Square UK

Square Point of Sale


4.5 / 5
901 reviews

Who Uses This Software?

More than 2 million small businesses use Square Point of Sale (POS) every day! It is versatile enough to serve every kind of business, from retailer to bakery and coffee shop to hairdresser.


Average Ratings

901 Reviews

  • 4.5 / 5
    Overall

  • 4.5 / 5
    Ease of Use

  • 4.5 / 5
    Customer Service

Product Details

  • Starting Price
    Not provided by vendor
  • Free Version
    Yes
  • Deployment
    Cloud, SaaS, Web
    Mobile - Android Native
    Mobile - iOS Native
  • Training
    Documentation
  • Support
    Online
    Business Hours

Vendor Details

  • Square UK
  • squareup.com/gb
  • Founded 2009
  • United Kingdom

About Square Point of Sale

More than 2 million businesses trust Square Point of Sale (POS) to run their business every day! Square POS is the point-of-sale system designed to grow with you, with no contracts, no monthly fees and no cancellation charges. It has everything you need to start, run and grow your business with ease including payments, employee and location management, inventory, analytics and more. The app can be used as a mobile POS on your smartphone or tablet, connecting with Square Reader, Dock and Stand.


Square Point of Sale Features

  • Barcode Scanning
  • Commission Management
  • Customer Account Profiles
  • Discount Management
  • eCommerce Integration
  • Electronic Signature
  • Gift Card Management
  • Loyalty Program
  • Multi-Location
  • Restaurant POS
  • Retail POS
  • Returns Management
  • Cash Drawer Management
  • Employee Management
  • Gift Card Management
  • Inventory Control
  • Loyalty Program
  • Separate Checks
  • Split Checks
  • Tips Management
  • Bar POS
  • Barcode Scanning
  • Commission Management
  • Discount Management
  • eCommerce
  • Gift Card Management
  • Inventory Management
  • Loyalty Program Support
  • Pricing Management
  • Restaurant POS
  • Returns Tracking
  • Sales Tracking
  • User Access Permissions
  • Delivery Management
  • Gift Card Management
  • Inventory Management
  • Loyalty Program
  • Mobile Access
  • Online Ordering
  • Reporting/Analytics
  • Separate Checks
  • Split Checks
  • Table Management
  • Tips Management

Square Point of Sale Reviews Recently Reviewed!


Easiest and simplest way to start taking credit card payments for your office

Dec 14, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

3 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: Square POS was very easy to set up. The first card reader you receive (a simple plug in to an iPad or iPhone) was free. We created an account online, attached a bank account, and created a menu of items/services we provide. Then we simply chose photos for each service or product category so that it looks nicer in the app for our employees. The result was a very simple set up and a very clean looking POS.

What's also nice is that Square POS is good at being able to refund patients if something was charged incorrectly. They also get receipts if they choose to via text message or email.

Changing the prices and adding or deleting items on the service/products you sell is quite easy. You simply log in to the website and make changes. Also, you can turn in options such as giving customers a choice to tip or not.

For being an office that used to take cash only, choosing Square POS was the way to go in entering the world of credit cards. We have no regrets and have no had problems. The correct amount of $$ we received (minus 2.75% of every transaction) gets deposited into our account every week. And we no longer have to hire a collections agency to go after those who don't have cash or mail in checks because they will simply pay through credit card now.

Cons: Square does take 2.75% of your transaction each time. You can find cheaper alternatives, but not with the ease of set up and use that comes with Square. The bigger con about Square POS is that if you have take a payment over the phone and manually type in their credit card information instead of typing it, they charge extra at 3.5% of the transaction.

Also, the first card reader they send you is a simple swiper, but we found that it didn't always work well. Most cards these days have chips, and if you want a good and safer reading you'll want to purchase the Chip reader at $49. We don't regret the purchase though.

Lastly, if you are a restaurant and choose to include the option to allow customers to tip, know that square takes 2.75% of your ENTIRE transaction (including the tip your customers add).

Overall: Great. Simple and easy to use. People have said that their customer service is extremely hard to get hold of, but we have used it for 3 years and have had no reason to contact customer service.

Capterra loader

Own a business? You NEED this product!

Oct 23, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: EASY to set up and use! In short time, we were able to set up our entire library online and make it simple to purchase and sell products. Once set up, everything is available to every member of team, so that one of our book sellers in California has access to the same products as a book seller in Michigan the moment the product is placed online. I also love that we can easily create multiple price points for products and can easily access them from the apps on various mobile devices, desktops etc...

The percentages paid to Square are as small as any other you will find, and they deposit funds into your bank account within 24-hours, with same-day options available for an extra, nominal fee. The no hassle, ease-of-deposit, process is a MUST for our small business.

Customer service has been off the charts good, and every small issue has been resolved quickly. I also love that so many web sites integrate with Square so that we can maintain one payment portal for 99% of what we do.

The technology (swipe devices, Point of Sale stands, card tappers/reader...work flawlessly with each and every device we've thrown at them (iPhones, iPads, Android, laptop...) and they look good, too.

Cons: Honestly, there is little to NOT like about this system. I've tried several others and since switching to Square 5 years ago, I've never looked back.

Overall: If you're a business owner and you sell products or services, especially if you have multiple sites and/or have a mobile sales force, this product is a must. The access is easy, the interface is friendly, and the payment system is quick.

Excellent as a cash register for small businesses

Oct 29, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality
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Pros: This is an easily programmable software that can be used to create a point of sale register. I work at a coffee/ice cream parlor and we use the software for our register, and it stores our sales information and has been very helpful in marketing and determining what products have been selling well or poorly

Cons: I don't know if there's anything I don't like about this program. It's user friendly and I haven't really found any limitations or holdbacks to our business because of this

Overall: At the ice cream parlor I work at, the register is programmed with all of the items we sell. You can program buttons to create discounts either by a percentage of the sale or with a flat dollar amount. This program tracks sales by day and by product sold. We have used this for probably 2 years now and it allows us to track sales from the years past to see what the trends are. For example, how busy were we last Mother's Day or when to our sales start dropping as we head into/winter fall. This allows us to make informed decisions on how much staffing we need and what hours to keep our business open for. We can also see how well certain items are selling. So when we introduce new items it allows us to see if they are selling well and gives us insight as to how we need to market for our business. This replaced a simple cash register that we used to have, but it is so much more than a cash register with all of the information you can track and use to make decisions for your business.

There's room for improvement, but it's currently THE Point of Sale

Jan 01, 2019
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
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Pros: Square is simple to use and that's what makes it so popular. The card readers are simple, organizing your inventory is simple. It works really well for me as an independent artist at art fairs and such. I've never run into any trouble using it in that context.

The new flip screen platform is also super wonderful for retail stores and cafes as it takes the pressure off of the employee and the awkwardness of asking for tips etc... disappates. It also seems to run smoother by virtue of the platform not running other apps. Definitely love that Square is expanding their market to meet the needs of larger companies.

Cons: It gets overloaded and laggy pretty quickly when used in a more dense environment. When I've used Square at small businesses as a sales employee, I've experienced lag between pressing on an item and having it go to the item menu or add to the cart. Also, the free square readers that go into your audio jack are awfully temperamental with continued use and you either have to keep re-ordering them, or just buckle down and buy a reader. The only time the latter hasn't worked was when I had to be mobile while taking orders.

An ISBN scanner would also be super cool integration and would allow Square to be used in more places.

Overall: Overall, as an independent artist, I'd recommend Square in a blink to anyone in that position. Free reader, easy to use, mobile...It's perfect. For small businesses, I'd also suggest Square - I've worked with the alternative, Clover, and it's so very slow and not as user friendly - but I think Square needs to continue evolving to keep up with those demands. And I'm sure they will given they've already created the flippable platform.

Can now accept payments in person, as well as, online

Jan 25, 2019
4/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support
Likelihood to Recommend: 10.0/10 Not
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Pros: I have used Square for 3 years. I found them while searching for web site builders. I was happy when I located them and read through their policy. Aside from setting up and designing my site, Square provided me with a reader. I plug it into my phone and swipe credit cards. The payments are in my account within two days minus a small fee for using Square's pos reader. I use it along with the app, you can also enter credit/debit cards manually and have the customer sign the screen. I email the customers their receipt. If a customer pays in cash, I can still take the payment and enter cash instead of paying by card. I still send them a receipt. I can set up gift cards and discounts to items online but I choose not to. I keep my items priced low enough to avoid these incentives.

Cons: They provided me a free reader, decals to stick on my register and window. I have no issues with this company. They are great.

Overall: Square helps businesses grow and track sales through their app. With reader, you can accept payments on the go so you'll never miss a sale. I bump into potential customers in grocery stores, paying my cable bill or while at the doctor's office etc.

A great product for a small retail business

Jan 28, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: The software has a very low buy in cost and if you aren't processing payment through them it is free. But in the end the best way to use it is to process credit card directly through your Square POS. It was so easy for our staff, but no real POS experience, to figure out how to setup our coffee shop using square. The way you are able to build in all the variables that make up what you charge the customer took the guess work out of things for our person running the POS. In the end, it meant errors in charging the customer were eliminated. We also love that the customer can reply back directly to us via their email or text receipt. Giving us feedback and allowing us to refund them if they had a negative experience.

Cons: The rewards program has changed a couple times and it was a little confusing for the customers how to use it in the past. though a recent update fixed a lot of that for us.

Overall: I log into Square every day to check the sales of our coffee shop, as I don't work there day to do, but lead the management team. I use the various reporting tools weekly as well, to track how we are doing compared the previous weeks and years.

Capterra loader

Highly recommended!

Sep 06, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Square is easy to use and very reliable.

I love that I can send out user codes to volunteers at our fundraising events and not worry about sharing a main login in order to have multiple people collecting money for our organization. We use Square at all of our fundraising events and it is very reliable. It is also very easy to train a new person on how to use the Square app and reader, which is very important at events when I have volunteers who've never used Square before.

The dashboard is easy to navigate and the reports are easy to read. Square's fees are very reasonable and they are very good about providing Square reader devices for point of sale transaction.

Cons: The standard Square readers don't work with the latest Apple iPhones that lack the phone jack. This can be challenging so it's good to check with volunteers before an event to get an idea of what type of phone they have.

For large events or occasions when lots of transactions happen in a short time frame it can get hard to see who paid for an item or to match up transactions to items sold. If you do need to track who bought an item or if a transaction was for multiple items (like a person who won several items in a silent auction) then make sure to add notes and have documentation for your staff volunteers on how to add notes while running transaction, otherwise this because hard to sort out afterwards.

Overall: I love Square! We've used it for years and will continue to use it at our events.

Great, but getting less so

Feb 22, 2017
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

2 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
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Pros: Free app, pay when you make a sale, reliability is decent, don't have to purchase your own hardware. Still a strong contender despite it's more recent frustrations.

Cons: Square has reached a point of maturation in which it's starting to feel like they are inventing new "features" for the sake of doing so (or for the sake of justifying growth to investors), instead of focusing on issues that are most commonly stated in community forums, and requested daily to devs. which would actually help lead to increased market share.

Square would rather overhaul the look of your dashboard to make it look pretty than say for instance create a method in which UPC/EAN's could be stored alongside SKU's for easy internal, and external interfacing of inventory from suppliers.

Square removed the ability to sort by "low" and "out of stock" on the backend without having email notifications enabled, resulting in thousands of needless emails yearly (which we have to filter out) where we used to be able to login, click "sort by" and see a list of what was close to, or out of stock for re-order.

Square changed it's item creation page to require not one, but two additional clicks, and increased scrolling to edit even trivial item options. This used to be able to be done in one click, and all fields visible. Also, the "Delete" button is now directly beside the "Save" button, make sure you don't click it by mistake.

Had engineers followed up (as promised) to any of the three phone calls made about these issues I would not be as harsh, but as they haven't, here you go.

Overall: We've been with Square since about 2011, and have seen a lot of changes take place over that time. Square is still easily one of the best solutions out there for small businesses that want to pay when they profit, instead of draining out to a merchant account or such, however recently it's also seen a trend towards "Form over Function" which is a bit troubling considering that it's sole focus should be ease of use by businesses for the purpose of minimizing overhead and increasing revenue.

New SQUARE Dedicated POS system is great -- Just needs expansion modules

May 05, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

3 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: It's simple to setup, simple to use and most importantly -- simple to train. It's so intuitive that the staff took to it in less than 5 minutes of training. Also, because their dedicated POS system "Square Register" is purpose built, we are able to use iphones and ipads to do tableside ordering which makes the workflow and throughput of the bar stools that much faster.

Cons: The reporting is not granular enough with time. You have to find out the hard way, when you want reporting from 9am on Monday through 2am on Tuesday, you have to run two separate reports. And to top it off, you have to learn the hard way that when you select an hour, it will show you everything through XX:59:59 of that hour, if you select the next hour, you're adding that hour's data to your report. They should offer software updates to improve reporting and maybe consider add-ons that are industry specific.

Overall: I can look at reporting from my house, most other POS systems don't allow for that. I can also add to and take from my inventory and item list, I don't have to be tied to my facility to make it work.

Easy, convenient, and incredible!

Dec 13, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Square POS has been the most helpful feature for my small business. I have used Square on a daily basis for about a year and am still blown away by the features. Square links easily with any type of smartphone and the easy to use website makes handling the day to day business routine a breeze. Features include an appointment calendar, online booking, sales tracking, item tracking, payments, and much more!

Cons: The only downside I personally have experienced with this software is that Square does not do tiered pricing. For my business, I have a tiered cost for service (I.E. Tier 1 equals $, Tier 2 equals $$, Tier 3 equals $$$). This makes it difficult for online booking services and scheduling appointments. Luckily, you can put in discounted rates to help make the price accurate which is easy to setup but can effect your end of year outlook if you use Square alone to follow your income.

Overall: Square has been a great experience to use and I will continue to use it for years to come. The ability to send text confirmations to customers and an email to the client simultaneously has increased my business tenfold! Easy to use and easy to access features make running business simple and easy for not only myself but my workers as well. It is HIPAA compliant and works great for any and all business models. Put simply this is a solid 10/10 software!

No Better Tool for Small Businesses or Artists

Aug 22, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: When I worked on commission as an artist, mostly scraping by a living by selling my wares at conventions or craft shows, Square was the single best companion I had. Not only was I cleared to take every type of credit card imaginable, which was amazing, but the customizability of the POS interface was stellar. I could prompt my customers to tip. I could quickly and easily change prices on my inventory, add buttons or lists of inventory, and re-organize my UI at the drop of a hat. I didn't even bother reading the instructions; I figured all this out on my own, through experimentation. Square POS makes the best use of a tablet's inherent intuitive design. Can you tap a screen? You can use Square.

Besides using it for my own side business, I've also worked for several small businesses (<30 employees) who used Square POS. Restaurants, convenience stores, tattoo studies, ice cream parlors - if you're selling something, Square POS can make your life simpler.

Cons: If I had to pick something I didn't like - and this is a stretch for me to do - it would be that the price for the dock and software can be steep for someone just getting started as an artist. But seeing as you get far more value than what you pay, I can barely call that a "con". This is a very safe investment.

Love not dealing with credit card companies, but they should make the chip reader free

Jan 12, 2019
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support
Likelihood to Recommend: 8.0/10 Not
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Pros: Square is immensely easy to use and is very convenient. Having worked retail for many years and dealing with credit card companies and contracts and different fees and charge rates, it's very convenient having one flat fee all around which also covers the use of the square (-even though some of the credit card companies charged less, it's a convenience factor) . I also loved that the original card swiper was free, but they then charged for the card reader with the transition to chip cards (don't like that). I also like the option for tracking inventory and sales in the newer versions

Cons: I don't like that they now charge for a chip card reader.

Overall: Having tried Quick Books for many years (which was too complicated for some in my business), Square is a breeze to use. It's immensely convenient for a small business, and has options for storing sale information when we don't have internet access, such is helpful to not burn through data.

Square

Sep 17, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
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Pros: Square makes it so easy for us to complete a point of sale order. A patient that comes in and wants to buy something in our showroom can choose what they want to purchase we have all our products (non serialized only) loaded in the square so it's makes checkout quockc& easy. At month end we print out our square sales and add the square transaction into out practice management software. This so so successful that last month we ordered square registers for our additional 10 locations as we were only using it previously in our corporate office/store. All of our delivery personal also have square readers on there phones which allows them collects payments while at patients home.

Cons: I receive daily emails with square transactions for all our locations so I receive at least 50-100 emails a day.

Overall: Overall I like square and would recommend

I LOVE SQUARE!

Jan 24, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I am a small business owner and square is so easy and affordable and it allows me to access all kinds of information about my business that I would have no idea that I needed until later when it was difficult to gather that information. Its affordable and is set up so I pay for my fees as I go with each transaction instead of a huge fee at the beginning or end of the month. It is also easy for me to run transactions on my phone, so when I am at a show or sending invoices, I can process payments on my computer or phone without having to carry around big heavy outdated technology. I also love that square has the same fee so I can accept every type of payment. Square also syncs products up with Etsy or your square website and has simple free website options or more detailed and professional options.

Cons: I wish that I could somehow accept payments through Venmo as well as PayPal. I also sometimes have trouble syncing updates for products from my computer to my phone but not the other way around and I haven't quite figured out if I'm doing something wrong or not.

Overall: Square has made it super simple as a small business owner to get started and to keep track of my accounting.

Selling goods? Square POS is for you! Fast, easy, and uncomplicated.

Apr 19, 2018
5/5
Overall

5 / 5
Ease of Use

3 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
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Pros: I am a freelance business, so whenever clients want to pay with credit card, I have Square as one my options. I also use an invoicing software that takes credit cards as well as an online website that run through a different system. Square was the first system I used when I first started out and it's a solid system, but I've found better alternatives throughout the years though I still use it occasionally. It's great for quick sales that don't require an invoice.

Pros

Quick POS capabilities

Ability to charge a "tax" that will essentially pass on credit card fees to the customer

Immediately emails receipt to customer so that I don't have to worry about it

Square is great for goods, while I would recommend Wave for services. It's more robust and you can pull lots of different reports related to accounting through Wave. The one thing about Square that does have Wave beat is the ability to add a "tax" that essentially passes on credit card processing fees to the customer. It's easy to do on Square, while in Wave I have to manually calculate the percentage and add it as another item.

Square also is portable and quick and you don't have to create an invoice for it if you don't need one, so that's also a plus.

Cons: No ability to create invoices for services.

I have the old Square attachment for my phone and it doesn't take the new chip cards. I have to purchase the new one in order to process those cards and that's kind of a nuisance.

Capterra loader

A Great Program

Dec 27, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: I love the ease of use that comes with this program. The fact that I can send invoices from my account through my phone or computer makes my busy life that much easier. I love the fact that they have payroll now. I also love the reports you can generate and print out, it makes tax time a breeze. Square has quite a few more options than PayPal which is why it's hard to choose between the two sometimes. Where they beat out PayPal the most is allowing much easier payments for those not signed up with their program.

Cons: The biggest aspect I noticed was that the entire program seemed a little unorganized. I'm sure they have a lot of great ideas of where the software could go. However, it seems like they tried to do too much too quickly and it turned a little messy in the process. Some functions are available on mobile that aren't easy to find on PC and vice versa. The invoice parameters I set on PC didn't carry over to mobile so I had to setup both. This isn't a huge deal but, it would be nice for all aspects of the account to sync up. I use Paypal for my second business and find it much easier to use for about the same cost. PayPal doesn't offer as much which is why I think Square has some real potential if they slow down and really round out the options they already have.

Overall: Overall, I love Square and the ideas they have rolling. I would be more inclined to use Square if it were a bit more organized and user-friendly. They have many more options than PayPal but, need to sharpen these options up in order to really pull ahead in the game.

Using Square Point of Sale to take and track purchases is extremely quick and easy

Jul 19, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: Charging someone through a credit or debit card has never been easier than it has been with Square Point of Sale. It's extremely easy to manually put in the price you want to charge someone, or you can set pre-determined prices on a page, just in case you charge the same for products and services and want to save some time. You can also check all of your transactions on a separate page, which helps when you want to check how much you've made in the past couple of days, all the way up to when you started using Square Point of Sale for your business.

Cons: The only true issue that I had with Square Point of Sale is that sometimes the app would go to offline mode for me. This isn't necessarily that much of an issue, but it got a little frustrating having to go back online after seeing that I'm in offline mode. Overall though, there are little to no problems with Square Point of Sale, and I recommend every merchant to use this if you take credit card payments, since it makes it so much easier, as you can tip through the app, and even send virtual receipts through it.

I Highly Recommend Square

Dec 01, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I love how easy it is to setup Square and immediately be able to accept credit cards literally anywhere. We have the Square stand (point of sale setup) and also on all of our mobile devices to be able to accept payments on the go as well. The processing fees are low and after about a year or so they also will offer you a business loan (advance) through Square Capital based on the volume of your sales and take a small additional fee from each credit card transaction until it's paid off.

Cons: There is really not much of anything I don't like with Square, but if I had to pick one thing I would say the most recent software update does not play well with the Apple iOS 12.1 update, but I am quite sure that it will be fixed very shortly

Capterra loader

Great for any small to medium sized retailer

Jan 09, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
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Pros: The flexibility of payment types

Great ease of use especially on the go

Customers trust this method of taking payments

Made accepting payments for any type of business easy

Easy to plug in and accept payment and response time is great if you have cell service

Flat rate option is great once a certain business volume is reached

Cons: There is not much bad I can say about this software. For its intended purpose, it performs wonderfully. It may not be the perfect POS system for your business but generally speaking if suits a very broad spectrum of business needs.

Overall: We used this system to accept payment when on the go at farmers markets, for tracking cash payment, retail sales to coffee shops, and as payment for business transactions. It performed great under these scenarios and I would recommend it to any small business trying to operate in this capacity. While I cannot speak to its use on a larger scale I am under the impression it would hold its own.

I dont know why it took me so long to try!

Mar 13, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: So the first thing about this POS system is that it so user friendly and easy to use!

When I first though about using a POS system I was worried about having to learn about accounting and such, (Was cash only) and it was so straight forward as far as the fees .

There was no hard intimidating arithmetic involved in the process, that for whatever reason I expected....

So this has been great to help INCREASE sales because well most pepole these days dont carry cash, so vendors need to get with the times.

I also like it includes tipping, and sending them and email so that helps build your emailing list up too. so lots of pros here, Also to I find the Square system super pretty!

Cons: I really cant think of any cons, but the thing that I like the least as a consumer is the cost , LOL It would be nice if it was cheaper, maybe they can offer different plans for smaller or larger companies? Which they don't, so I suppose that can be a con for you.

Overall: It gave my business a really nice boost in revenue that i didn't realize i was loosing all along.

Capterra loader

Yes, we take Credit Cards!

Dec 15, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Having the ability to take credit cards as a business is a game changer, and when you are a mobile operation like I am, Square Point of Sale's convenient card readers connect with your phone and accept payment with the ease of a swipe. I typically pass the transaction fee on the customer, so it's a win/win.

Cons: The software itself is perfection! However, as with most mobile device attachments, my Square reader has a tendency to get lost. The good news is you can still process a payment without the card swipe attachment, but there's a higher transaction fee which most would obviously like to avoid. I recently ordered a version with the lightning charger port, which is nice if you use and Iphone and don't happen to have a headphone jack adapter.

Overall: I've been using Square Point of Sale for the past 2 years and I couldn't be happier. Besides taking credit card payments in person, it also allows me to create and issue invoices, pay 1099 contractors and even have an online store. It's a comprehensive solution for small business solutions looking for an easy and low cost solution for payment processing.

I think Square beats all of its competitors due to its simplicity and fast deposits.

Jul 09, 2018
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: This platform has competitive fees, and is easy to use. I mostly use the little square swiper from my phone. The money received is always deposited quickly into my bank, and I can pay a little to have it accelerated further if I choose.

The company made it easy for me to take FHA payments with a minor application procedure.

On the computer, it is easy to send custom invoices to people, and easy to follow them up.

I see no reason to use any other software to take payment from clients, in person or remotely.

Cons: I would like it if the reports were more user friendly and customizable. I'd like to be able to access the specific info I require with less steps.

Use square if you're not a square

Aug 29, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Square to me is one of the more popular POS systems. Turns any iPad (or phone) into a point of sale tool. The screens are easily customizable, easy to use when we had seasonal selections or special discounts. I also really like that square keeps a record of what customers have used square in the past and will offer to email / text them their receipt. Easy to use for when looking up past orders and gives you analytics for how much you've sold hourly today vs last week. Lots of neat tools to explore how much you're selling / making. And there's a function to track your customers visits and give them freebies! And with an attachment, if your internet goes down, you can transform your phone into a POS tool.

Cons: No cons, other than when square goes down (which only happened twice in my two years with it).

Square makes mobile processing super easy!

Dec 07, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money

Pros: The easy functionality of each component that Square offers.

The reports that Square generates are easy to interpret from a perspective of integrating into accounting/bookkeeping software. The fast turn around with deposits is really excellent as is the actual equipment, everything is so streamlined and easy to use whether we are inside our storefront or in the community using Square for offsite client payments.

Cons: The only negative for me was initially getting used to the per transaction fee being withheld immediately. In the past I had been used to the payment processor fees being deducted in a lump sum at the end of each billing cycle.

I would never switch to another POS/merchant processor

Aug 21, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I love that it is intuitive. Everything is drag and drop. I rarely need help, but when I do, answers are easy to find. I've only seen them crash once in 4+ years and their team was extremely responsive.

Cons: I think the Employee Management tab could use improvement. I also stopped using the Loyalty feature, as I didn't see that it drove incremental business... just gave free stuff to people for doing what they were already doing. I heard they're rolling out a new loyalty program, so I'm anxious to hear what that includes.

Overall: Our merchant processing costs are significantly lower. If you have a small budget , this is better than traditional merchant processors.

Capterra loader

Square allows us to complete sales and close deals on the spot

Dec 04, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I love Square. It has allowed us to take our business mobile. No longer do we have to write down client cc numbers which is highly insecure. We can now charge their cards on the spot, email a receipt to them within minutes, and begin projects more quickly than before. The Square card reader makes it easy to swipe or read chip based cards with ease. It's like having a POS system in your pocket at all times. The Square app is very simple to use. You enter the customer's info, the amount of the sale, and then swipe the credit card. The customer signs, and you're done. They receive an email receipt within minutes.

Cons: You have to purchase a credit card swipe / chip reader device from them. I have also seen them available at retail chains such as Target on occasion.

Overall: I have been highly satisfied with the ease of use, as well as the fact that we have been able to expend our business billing options. The transaction fees are quite acceptable seeing how there is no monthly fee to use the service.

Great simple POS for small shops

Mar 07, 2018
5/5
Overall

5 / 5
Ease of Use

3 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Very easy to setup

Affordable processing

Good invoicing system

Very easy to customize

Simple

Pretty design makes it easy to use all day

Cons: TERRIBLE at handling shifts and tips, even if you use their payroll or timeclock add ons.

Payroll and timeclock addons are very expensive

Did I mention tip handling? If you don't have employee management on and you have multiple shift workers sharing a register and pooled tips it turns into a Custom Report nightmare.

Overall: Square POS enabled us to add a POS to replace our old cash register for the minimum expense. Much more affordable than competing products but also has far fewer features and poor support for tip handling.

Easy to use

Oct 06, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: We have two accounts and use this for a donation based Coffee shop at our church and other ministry events. It is run by volunteers and works flawlessly. Square Point of Sale is easy to use, quick, training is minimal, and it takes all the hassle out of credit card purchases.

Cons: Overall there aren't many cons with square. I'd like some adjustments made in the software to make it easy for volunteers to use it instead of employees but that's on the back end and isn't that big of a deal.

Overall: We use two accounts. One is exclusively for our coffee shop ministry. It is easy to run and works every time. We have the square stand and the wireless chip reader. It has made our coffee shop line move quicker and allows our volunteers to focus on the customer not the credit card process. Our second account is used to resister people for events as well as sell merchandise. We use the portable swipe devices for this and the mobility reall makes it convenient.

Square takes a their cut so you have to build that into prices but we've found that the ease of use and convenience are worth it.

Square POS helped me start my photography business

Oct 04, 2018
4/5
Overall

4 / 5
Ease of Use

3 / 5
Features & Functionality

4 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: I like that Square POS is easy to use and I could build out an inventory list. I like that I can take payments anywhere I would take photos and I can manage my books on the go. The ability to add additional user came in handy when setting up to take photos at military balls and prom so I could take pictures and have someone man the sales table.

Cons: I do not like the fee's to process credit cards and some things like to enable gift cards I had to log in on my desktop.

Overall: I used Square to take on site payments to ensure I was paid on time and not have to wait to take payment. I also use it to manage my inventory and issue gift cards.

Most recognizable, easy to use, and convenient for field sales.

Jul 17, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money

Pros: Our technicians use Square in the field and on-the-go. It is easily recognizable as a credible payment processing service to our customers and sending receipts is incredibly simple, especially if the customer has used Square before with any other transaction. Note-taking, history, and refunds are all very user-friendly and there is nearly no on-boarding/training process necessary for new employees.

Cons: Cost per swipe is a little high, especially if the card is not present or the swiper isn't working and we have to hand-key the payment. Other than that, it's a great reliable software!

It gets the job done, but the system could be better.

Mar 07, 2018
4/5
Overall

4 / 5
Ease of Use

3 / 5
Features & Functionality

2 / 5
Customer Support

3 / 5
Value for Money

Pros: I like that I am able to add pictures of my items for easy visual location in the system. It is easy to add items and remove them.

Cons: The inventory system we use is not compatible with Square which makes it very hard to do inventory. When I called and asked for this issue to be resolved I was told it was being "worked on," but it never got resolved even a year later. The system can be slow to transition between tabs. Also, getting a hold of customer service can be difficult because you need a customer code and this can be hard to locate for other employees. We also had issues when Square has signed us out, and my staff could not use the device code to log back in, I had to give them my username and password to get signed back in.

Square: For ANYONE!

Nov 20, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
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Pros: As a new business owner, I have to minimize my costs. When I began vending, I noticed that I was losing out on sales because I had no way to accept card-based payment methods. I began to research and realized that this option was within reach, despite being a small business with no experience in accepting card payments. The process of setting up my account, ordering my Square reader, accepting digital payments, and transferring my money couldn't be easier. This software makes accepting card payments accessable to EVERYONE - even if you have no experience with the process. I do not consider myself especially tech-savvy, but I found the process to be a breeze! The fees are very low per transaction, and instant access to your money is extremely convenient.

Cons: Occasionally, I had to re-swipe cards due to a reading error. This could have been human error, however, it does make customers nervous to see their card swiped twice.

Overall: My entire experience has been positive. Square brings the technology of accepting card payments efficiently to average people.

Great POS system for a great price

Jan 07, 2017
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy to use

Great for all businesses

Connects to Bluetooth recipt printers

Cons: Only works with Star printer not Epsom

No Square loyalty or Gift Cards yet

No offline more in Australia

Overall: Square is a great app with amazing features. It has a clean interface which helps a lot.

When introducing Square to one of my clients they loved how easy it was to use the app with adding items to adding and rearranging items on the POS screen. The easy to use interface was great for them as they are older and they don't really understand technology but now they are waiting tables with their iPhones. They love using the Square Referral program to get free processing with their friends which make the experience a lot better.

The cost of Square is also amazing with no monthly fees and the payment terminal. It's an amazing alternative to the banks.

The only draw back is they haven't released Square Loyalty and Square Gift Cards in Australia so it is lacking some of the most important things a business needs to grow but they promise me that we should see some progress by the end of 2017.

SQUARE FOR THE WIN

Oct 12, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I loved square. We moved into quickbooks with invoices to help with tax season but I did love the ease and use of this product. Being able to take cards on the spot and track invoices was a huge help. I used it for four years and it did get better every year. Worth the money.

Cons: It would have been great if it let you link it to quickbooks to help with the tax season. I don't know if this has been added or not but it was the only reason we moved on. Customer service was helpful and the payments to the bank were always on time.

Great system I've used it as a business and a customer however not competitively priced

Feb 02, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: I love that the square POS it's simple to process purchases and sales. Very user friendly easy to input items sku number and names and addresses and create invoices and receipts to be emailed or texted to customers.

Cons: Not competitively priced the fees are not as low as other point of sales. They have built a great name and can charge higher prices.

Overall: Overall I'm happy with square I use it and Venmo/PayPal because it's free also PayPal has the tools for shipping built into their system so I can easily use that. Another plus for PayPa is that it has email functions.

Great Point of Sale Tool

Sep 26, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

3 / 5
Customer Support
Likelihood to Recommend: 7.0/10 Not
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Pros: With Square Register we have the ability to easily and quickly move our customers that are buying itmes not covered by their insurance, through our showroom with out waiting for the Computer Driven Software we need to use when customers are getting items that will bill through insurance

Cons: We have been using Square Register in our Corporate Showroom for a few years and I have nothing that I don't like about it!

Overall: Easy to set up products and users. We liked it so much in our Corporate location we just rolled it out to our 11 Branch locations!

Great for start ups, pop ups and all Entrepreneurs

Feb 19, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: I like its sleek design and ease of use.

It was super easy for me a newbie to learn how to use this in less than 3 min.

its great because you can tie in you inventory, add pictures. (which sounds stupid but is great for marketing/getting repeat business) . I love the tip option at the end. Their cost is pretty low, compared to other POS systems out there that require all kinds of other grab. Again the easy of use and the visual appealing-ness of square are what have kept me using it. i have tired a couple others because you never know if the grass is greener on the other side! but i keep coming back to square pos and its what i recommend to everyone .

Cons: The only con is the % but again for the ease of use, i dont think its an outrageous fee, however if your business is running on super low margins than maybe you dont want to use square...

Without Square my business of one couldn't afford to take credit cards

May 12, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: With Square it's easy and affordable for a small business to take credit cards and contactless forms of payment such as Apple and Google. As a healthcare provider, I can also take FSA and HSA cards. They're brilliant for having an offline mode of taking payments for when their servers or my wifi are down.

Cons: I honestly can't think of anything I don't like. I've never had an issue aside from their servers being down for part of a day, but I was still able to take payments in offline mode and was still paid on time.

Capterra loader

Square Point of Sale

Nov 07, 2018
3/5
Overall

3 / 5
Ease of Use

3 / 5
Features & Functionality

3 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 4.0/10 Not
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Pros: I liked that it was a convenient way to accept payments anywhere via my mobile cell phone through the Square App.

Cons: I didn't like that customers couldn't make a payment directly from their phone & that Square charges a higher fee to manually enter a credit card. There was a glitch with square that kept showing a different totals than what was entered $82.00 it showed $82.03. The customer said run it with the .03. Then the next day LESS THAN 24 hours later I saw the deposit total from Square to our bank account and it was a lot more than it should have been. I looked up transactions and saw where 2 customers were highly over charged. (1) I entered $52.00 but Square deducted $520.09 from the customers card, (2nd) I entered $53.00 but Square deducted $530.06. I immediately looked through their website to see if I could refund the difference but had no way of doing so through the website. I was able to refund the difference through their Square App. That was done maybe 15 hours later I refunded the difference and sent screen shots of the refunds to the 2 customers. Two days later one of the girls said the refund hadn't processed. What seemed like 30 minutes or longer looking through their website for a phone number - called to speak to someone and was on hold for 30 min. or longer to get someone. This person didn't seem to care that I refunded these customer's accts. 15 hours or less from the transactions took place. He said it would take 7 to 10 business days to refund their accts. That was large amounts of money for someone to wait a week when it was caught 15 hours or less.

Overall: Overall I had been having a decent experience with Square but having to spend so much time looking for a phone number and then waiting so long for a person to tell me my customers had to wait 7 to 10 business days for a refund that was caught 15 hours or less from the original transaction was ridiculous. I had to go and get a money order to give one customer for the refund and NOW have to drive across town to now pick up a money order from her once the refund was posted to her account so I can deposit the additional money I gave her Saturday so she had funds through today when the refund posted. A lot of unnecessary running around when it could have been corrected within a day or two not 10 days! It was enough aggravation that I'm looking for another money transfer app for our events.

Square makes my invoicing life easy!

Feb 23, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support
Likelihood to Recommend: 10.0/10 Not
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Pros: I use Square as one of my main invoicing tools. They have a very user friendly back end and I can quickly manage money and invoices. They have a a lot of great features that I love within the invoicing system. They keep making it better, Any issues I have had their customer support was great in amending quickly

Cons: It is way too easy to accidentally signup for their add on features. I wish they would have a confirm button before they automatically enroll you into one of their add on they you accidentally click on.

A Real Winner

Dec 29, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It's available for small businesses without having to undergo the usual hassle involved in accepting credit cards in your business. It's easy to install and use, and it's loaded with useful features most small business can use immediately. We can take payments anywhere, even if there is not internet connection.

Cons: The cost is higher than most "traditional" credit card processors. But, you get what you pay for with Square.

Overall: We sell books and services at trade shows. Square allows us to seamlessly accept credit cards.

Capterra loader

Extremely useful POS

Oct 06, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Back in my days as a server, Square was (and still is) a powerful POS solution for restaurants. So much time can be saved in the front of the house by being able to see back of the house status without having to make the walk back, especially in large restaurants. Course items and table status and layout are very simple and intuitive to use. All in all, Square makes wide acceptance of credit card payments and inventory integration make life a lot easier. Also, the pay a fee per transaction model is very fair.

Cons: The card reader is not always foolproof and sometimes there are problems with newer model phones. No major cons, however.

Sqare is no frills but no hassle either!

Feb 15, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I like that Square is as straight forward as it gets. It doesn't have to be a complicated process selling an item, especially if you're not managing inventory with the POS system. Square is simple, is affordable (pricing and hardware) for a small company, and is an excellent value for the service we use it for.

Cons: It's a double edged sword; Square is pretty simple, and not extraordinarily robust. If you're looking for a clean way to manage aspects of your business (money handling, inventory, employees) Square can be great for you. At the same time, the reporting isn't super customizable, there isn't any singular module for inventory management, and it seems like it could quickly become NOT an excellent value if you're revenues grow significantly, quickly.

Overall: Affordable hardware, simple UX, predictable fees, and intuitive interface works for this small business!

Capterra loader

Square Point of Sale makes it so easy to run your own direct sales business!

Jul 10, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: I was never great at remembering to carry the credit card scanner with me when I would travel to different events in the area. It was comforting to know that Square Point of Sale didn't require a credit card reader to be used every time I needed to take payment from someone. Being able to switch to manual mode made this app super efficient. Additionally, the ability to send a receipt multiple ways, as well as sign others up and receive free processing, was absolutely genius! I still have the app on my phone even though I don't use it as much as I used to.

Cons: When I initially signed up, I opted for the free credit card reader (non-chip reader). It was only supposed to take a couple days/weeks to get to me. I waited and waited, then tried to reorder another one. It said the order went through, but that one never showed up either. I finally had to call customer service to have them send me out a reader. It showed up a couple days later, but by this time, 3 months had passed since my initial sign-up. I think there should be an easier way to go about reordering another reader and actually receiving it in the mail when I should have. Overall, that was the only issue I came across.

So effective, easy and affordable we got rid of our credit card machines

Feb 16, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Square was so easy to use in our retail locations we got rid of all our credit card processing machines and replaced them with Square readers. Also, being able to go mobile with our payment processing allowed us to take cashless payments away from our stores.

Cons: Our only issue was having to share account login info with employees when managers were not around for payment processing.

Overall: Switch from your old credit card readers to save time and money. This is so much better than old credit card processing stations.

POS simplified and accessible

Sep 07, 2018
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality
Likelihood to Recommend: 8.0/10 Not
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Pros: Square has an offline mode during which you can continue credit card sales if wifi is temporarily down - which happens in small remote towns. You can easily customize your sales screen with categories and items, fixed prices, customizable on the spot prices which allows for flexibility with business and consigned artists.

There's a lot to like about square.

Cons: It's a trade off for all the services that square provides - they simply do what you might be able to or would take you a long time to do for a fee. Which is fair. I like the signing with the finger feature but the whole screen is signable which confuses older folks - their hand will touch the bottom of the ipad and they keep signing not knowing what's wrong... The only other main issue I've encountered is a screen change requirement for retrieving a receipt if a customer is like 'no...' click no 'no yeah, I'd like a receipt'. It can take forever to switch from the sales screen to transactions during which the customer will give up on a receipt and your screen is still frozen for the next customer.

Overall: Really great software... accessibility on the go and in remote places... great job overall square.

Capterra loader

Overall fantastic for restaurant cashier needs, could use one fix on customer end

Nov 25, 2018
4/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 8.0/10 Not
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Pros: Loved how easy it was to operate from a cashier perspective. The app interface makes it easy to select the items for any dish on our menu. It's almost like simply working my phone - all app based.

Cons: I'm not sure if it was our machine but sometimes cards wouldn't read when you slid them. However, my biggest gripe and concern is the tip screen for customers after you swipe their card. I would inform customers they need to sign but they are faced with this tip option first. They simply don't understand that they have the option to leave a tip or no. You almost need to say that in BOLD TEXT - LEAVE A TIP OR NO TIP. I can't tell you how

Overall: My experience was overall good. Please fix that tip option screen so it's blatantly clear customers are prompted to leave a tip or not. Like i said, bold text maybe your best fix here.

Easy to use, great features, can't beat the price and credit card processing

Jul 30, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: After vetting many POS systems, we came back to square because of the transparent credit card processing fees. Marketing, Loyalty, time clock, and Invoicing systems are easy to use and have great functionality. Because they're built-in, it limits the need for multiple systems and clunky adaptations.

Cons: Square is sometimes a bit behind in developing new features. However, to their credit, they do respond to requests for new features and often incorporate them.

A Great Option for Small Businesses

Jan 29, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: -Very easy to use and intuitive software design

-Online dashboard to track and monitor sales performance

-Option to swipe or type in card manually

-Low cost (few cents per swipe)

-Able to sign up online quickly, receive a FREE swipe attachment, and start receiving payments within days

Cons: -Little human tech support

-Hard to implement and setup custom features

-Becomes costly as company sales scale -- best for smaller businesses

Overall: I used Square to sell tickets and merchandise for my band at shows. It is a great option as it is low cost and allows you to take credit/debit with ease! One of the hardest part of selling merchandise as a small band is customers having cash (usually because they would rather spend it on beer) and having change to give them if they do have some leftover cash for merchandise. Square gives your customers another option and has directly led to us selling more shirts and CDs.

Capterra loader

My go to credit card processing unit.

Apr 30, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I love the portability of this software. I can be signed in on my cell phone, tablet and computer and use it anywhere

Cons: I would like to be able to set up reoccurring payments for those who pay for services as a membership base. It is also difficult to save a clients card info. The help given doesn't give instructions on how to set that up.

Overall: I am able to accept credit cards at a reasonable fee. It makes making money easier. I also don't have to worry about going to the bank on a daily basis.

Makes me mobile

Jan 22, 2019
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: Ability to accept payments out in the field. Offers peace of mind that my transactions are tracked and it gives me reports to print for production tracking and taxes.

Cons: sometimes the scanner doesnt work. i'm unsure if this is my error or the unit itself. always works after i unplug device and plug it back in.

Overall: I definitely recommend square. keeps from having to worry about bounced check fees turning into collection issues and small claims court appearances! Great for small businesses!

Capterra loader

Sales while on the go!

Oct 23, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I like that I can use this in conjunction with my smartphone, so I'm able to take payments from almost anywhere! I am glad I have a Samsung though, as the reader I have uses the 3.5mm headphone jack that is missing from current iPhone models.

Cons: I have found nothing I dislike about this software! It has been reliable and responsive, and the app doesn't even crash on me. Great!

Overall: I will continue to use this app, as it works beautifully and is reliable!

Simplify your life

May 30, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The Square app is amazingly easy to set up and use. Within a few minutes I was able to set up a profile and link to my bank account. I spent another few hours setting up my inventory, and linking to pictures of the inventory. The ability to manage sales, taxes, and inventory all in one app is time saving and lends to efficiency. The training for my assistants was minutes, as the program is easy to understand and sales take few steps to complete. No issues with connectivity, even in areas where the ability to connect to cell towers might be questionable. The option for off line use is helpful should you find yourself in that situation. Transactions simple process as soon as you connect.

Cons: I couldn't find one thing I didn't like about this app, well maybe the fees, but that being said they are extremely reasonable and for the convenience of being able to accept credit cards at remote locations well worth the spend.

LOVE Square. Use for all my payment processing.

May 04, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: I have never had any issue with processing payments through Square. Funds are always in my account the next day and the notifications I get are instant. My clients never have any issues paying invoices, processing their credit cards, etc. The interface on both web and mobile is extremely well designed.

Cons: I don't really have anything bad to say. I have enjoyed using this platform so much I have never even considered using anything else.

Capterra loader

Makes managing my business easier

Sep 18, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I operate booths at several farmers markets. Square allows me to view sales at any market anywhere I am. The reports that square offers makes managing my business easier. At tax time i have all the information i need in front of me. It makes cash management easy. I also love the extra features like employee managment.

Cons: Some options can be confusing to utilize

Overall: Square allows me to offer multiple payment options for customers at an affordable price

Capterra loader

Square for Your Business

Oct 09, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Square is so easy to use! Installation of the device is straightforward. Downloading the app is super easy. Plus, their customer support is so helpful and friendly with all of your questions and concerns.

Cons: My least favorite thing about Square is the take a percentage off of my sales. But, that's to be expected with this type of service.

Overall: If you own a small business with an available store front I highly recommend you use anything Square has to offer you.

Capterra loader

It's okay.

Feb 15, 2019
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: I like the fact that square is relatively easy to use. It is a very simple program and does not use much memory on your cell phone. It is easy to write up an invoice and charge a customer and honestly, it is good for any small business owner. I have only use the POS system I handful of times but from what I have seen in my experience is that is a very smooth operating system and works very efficiently.

Cons: One of the things I do not like about square is the fact that you do not get paid the same day. Your credit card sales will be deposited the following Business day.

Super Useful for Photography!

Dec 19, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
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Pros: I use this for my little freelance photography business. With Square POS app and the free swipe device, I am able to take payment from cards without having to manually write the information and hope there's no mistakes. I find that the fee they charge is very reasonable for the service it provides.

The interface is easy to work with, and I like that I can add my products and keep track of what I sold.

Cons: I wish the product entry was a bit easier to use, but I am not sure exactly what I would change.

Overall: Prior to using Square - I took payment in Cash or Check only and had several bounced checks that I had to track down. This gives people an instant payment option, which also means I don't have to keep track of cash/checks and I spend less time at the bank.

I love the ease of use for my assistants who are the ones who ring up the sales.

Capterra loader

The best Point of Sale software I have ever used!

Jul 05, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: This software is super easy to use! From adding inventory to selling your products everything is done with just a couple of clicks. Compared to the competition there is more features and most importantly lower transaction fees with Square. If you ever have an issue, customer service is available very quickly! I highly recommend this to everyone who is starting out with a new company or is tired of their current POS system.

Cons: I currently like everything about this software. A couple months ago I would have said I wanted more features to those who are self employed. However, this was fixed with them adding loyalty programs and scheduling.

Overall: I can now take credit card payments, have a loyalty program, gain new clients, schedule appointments and much more.

A little pricey, did not play well with Quickbooks

Aug 17, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

3 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: Everyone loved when we used the Square register! We used the ipad swivel stand and cash register setup and our customers always commented on how easy it was to process their payments. The clean open interface made it easy to place orders and process payments.

Cons: I tried to export historical payment data into my Quickbooks software, and it did not transfer over well. I had to go through 3,000+ digital transaction numbers to match them with their counterparts in the QB system. For a program that is marketed as compatible with Quickbooks, 10 hours later I would have to disagree...

LOVE LOVE LOVE SQUARE

Dec 19, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Square is a great software. You do need the zip code to run payments but other than that it goes through immediately. You can also send receipts to customers email or cellular phone. You can always go back on whatever day you ran the card for reviews.

Cons: I wouldn't necessarily blame the con on Square but our actual customers. In our place of business we do a lot of running credit cards without an actual card present. This can result in chargeback disputes. We then have to fight to get the funds back into our account. But other than that no issues.

Overall: Overall I give Square a 10!!!

square

Aug 05, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: NO MONTHLY FEES

COMPATIBLE WITH TABLETS AND MOST SMART PHONES

AFFORDABLE CARD ACCESSORIES

EASY TO USE

PERFECT FOR SMALL BUISNESSES

Cons: DOES NOT OFFER REPORTS ON CREDIT CARD TRANSACTIONS

CHANCES OF POSSIBLE HOLDS ON TRANSACTIONS IF AMOUNT IS LARGE

Overall: OUR EXPERIENCE WITH SQUARE HAS BEEN GREAT WE USE THIS EVERYDAY AND WE NEVER HAVE ANY PROBLEMS CUSTOMERS SWIPE WITH EASE AND ARE ABLE TO ACCESS RECIEPTS WITH A SIMPLE TEXT OR EMAIL. I HAVE NEVER HAD AN ISSUE WITH SQUARE.

Square POS-Get paid fast !!

Dec 13, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Free card reader with sign-up

Card reader works well with Smart-Phones

Low transaction fees

Cons: Gotta' be honest here, I have not found anything that I do not like about this product. Simple to use , keeps track of invoices that are due (you can even set reminder emails), great reporting !!

Overall: I've been using Square for a few years now and have not experienced a single "Technical Glitch". Product (hardware/software) are always reliable and ready for use.

Simple, versatile, and effective solution for retail Point of Sale

Dec 05, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Extremely easy to setup and get up and running. Basically just have to wait for the reader to arrive in the mail and your good to go. Deposits into bank account are very fast and merchant processing fees are reasonable.

Cons: It took some time for a chip reader to become available at first, but now that it is, there is really none that I can think of.

Overall: Has been a very useful POS solution and has met our needs for many years.

Square is super easy and ready to go immediately

May 17, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It really does not get any easier to use then Square. You can have a no contract card processor set up in minutes, offer swipe and chip readers at no cost, and of course you can key it in.

Cons: The processing fee is just too high. then you have to either pass it on, or as your transactions get larger look for a more affordable processor.

Overall: As long as you have small transactions or willing to charge extra for using a card this is great.

Capterra loader

Square for Small Business

Sep 10, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Square is the most convenient way to accept payments as a small business without a storefront. I work as a photographer, so most of the time, my clients are paying me on-site. I simply use my phone and the Square reader to swipe their credit cards.

Cons: My only complaint about Square POS isn't about the software, but about the reader. If often takes multiple swipes before it will read a card (even new cards). The readers seem to have a short lifespan. When it won't read a card, period, I have to manually enter the card number, which causes Square to take a higher fee from the payment.

Overall: Overall, Square is the most convenient and safe way for me to accept payments from clients on-site. Though I do occasionally run into issues with the card reader, I continue to use the software and probably always will.

Point of Sale System for Anyone

Nov 30, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality
Likelihood to Recommend: 9.0/10 Not
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Pros: I've used Square Point of Sale for my business since day one. Square has always been intuitive, easy to use, and easy to customize for my needs. My favorite features are the dashboard and the comprehensive sales reports. The integrations are a huge bonus and the automation makes my life easier and my accountant happier.

Cons: Card reader can be finicky but that's certainly not a huge drawback.

Easy to use for customers and sales associates

Aug 20, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: From an employee and management perspective in both restaurants and retail, Square is easy to use and train others on. The customization makes it easy to control how users navigate through the screens modify items, and it's easy to use custom prices, discounts, and tipping.

The ability to save emails (to send receipts) with attached credit card numbers is a plus for us and regular customers.

Cons: Very few issues in taking orders and processing payments. The back end (reports, customization) has a bit of a learning curve but is also relatively simple.

Intuitive and Flexible

Dec 27, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The POS system is so user-friendly and intuitive. I could add items and discounts on the fly if needed. I also liked moving items around to make them easier to access. Refunds were super easy.

Cons: When I would use the website to look at my analytics, I often had trouble finding what I was looking for. The main issue is because I was selling classes that often had the same name but offered on different dates -as opposed to just products.

Overall: Invaluable as a new business owner. Allowed me to run a professional business without bogging me down with a bunch of training or logistics getting set up.

I love square

Sep 10, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I love every little bit of square. The functions it offers, the simplicity, the updates they do are always amazing and easy to use.

Cons: I honestly don't have any complaints about the software. The only thing I could maybe have an issue with is the card readers don't last as long as I'd like, but the business I use them with has a lot of customers so it makes sense why the card readers don't last as long.

So Easy to Use!

Nov 05, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
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Pros: It's easy to use and learn. I have been able to teach the app to multiple employees with no problems.

Cons: I wish there was an easier option to print a receipt. We have a lot of older clients, so they don't email or text. I am able to print a receipt, but that requires me to log in on my computer and print the receipt. It would be great if that was an option within the app. We use an ipad for payments.

Square payments for Chiropractors

Oct 01, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: I love that the square payment system is easy to use, mobile, and it is an inexpensive way to process card payments. I also like that I can use it on my ipad, computer, or phone.

Cons: One of the things that I highly dislike is that if a card is manually typed in there is a higher processing fee, which I don't find necessary. Aside from this there isn't much to dislike.

Overall: Overall I have had a great experience with square point of sale. It has been a quick, easy, and reasonably priced option to take card payments as I start my business. It is very easy to use, quick to use, and is portable. So far I have used this for the year of 2018 and it has served me well. I will upgrade to a better processing system that square has to offer in the future, but for now the basic card reader does perfect.

Square is the only way to go.

Jan 22, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I love that it is compatible on all of my devices, computer, iPad, iPhone etc. The card reader/chip reader is also amazingly easy to plug in and use. I can also create invoices to match my brand.

Cons: There is nothing I disliked about this software.

Overall: My overall experience with Square has been amazing. Seriously, if you are in business this is the software to use. They have the best rates and they are so easy to manage.

Simple & Easy

Sep 17, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality
Likelihood to Recommend: 9.0/10 Not
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Pros: Very easy to use, with a search function that will speed your process if you do not have a barcode scanner. It integrates quite well with Velocity for customer rewards and keeping data. A great feature it has is also the access to email receipts, even if your customer has never shopped before (only if they've used Square before)

Cons: The signing process could be a bit smoother, maybe supply a signature pad instead of having the operator turn the unit to the customer to sign. That way you don't surrender your store device to a stranger.

Extremely convenient and easy

Feb 20, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: Love that this program is free with Square! It's so easy to use and it's so convenient to have on both your tablet or phone so if your tablet dies, you can just grab your phone. It saves all your items and preferences which is awesome.

Cons: There really isn't much that I dislike about Square Point of Sale. I would say the credit card chip reader is a bit slow to process (but aren't they all?)

So Simple for a Small Family Run Coffeeshop

Jul 24, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: This software saved our store at a time when we needed it most. We were previously using a different POS system and the CC charges were literally killing the small business I worked for. On top of that, inputting tips or changing up the menu to add or remove seasonal items was a nightmare. This seemed to have every solution with easy to reach customer service reps who helped us with our transition.

Cons: Like all new software, the only bugs we really had were issues that no longer even exist, like the short lived square wallet app.

From Beta Tester to Long Time User

Oct 30, 2018
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Doing POS on my smartphone with one, tiny little attachment is fantastic. There are other options that offer the same type of thing, but the originals still seem to be the best.

Cons: I wish it was more intuitive when adding items.

Overall: We have used Square since its beta testing period, and haven't looked back. The rate is great, the ease of use is better than any other POS I've used, and it has more features now than ever before.

Great Credit Card Processing for Small Businesses

Jun 27, 2018
4/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The app and website log on are so easy to use. The sales reports and any other reports are so easy to find, print, and read. Creating customers and invoices are all a plus. This software is just perfect for small businesses like mine. There is not a separate monthly fee you are charged to keep your account active. You are only charged when a card is swiped or entered. This is a great tool for small businesses who do not have a credit card terminal

Cons: The fees are a little confusing because they charge a flat rate plus an additional and that is a little hard to follow but other than that, no complaints. The fee is still small compared to bigger banks.

Overall: Major benefit is being able to process credit cards as a small business. Most banks require a per month fee and major processing fees but with Square, you only pay processing on each card entered or each sale entered. This is really helpful considering my businesses is small.

Great software, competitive rates

Dec 08, 2018
4/5
Overall

4 / 5
Ease of Use

3 / 5
Features & Functionality
Likelihood to Recommend: 7.0/10 Not
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Pros: First of all, the rates are very competitive with the other POS solutions. Once you take cost out of the equation, all the value-added features that Square provides starts to shine. The biggest benefit for our restaurant is all the reporting features that make it simple to do accounting. The infamous "swivel to tip" has also boosted our monthly tip revenue. Setup is a breeze as well and the customer support is fantastic.

Cons: That it took so long for me to start using it! We've been using it since the beginning of the year and have had no complaints to date. It really just works well.

Overall: For restaurants owners, this is an excellent POS system. I will continue to deploy this for all future restaurants.

Square is the only way to go!

Dec 24, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

3 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
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Pros: I love using Square for my business. I love how the payments are deposited into my account the next day, or I can push instant deposit, and the money is there instantly!

Cons: I wish they would have some system where they could hold my sales tax for me, and submit it quarterly! Hopefully they will implement that one day.

Overall: I am Square user for life. There's no shopping around for me! I'm sold.

Square has helped my business so much

Nov 20, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Pros: Invoicing and invoice reminders really are amazing

The capital loan they offer is better than any other loan

The ticketing system helps

Cons: How high the percentage they take out of your money. Like I think for companies doing way bigger sales shouldn't be charged the same as a coffee shop. We are doing $900 purchases and its ridiculous that wish it could just be a flat rate

Best POS I've every used

Jun 27, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Employees can be trained within minutes to use the system. Highly intuitive interface, great reporting. Easily hooks up to printers, cash drawer, barcode reader. Adding items to inventory is pretty painless. Compared to the other POS systems I've used in the past, this one wins hands down. I also use if for gift cards. Customer service has always responded to my queries.

It's hip to be Square!

Dec 11, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
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Pros: The Square reader easily attaches to my phone and allows me to quickly process credit card transactions, practically anywhere. I also like that it issues receipts by email or text, eliminating the need to write receipts. I am also impressed by the reliability of the app and the transaction processing - Square has never let me down!

Cons: My only complaint is that when the Square reader is plugged into the headphone jack of my phone, I do not get audible notifications for calls or messages.

Overall: With fewer and fewer people carrying cash, being able to accept credit cards at art fairs and craft shows has doubled, if not tripled, my sales. The time I save and the convenience that I can offer my customers is well worth the small processing fee - and it has made bookkeeping a snap!

Square POS is the easiest, free, and most trustworthy POS platform to use

Jul 21, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: I have never had an issue with Square POS. I can easily add items to my dashboard for my customers to purchase. With the option to add tips and discounts to each clients transactions, it takes only a few seconds to check some one out. You have the option to buy a mobile swiper and use your cell phone or tablet or you can buy the entire POS docking station that can be set up on a counter.

Cons: My least favorite aspect of the POS software is that it has two different interfaces when you go from mobile to computer. It's more difficult to add items on the mobile and you can get confused easily when selecting or deleting items if you haven't been using it for a long span of time.

Capterra loader

A Whole Lot to Love

Oct 17, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Where do I start? We've used this both as a consumer and as a vendor and it continually proves to be an excellent sales tool. Most of our purchasing is done through our own software/shopping cart, but we always use square at events/tradeshows/and other outings. For such a simple tool, it offers an incredible amount of versatility. We have well over 60 different products and many of those come in varying packs and combos. Square makes it easy to categorize and order each type into an easy-to-follow form for our customers.

Cons: Nothing, really. The usage fee is minimal and well worth the benefits it provides.

Overall: A must-have tool for any small to medium sized company, or for those that take their business on the go.

Best POS App on the Market!

Dec 19, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
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Pros: Square POS makes point of sale and inventory management a breeze! It provides affordable and easy to use payment processing for small business.

Cons: Square is not suitable for larger businesses.

Overall: Square helps you manage your entire business, including your eCommerce business. It's very helpful that it includes an online store that syncs to your in- app integrations with your eCommerce business platform. Genius!

Square: Retail made easy

Jan 22, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: This software is so straight-forward and simple to set up. It makes retail in-store or mobile very accessible.

Cons: Can be a little simplistic. But that's stretching it. I very much like this product.

Overall: Square PoS makes taking my business on the road possible. It works with multiple devices (at the same time!), so I can have employees at totally different locations selling product. It's an excellent tool.

Squre POS makes invoicing and mobile checkout a breeze.

Apr 17, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: The Square UI makes it extremely easy to manage products, customers, and payment, even on a mobile device. Categorizing items and prices is easy and intuitive and sending invoices is a quick and simple process. Being able to see basic transaction metrics at a glance takes guesswork out of your income stream.

Cons: I've found nearly no downsides to Square POS. The one confusing occurrence on my Android device is that pressing the Back button on my phone after sending an online invoice takes me back into editing the invoice instead of back to the home screen. Doing this without realizing has left me confused and unsure of whether I've sent invoices a time or two.

help me with money counting and how how i make daily.

Oct 02, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
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Pros: super easy to use, many different options. it count how much and what the order is, organize every order for me as well, also add up end of day sell which is a plus. great to use, and it was super easy. had no problem using this. used it with the card reader as well. great for small business, and great for like catering, farmer market and food booth. i enjoyed using this app daily . also it send invoice which is a plus.

Cons: just lags and at time have to close the software and reboot it

The Square was a great and easy to use application.

Apr 24, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: The Square was really easy and convenient to use. it provides many functions likes, it allowed you to create coupons, the reward programs and etc. Also, it's awesome that able to show the history of transactions.

Cons: what I like the least about the Square is that you have to manually apply the discount to an individual product. Also, the card reader machine always disconnect when transaction not make.

Overall: I think this software just brings business owner to another level of managing transactions and created convenience for the customers.

Great device for processing payments

May 28, 2018
4/5
Overall

3 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support
Likelihood to Recommend: 9.0/10 Not
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Pros: This app is great for business or personal use for taking orders of all kind. The reader works well and has little issues running credit cards

Cons: The problem is trying to connect employees to the system. It's very difficult to send or create a profile for an employee. And it is just as hard to connect them to the account.

Overall: The ability to take payments anywhere

My go to POS system

Feb 15, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: Easy to use software with the convenience of transactions wherever you go. Simply inventory management or type in the cost to charge. Invoicing was also extremely simple on the software.

Cons: The transaction fees are not the lowest. That being said, when you account for the monthly and startup fees that other softwares will charge, this can't be beat.

Overall a great all-in-one tool for retail

Jan 24, 2019
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality
Likelihood to Recommend: 8.0/10 Not
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Pros: We use Square to integrate with our e-commerce site. It allows us to sell our products in person, while also keeping our inventory up to date with our e-commerce website.

We are able to take payment via the card reader in person.

Cons: Somewhat costly equipment (only a one time cost)

Inventory management is a little cumbersome to set up

Easy, quick, and increases efficiency

Jul 02, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The point of entry is so simple! I work with volunteers and normally you only have a few minutes with someone, especially at events, to teach someone how to use Square. People learn in about 5 minutes how to ring a customer up, which is a life saver! It is simple and not intimidating for first time users. The other great feature is the data you can collect with Square, in real time. It has helped us eliminate inefficiencies but also check out our sales in real time so we know how much we've made, hour by hour.

Square also can collect customer information so we can reach out and create long term relationships with customers.

Cons: Not much besides having to make sure you're always connected to the internet. If you're network goes down the system does too.

Overall: Quick and easy training for volunteers! Great collection of data as well.

easy to set up small business

Sep 18, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: They make it REALLY easy and simple to set up employees and contractors on the same account, while keeping my information confidential.

Cons: Giving a higher percentage of income to Square when I have to manually input the numbers -- this is a rare occurrence, but still feels unfair if it is a hardware malfunction or a unique payment issue.

Overall: It is easy and reliable.

Decent POS via square

Nov 06, 2016
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

3 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
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Pros: That it is a fairly decent POS system, but lacks some functions that I need...The customer support had some dificulties helping me understand some functions as well.

Cons: The customer support had some difficulties helping me understand some functions as well.

Overall: I have been using Square POS for some time, and though it is easy to use, I have had some difficulties, as well as getting help from CS.

Absolutely great. Our experience has been PERFECT

Mar 05, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Squares software is so easy to use and very user friendly. It is low cost and nothing to get started. Their swipe readers are free and who can beat that? No contracts or annual fees, either!

Cons: The software for new technology is a bit high priced. They also need to make signage bigger for larger retail spaces

Overall: It has made credit card processing painless

Good tool for your business (in the beginning).

Jan 27, 2019
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality
Likelihood to Recommend: 8.0/10 Not
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Pros: 1. Free POS system.

2. You can add a lot of details about your products.

3. User-friendly UI.

4. Good customer service.

Cons: 1. No plugin for some websites, like WordPress.

2. Can't specify different shipping prices for different zip codes. Annoying.

So, it's ok for simple startups, but as it gets more complex, it'll need a different POS.

Phenomenal Software, Support, and Results

Aug 08, 2017
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Square POS is the easiest point of sale software I've ever used. It transformed our front desk experience for both our staff and guests.

Cons: The only downside has been that Square does not currently track commissions for staff at our salon. If it had this feature, it would be our all-in-one solution.

Overall: We were able to streamline our point of sale and customer experience.

Easy to use, quick deposits

Jun 20, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Square is very intuitive to use for both invoicing and on the spot transactions. They deposit funds much more quickly than their competitors. Refunds are also very easy when needed.

Cons: I miss the days when Square's fees were lower than their competitors' fees, but the pricing is pretty standard across the board now.

Overall: Ease of use, fast processing