# C3 Reservations Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about C3 Reservations Software - reviews, pricing plans, popular comparisons to other Dock Scheduling products and more.

Source: https://www.capterra.com/p/179747/C3-Reservations/pricing

---

# 

 C3 Reservations Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

C3 Reservations

## What is C3 Reservations?

C3 Reservations is a web-based dock appointment scheduling solution that allows distribution center operators to optimize your traffic. ROI / What to expect • 90% reduction in phone calls / emails / faxes • 50% reduction in time spent scheduling • Overtime labor savings • Chargeback processing and compliance reporting C3 Reservations' powerful features will improve your dock productivity, expand visibility of your scheduled appointments and improve relations with your vendors and carriers.

## What is C3 Reservations used for?

[Dock Scheduling](https://www.capterra.com/dock-scheduling-software/)

Overall rating

Based on 17 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Contact vendor  
for pricing

Free trial  
not available

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## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### C3 Reservations

4.7 (17)

VS.

[5.0 (21)](https://www.capterra.com/p/179266/DataDocks/#reviews)

Starting Price

Contact vendor

Starting Price

$249

Flat Rate, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.8 (17)

Ease Of Use

4.9 (48)

Value For Money

4.5 (11)

Value For Money

4.8 (41)

Customer Service

4.7 (15)

Customer Service

5.0 (46)

## C3 Reservations alternatives

[4.8 (15)](https://www.capterra.com/p/204639/GoRamp/reviews/)

Starting price

$175.00

Per User, Per Month

[4.5 (2)](https://www.capterra.com/p/10013999/Streamliner/#reviews)

Starting price

Contact vendor for pricing

[Conduit](https://www.capterra.com/p/10015689/Conduit/)

[4.8 (48)](https://www.capterra.com/p/10015689/Conduit/reviews/)

Starting price

$7000.00

Per User, Per Month

[Learn More](https://www.capterra.com/p/10015689/Conduit/)

[Opendock](https://www.capterra.com/p/246239/Opendock/)

[4.6 (104)](https://www.capterra.com/p/246239/Opendock/reviews/)

Starting price

Contact vendor for pricing

[Learn More](https://www.capterra.com/p/246239/Opendock/)

[View all alternatives](https://www.capterra.com/p/179747/C3-Reservations/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Multi-Location

5.0 (6)

33.33% of 6 reviewers that rated this feature as important or highly important

Manage and support multiple locations

Availability Indicator

5.0 (4)

25.00% of 4 reviewers that rated this feature as important or highly important

Indication whether a resource is available or protected from allocation

Appointment Scheduling

5.0 (3)

66.67% of 3 reviewers that rated this feature as important or highly important

Schedule appointments via a calendar

Booking Management

5.0 (3)

66.67% of 3 reviewers that rated this feature as important or highly important

Create, update, and manage bookings, itineraries, and reservations

Online Booking

5.0 (3)

66.67% of 3 reviewers that rated this feature as important or highly important

Book meetings and appointments through a website or digital platform

Performance Metrics

4.0 (3)

0.00% of 3 reviewers that rated this feature as important or highly important

A set of indicators that tracks the performance of networks, applications, systems, teams, etc.

C3 Reservations 40 features

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Track and document all activities across devices, networks, and other systems

Application programming interface that allows for integration with other systems/databases

Schedule appointments via a calendar

Automatically create schedules based on business needs or employee availability and qualifications

Indication whether a resource is available or protected from allocation

Monitor and analyze the availability of resources to help plan and streamline the service delivery to clients

Create, update, and manage bookings, itineraries, and reservations

Track and manage schedules and meetings via an integrated calendar

Private online space that lets businesses securely share documents and provide information access to clients

Manage and track all internal and external communication conducted via calls, email, text, or chat

Manage all inbound & outbound activities relating to each dock

Store, manage, and track all electronic documents in a centralized location

Receive and/or send email notifications for urgent updates, requests, or other information

Manage, store and organize emails within the system or via third-party apps

Integrate with existing ERP systems

Plan an event's time and location

System to support the positioning, navigation, and timing (PNT) measurements of an object or individual

Track the quantity and quality of deliveries upon arrival

Notifications via mobile devices

Manage and support multiple locations

Book meetings and appointments through a website or digital platform

Manage and track customer orders for goods, investments, or any other purchases

A set of indicators that tracks the performance of networks, applications, systems, teams, etc.

Receive data and information in real time

Notifications that are delivered to users as soon as an event occurs

Receive system updates as soon as any changes are made

Schedule repeating appointments based on a duration of time

Timed notification for any upcoming task, deadline, appointment, or activity

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

Manage the entire lifecycle of a reservation, from the initial booking to the actual service or event

Assign available resources (human and/or non-human) to various projects and tasks

Process of planning, scheduling and executing the optimal and effective use of human capital across projects

Online portal through which end users can access the system, manage tasks, or obtain information

Manage and track orders being shipped to customers

Send messages via SMS

Track the status over time for a request, process, asset, or transaction

Set up connections to third-party platforms to improve business processes

Seamlessly integrates with 3rd party websites

Create, design and manage workflows for repetitive tasks

Get Advice

We can help you find the software with the features you need.

Features

4.5 (17)

4.5

Based on 17 reviews

## Pricing

Value for money

4.5 (11)

### Starting price

Contact vendor  
for pricing

Free trial  
not available

Value for money

4.5 (11)

4.5

Based on 11 reviews

## Integrations

[

Jira](https://www.capterra.com/p/19319/JIRA/)[

Miro](https://www.capterra.com/p/128955/Miro/)[

36 Dollar 360](https://www.capterra.com/p/121673/36-Dollar-360/)[

360e](https://www.capterra.com/p/144194/360e/)[

Erpisto](https://www.capterra.com/p/143885/Erpisto-CRM/)[

AB Magique](https://www.capterra.com/p/105289/AB-Magique/)[

1ACCESS](https://www.capterra.com/p/125423/1ACCESS/)[

1st Pencil](https://www.capterra.com/p/133195/1st-Pencil/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.7 (15)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.7 (15)

4.7

Based on 15 reviews

## User reviews

Overall rating

4.7

Based on 17 reviews

Filter by rating

5(12)

4(5)

3(0)

2(0)

1(0)

Mentioned topic

Sorted by most recent

EM

Edmund M.

Order Management Analyst

Construction

### "C3 Reservations Review"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

January 18, 2024

Overall our experience with C3 has been great. From our account manager at C3 to the implementation team, everyone was amazing to work with. We receive responses on issues in a timely manner and have not had any performance issues. All-in-all, it has been a great partnership, so far.

Pros

The configurability down to the site level. Having the opportunity to configure constraints differently across all sites was very helpful. Before we had no way to implement the constraints. We just had to put the information in a site banner and hope that appointments that broke those constraints weren't scheduled.

Cons

It's not a big con, but we wish we could see a full weeklong schedule rather than one day at a time.

Switched from

[Opendock](https://www.capterra.com/p/246239/Opendock/)

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

January 24, 2024

Thank you Edmund, we're very grateful that our solution suits you and that you've had a positive experience throughout your journey with C3. Thank you for your suggestion regarding the weekly schedule view, we'll pass it on to our product development department.

AM

Andrew M.

National Transport Manager

Building Materials

### "A very easy to use, intuitive System that is customisable to your business requirements"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

December 9, 2023

Nothing but positive! Great sales team, great implementation team and process and once we started using the system there is a super efficient Support team as well

Pros

Visual nature of the system allows for a great overview of the work being performed over any time period. An easy to use and intuitive interface that users can easily work with is another great feature

Cons

Reporting functions are not the best. All of the data is there and can be extracted, however it feels a little clunky and needs some work to bring it to the level of the rest of the system

Alternatives considered

[GoRamp](https://www.capterra.com/p/204639/GoRamp/)

Reasons for choosing C3 Reservations

Ease of use and simplicity of screen design. C3 is not trying to be too much but performs the key functions extremely

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

January 9, 2024

Hi Andrew, We appreciate your kind words, and is rewarding to hear that you are satisfied with our product and the C3 Team. We're always looking for ways to improve our product, and we'll take your feedback on the reports into consideration.

CB

Chris B.

Leadership

Retail

### "Reservations and Yard Manager Customer"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

May 16, 2023

Customer service is fantastic. When submitting questions or tickets we normally receive feedback the same day, worst case scenario it is next business day.

Pros

Very customizable and allowed us to include all of our business requirements in the design and implementation process.

Cons

Reporting could be better. C3 helps us get raw reports through their system but it is not as user friendly as other reporting tools.

Reasons for choosing C3 Reservations

Our research continued to bring us back to C3 because they checked all the boxes that we needed and competitors could not. Biggest difference is the ability for C3 to create customized business workflows that compliment our manual workflows.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

May 18, 2023

Hi Chris, thanks for the amazing review! We put in the work to keep you and all of our clients happy. We aim to provide the best service!

EK

Erik K.

Manager

Retail

### "Excellent user interface and great service"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

May 11, 2023

We have always had excellent service from the C3 team (support, training, integration & customizing). I highly recommend this product.

Pros

Booking an appointment is really quick and easy. The Drag&drop function also provides this facility. The user interface is beautiful and friendly. The management of the different options and rules is excellent.

Cons

I Did not idenfify any 'Cons' for the use we make of it.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

May 18, 2023

Thank you, Erik, we value the positive feedback and are happy to know you find our tool easy to use. We're grateful to have you as our client.

AN

Alissa N.

TMS Manager

Transportation/Trucking/Railroad

### "Professional and Knowledgeable Implementation Team"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

May 9, 2023

I have had only positive experiences with C3 Reservations. The support team is always helpful and timely when I've opened a ticket for either an issue or just a general inquiry. They have been able to make recommendations for additional features that fill a gap we didn't realize was possible. We have received only positive feedback from our logistics team as well as our warehouse users.

Pros

The tool has provided us visibility to our schedule and helped us adjust staffing as needed.The support team is efficient and always helpful.The tool is fairly intuitive as far as setting up templates and new locations.

Cons

Reporting is less intuitive than the rest of the tool. For me, the hardest part is finding the right field that I am looking for. Communication on changes deployed on updates would be helpful as well.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

May 18, 2023

Hi Alissa, It's wonderful to hear that you had positive experiences with C3! We will continue working together in helping you find solutions and provide recommendations for you to improve your experience with our tool.

TB

Teresa B.

AM customer servcie

Retail

### "review"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

February 28, 2023

Pros

With the user guide was very easy for our vendors and carriers to get onboarded and use the system.

Cons

When changes are made, would be nice to get instructions on how to navigate the changes, but other than that is easy to use.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

May 4, 2023

Hi Teresa, Thank you Teresa! We're glad that our solution is a good tool for your suppliers and carriers and that you find it easy to use.

LV

Laura v.

Project Manager

Retail

### "Userfriendly and configurable product which is easy to implement"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

9/10

April 28, 2022

Before implementation of C3 Reservation e-mail were sent to our inbound department by all suppliers. Now our suppliers and business users have real-time insight in the capacity of our distribution center.

Pros

Very userfriendly tool due to intuitiveness. Highly configurable by its workflow base. Easy to implement with C3 project team.

Cons

Roles and permissions. Multi-company configuration within one site. Integration based on older technique.

Alternatives considered

[DataDocks](https://www.capterra.com/p/179266/DataDocks/)

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

May 9, 2022

Hi Laura, We are pleased to hear that you have been able to integrate your business partners and suppliers into the automation of your planning process for a real-time experience. Thank you for making this project a success in collaboration with the C3 project team. We are constantly improving our systems, and we will keep your recent feedback in mind.

EB

Elye B.

Applications Administrator

Retail

### "User Friendly Software"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

March 7, 2022

Allowing scheduling in advance for appointments with the option of Day\\time\\carriers based rules. As well logging each and every step of movement in our yard. Greatly enhances the efficiency and visibility.

Pros

Easy of use, great up-time.

Cons

The software fits our needs. We have no issues.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

March 9, 2022

Hi Elye, Thank you! We are pleased to hear the solution meets your needs and allows for efficient scheduling and good visibility on your daily operations. It's always a pleasure to work with you, thanks again for being a good C3 partner.

PC

Patrick C.

Supply Chain Administator

Retail

### "C3 Review"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

10/10

September 22, 2020

Pros

The new system is easy to use and is very quick. Suppliers/Carriers are also happy with the product.

Cons

There is no cons - if we need any help we ask the C3 team who are very helpful

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

October 21, 2020

Hi Patrick, We are happy to hear that you and your team, and your external users enjoy the new HTML5 platform and all the benefits from the system's improved performance. Thank you for choosing C3 Reservations.

LD

Laura D.

Analist

Logistics and Supply Chain

### "Review Exito"

5.0

Overall Rating

5.0

5.0

Ease of Use

3.0

3.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

10/10

May 27, 2020

It has been a wonderful experience, a lot of learning and support from the tool and the team.

Pros

What I like the most is the ease of showing me the status of a distribution center simultaneously and online.

Cons

What I do not like is that it takes a long time to log in and the income initially, I feel that more resources must be available.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

June 16, 2020

Hi Laura! It's wonderful to hear about your positive experience using C3! We are glad our tool provides you with good visibility over the distribution centers. As per system performance, we can't wait for you to try our latest HTML 5 version (your upgrade should be scheduled very soon). You will notice significant improvements with login times and resources!

[View all Reviews](https://www.capterra.com/p/179747/C3-Reservations/reviews/)

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