# C3 Reservations Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is C3 Reservations the right Dock Scheduling solution for you? Explore 17 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/179747/C3-Reservations/reviews --- C3 Reservations 4.7 (17) [View alternatives](https://www.capterra.com/p/179747/C3-Reservations/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of C3 Reservations Ease of use 4.8 Customer Service 4.7 ## Showing most helpful reviews Showing 1-17 of 17 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use AM Andrew M. National Transport Manager Building Materials Used the software for: Less than 6 months ### "A very easy to use, intuitive System that is customisable to your business requirements" December 9, 2023 5.0 Nothing but positive! Great sales team, great implementation team and process and once we started using the system there is a super efficient Support team as well Pros Visual nature of the system allows for a great overview of the work being performed over any time period. An easy to use and intuitive interface that users can easily work with is another great feature Cons Reporting functions are not the best. All of the data is there and can be extracted, however it feels a little clunky and needs some work to bring it to the level of the rest of the system Alternatives considered [GoRamp](https://www.capterra.com/p/204639/GoRamp/) Reason for choosing C3 Reservations Ease of use and simplicity of screen design. C3 is not trying to be too much but performs the key functions extremely Review Source Response from C3 Solutions January 9, 2024 Hi Andrew, We appreciate your kind words, and is rewarding to hear that you are satisfied with our product and the C3 Team. We're always looking for ways to improve our product, and we'll take your feedback on the reports into consideration. EM Edmund M. Order Management Analyst Construction Used the software for: Less than 6 months ### "C3 Reservations Review" January 18, 2024 5.0 Overall our experience with C3 has been great. From our account manager at C3 to the implementation team, everyone was amazing to work with. We receive responses on issues in a timely manner and have not had any performance issues. All-in-all, it has been a great partnership, so far. Pros The configurability down to the site level. Having the opportunity to configure constraints differently across all sites was very helpful. Before we had no way to implement the constraints. We just had to put the information in a site banner and hope that appointments that broke those constraints weren't scheduled. Cons It's not a big con, but we wish we could see a full weeklong schedule rather than one day at a time. Review Source Response from C3 Solutions January 24, 2024 Thank you Edmund, we're very grateful that our solution suits you and that you've had a positive experience throughout your journey with C3. Thank you for your suggestion regarding the weekly schedule view, we'll pass it on to our product development department. LR Luke R. Enterprise Logistics Manager Logistics and Supply Chain Used the software for: Less than 6 months ### "Grocer" August 5, 2019 4.0 The implementation team was very thorough and truly worked to understand our needs. I think there is a lot of potential as a result of C3 and look forward to what the future holds. Pros This system provides visibility across the board and has done wonders for the warehouse processes Cons The reporting functionality is incredibly difficult to use and not easy to figure out. There has been very little guidance on how to figure it out. Review Source Response from C3 Solutions June 3, 2020 Very happy to hear the advantages our software can offer you Luke, and that our implementation team was good enough to really understand what you needed. Sorry about the limitations and difficulties you encounter with our reporting functionality. We are available for you in order to offer more support in this matter. The C3 Team CB Chris B. Leadership Retail Used the software for: 2+ years ### "Reservations and Yard Manager Customer" May 16, 2023 5.0 Customer service is fantastic. When submitting questions or tickets we normally receive feedback the same day, worst case scenario it is next business day. Pros Very customizable and allowed us to include all of our business requirements in the design and implementation process. Cons Reporting could be better. C3 helps us get raw reports through their system but it is not as user friendly as other reporting tools. Reason for choosing C3 Reservations Our research continued to bring us back to C3 because they checked all the boxes that we needed and competitors could not. Biggest difference is the ability for C3 to create customized business workflows that compliment our manual workflows. Review Source Response from C3 Solutions May 18, 2023 Hi Chris, thanks for the amazing review! We put in the work to keep you and all of our clients happy. We aim to provide the best service! AN Alissa N. TMS Manager Transportation/Trucking/Railroad Used the software for: 2+ years ### "Professional and Knowledgeable Implementation Team" May 9, 2023 5.0 I have had only positive experiences with C3 Reservations. The support team is always helpful and timely when I've opened a ticket for either an issue or just a general inquiry. They have been able to make recommendations for additional features that fill a gap we didn't realize was possible. We have received only positive feedback from our logistics team as well as our warehouse users. Pros The tool has provided us visibility to our schedule and helped us adjust staffing as needed.The support team is efficient and always helpful.The tool is fairly intuitive as far as setting up templates and new locations. Cons Reporting is less intuitive than the rest of the tool. For me, the hardest part is finding the right field that I am looking for. Communication on changes deployed on updates would be helpful as well. Review Source Response from C3 Solutions May 18, 2023 Hi Alissa, It's wonderful to hear that you had positive experiences with C3! We will continue working together in helping you find solutions and provide recommendations for you to improve your experience with our tool. EK Erik K. Manager Retail Used the software for: 2+ years ### "Excellent user interface and great service" May 11, 2023 5.0 We have always had excellent service from the C3 team (support, training, integration & customizing). I highly recommend this product. Pros Booking an appointment is really quick and easy. The Drag&drop function also provides this facility. The user interface is beautiful and friendly. The management of the different options and rules is excellent. Cons I Did not idenfify any 'Cons' for the use we make of it. Review Source Response from C3 Solutions May 18, 2023 Thank you, Erik, we value the positive feedback and are happy to know you find our tool easy to use. We're grateful to have you as our client. SD Sabrina D. Inventory Supervisor Warehousing Used the software for: 2+ years ### "Major Canadian Grocer using C3 Reservations" July 18, 2019 4.0 Good, implémentations were great, fast and the trainings with the C3 team were very useful. Some features were not quite understood by the team but we manage to test it and found a way to make it work. Pros easy to use, customizable +++, displays a lot of information, easy and quick to access the information excellent time of response while implementations compiling a lot of information Cons slow, responding time is pretty slow (couple of seconds to switch tabs + when approving the appts, not as quick as I'd liked it to be) Reason for choosing C3 Reservations not part of the process Review Source Response from C3 Solutions June 3, 2020 Thank you, Sabrina, for leaving the review. We are glad to hear that our tool offers you the ease of use and that the project team were able to understand your requirements and vice-versa. We are constantly trying to find ways to improve our system performance, and we will keep in mind your recent comment. The C3 Team. TB Teresa B. AM customer servcie Retail Used the software for: 2+ years ### "review" February 28, 2023 5.0 Pros With the user guide was very easy for our vendors and carriers to get onboarded and use the system. Cons When changes are made, would be nice to get instructions on how to navigate the changes, but other than that is easy to use. Review Source Response from C3 Solutions May 4, 2023 Hi Teresa, Thank you Teresa! We're glad that our solution is a good tool for your suppliers and carriers and that you find it easy to use. MM Mark M. Project Manager Retail Used the software for: 2+ years ### "Great All Round Dock Scheduling & Yard Management Tool" August 12, 2019 4.0 Excellent technical support from C3 both in and out of capital projects. Some performance issues associated with SaaS products such as platform availability & latency, but good support to resolve these. Pros Workflow design allows fully flexible solution to suit our business needs. Well designed UI with ease of navigation. Very intuitive design means training is fast and cost effective. Cons More customer configuration options would be nice. C3 support config changes well, but lead time is longer because of this. Reason for choosing C3 Reservations Market leader, which was already in use. Good relationship with provider Suitability of product to requirements Review Source Response from C3 Solutions June 3, 2020 Hi Mark, Thank you for the great review! It is was real pleasure working with you and your team! Looking forward to staying in touch! The C3 Family TG Tiffany G. Logistics Associate Warehousing Used the software for: 1-2 years ### "5 Stars" August 6, 2019 5.0 It's an over great software. Pros I like how easy the software is to use and navigate through. Cons I do not like that there is not an option to create different color entities for our Shipping appointments vs our Receiving appointments. Also, If there was an option where a screen could pop up in front of you showing all your appointment details that were just scheduled, showing all numbers a bit bigger, that would be fantastic! I often confuse other C3 numbers with one that I had just scheduled due to highlighted block not updating.... plus it would be nice to not have to squint to see the details of the appointment I just created. Review Source Response from C3 Solutions June 16, 2020 Hi Tiffany, great to hear that the tool is easy to use and serves the purpose! Thank you. As we roll out the new HTML5 version, you will be able to experience a sleeker and more modern web application. EB Elye B. Applications Administrator Retail Used the software for: 2+ years ### "User Friendly Software" March 7, 2022 5.0 Allowing scheduling in advance for appointments with the option of Day\\time\\carriers based rules. As well logging each and every step of movement in our yard. Greatly enhances the efficiency and visibility. Pros Easy of use, great up-time. Cons The software fits our needs. We have no issues. Review Source Response from C3 Solutions March 9, 2022 Hi Elye, Thank you! We are pleased to hear the solution meets your needs and allows for efficient scheduling and good visibility on your daily operations. It's always a pleasure to work with you, thanks again for being a good C3 partner. KL Kim L. Logistics Supervisor Logistics and Supply Chain Used the software for: 2+ years ### "Great system overall " August 6, 2019 4.0 Over all the system great to work in daily. Easy to use very functional Pros Very user friendly. Able to customize your daily schedule to suit facility needs. Great report function within the system Self schedule, which gives the customers ability to login and schedule own appointments. Cons Seems like the system slows down in the afternoons, about the same time daily. When confirming an appointment, system does not give a display window to review PO#, Confirmation #, Date and time...as it does when clicking on a prior confirmed appointment slot Review Source Response from C3 Solutions June 3, 2020 Thank you Kim for taking the time to write such a positive review. The C3 Team PC Patrick C. Supply Chain Administator Retail Used the software for: 2+ years ### "C3 Review" September 22, 2020 5.0 Pros The new system is easy to use and is very quick. Suppliers/Carriers are also happy with the product. Cons There is no cons - if we need any help we ask the C3 team who are very helpful Review Source Response from C3 Solutions October 21, 2020 Hi Patrick, We are happy to hear that you and your team, and your external users enjoy the new HTML5 platform and all the benefits from the system's improved performance. Thank you for choosing C3 Reservations. LV Laura V. Project Manager Retail Used the software for: Less than 6 months ### "Userfriendly and configurable product which is easy to implement" April 28, 2022 4.0 Before implementation of C3 Reservation e-mail were sent to our inbound department by all suppliers. Now our suppliers and business users have real-time insight in the capacity of our distribution center. Pros Very userfriendly tool due to intuitiveness. Highly configurable by its workflow base. Easy to implement with C3 project team. Cons Roles and permissions. Multi-company configuration within one site. Integration based on older technique. Alternatives considered [DataDocks](https://www.capterra.com/p/179266/DataDocks/) Review Source Response from C3 Solutions May 9, 2022 Hi Laura, We are pleased to hear that you have been able to integrate your business partners and suppliers into the automation of your planning process for a real-time experience. Thank you for making this project a success in collaboration with the C3 project team. We are constantly improving our systems, and we will keep your recent feedback in mind. KK Kelly K. General Manger Warehousing Used the software for: 2+ years ### "C3 is our solution! " August 5, 2019 5.0 Appointment integrations, having carriers schedule their own appointments, planning the warehouse schedule Pros User friendly, price competitive, quick support, innovative, ease of upgrades Cons Nothing - C3 has got it all put together! Review Source Response from C3 Solutions June 3, 2020 Kelly, thank you for the amazing review!. More than happy to know that our tool is the right solution for your company. LD Laura D. Analist Logistics and Supply Chain Used the software for: 6-12 months ### "Review Exito" May 27, 2020 5.0 It has been a wonderful experience, a lot of learning and support from the tool and the team. Pros What I like the most is the ease of showing me the status of a distribution center simultaneously and online. Cons What I do not like is that it takes a long time to log in and the income initially, I feel that more resources must be available. Review Source Response from C3 Solutions June 16, 2020 Hi Laura! It's wonderful to hear about your positive experience using C3! We are glad our tool provides you with good visibility over the distribution centers. As per system performance, we can't wait for you to try our latest HTML 5 version (your upgrade should be scheduled very soon). You will notice significant improvements with login times and resources! EM Elisabeth M. Transportation Director Food Production Used the software for: 1-2 years ### "User-friendly software for warehouse optimization of resources" July 18, 2019 5.0 Pros User-Friendly, Customization possible, great support staff, issues solved quickly Cons Mobile app with limited actions. Reports creation not so user-friendly Review Source Response from C3 Solutions June 3, 2020 Thank you Elisabeth and we appreciate your positive feedback on the application. We are aware of the limitation the mobile app currently has, however, note that our system is transitioning to an HTML5 version which will offer better options when using it with a mobile device. The C3 Family Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.