Look & Hook

Look & Hook


5 / 5
5 reviews

Who Uses This Software?

Small business owners, Advertising agencies, Freelancers, Marketers


Average Ratings

5 Reviews

  • 5 / 5
    Overall

  • 5 / 5
    Ease of Use

  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    $25.00/month
  • Pricing Details
    Free 14 day trial. No credit card required
  • Free Trial
    Yes
  • Deployment
    Cloud, SaaS, Web
  • Training
    Documentation
    Live Online
    In Person
  • Support
    Business Hours

Vendor Details

  • Look & Hook
  • look-hook.com
  • Founded 2018
  • United States

About Look & Hook

Look & Hook quickly integrates call tracking into your website by attaching a unique phone number to each ad source, like Google AdWords, organic search, Yelp, Facebook, or many others. We then get substantial, session-level and even keyword-level data about your website visitors who call and update your analytics platform with that data. Our reporting dashboard lets you intuitively visualize your phone calls and see which marketing campaigns are giving you the best value.


Look & Hook Features

  • Call Recording
  • Call Routing
  • Caller Identification
  • Campaign Management
  • Conversion Tracking
  • CRM
  • IVR / Voice Recognition
  • Keyword Tracking

Look & Hook Reviews Recently Reviewed!


Capterra loader

My choice.

Oct 29, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: onvenient service, prompt technical support, good cost.

Cons: I had to seek advice from tech support to clarify issue with integration

Overall: For us, the main factor in choosing a new system is that it needs to be functional as soon as I register. After comparing options, the choice fell on the Look & Hook system. Why? Because as soon as I log into the system, I immediately have access to the CMR, telephony, and callback functions. By the way, the costs of the system (communication tariffs) are also encouraging. In general, among competitors, these are probably the best pricing terms available according to my research. In general, I can recommend the Look & Hook system to anyone tired of spending valuable time on systems that don't do what they are supposed to do.

Capterra loader

Great!

Nov 01, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: Super Easy to use and track phone calls!

Cons: data from googleAds comes only once a day

Overall: I used Look & Hook's customer service recently as well. When I began the integration process with my site, a couple of challenges arose, i.e., not all the calls reached the CMR. After calling customer support, they immediately recommended some modifications to the site so that everything would be correctly transmitted. The issue was resolved right then and there by telephone. The customer support agent conducted the relevant tests, everything was double-checked, and they made notes on my account to track that everything was corrected appropriately. I didn't even have to recheck anything myself-I just sent screenshots of the problem, and they took it from there.

Capterra loader

Really nice service!

Oct 30, 2018
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: All has gone good after we understand how to set up and how to use all settings

Cons: No complaints at this time. I think this is the best quality for such money. Maybe they should work a little bit with their interface

Overall: Again, everything is working correctly on my end. Compared with the other services available, my choice falls on Look & Hook. It has the most transparent analytics of all online platforms and comes with adequate communication tariffs.

Look-Hook experience

Oct 22, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: very easy and conveniently to use and track phone calls

Cons: data from googleAds come once a day. Almost good.

Overall: We work with a lot of customers whos calls are the main source of sales. We always suggest to our clients qualitatively track calls and recommend the best analytical services. Look-hook is one of the best analytical services so far, which has obvious advantages: reports, excellent support and high quality service.

Capterra loader

LookHook Feedback

Oct 20, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: So useful tool. Highly recommend this system

Cons: Almost good. No integration with BingAds.

Overall: Very useful thing for any online store. Despite my little experience of using look-hook services, every dollar paid by me pays off on the very first. All functions included in the package works properly as promised by representatives of the company. Highly recommend this company and services.