# DockMaster Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about DockMaster Software - reviews, pricing plans, popular comparisons to other Dock Scheduling products and more.

Source: https://www.capterra.com/p/179787/CarrierPoint-DockMaster

---

# 

 DockMaster Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

DockMaster

## What is DockMaster?

By using DockMaster, shippers and carriers can improve communication and reduce errors, improve labor planning, and use reporting tools to measure performance. Shippers use DockMaster to schedule pickups and deliveries by their selected carriers, routing them to a pre-assigned loading or unloading door. And, carriers can schedule dock appointments quickly and easily via DockMaster without having to make time-intensive phone calls.

## What is DockMaster used for?

[Dock Scheduling](https://www.capterra.com/dock-scheduling-software/)

Overall rating

Based on 7 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

$5000

Per User, Per Month

Free trial  
not available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for DockMaster?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.dat.com&name=DockMaster)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### DockMaster

4.3 (7)

VS.

[### Trac Ahead](https://www.capterra.com/p/179247/Trac-Ahead/)

[0.0](https://www.capterra.com/p/179247/Trac-Ahead/#reviews)

Starting Price

$5000

Per User

Starting Price

$500

Per User, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.4 (7)

Ease Of Use

0.0 (0)

Value For Money

4.4 (5)

Value For Money

0.0 (0)

Customer Service

4.2 (6)

Customer Service

0.0 (0)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Automated Scheduling

Automatically create schedules based on business needs or employee availability and qualifications

Availability Indicator

Indication whether a resource is available or protected from allocation

Availability Management

Monitor and analyze the availability of resources to help plan and streamline the service delivery to clients

Calendar Management

Track and manage schedules and meetings via an integrated calendar

Dispatch Management

Manage sending personnel and resources to a site as needed

Document Management

Store, manage, and track all electronic documents in a centralized location

DockMaster 18 features

Automatically create schedules based on business needs or employee availability and qualifications

Indication whether a resource is available or protected from allocation

Monitor and analyze the availability of resources to help plan and streamline the service delivery to clients

Track and manage schedules and meetings via an integrated calendar

Manage sending personnel and resources to a site as needed

Store, manage, and track all electronic documents in a centralized location

Track the quantity and quality of deliveries upon arrival

Manage and support multiple locations

Book meetings and appointments through a website or digital platform

A set of indicators that tracks the performance of networks, applications, systems, teams, etc.

Schedule repeating appointments based on a duration of time

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

Assign available resources (human and/or non-human) to various projects and tasks

Process of planning, scheduling and executing the optimal and effective use of human capital across projects

Online portal through which end users can access the system, manage tasks, or obtain information

Manage and track orders being shipped to customers

Organize and track the physical movement of goods from one location to another

Create, design and manage workflows for repetitive tasks

Get Advice

We can help you find the software with the features you need.

Features

4.0 (7)

4.0

Based on 7 reviews

## Pricing

Value for money

4.4 (5)

Basic

$5,000

Per User,

Value for money

4.4 (5)

4.4

Based on 5 reviews

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.2 (6)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.2 (6)

4.2

Based on 6 reviews

## User reviews

Overall rating

4.3

Based on 7 reviews

Filter by rating

5(2)

4(5)

3(0)

2(0)

1(0)

Mentioned topic

Sorted by most recent

BM

Bridget M.

Logistics Coordinator

Logistics and Supply Chain

### "Daily use of Carrierpoint"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

3.0

3.0

Likelihood to Recommend

5/10

July 29, 2020

Great feedback from our customers

Pros

reviews to know what we need to address and correct

Cons

Doesn't upload at times and will have system issues sometimes

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

DC

David C.

Transportation and Logistics Manager

Building Materials

### "Good Software, with plenty of customized features."

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

July 29, 2020

We now have a much better flow of traffic in/out of our mill. It has helped to make things run more smoothly and efficiently.

Pros

Overall it is a good software to use and it can be modified as needed with the help of the support staff at Intellitrans.

Cons

There were some glitches upfront that we had to deal with, in which the software stop interacting with our systems. Overall seems to be an easy fix.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

SR

Steven R.

Inside Sales Trader

Environmental Services

### "Easy for all things trucking"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

10/10

June 8, 2020

Pros

Being able to view all of my pending loads especially from multiple locations throughout the country. The dockmaster feature talks with our system at the yards instantaneously and makes it so easy to use.

Cons

There are just a few quirks to the system, one of the only things I can attest to is when it defaults to a "FLOAT" door and our yards can't scale the truck in. It only takes a minute to fix but still a thorn in the side!

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

NL

Nina L.

Process Coordinator

Paper & Forest Products

### "CarrierPoint review"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

3.0

3.0

Customer Service

4.0

4.0

Likelihood to Recommend

8/10

June 4, 2020

To be honest I am not really sure what is the DockMaster, we are using CarrierPoint in Stora Enso

Pros

We are using it to create transport agreements, this is easy also very easy to find rates and supplier master data in the system

Cons

Sometimes CarrierPoint is too flexible, we would need to have more boundaries set, if it is too flexible then our procurement managers are too innovative

Reasons for choosing DockMaster

as stated above I do not have this insight

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

MC

Marvin C.

Logistics Manager

Logistics and Supply Chain

### "Carrier Point "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

June 3, 2020

good so far.

Pros

dock scheduler and being able to keep track of appointments.

Cons

would like more detail reports. about carrier performance.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

MB

Martin B.

Functional Analyst

Paper & Forest Products

### "Facilitate dock scheduling"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

May 29, 2020

We use it in some of our plants that are not using trailer pools. So far we have 4 mills/DC using Dock Master and everyone seems to enjoy the tool

Pros

No need to have the system on premise. Can easily interface our own system with Intellitrans tools by either using their proprietary interface or through EDI. Ease of use by our internal customers. Facilitate communication with our carriers.

Cons

Before configuring the tool and have it integrated in CarrierPoint it needs to be "initiated" by Intellitrans support team. Once done you can customize the doors and dock by yourself.

Reasons for choosing DockMaster

We were already pleased with CarrierPoint and DockMaster is totally integrated with it. So a single interface to manage load tendering and pickup appointments.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

SL

SYLVIE L.

planning

Paper & Forest Products

### "Carrier point"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

3.0

3.0

Likelihood to Recommend

7/10

May 29, 2020

Pros

Its more esay for me and the simplicity of system

Cons

Its more difficult when i do cancel a shipment an communicate with carrier

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/179787/CarrierPoint-DockMaster/reviews/)

Independent research methodology

Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.

[Learn more](https://www.capterra.com/resources/proprietary-data-research/)

How Capterra verifies reviews

Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

[Learn more](https://www.capterra.com/resources/how-we-verify-reviews/)

How Capterra ensures transparency

Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website.

[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)