Who Uses This Software?

Playbycourt emerged from the simple idea that tennis operators deserve the time to focus on what matters most: their customers. PBC Looks to connect communities through tennis, one court at a time.


Average Ratings

7 Reviews

  • 4.5 / 5
    Overall

  • 4 / 5
    Ease of Use

  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    Not provided by vendor
  • Free Version
    Yes
  • Deployment
    Cloud, SaaS, Web
    Mobile - Android Native
    Mobile - iOS Native
  • Training
    Documentation
    Webinars
    Live Online
    In Person
  • Support
    Online
    24/7 (Live Rep)

Vendor Details

  • PBC Labs
  • playbycourt.com
  • Founded 2016
  • United States

About Playbycourt

Playbycourt is an effective and integrated POS and management platform for tennis facilities that allows administrators to handle all aspects of their court operation under one single solution. Our cloud- based software and payments platform is specifically designed to address the unique requirements of the tennis industry. We help our partners simplify their day to day operations, increase court usage, enhance transparency, and attract new clients by delivering a customer first experience.


Playbycourt Features

  • Attendance Tracking
  • Billing & Invoicing
  • Check-in Manager
  • Contract Management
  • Employee Management
  • Event Management
  • Inventory Management
  • Marketing Management
  • Member Portal
  • Membership Management
  • Payment Processing
  • Point of Sale (POS)

Playbycourt Reviews Recently Reviewed!


Highly recommemded

Jan 25, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Members are able to make reservations 24/7

Cons: We lose a little personal touch, but makes up in efficiency

Overall: Everyone has the same chance of making reservations in our prime time spots. We are able to check the status of all our players before they check in.

Convenience

Mar 14, 2019
4/5
Overall

3 / 5
Ease of Use

3 / 5
Features & Functionality
Likelihood to Recommend: 5.0/10 Not
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Pros: It's a convenience to schedule a court using playbycourt

Cons: Once I have a reservation, if I go back to look, I can't find what type of court I have reserved; clay or hard.

Overall: Convenient

Playbycourt Review

Oct 25, 2018
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: The transparency of court reservations as well as making reservations available online.

Cons: The fact that the mobile app is not available yet.

Friendly app

Mar 19, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Very easy to use, to reserve or change reservations.

Cons: Sometimes I can't find a player so I have to call the club.

great peace

Jan 22, 2019
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: it made life so much easier than the old phone reservations.

Cons: the only con was getting people to create an account, but that was easily handled when they were given no other option, the members love it now.

Overall: Playbycourt has been a great addition to our facility. The team that has created it are fabulous at being hands on. Many of the customer contact them with their questions as well as them assisting us with any changes or suggestions. it is a great work in progress. Customers took to this and got on board quickly.

Still needs some work

Mar 12, 2019
3/5
Overall

3 / 5
Ease of Use

3 / 5
Features & Functionality

5 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
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Pros: No need to go to the pro shop to get a court or game. It has the ability to send messages about court conditions and upcoming events if your Pro uses this function.

Cons: Doesn't always work correctly. From time to time you do not receive your booking emails.

Grove Isle experience

Jan 22, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The fact that i can track registrations for the clinics and know how many players will be attending.

Cons: We had some issues at the beginning, but once we got it customize to what we wanted to, it works fine

Overall: I like it. I also like the fact that if we have an issue it is resolved right away.