# IBIS Reservation Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about IBIS Reservation Software - reviews, pricing plans, popular comparisons to other Reservations products and more.

Source: https://www.capterra.com/p/179708/IBIS-Tourism-Management-Platform

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# 

 IBIS Reservation Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

IBIS Reservation

## What is IBIS Reservation?

Integrated tourism reservation, admissions, ticketing, and point of sale platform for tourism operators.

## What is IBIS Reservation used for?

[Reservations](https://www.capterra.com/reservations-software/)[Tour Operator](https://www.capterra.com/tour-operator-software/)

Top alternative

Featured

Overall rating

Based on 1 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

NZ$149

Flat Rate, Per Month

Free trial  
not available

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## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### IBIS Reservation

4.0 (1)

VS.

[4.7 (463)](https://www.capterra.com/p/178518/Bokun/reviews/)

Starting Price

NZ$149

Flat Rate, Per Month

Starting Price

$49

Other, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.0 (1)

Ease Of Use

4.5 (525)

Value For Money

4.0 (1)

Value For Money

4.7 (499)

Customer Service

3.0 (1)

Customer Service

4.7 (519)

## IBIS Reservation alternatives

[4.5 (237)](https://www.capterra.com/p/122690/Rezdy/reviews/)

Starting price

$49.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

88%

of reviewers

rated it above 4 stars

[4.7 (796)](https://www.capterra.com/p/142459/Peek-PRO-Tour-Operator-Software/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

93%

of reviewers

rated it above 4 stars

[4.7 (1,129)](https://www.capterra.com/p/135106/FareHarbor/reviews/)

Starting price

$0.01

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

96%

of reviewers

rated it above 4 stars

Highest Rated

[4.8 (46)](https://www.capterra.com/p/205144/TripWorks/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

96%

of reviewers

rated it above 4 stars

## FAQs about IBIS Reservation

Overview

### What company size and specific industries is IBIS Reservation built for?

IBIS Reservation is designed for tourism operators, including businesses in activities, tours, transport, attractions, and visitor centres. The vendor description does not specify a company size, so the product appears aimed at organizations in the tourism and visitor services sector rather than a particular small, mid-market, or enterprise segment.

Features and Usability

### What are the key features of IBIS Reservation?

IBIS Reservation offers a Central Reservation System with reservations management, online booking, group reservations, and activities booking. It also includes pricing management, rate management, and promotions management, plus quotes/estimates, itinerary creation, package creation, GDS/OTA integration, payment processing, and supplier or vendor management.

Talk to an expert

### More questions?

Ask our experts

Getting Started and Support

### What training and onboarding options does IBIS Reservation offer?

IBIS Reservation provides in person training, live online sessions, webinars, and documentation to help teams get started. In person and live online options support guided setup and instruction, webinars offer scheduled group learning, and documentation gives written reference material for self-paced review.

Getting Started and Support

### What customer support options does IBIS Reservation offer?

IBIS Reservation provides chat support for customer assistance. No reviewer feedback about support experience is available, so there is no evidence to describe response times, helpfulness, or common frustrations. The listed channel can still serve users needing direct help during setup, booking management, or day-to-day questions.

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Activities Booking

Allows businesses to offer customers reservations for a variety of activities.

Booking Notes

Keep notes on the specifics of a reservation including customer information and special requests

Central Reservation System

Update and maintain information on inventory and rates to manage guest reservations in real time

GDS/OTA Integration

Global distribution system used by online travel agencies to track availability and manage reservations

Group Reservations

The ability to reserve times in groups.

Itinerary Creation

Planning and organizing a detailed schedule or plan of activities for a particular event, trip, or project

IBIS Reservation 18 features

Allows businesses to offer customers reservations for a variety of activities.

Keep notes on the specifics of a reservation including customer information and special requests

Update and maintain information on inventory and rates to manage guest reservations in real time

Global distribution system used by online travel agencies to track availability and manage reservations

The ability to reserve times in groups.

Planning and organizing a detailed schedule or plan of activities for a particular event, trip, or project

Book meetings and appointments through a website or digital platform

Sell multiple products or services together, as a set

Accept, record, and reconcile financial transactions

Tool used to determine accurate pricing and product eligibility for borrowers

Design, communicate, and distribute incentives to perform a specific action

Generate quotes or estimates for customers

Track/optimize rates in relation to usage

Manage the entire lifecycle of a reservation, from the initial booking to the actual service or event

Manage all supplier data and operations

Allows bookings to be made through a third party service

Ability to track and store all vendor-related information, such as contacts, services offered, terms, etc.

Built-in website builder or integration with third-party site

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Features

3.0 (1)

3.0

Based on 1 reviews

## Pricing

Value for money

4.0 (1)

Basic

NZ$149.00

Flat Rate,Per Month

Value for money

4.0 (1)

4.0

Based on 1 reviews

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## Support, customer service and training options

Customer Service

3.0 (1)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

3.0 (1)

3.0

Based on 1 reviews

## User reviews

Overall rating

4.0

Based on 1 reviews

Filter by rating

5(0)

4(1)

3(0)

2(0)

1(0)

Mentioned topic

Sorted by most recent

CO

Cameron O.

Trampoline Park Owner

Entertainment

### "Not Bad. A bit clunky"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

3.0

3.0

Customer Service

3.0

3.0

Likelihood to Recommend

7/10

February 24, 2021

Good customer service and was a good platform to start out on but have since switched to a new platform

Pros

Ease of use of the POS system was great. Very fast and responsive

Cons

Online booking was a bit clunky Not very aesthetically pleasing Stock management was confusing

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

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