--- title: "Chanty Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Is Chanty the right Team Communication solution for you? Explore 36 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/179730/Chanty/reviews/" page_type: "reviews" language: "en" publication_date: "2026-10-19" --- Chanty 4.7 (36) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated October 19th, 2026 # Reviews of Chanty Ease of use 4.8 Customer Service 4.8 ## Pros and Cons in Reviews DK Dimitrii K CBDOInformation Technology and Services, 11 - 50 employeesUsed the software for: 6-12 months. “One feature we particularly appreciate is the unlimited message history, even on the free plan, so we never have to worry about losing track of important conversations as we did with our previous messenger.“ August 22, 2024 ## Showing most helpful reviews Showing 1-25 of 36 available reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Arzu Ö. Digital Marketing Manager Used the software for: Less than 1 year ### "Simple Team Chat Product" December 8, 2022 4.0 If what you're looking for is an easy-to-use communication tool that your team can adapt to quickly, Chanty is a pretty good choice. It really helps you save time. We also love the content that Chanty offers for its users. It's pretty easy to communicate with the Chanty team. Pros It's really easy to set up Chanty and the interface is really simple and easy to use. Especially the feature of the message search is incredible. Also, it is much cheaper than other team communication tools. It was very significant for us that our team could adapt quickly to this communication tool. We used Slack before Chanty and we didn't want our communication processes to be interrupted when we switched to a new tool. The easy-to-use interface is the biggest pros for us. Cons Not much cons. Actually, since it is a team communication tool, it is not sufficient for project management. Review Source DK Dimitrii K. CBDO Used the software for: Less than 1 year ### "A simple and efficient tool for team communication" September 9, 2024 5.0 Overall, Chanty has been a great addition to our team’s toolkit. It’s made our internal comms and collaboration much more efficient, and the benefits far outweigh the few minor drawbacks. I like my experience so far and look forward to seeing how the platform continues to grow. Pros Chanty was easy for our team to adopt thanks to its user-friendly interface and available integrations, allowing our workflows to remain the same. It offers high-quality group or 1-on-1 video calls and voice messages, making communication much more efficient. The task manager within the app allows us to turn messages into tasks and assign them to multiple employees, which is really helpful. One feature we particularly appreciate is the unlimited message history, even on the free plan, so we never have to worry about losing track of important conversations as we did with our previous messenger. Being able to customize channels to suit our specific needs has also helped us stay focused and productive. Also, the pricing is quite affordable. Cons Chanty offers integrations with various popular tools, the number is still growing, and I'd like to see more options in the future. Also, it lacks a built-in calendar, which would be quite helpful Review Source VR Verified Reviewer CEO Used the software for: Less than 1 year ### "Use something else, anything else" February 20, 2020 2.0 These folks seem very shady. They have a horrible 14-day return policy, which they enforce even on an annual subscription, meaning I can't get a partial refund even though we won't be using their software at all for the remaining 6 months of the subscription. Hundreds of dollars wasted. There's no way to cancel my account, the support phone number that appears on my invoice is disconnected, and I'm really concerned they're just going to automatically charge my card again in 6 more months. This company Pros It's cheaper than Slack. That's about it. Cons Lack of features, integrations, terrible company behind it. Review Source Pia C. Owner Used the software for: 1-3 years ### "Love Chanty" August 23, 2022 5.0 Pros We use chanty for work purposes and it suits most of our needs perfectly. It is simple to use and was easy to set up. Cons I would like videos to be shared more easily :) Review Source R Reviewer General Manager Used the software for: Less than 1 year ### "Simply but lacks of integrations" January 30, 2020 4.0 Pros Simplicity is one of the most important features this software has Ease of use as well, my team adapted rapidly Voice messages are the most important tool we have to communicate between us, no third party as sleack. Cons Integrations (It lacks integration with third parties: Calendar, Pcloud, and more) Review Source Mile Ž. Content Marketing Manager Used the software for: Less than 1 year ### "My favorite team chat app!" January 25, 2019 5.0 I completely stopped using all other messaging tools since picking up Chanty. I use it on my phone, PC and Mac without any issues. Excellent tool that is only bound to become better in the time to come. Pros So easy to set up and use, love the simplicity and the ability to search for unlimited number of messages. The free version is great for any small team looking to replace Slack! Cons No support for gif comments, but I hear they're working on it! Review Source R Reviewer Web Developer Used the software for: Less than 1 year ### "Chanty is our general chat tool to help us better communicate and organize team work" January 18, 2019 5.0 We are happy to standardize on a solution that allows us to track tasks as a team in one location for the latest information on each of our projects. Pros I love the following in Chanty: ability to pin messages in any conversation; adding most actively used conversations to Favorites; no limits in message history; easy file sharing across all apps; neat and clean mobile apps. Cons During the use of the application I did not find cons Review Source Pavlo P. Co-founder & COO Used the software for: Less than 1 year ### "Must-have chat tool to make a team cooperate fluently in a virtual workplace" January 23, 2019 5.0 The best tool we’ve tried to communicate between remote teammates. Pros Simple, clean and easy app for team communication Intuitive tasks feature with ability to discuss any task in a dedicated conversation Teambook concept with team members, conversations, tasks and shared content Notifications, silent and Do not disturb mode Ability to manage members and conversations, share links and files with previews, watch media content in-app. Cons Unfortunately, it is not an open source service Review Source Daniil K. Marketing Manager Used the software for: Less than 1 year ### "Great solution for small teams" December 20, 2018 5.0 Chanty is a great tool for communication at work. For the last month, all the updates are a huge breakthrough. Hope the guys will continue to work on improving their product. Looking forward to audio calls! Pros 1) Handy Teambook hub 2) Creating, managing and discussing tasks 3) Unlimited history Cons 1) Missing audio calls 2) Needs more integrations Review Source Evgeniy G. JavaScript Developer Used the software for: Less than 1 year ### "Lightweight chat platform for business communication with unlimited message history " January 18, 2019 5.0 Simple Slack alternative with unlimited message history and zero learning curve Pros Searching through unlimited message history Ability to handle tasks as a team at one central location for the latest information on each of our projects Easy navigation through the app Sending multiple files without compression Engaging my team with GIFs, reactions, emojis. Cons Can’t install it on my own servers . Review Source R Reviewer QE Engineer Used the software for: Less than 1 year ### "Best tool for instant messaging" March 12, 2019 5.0 As I mentioned above, Chanty is great for team communication. It's a simple, convenient and functional tool that help my team to stay productive every day. Pros Chanty has a very clear interface and isn't overload with confusing functionality. Currently, we use task discussions to communicate on separate topics, but we're looking forward to seeing Chanty threads. I'm sure it will be amazing! Cons Only a lack of audio calls prevent Chanty from becoming a leading communication software. Review Source R Reviewer Software & BI Developer Used the software for: Less than 1 year ### "Good for my whole team" March 31, 2019 5.0 The Chanty team has been super responsive in regards to feedback for new features, and community engagement letting people know what is going on in the development process. I was looking for a business solution for team chat and Chanty has been great to use. It is very easy for even the non-tech members of our team to pick up and use, and with each new release it keeps getting better. Pros \-Easy for my Non-Tech People to Use -Tons of great features for my Tech-Team -Intuitive Interface -Great Customer Support -Always integrating new features Cons \-Lack of Status Messages: "AFK" "On Lunch" "In a Meeting" "QA Testing Project 1" Review Source Irina S. Product Manager Used the software for: 1-3 years ### "Best option for team communication" October 15, 2024 5.0 We needed an advanced tool that wouldn't cost an arm and a leg and offers good chat and call functionality, so Chanty was a perfect choice for us. We save approximately 30-40% of our software budget with it, and since our team is growing, this savings will grow too. Pros Chanty offers excellent features for team communication and collaboration. It has made sharing documents, making calls, and managing tasks much easier for us. Implementing and integrating Chanty required minimal effort, and it has now become an essential part of our tech ecosystem. Cons Not that much. I would prefer to have more advanced customization, but customer support told me they're working on that. Review Source Verified Reviewer Computer and Systems Engineer - Ph.D. Used the software for: 1-3 years ### "Chanty : Outil de communication" February 19, 2023 4.0 Pros Chanty est une solution que j'apprécie parce qu'elle m'aide à communiquer de manière transparente avec mon équipe. Interface utilisateur très fluide et facile à utiliser. Mes fonctions préférées sont la possibilité de créer des appels vidéo de groupe pour tenir des réunions à distance et la fonction de partage d'écran pour discuter de nombreux projets et idées que nous pourrions avoir pendant un appel. Cons Les paramètres de notification n'ont jamais fonctionné depuis que j'ai installé le produit. Les modules complémentaires ne sont pas aussi robustes que discord ou slack. Review Source R Reviewer ceo Used the software for: 1-3 years ### "WORKS WELL, FLAWLESS UPTIME AND EASY TO LEARN -CHANTY" November 8, 2019 5.0 This allows up to time shift and keep work flow going, threads get updated around the clock and we can check status on where everyone is without waiting for the clock. It is very useful and powerful tool on both projects and general workflow. Pros Quick, fast and clear to learn, solid value and not messed up with too many options, lets us communicate across time zones effectively as we have staff in multiple locations including Philippines. Free form search is great and lets us find a previous thread topic easily. Administration is also a snap. I really like things that do exactly what they are supposed to. We had Hip-chat and they were bought by Slack and closed which we did NOT like, Slack is just far too much on options and integrations and a lot more expensive. We are not trying to run a software empire, just a business and this was a far better option for us. Cons Not much to not like. The darn thing works well. Review Source R Reviewer CEO Used the software for: Less than 1 year ### "Muy decepcionante, un producto muy poco pulido." May 9, 2022 1.0 Hace unos 6 meses que lo compre(suscribí), al principio vimos algunos fallos que dijeron solucionarían pero cada vez hay mas fallos y terminan siendo muy molestos. Yo uso la versión de escritorio Windows y les voy a contar solo algunos de los fallos porque son tantos que aburre el tema. - Cuando llamas a un compañero, no da tono que estas llamando, el otro contesta de repente y eso te confunde porque no sabes si funciona o no la llamada, sobre todo por lo siguiente. - 1 de cada 5 llamadas más o menos, hablas pero nadie contesta, el otro la coge pero no se escucha nada, cuelgas y lo intentas otra vez y funciona. - Ahora con algunos compañeros funciona compartir escritorio y con otros no, la solución que me dan, es que me vaya a la versión de navegador que funciona mejor, madre mía. - Cuando alguien te manda mensaje y lo lees para quitar el aviso de mensaje tienes que pulsar en otro usuario, vuelves al del mensaje y vuelves a picar en otro, y hay a veces que ni eso funciona y tienes que salir del Chanty por completo para que refresque. - Cuando estas hablando mas de 5 o 10 min. se corta solo y te quedas hablando solo porque no dice ni mú, vale puede pasarte puntualmente, pero no todos los santos días. Y podría seguir pero no quiero aburrir demasiado, es un producto muy poco pulido al menos la versión instalable de windows, pero lo triste es que después de 6 meses no han solucionado nada, sino va a peor diría yo. Lo compre por precio, pero ahora mismo no recomiendo. Pros El precio es lo único bueno de este software pero sino funciona, deja ser una ventaja. Cons Demasiados fallos para un software con buena pinta de primeras. Review Source VR Verified Reviewer Technical writer Used the software for: Less than 1 year ### "Thank you for this tool. It's awesome" March 31, 2019 5.0 If you still have doubt about joining Chanty, just try it a few days. It's completely free to start and their support team are always ready to help with any question. Pros With Chanty, it was very simple to sign up and set up my teamspace. This was the main reason why I chose it. I had used other chat software before and they all had huge cons like high price, poor interface, crashes. Chanty is by far the easiest and most beautiful tool that I've every used. Cons Nothing. Chanty has all features I need for productive communication with collegues. Review Source Aysel S. Data Protection Officer Used the software for: Less than 1 year ### "Easy in use team chat " April 15, 2019 5.0 Probably, the most intuitive and easy to use chat for teams, valuing collaboration and effective communication. I am huge fan of tasks features - it really helps to organize workflow and save time. Their awesome blog is a real storehouse of tons of useful and unique information. Besides Chanty Team is the most involved and passioned about their product team, I have ever seen. They always provide actual information about the development process on Facebook group and instantly answer all users questions, objections and wishes. Pros \- Unlimited messages - Easy in use - Great Customer Support. It is even possible to reach them via Facebook Group and get quick response! - Convenient tasks management - Intuitive Interface and great design Cons It will be awesome to add such feature as audio messages, but I have heard they are hardly working on it. Review Source R Reviewer Wood Crafter Used the software for: Less than 1 year ### "Task management + team communication = Chanty" July 23, 2021 5.0 Pros My all-time favorite Chanty feature is the Teambook. I like it because it is a quick and easy way for me to see everything that happens in Chanty...in one place. My tasks, matters related to the team, messages, shared files, links, I can find everything in my Teambook, even if I am using Chanty on my smartphone. Another big plus of using Chanty is that not only you will be able to communicate using the chat but you can do so with voice messages or even calls (both audio and video options are available) made inside Chanty. This means that Chanty can become your main hub for managing tasks, exchanging files and communicate with team members and other people. Cons Some project management tools over many more ways to look at projects than a simple Kanban board... unfortunately, this doesn't happen in Chanty. You need to keep this in mind because if you are looking for ways to look at projects from different views (e.g. list, Kanban, timeline or Gantt chart) you are going to be disappointed. Review Source Verified Reviewer Head of Digital Marketing Used the software for: Less than 1 year ### "Great team chat to perform the tasks I need done, simply and cleanly" January 22, 2019 5.0 A communication tool that helps us keep track of projects and tasks, but most importantly is simple and intuitive to use. Pros Unlimited message history Collaboration and communication features Robust web, desktop and mobile apps Intuitive interface with fast onboarding of new members Powerful and relevant search in conversations and history timeline Cons Lack of custom emojis and advanced customization Review Source Angelina L. Experience Designer Used the software for: Less than 1 year ### "An effective tool to communicate at work" December 26, 2018 5.0 I highly recommend Chanty if you are looking for an effective chat tool for your small business. Pros I love that they've added tasks and the ability to manage a team space. Btw, the Facebook community is so much fun. Great support! Cons None. Up to this point, I haven't found any problems. Review Source VR Verified Reviewer Writer Used the software for: Less than 1 year ### "Made us switch from Fleep" April 29, 2019 5.0 Miles better than Fleep and simply worth the monthly fee. Tons of great features that just make sense for a workplace app, and the best of all is that the app keeps improving month after month in our use - the team is working hard on bringing new features. Definitely worth keeping an eye out for Chanty in the future. Pros We've used Fleep for the most part of the last year but switched when we became tired of paying to have access to our own workspace. Chanty does the job beautifully and even costs less. It feels like an actual team communication app and not a public channel for chatting with anyone who comes by. Cons The uptime isn't always 100% guaranteed, but we've had fewer problems with it as time went by. Review Source R Reviewer BDM Used the software for: Less than 1 year ### "Didn't know I needed it so badly!" March 30, 2019 5.0 Can't believe we wasted time using Messenger for work. Chanty brings team communication to a whole new level - not going back to any other tool with my team. Pros A friend talked me into using Chanty for our company - we were most communicating through Messenger before. Such a huge difference in the way we communicate, it brought our team productivity to a whole new level. The interface and layout are great - they're simply made to support work. Cons GIFs! One of the best parts about Messenger that's still missing in Chanty. Developers, hurry up with GIFs please! Review Source 🇺🇦 Ilya A. Head of Growth Used the software for: Less than 1 year ### "Chanty makes communication simple" January 14, 2019 5.0 We use Chanty for the past 5 months. For all the time we've never had any problems with the app performance. When questions arise, Chanty support reacts instantly. Pros I can quickly reach everyone in my team. Then, with Chanty, I can create a task from any message and discuss it. In a way, it’s kind of a thread functionality. I'm easily able to share files. I also love the support for gifs and embedded videos. Cons Adding audio and video calls would be great! Review Source VR Verified Reviewer VP Technology Used the software for: Less than 1 year ### "Remote team must have" April 24, 2019 5.0 Whether you're remote or in-office, a great tool worthy of your attention. Once you get used to it (takes an hour, I swear), it's the most practical way of communicating with your business team online. Pros I run a remote team of 13 workers, and we're all scattered around the world. Having great communication is extremely important to get our jobs done and that's why we chose Chanty. Since I can snooze notifications and play with the settings, I don't have to worry about someone from a different timezone disturbing me at any time. Also, their support has been very patient with us. Overall, we're very happy with our Chanty experience. Cons I know it's probably really small, but I'm missing the ""X is typing"" notification when I'm communcating in Chanty so that I know when someone is typing a message at the same time as I am :) Hopefully this will get fixed in upcoming updates. Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.