# Playbycourt Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Playbycourt the right Club Management solution for you? Explore 20 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/179783/PlayByCourt/reviews --- Playbycourt 4.5 (20) [View alternatives](https://www.capterra.com/p/179783/PlayByCourt/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of Playbycourt Ease of use 4.5 Customer Service 4.5 ## Showing most helpful reviews Showing 1-20 of 20 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use BC Bruce C. retired Sports Used the software for: 6-12 months ### "Playbycourt review" June 21, 2019 4.0 The old way of dialing the phone number at 2 p.m., re-dailing several times because it's just the leave-a-message recording, was burdensome, and the Playbycourt Web site usually makes the daily reservation a breeze. Pros The software is a way better way to get courts reserved rather than the former phone call-in system. It takes me only a couple seconds to get a court reserved plus another 8 seconds or so to add the other 3 players. Cons I don't believe there's a way yet to take a player added if we realize it was supposed to be another player. So I can't delete a player and put in another player's name. Review Source Response from PBC Labs June 28, 2019 Hi Bruce, Thank you for the review. You can take out the players if you go to your bookings. In the reservation details you can add and remove players. Feel free to call us or message us 24/7 we are here to help. AD Alex D. Property Manager Commercial Real Estate Used the software for: 2+ years ### "Reliable and easy to use " July 27, 2019 4.0 Able to achieve my goal and conveniently reserve a court Pros Conveniently and efficiently reserve courts Cons Some of the functions could be organized differently for ease of use. Also, if I forget and once a booking is created, I can’t see if it’s a hard or clay court Review Source Response from PBC Labs February 7, 2020 Hi Alex, You can see that information in your bookings. Happy to walk you through it! EJ Elaine J. Tennis Player Sports Used the software for: 6-12 months ### "Still needs some work" March 12, 2019 3.0 Pros No need to go to the pro shop to get a court or game. It has the ability to send messages about court conditions and upcoming events if your Pro uses this function. Cons Doesn't always work correctly. From time to time you do not receive your booking emails. Review Source Response from PBC Labs February 7, 2020 Hi Elaine, happy to always help you have a positive experience at your club. The emails are going to your spam filter. CV CIRO V. Investment Consultant Banking Used the software for: 2+ years ### "Playbycourt.com " July 10, 2019 4.0 None Pros Information, promotions, the news about the facilities it really help. Cons No app for Android, with app is more easy Review Source Response from PBC Labs February 7, 2020 Hi Ciro! Our app is up and running feel free to download it. MO Maria O. Selfemployed Marketing and Advertising Used the software for: 1-2 years ### "Easy and convenient" September 4, 2019 5.0 Pros Easy to reserve courts, without the need for phone calls. Cons Logs me out constantly. Should have a feature to keep logged on Review Source Response from PBC Labs February 7, 2020 Hi Maria! just select the remember me option that should keep you logged in. Also we are here 24/7. Just send us a note! LG Lisardo G. Cardiothoracic Surgeon Medical Practice Used the software for: 1-2 years ### "Biltmore and Salvadore with Playcourt" July 15, 2019 5.0 Pros I can book right away Application is Easy to use Cons Better way to wait list Would be nice to pick court # Review Source Response from PBC Labs February 7, 2020 Hi Lisardo, Thank you for your feedback. The option to pick your court # is setup by your club. LW Lisa W. Tennis Manager Sports Used the software for: 2+ years ### "Highly recommemded" January 25, 2019 5.0 Everyone has the same chance of making reservations in our prime time spots. We are able to check the status of all our players before they check in. Pros Members are able to make reservations 24/7 Cons We lose a little personal touch, but makes up in efficiency Review Source MLR Maria Lucia R. Marketing Electrical/Electronic Manufacturing Used the software for: 1-2 years ### "Friendly app" March 20, 2019 5.0 Pros Very easy to use, to reserve or change reservations. Cons Sometimes I can't find a player so I have to call the club. Review Source MA Majd A. مدير Telecommunications Used the software for: Less than 6 months ### "Useful and recommend" August 11, 2021 5.0 Simulation helped me a lot Ease of learning Pros The simulation it provides is amazing Somewhat ease of use Cons no app And also slow I hope to diversify Review Source MG Mel G. Retired Recreational Facilities and Services Used the software for: 2+ years ### "Review " July 10, 2019 4.0 Overall all is good Pros Ease of booking a court whenever I can login Cons Sometime doesn’t remember me and I have reset things Review Source Response from PBC Labs February 7, 2020 Hi Mel, Remember we are here 24/7. Just send us a note and we will reset and make sure you remember your settings. bC ben C. Tennis Ops. Supervisor Government Administration Used the software for: 1-2 years ### "Playbycourt Review" October 25, 2018 5.0 Pros The transparency of court reservations as well as making reservations available online. Cons The fact that the mobile app is not available yet. Review Source TA Tammy A. Relationship Manager Financial Services Used the software for: 1-2 years ### "Play by Court for Salvador Park" June 21, 2019 4.0 We use it to make court reservations only. Pros It's pretty easy to set up reservations. Cons If you waitlist you can never book the waitlist once the email comes in to let you know the waitlist cleared! Review Source Response from PBC Labs February 7, 2020 Hi Tammy, we offer lesson, clinic, and academy bookings. The availability of their services is setup by your club. FC Francisco C. Retired Hospitality Used the software for: 1-2 years ### "Practical to use" July 7, 2019 4.0 Its easy to use and is I rest assured I have a court reserved under my name, although sometimes the Court Number is not recognized by the office assistant. Pros When I tried I found it is easy to use , really user friendly Cons The software is likeable, nothing to say what I did not like of it Review Source JL Jenifer L. Real Estate agent Real Estate Used the software for: 1-2 years ### "Playbycourt Review" June 19, 2019 5.0 Pros Great app to quickly log on and set up a tennis match at the facility of choice. I am able to add players and advise them court and facility is secured. Cons No tutorial or if there is I haven't seen it. Review Source Response from PBC Labs February 7, 2020 Hi Jenifer! Happy to help. We are here 24/7. Andres SR Sergio R. Owner Import and Export Used the software for: I used a free trial ### "Automation of reserving tennis court" July 10, 2019 4.0 Pros The ability to reserve a court online and reserve a court in advance by 3 days. Cons The overriding function that the person at the desk can manipulate. Also we should be able to reserve the court number. We should be able to reserve also on week-ends. Review Source Response from PBC Labs February 7, 2020 Hi Sergio, As you know the club controls the court sheet. The rules are set by them. Let them know how they can improve your experience. RG Richard G. Director Education Management Used the software for: 6-12 months ### "Easy to use" July 10, 2019 5.0 Time is saved. Pros Ease of use and sends confirmations to all in the reservation. Cons Can't book a specific court. Does not let you know of block out dates of tournaments. Review Source Response from PBC Labs February 7, 2020 Hi Richard, We have a court view for the system. However, your club does not want to provide access to the court sheet for their players. Our live chat is open 24/7 just send us a note and we will help you out. JL Jose L. Pharma sales Rep Pharmaceuticals Used the software for: 1-2 years ### "Play court " July 3, 2019 5.0 Pros Convenience, makes your life easier. Great software Cons No app, with an app will make experience better Review Source Response from PBC Labs February 7, 2020 Hi Jose, You can download our app. It is available in the app store. GL Goran L. Player Sports Used the software for: 1-2 years ### "Playbycourt review" July 10, 2019 4.0 Great Pros Easy to use for multiple facilities, available 24/7 Cons Only able to book 3 days in advance. Would prefer one week. Review Source Response from PBC Labs February 7, 2020 Thanks, Goran! Happy to continue helping. KB Kathleen B. Parks and Recreation Supervisor Civic & Social Organization Used the software for: Less than 6 months ### "great peace" January 22, 2019 5.0 Playbycourt has been a great addition to our facility. The team that has created it are fabulous at being hands on. Many of the customer contact them with their questions as well as them assisting us with any changes or suggestions. it is a great work in progress. Customers took to this and got on board quickly. Pros it made life so much easier than the old phone reservations. Cons the only con was getting people to create an account, but that was easily handled when they were given no other option, the members love it now. Review Source XT Ximena T. Tennis Director Sports Used the software for: I used a free trial ### "Grove Isle experience" January 22, 2019 5.0 I like it. I also like the fact that if we have an issue it is resolved right away. Pros The fact that i can track registrations for the clinics and know how many players will be attending. Cons We had some issues at the beginning, but once we got it customize to what we wanted to, it works fine Review Source Similar Products Featured ## Related categories [Club Management](https://www.capterra.com/club-management-software/) ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.