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Live tracking software for parents and school supervisors that helps track and manage buses as well students.
Pros: I like how it integrated with Active Directory.
Cons: I did not like the layout or the way it transitioned between windows.
Overall: Used over a six month period for managing Help Desk tickets.
Pros: It's very user friendly and have complete approval workflow for change management process.
Cons: It takes time to open a tickets needs some performance improvement.