--- title: "Best Shopper Approved Alternatives 2026 | Capterra" description: "Looking for alternatives to Shopper Approved? Find out how Shopper Approved stacks up against its competitors with real user reviews, pricing information, and what features they offer." source_url: "https://www.capterra.com/p/179680/Shopper-Approved/alternatives/" page_type: "alternatives" language: "en" publication_date: "2026-11-09" --- # Shopper Approved alternatives Last updated on November 9th, 2026 The best Shopper Approved alternatives are TrueReview (best overall), Okendo (best free plan), Jobber (best budget option), and Trustpilot (most reviewed). Together they hold 3,094 verified Capterra reviews, with overall ratings from 4.5 to 5.0 out of 5. Shopper Approved itself holds 4.9 out of 5 across 132 reviews. ### Shopper Approved - Rating: 4.9 out of 5 (132 reviews) - Ease of use: 4.8 out of 5 - Starting price: Not available - Key features: 3 of 4 top category features --- ## Top alternatives Shopper Approved alternatives compared | Product | Rating difference | Ease of use | Starting price | Key features | | --- | --- | --- | --- | --- | | [Birdeye](https://www.capterra.com/p/152997/BirdEye/) — 4.7 out of 5 (709 reviews) | Rated 0.2 lower than this product | 4.7 out of 5 | Not available | 3 of 4 top category features | | [Jobber](https://www.capterra.com/p/127994/Jobber/) — 4.6 out of 5 (1,490 reviews) | Rated 0.3 lower than this product | 4.6 out of 5 | $39.00 /mo | 0 of 4 top category features | | [ReviewInc](https://www.capterra.com/p/141023/ReviewInc/) — 4.8 out of 5 (35 reviews) | Rated 0.1 lower than this product | 4.7 out of 5 | Not available | 4 of 4 top category features | | [Hibu](https://www.capterra.com/p/207701/Hibu/) — 4.5 out of 5 (167 reviews) | Rated 0.4 lower than this product | 4.4 out of 5 | $449.00 /mo | 3 of 4 top category features | | [Okendo](https://www.capterra.com/p/176189/Okendo/) — 4.9 out of 5 (241 reviews) | Rated the same as this product | 4.8 out of 5 | $19.00 /mo | 4 of 4 top category features | | [Score My Reviews](https://www.capterra.com/p/183655/Score-My-Reviews/) — 4.9 out of 5 (82 reviews) | Rated the same as this product | 4.9 out of 5 | $49.00 /mo | 3 of 4 top category features | | [Trustpilot](https://www.capterra.com/p/169618/Trustpilot/) — 4.5 out of 5 (1,207 reviews) | Rated 0.4 lower than this product | 4.6 out of 5 | $299.00 /mo | 4 of 4 top category features | | [TrueReview](https://www.capterra.com/p/210085/TrueReview/) — 5.0 out of 5 (156 reviews) | Rated 0.1 higher than this product | 4.9 out of 5 | $49.00 /mo | 4 of 4 top category features | | [ReputationStacker](https://www.capterra.com/p/160682/ReputationStacker/) — 4.9 out of 5 (60 reviews) | Rated the same as this product | 4.8 out of 5 | $63.00 /user/mo | 4 of 4 top category features | | [GiveMe5.ai](https://www.capterra.com/p/207396/GiveMe5-ai/) — 4.7 out of 5 (86 reviews) | Rated 0.2 lower than this product | 4.8 out of 5 | $79.00 /mo | 4 of 4 top category features | --- ## Top alternatives with AI capabilities The Shopper Approved alternatives with the strongest AI features are Birdeye, TrueReview, and ReputationStacker, based on verified feature data and Capterra reviews. ### [Birdeye](https://www.capterra.com/p/152997/BirdEye/) — 4.7 out of 5 (709 reviews) - AI features: AI, AI Accessibility Audit, AI Citation Monitoring, AI Content Scoring, AI Copilot, AI Crawler Analytics, AI Disclosure, AI-Driven Content Recommendations, AI Hallucination Detection, AI/Machine Learning, AI Mention Tracking, AI-Optimized Content Structuring, AI Query Matching Analysis, AI-Readable Content Formatting, AI Search Ranking Insights, AI Sentiment Monitoring, AI SMS, AI Text Generation, AI Text Summarization, AI Text-to-Speech, AI Traffic Attribution, AI Visibility Reporting, AI Visibility Score, Chatbot, Competitor AI Presence Comparison, Generative AI, Generative Search Performance Analytics, Industry AI Sentiment Benchmarking, Multi-Platform AI Coverage, Natural Language Processing, Real-Time AI Mention Alerts ### [TrueReview](https://www.capterra.com/p/210085/TrueReview/) — 5.0 out of 5 (156 reviews) - AI features: AI/Machine Learning, Generative AI ### [ReputationStacker](https://www.capterra.com/p/160682/ReputationStacker/) — 4.9 out of 5 (60 reviews) - AI features: AI Copilot, AI/Machine Learning, AI Text Generation, AI Text Summarization, Generative AI --- ## Top Free alternatives to Shopper Approved The best free alternatives to Shopper Approved are Birdeye, Jobber, and Okendo — all three offer a free plan alongside paid tiers. ### [Birdeye](https://www.capterra.com/p/152997/BirdEye/) — 4.7 out of 5 (709 reviews) - Free options: Free trial - Starting price: Not available ### [Jobber](https://www.capterra.com/p/127994/Jobber/) — 4.6 out of 5 (1,490 reviews) - Free options: Free trial - Starting price: $39.00 /mo ### [Okendo](https://www.capterra.com/p/176189/Okendo/) — 4.9 out of 5 (241 reviews) - Free options: Free trial, Free version - Starting price: $19.00 /mo --- ## Top alternatives for SMBs Among reviewers from companies with 1-200 employees, the highest-rated Shopper Approved alternatives are TrueReview (5.0), Score My Reviews (4.9), and ReputationStacker (4.9). ### [TrueReview](https://www.capterra.com/p/210085/TrueReview/) - 145 SMB reviewers say - Overall rating: 5.0 out of 5 across 145 SMB reviews - Ease of use: 5.0 out of 5 across 145 SMB reviews > "The most effective and authentic way to do that is through testimonials." — Julia M., Director of Marketing (March 6, 2026) ### [Score My Reviews](https://www.capterra.com/p/183655/Score-My-Reviews/) - 76 SMB reviewers say - Overall rating: 4.9 out of 5 across 76 SMB reviews - Ease of use: 4.9 out of 5 across 76 SMB reviews > "Now I just send a quick text through my app and our review has improved a lot." — Olivia R., Salon Manager (April 23, 2026) ### [ReputationStacker](https://www.capterra.com/p/160682/ReputationStacker/) - 50 SMB reviewers say - Overall rating: 4.9 out of 5 across 50 SMB reviews - Ease of use: 4.8 out of 5 across 50 SMB reviews > "Reputation Stacker allows businesses to create customer loyalty campaigns to reward regular customers or encourage new customers to engage with the brand.4." — Thomas Z., advisory board (January 11, 2023) --- ## Find software for your specific use case ### Review Management - [Birdeye](https://www.capterra.com/p/152997/BirdEye/) — 4.7 out of 5 (709 reviews) - [Score My Reviews](https://www.capterra.com/p/183655/Score-My-Reviews/) — 4.9 out of 5 (82 reviews) - [Okendo](https://www.capterra.com/p/176189/Okendo/) — 4.9 out of 5 (241 reviews) ### Reputation Management - [Birdeye](https://www.capterra.com/p/152997/BirdEye/) — 4.7 out of 5 (709 reviews) - [Agility PR Solutions](https://www.capterra.com/p/93547/Agility-PR-Solutions/) — 3.3 out of 5 (10 reviews) - [Brandwatch](https://www.capterra.com/p/277011/Brandwatch/) — 4.2 out of 5 (255 reviews) ### Customer Engagement - [Zendesk Suite](https://www.capterra.com/p/164283/Zendesk/) — 4.4 out of 5 (4,116 reviews) - [USAN Contact Suite for Amazon Connect](https://www.capterra.com/p/235279/USAN-Contact-Suite-for-Amazon-Connect/) — 5.0 out of 5 (3 reviews) - [Freshdesk](https://www.capterra.com/p/124981/Freshdesk/) — 4.5 out of 5 (3,494 reviews) ### Customer Satisfaction - [Zendesk Suite](https://www.capterra.com/p/164283/Zendesk/) — 4.4 out of 5 (4,116 reviews) - [Survicate](https://www.capterra.com/p/132914/Survicate/) — 4.6 out of 5 (99 reviews) - [SurveySparrow](https://www.capterra.com/p/168823/SurveySparrow/) — 4.4 out of 5 (123 reviews) ---