C3 Reservations Ratings

Overall
4.5/5
Ease of Use
4.5/5
Customer Service
4.5/5

About C3 Reservations

Cloud-based software for optimizing and planning all your dock scheduling operations. Learn more about C3 Reservations

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Showing 7 of 7 reviews

Showing Most Helpful

Showing 7 of 7 reviews

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Rating
Company Size
Reviewer's Role
Length of Use
Frequency of Use
Sabrina D.
Inventory Supervisor
Warehousing, 10,001+ employees
Used the software for: 2+ years
Overall Rating
4/5
Ease of Use
5/5
Customer Service
4/5
Features
4/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: Capterra
July 18, 2019

“Major Canadian Grocer using C3 Reservations”

OverallGood, implémentations were great, fast and the trainings with the C3 team were very useful. Some features were not quite understood by the team but we manage to test it and found a way to make it work.
Proseasy to use, customizable +++, displays a lot of information, easy and quick to access the information excellent time of response while implementations compiling a lot of information
Consslow, responding time is pretty slow (couple of seconds to switch tabs + when approving the appts, not as quick as I'd liked it to be)
Reviewer Source 
Source: Capterra
July 18, 2019
Mark M.
Project Manager
Retail, 10,001+ employees
Used the software for: 2+ years
Overall Rating
4/5
Ease of Use
4/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
9/10
Reviewer Source 
Source: Capterra
August 12, 2019

“Great All Round Dock Scheduling & Yard Management Tool”

OverallExcellent technical support from C3 both in and out of capital projects. Some performance issues associated with SaaS products such as platform availability & latency, but good support to resolve these.
ProsWorkflow design allows fully flexible solution to suit our business needs. Well designed UI with ease of navigation. Very intuitive design means training is fast and cost effective.
ConsMore customer configuration options would be nice. C3 support config changes well, but lead time is longer because of this.
Reviewer Source 
Source: Capterra
August 12, 2019
Kim L.
Logistics Supervisor
Logistics and Supply Chain, 201-500 employees
Used the software for: 2+ years
Overall Rating
4/5
Ease of Use
5/5
Features
4/5
Likelihood to Recommend
8/10
Reviewer Source 
Source: Capterra
August 6, 2019

“Great system overall ”

OverallOver all the system great to work in daily. Easy to use very functional
ProsVery user friendly. Able to customize your daily schedule to suit facility needs. Great report function within the system Self schedule, which gives the customers ability to login and schedule own appointments.
ConsSeems like the system slows down in the afternoons, about the same time daily. When confirming an appointment, system does not give a display window to review PO#, Confirmation #, Date and time...as it does when clicking on a prior confirmed appointment slot
Reviewer Source 
Source: Capterra
August 6, 2019
Tiffany G.
Logistics Associate
Warehousing, 51-200 employees
Used the software for: 1-2 years
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
4/5
Value for Money
5/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: Capterra
August 6, 2019

“5 Stars”

OverallIt's an over great software.
ProsI like how easy the software is to use and navigate through.
ConsI do not like that there is not an option to create different color entities for our Shipping appointments vs our Receiving appointments. Also, If there was an option where a screen could pop up in front of you showing all your appointment details that were just scheduled, showing all numbers a bit bigger, that would be fantastic! I often confuse other C3 numbers with one that I had just scheduled due to highlighted block not updating.... plus it would be nice to not have to squint to see the details of the appointment I just created.
Reviewer Source 
Source: Capterra
August 6, 2019
Kelly K.
General Manger
Warehousing, 51-200 employees
Used the software for: 2+ years
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: Capterra
August 5, 2019

“C3 is our solution! ”

OverallAppointment integrations, having carriers schedule their own appointments, planning the warehouse schedule
ProsUser friendly, price competitive, quick support, innovative, ease of upgrades
ConsNothing - C3 has got it all put together!
Reviewer Source 
Source: Capterra
August 5, 2019
Elisabeth M.
Transportation Director
Food Production, 1001-5000 employees
Used the software for: 1-2 years
Overall Rating
5/5
Ease of Use
5/5
Customer Service
4/5
Features
5/5
Value for Money
4/5
Likelihood to Recommend
9/10
Reviewer Source 
Source: Capterra
July 18, 2019

“User-friendly software for warehouse optimization of resources”

ProsUser-Friendly, Customization possible, great support staff, issues solved quickly
ConsMobile app with limited actions. Reports creation not so user-friendly
Reviewer Source 
Source: Capterra
July 18, 2019
Luke R.
Enterprise Logistics Manager
Logistics and Supply Chain, 501-1000 employees
Used the software for: Less than 6 months
Overall Rating
4/5
Ease of Use
4/5
Customer Service
4/5
Features
4/5
Value for Money
4/5
Likelihood to Recommend
7/10
Reviewer Source 
Source: Capterra
August 5, 2019

“Grocer”

OverallThe implementation team was very thorough and truly worked to understand our needs. I think there is a lot of potential as a result of C3 and look forward to what the future holds.
ProsThis system provides visibility across the board and has done wonders for the warehouse processes
ConsThe reporting functionality is incredibly difficult to use and not easy to figure out. There has been very little guidance on how to figure it out.
Reviewer Source 
Source: Capterra
August 5, 2019