Who Uses This Software?

Headed by industry veterans, DonorSearch is a leading provider of prospect research to nonprofits of all types, including charities, healthcare organizations, fraternities/sororities.


Average Ratings

14 Reviews

  • 5 / 5
    Overall

  • 5 / 5
    Ease of Use

  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    Not provided by vendor
  • Free Trial
    Yes
  • Deployment
    Cloud, SaaS, Web
  • Training
    Documentation
    Webinars
    Live Online
    In Person
  • Support
    Online
    Business Hours

Vendor Details

  • DonorSearch
  • www.donorsearch.net
  • Founded 2007
  • United States

About ProspectView Online

DonorSearch was founded in 2007 with one goal: to provide more accurate, more comprehensive, more actionable data to help nonprofits of all types achieve better fundraising and outreach results. Using information from over 25 databases, DonorSearch uses proprietary algorithms to help clients find the best philanthropic prospects. Come see why thousands of nonprofit organizations trust DonorSearch today.


ProspectView Online Features

  • Alumni Management
  • Auction Management
  • Campaign Management
  • Contribution Tracking
  • CRM
  • Donor Discovery
  • Donor Management
  • Event Management
  • Gift Matching Management
  • Grant Management
  • Membership Management
  • Mobile Giving
  • Payment Processing
  • Pledge Management
  • Recurring Giving
  • Volunteer Management

ProspectView Online Reviews Recently Reviewed!


Capterra loader

Know Your Donors, Find New Prospects

Jan 31, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: DonorSearch ProspectView Online allows me to screen existing donors to learn more about their giving capabilities based on historical giving (charitable and political) as well as their capacity (wealth and income). Using Marketing List, I can also generate new donor prospects based on specific demographic information (e.g., individuals living in North Carolina who earn $250,000+/annually and travel frequently). Donor profiles are information-rich and provide my clients the level of detail they need when communicating with prospects. The user interface is clean and easy to use, while offering data export functionality.

Cons: ProspectView Online functions as advertised and expected; there is no one feature I liked "least."

Overall: Using ProspectView Online, my clients have seen significant lift in fundraising across all channels.

DonorSearch Has Great Products and Customer Service

Apr 09, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: DonorSearch connects with our CRM so when I want to find information about a donor, I can easily click on the DonorSearch logo within the donor's profile. I've been told they connect with many CRMs which is perhaps their best feature. Additionally, their political gifts and ability for them to recognize philanthropic gifts and match them are better than any other system I've come across.

Cons: The only real flaw I have found with DonorSearch is their ability to update real estate records. I have noticed a lag on some donor accounts.

Overall: My overall experience with DonorSearch has been great. All of the staff members I have interacted with have been professional and well meaning. I have seen their set up at a few conferences and heard a number of their staff speak and they are very knowledgeable. They will help you with any problems you encounter. On a recent note, we've been doing some high profile events and needed large amounts of data screened. DonorSearch has really been useful at this and therefore it allows so much of my time to be freed to work on other things. The data sets are easily manageable and come with graphs and data points.

Industry leader by far.

Feb 14, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: DonorSearch methodology (focus on philanthropic giving) is what initially attracted us. Results, customer service, ease of use, and overall product have kept us in partnership.

Cons: DonorSearch's upgrades to user interface and the advanced CRM integrations they've unveiled over the past year have negated any "Cons".

Overall: The online tool in intuitive and user friendly. Support provided in the "Help Center" is almost always sufficient to answer necessary questions. But when I do need to connect with live support, any issue is resolved with a simple phone call.

ProspectView Online Review

Jan 31, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Donor Search is an amazing tool that I and my company use on a daily basis to help with different client needs based on scope of work. Donor Search's output on data is second to none and provides us with so much detail on folks capacity which in turn helps us target and find the right people for potential donations.

Cons: No real true cons. The only struggle I have had was with high net worth individuals just due to the fact they tend to spread their money around.

DonorSearch

Mar 19, 2019
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: DonorSearch (ProspectView Online) has superior functionality and features to other products I have used in the past. The selling points in choosing this software was the data manually pulled from annual reports, the recommendations for ask amounts based on giving history, the ease of using the software, and their superior customer support.

Cons: We don't have any complaints about the software. It works as is promised.

Overall: Our experience has been great! Since they are always working to make improvements it gets better and better every year!

Great Product, Great People

Feb 27, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: DonorSearch is intuitive and easy to use, which is great for those with a non-technical background. This allows staff not involved with prospect research gather the information they need when they need it. One of my favorite things about DonorSearch is the outstanding customer support. They are with you every step of the way, from contract to set-up to on-going use. I like that they remember to check in long after we're up and running.

Cons: DonorSearch does not integrate all that well with Blackbaud's Raiser's Edge. It's doable, but the interface is not ideal.

Overall: We are using DonorSearch to assist us with donor and patient screening in order to identify top prospects and those new donors we want to pursue for larger gifts. The vast amount of information beyond just capacity helps us drill down on individuals in a way we could not otherwise do outside of many, many hours of research.

Capterra loader

Highly Recommended

Oct 05, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The customer service is phenomenal and the UX is excellent.

Cons: I honestly can't think of anything. My experience with DonorSearch has been nothing but positive.

DonorSearch Review

Feb 22, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easily integrates with our CRM

Prospect generator/marketing list to target donors for specific things

Donor ratings

Ability to print out prospect reports for meetings

Portfolio options

Excellent customer service

Comprehensive reports

Continual upgrades

Ease of use/excellent training and FAQ's available on site

Cons: There are no cons that come to mind at the moment.

Capterra loader

Great Product - Great Team

Feb 14, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The software and accompanying reports are very user friendly

Cons: I have no cons - we have been very happy with this tool

Overall: We are using this as an important tool in our overall Prospect Management function. It's great for fundraisers to access to this information, and for our research team to use it as well.

Capterra loader

Great Company and Great Product

Oct 04, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I love the information provided and the amount of data I was able to access to support fundraising outreach at every level

Cons: Nothing particular! I've been very happy.

Fantastic

Mar 15, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Very user friendly and I love the integration options! I also love that you can edit profiles so that information is stored only for your organization to see and review.

Cons: Nothing at this time- the product is great.

Outstanding Customer Service

Mar 13, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Ease of use, communication from the onboarding team is specific, helpful and timely.

The team went above and beyond for us with our batch screening of our entire donor database. Representatives are very helpful and responsive - they are outstanding team members.

Cons: Not much. It's very user friendly and a great tool. It comes with incredible training and support which helps if you are a one person department.

Overall: We are using the data results to refine our donor communications process, portfolio management and prospect research efforts.

Review of DonorSearch

Jan 28, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It is easy to use and provides immediate results.

Cons: I don't like our username but that is a minor thing.

Great Customer Service

Feb 27, 2019
3/5
Overall

5 / 5
Ease of Use

3 / 5
Features & Functionality

5 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
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Pros: The customer service is top-notch. Our organization always receives quick responses and helpful advice and tips.

Cons: The flat cost of the service seems a bit high.