---
title: "Fluent Order Management Software Pricing, Alternatives & More 2026 | Capterra"
description: "With the help of Capterra, learn about Fluent Order Management Software - reviews, pricing plans, popular comparisons to other Inventory Management products and more."
source_url: "https://www.capterra.com/p/179809/Fluent-Commerce/"
page_type: "product"
language: "en"
---

# 

 Fluent Order Management Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on September 16, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)

Fluent Order Management

## What is Fluent Order Management?

Fluent Commerce is a global software company focused on distributed order management for omnichannel retail. Fluent Order Management is a cloud native, fully managed & highly flexible platform. It includes the essential components for unified headless commerce: Distributed order management, in-store pick & pack, inventory & location management, customer service, fulfillment optimization & reporting. This enables retailers to enhance all their customer touchpoints whilst increasing their profit.

## What is Fluent Order Management used for?

[Order Fulfillment](https://www.capterra.com/order-fulfillment-software/)[Inventory Management](https://www.capterra.com/inventory-management-software/)[Headless eCommerce](https://www.capterra.com/headless-ecommerce-platform-software/)

Top alternative

Featured

Overall rating

Based on 0 user reviews

Reviews sentiment

Positive

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Neutral

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Negative

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### Starting price

Free trial not available

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## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Fluent Order Management

0.0

VS.

[4.2 (2,073)](https://www.capterra.com/p/135757/NetSuite/reviews/)

Starting Price

Contact vendor

Starting Price

Contact vendor

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

0.0 (0)

Ease Of Use

4.0 (2,029)

Value For Money

0.0 (0)

Value For Money

3.9 (1,618)

Customer Service

0.0 (0)

Customer Service

3.8 (1,721)

## Fluent Order Management alternatives

[4.2 (1,331)](https://www.capterra.com/p/135618/Odoo/reviews/)

Starting price

$31.10

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

83%

of reviewers

rated it above 4 stars

Highest Rated

[Kentro](https://www.capterra.com/p/268142/Kentro/)

[4.9 (16)](https://www.capterra.com/p/268142/Kentro/reviews/)

Starting price

$225.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/268142/Kentro/)

[SalesWarp](https://www.capterra.com/p/125034/SalesWarp/)

[4.8 (13)](https://www.capterra.com/p/125034/SalesWarp/#reviews)

Starting price

$500.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/125034/SalesWarp/)

[Kechie](https://www.capterra.com/p/163480/Kechie/)

[4.7 (53)](https://www.capterra.com/p/163480/Kechie/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

98%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/163480/Kechie/)

## FAQs about Fluent Order Management

Features and Usability

### What are the key features of Fluent Order Management?

Fluent Order Management offers order management, sales order management, and order fulfillment for processing customer orders. It also includes inventory management, inventory tracking, inventory optimization, stock management, and inventory auditing, plus backorder management, returns management, delivery management, point of sale (POS), real-time data, and API access.

Getting Started and Support

### What training and onboarding options does Fluent Order Management offer?

Fluent Order Management provides in person training, live online sessions, webinars, and documentation. In person and live online formats support guided instruction, webinars can cover product workflows for groups, and documentation offers written reference material for self-paced review and ongoing setup support.

Getting Started and Support

### What customer support options does Fluent Order Management offer?

Fluent Order Management provides 24/7 Live Rep support. No reviewer feedback is available here to describe response speed, helpfulness, or common support frustrations, so the support experience cannot be assessed from user comments.

## Features

AI summary

Based on 7,702 Inventory Management reviews

Not all Inventory Management products cover every priority buyers look for. Here is what Capterra reviewers identify as most important when choosing a solution:

-   **Inventory Control** (**52%** of reviewers rated this feature as critical)
-   **Inventory Tracking** (**56%**)
-   **Billing & Invoicing** (**47%**)

Fluent Order Management includes **Inventory Tracking**, helping teams monitor stock movement and maintain better visibility across inventory. While the system lacks **Inventory Control** and **Billing & Invoicing**, it does offer other buyer-valued capabilities, including **Order Management** (**47%**) and **Product Identification** (**41%**). These features can support order processing and item accuracy, providing teams with clearer stock oversight and helping businesses manage day-to-day inventory work more efficiently.

API

Application programming interface that allows for integration with other systems/databases

Backorder Management

Manage customer orders that cannot be filled immediately due to out-of-stock items

Customer Touchpoints

Identify specific interactions between customers and brands

Delivery Management

Manage order deliveries until they are received by the customers

Inventory Auditing

Cross-checking financial records with physical inventory counts and records

Inventory Management

Track and manage inventory levels to maintain proper supply

Fluent Order Management 17 features

### All Features
- API: Application programming interface that allows for integration with other systems/databases
- Backorder Management: Manage customer orders that cannot be filled immediately due to out-of-stock items
- Customer Touchpoints: Identify specific interactions between customers and brands
- Delivery Management: Manage order deliveries until they are received by the customers
- Inventory Auditing: Cross-checking financial records with physical inventory counts and records
- Inventory Management: Track and manage inventory levels to maintain proper supply
- Inventory Optimization: Maintain and control the stock level of inventory
- Inventory Tracking: Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items
- Order Fulfillment: Manage the process of receiving, preparing, and delivering orders for goods/products
- Order Management: Manage and track customer orders for goods, investments, or any other purchases
- Point of Sale (POS): Accept and process customer payments for products or services using hardware and software
- Product Identification: Ability to link barcodes or serial numbers with specific items for identification
- Real-Time Data: Receive data and information in real time
- Real-Time Updates: Receive system updates as soon as any changes are made
- Retail Inventory Management: Tracking, organizing, and controlling retail inventory throughout the supply chain and sales process
- Returns Management: Track and facilitate returns of products sold
- Sales Order Management: An order generated by a seller to a customer, containing details about products or services

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### Starting price

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## Support, customer service and training options

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

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