# Page 4 | Novocall Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 4 - Is Novocall the right Inside Sales solution for you? Explore 109 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/179782/Novocall/reviews --- Novocall 4.8 (109) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 4 - Reviews of Novocall ## Showing most helpful reviews Showing 76-100 of 109 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use VR Verified Reviewer Author, Medium and Marketing Constultant Marketing and Advertising Used the software for: Less than 6 months ### "Novacall Makes Leads Easier" October 19, 2018 5.0 Pros This is a great software for local companies to help generate leads. Cons The amount of calls that one is limiited to is pretty poor with this deal. Review Source Casey M. Owner Insurance Used the software for: Less than 6 months ### "Novocall Review" October 23, 2018 5.0 We are new but so far its been a great product we are satisfied. Pros Super easy wordpress plugin for easy install Cons That i couldn't disable call schedule feature Review Source VR Verified Reviewer Senior Internal Digital Marketer Internet Used the software for: Less than 6 months ### "Amazing product at an amazing price." October 17, 2018 5.0 Great and responsive team Pros The core callback software, which works as advertised. Cons Reporting UX could do with some additional polish. Review Source Iain L. Director Construction Used the software for: Less than 6 months ### "Simple - set up in minutes. " October 24, 2018 5.0 Pros Easy to set up, looks good on the site - plenty of options to configure. Cons Image resizing for my logos was a hassle. Review Source GO Grimaldo O. Owner Marketing and Advertising Used the software for: Less than 6 months ### "Super easy but powerful" October 17, 2018 5.0 Pros Novocall is super easy to use and has helped my team to book more appointments for my business. Cons Quite nothing, the team behind this is awesome! Review Source Eric H. Owner Marketing and Advertising Used the software for: Less than 6 months ### "Still deciding if it was worth it" October 19, 2018 4.0 Pros Has nice features -- I like the variety of options Cons I'm still wondering how much better it is than a simple and free call now button. Review Source VR Verified Reviewer Business Development Manager Construction Used the software for: Less than 6 months ### "Good Software Early in its life cycle" October 24, 2018 5.0 Pros Simple and easy to install. Can be up and running in minutes Cons Lack of international numbers available for international users Review Source RD Rosetta D. CEO Marketing and Advertising Used the software for: Less than 6 months ### "Amazing Tool!" October 17, 2018 5.0 Pros Ease of use, ease of implementation. Easy lead capture, appointment setter and more! So many various ways t use it, if you get creative! Cons The one default is not having the ability to brand emails for call confirmations, etc and no ability for 'sales rep' to get SMS notifications for scheduled call. Review Source VR Verified Reviewer Partner Marketing and Advertising Used the software for: Less than 6 months ### "Worth of investment for all "Saleshackers"" October 16, 2018 5.0 Pros Novocall is very easy to use and UX/UI is superb. Cons All of their translations are not ready yet. Review Source BJ Beverly J. Corporate Development Computer Software Used the software for: Less than 6 months ### "Has improved our conversion" October 19, 2018 5.0 We had a question and they replied back right away. Pros This has beyond a doubt improved our conversion rate. I am not sure if this is unique to Novocall or generically to the product category, but it is working! Cons Our traditional contact-us is feeling lonely after implementing Novocall. Review Source TJ Tony J. Founder Information Technology and Services Used the software for: Less than 6 months ### "Great useful product and awesome support!" October 17, 2018 5.0 Incredible product, it worked as well as we imagined, and we wish for future they add live chat feature. keep the great work! all good wishes from 961Host Team Pros \- Support in less than 24h - Great features -Widget is awesome - Professionally looking end product -Whatsapp is awesome idea -never let your clients misses you on your website while you are away -Very flexible implementation. Cons \-only if it is available in Lebanon for phone calls Review Source JC Jessica C. Owner Consumer Services Used the software for: Less than 6 months ### "Great small business tool" October 17, 2018 5.0 Pros It’s great for our current clients or potential new clients who browse our site at night after business hours to be able to schedule a call to get more information on our services or make appointments Cons No cons! This application has been great Review Source HV Hardikkumar V. Director Information Technology and Services Used the software for: Less than 6 months ### "Effective alternative of some costly Providers" October 17, 2018 5.0 Pros First of all, The APPSumo Deal was awesome and After that Continuous update from the Team. Cons It is in early stage, So Couple of basic features are missing But they are providing continuoes update which is really good. Review Source TP Tapas P. CEO Construction Used the software for: Less than 6 months ### "Your Novocall Service is really user-friendly" October 20, 2018 5.0 Pros Last 3 Months Your Novocall apps I collect many useful Leads. Cons It's really good service for my terracotta tiles business. This apps really very first. and there have no hidden ads. Review Source TP Trudi P. Owner Consumer Services Used the software for: Less than 6 months ### "Making Connection Simple" October 17, 2018 5.0 Im excited that it is easy for people to reach out while they are excited about my services on my website. Pros I love how easy it is to install and how easy it is for website visitors to use. Cons So far I haven't had any issues. Feed back from coach was it was a bit big on the page when people first landed not he website. I didn't see it like that. Review Source EL Ed L. Director Marketing and Advertising Used the software for: Less than 6 months ### "Worth every penny" October 16, 2018 4.0 Pros It does what sone of the most expensive call systems have on the market Cons A few extra functions would be good even at a premium cost. Review Source MZ Michael Z. CTO Mechanical or Industrial Engineering Used the software for: Less than 6 months ### "Great Product" October 16, 2018 5.0 Pros Ease of implementation. The UI is easy to use. Cons I would prefer more customization, for example the ability to turn of messaging. Review Source LS Lili S. Web designer Marketing and Advertising Used the software for: Less than 6 months ### "Easy to set up and use! " October 16, 2018 5.0 Great product. Pros Automatically connects me to leads without having to remind myself to callback or not connecting with my clients right away Cons The number of calls has a high number of minutes available that would preferably be used for increased number of call vs time per call Review Source Wes L. Founder and CEO Security and Investigations Used the software for: Less than 6 months ### "It's a nice extra tool to have access to." October 19, 2018 5.0 Pros It's looks pretty good on a website. I like how it behaves to the end user. Cons I struggled a little setting up the right people to get alerts. It's hard to really know if I'll get a lift by using this over other CTA options. Review Source TM Ty M. Owner Music Used the software for: Less than 6 months ### "Great tool for growing your business!" October 16, 2018 5.0 Novocall allows me to actually run my business without constatnly sifting through spam calls. Plus, the leads I've gotten using Novocall have been very high quality... This is a no-brainer for any small business owner! Pros Ease of use and great customer support. Cons None yet... Review Source WW Wojciech W. Webmaster Consumer Services Used the software for: Less than 6 months ### "Great tool!" October 16, 2018 5.0 Pros \- easy to start with - very customizable Cons \- only few translations available (work in progress) Review Source AK Alex K. Business Owner Information Technology and Services Used the software for: Less than 6 months ### "Easy to setup and to use." October 17, 2018 5.0 Pros Really easy to setup. Had no trouble at all. Cons So far I've had no issues with Novocall. Review Source Felipe R. Director (Miami Office) Legal Services Used the software for: Less than 6 months ### "Great product, great service" October 16, 2018 5.0 Pros Customization Versatile User Friendly Great Customer Service Cons None. I think they try to please all customers and accommodate. Very reasonable in finding solutions. Review Source LF Lucas F. Owner Internet Used the software for: Less than 6 months ### "Great software for communication" October 16, 2018 5.0 Pros I think this software is a great way to open up an easier line of communication with customers. When consumers want information they can get the instant answer they need or schedule a call back on their time. Having the ability to completely customize the settings also sets this apart from other services. Cons I would have liked the ability to make the "Message Us" feature more prominent. Review Source XF Xavi F. CEO Leisure, Travel & Tourism Used the software for: I used a free trial ### "Fast " April 13, 2019 5.0 Fantastic Pros Interface and the whole platform is really intuitive and fast to use. Cons Practically nothing, but the professional plan has only 30 days calls history and this is really low. Review Source Similar Products Featured