Who Uses This Software?

Our target audience is services or sites that need feedback from users, the ability to create a knowledge base of their project, as well as quick communication in an online chat with Web Telegram

Average Ratings

  • Overall
  • Ease of Use
  • Customer Service

Product Details

  • Starting Price
  • Pricing Details
    We offer two tariffs: Startup and Professional.
  • Deployment
    Cloud, SaaS, Web
  • Training
  • Support
    Business Hours

Vendor Details

  • UserHorn
  • userhorn.com/
  • Founded 2017
  • Czech Republic

About UserHorn

Online helpdesk ticketing system for businesses that provides tools for enhancing customer support services.


UserHorn Features

  • Alerts / Escalation
  • Automated Routing
  • Customizable Branding
  • Document Storage
  • Email Integration
  • Interaction Tracking
  • IT Asset Management
  • Knowledge Base Management
  • Multi-Channel Communication
  • Network Monitoring
  • Real-time Chat
  • Self Service Portal
  • Service Level Agreement (SLA) Management
  • Ticket Management

UserHorn Reviews

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