Average Ratings

1 Review

  • 5 / 5
    Overall

  • 5 / 5
    Ease of Use

  • 5 / 5
    Customer Service

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About CaseTrac

Solution to help businesses manage their risk in the workplace.


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CaseTrac Features


CaseTrac Reviews Recently Reviewed!


After a long search, and many demos, CaseTrac ended up being an obvious choice

Feb 04, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: CaseTrac provides a modern interface that intuitively walks me through all aspects of case management and resolution. I felt it had a much more robust functionality than some of the other softwares I looked at, and the foreign language support functionality is a big deal for my organization. The price seemed fair, and the team was a pleasure to work with.

Cons: So far, there haven't been any obvious cons. I had one issue come up that I had to reach out to their team to resolve, but they were very respsonsive and had the issued fixed in no time.

Overall: Overall, I felt CaseTrac was the best out there. I have worked with Navigant for years, but felt like it was time to give something else a try. I also checked out Convercent and Lighthouse but just felt CaseTrac was a stronger, more modern product. So far it's been a great choice.