# Page 3 | Theralytics  Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 3 - Is Theralytics  the right Applied Behavior Analysis solution for you? Explore 107 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/179836/Theralytics/reviews

---

Theralytics

4.8 (107)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

* * *

Last updated March 5th, 2026

# Page 3 - Reviews of Theralytics

## Showing most helpful reviews

Showing 51-75 of 107 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

DM

Darnethia M.  
CEO  
Mental Health Care  
Used the software for: 2+ years

### "Exceptional Service and Support from Theralytics"

June 11, 2024

5.0

We first became customers of Theralytics in 2020, utilizing their BCBA startup services as we embarked on starting our company. From the very beginning, the support we received from \[sensitive content hidden\] was unparalleled. Their dedication and commitment to ensuring we could seamlessly navigate their system were truly remarkable. The amount of time and effort \[sensitive content hidden\] invested in our success went far beyond our expectations. They were always available to provide guidance, answer questions, and offer solutions, making the startup process much smoother and more manageable. What stands out the most about Theralytics is the culture of exceptional service they have cultivated within their company. Every interaction with their team, regardless of the individual, has been characterized by a genuine desire to help and support their customers. This level of care and dedication is rare to find in today's world, making Theralytics a standout provider in their field. The support we have continued to receive over the years has only reinforced our positive experience. Theralytics has proven time and again that they are committed to their clients' success and well-being. Their team's expertise, coupled with their unwavering commitment to customer satisfaction, has made a significant impact on our company's growth and development. In a world where exceptional customer service can be hard to come by, Theralytics is a breath of fresh air. We wholeheartedly recommend their services to anyone in need of reliable, supportive, and dedicated partners. Thank you, Theralytics, for consistently going above and beyond!

Pros

What we like most about Theralytics is their exceptional practice management and data collection services. Theralytics has significantly streamlined our operations, making it easier to manage our practice more efficiently. Their software system has robust features that have allowed us to seamlessly schedule appointments, manage billing, and track client progress with ease. The data collection tools are particularly impressive, enabling us to gather and analyze data in real-time. This has greatly enhanced our ability to monitor client outcomes and make data-driven decisions to improve the quality of care we provide. The support and training provided by Theralytics have been invaluable, ensuring that our team can fully utilize all the features to their maximum potential. Overall, Theralytics has become an integral part of our practice, contributing to smoother operations, better client management, and ultimately, superior service delivery.

Cons

While Theralytics offers many exceptional features, what we like least is the initial learning curve associated with their platform. For new users, getting accustomed to the system can be a bit challenging, and it may take some time to fully understand and utilize all the functionalities effectively. Nevertheless, they are just an email, phone call, or video chat away to provide the support you need.

Review Source

Response from Theralytics

June 17, 2024

Hi Darnethia, Thank you so much for your review of our platform! We're super happy to hear that our startup services and support have been a big help to your company since 2020. We take a lot of pride in providing great service, so it's awesome to know you've noticed our efforts in every interaction with our team. We get that there can be a bit of a learning curve at first, and we really appreciate you pointing that out. We're working on making transitions smoother, and your feedback is incredibly valuable to us. We'd love to hear any more suggestions you have for improving our platform. Thanks again for recognizing our hard work and for choosing Theralytics! Theralytics Team

VR

Verified Reviewer  
Operations  
Hospital & Health Care  
Used the software for: 1-2 years

### "Theralytics is Amazing! "

June 29, 2024

5.0

From onboarding to ongoing customer support, the Theralytics team has been exceptional. We have always felt supported and confident in using the platform. Additionally, the price point is highly competitive. I highly recommend Theralytics for its efficiency and excellent customer service.

Pros

Theralytics has significantly streamlined our billing and operations processes. Claims submission is now effortless, requiring just a click of a button. Since adopting Theralytics, we have seen a substantial reduction in the time spent on billing.

Cons

While I appreciate the platform's capabilities, I would like to see integration with more clearinghouses. However, I am aware that this is an area they are actively developing.

Review Source

Response from Theralytics

July 17, 2024

Thank you for this awesome review! We're super happy to hear that our team has been helpful and that you're finding our platform easy to use. It's great to know that we were able to decrease time spent on billing for your agency and we appreciate your feedback regarding clearinghouse integration. If you have any specific suggestions, questions, or concerns as we continue to improve, please do not hesitate to reach out and we would be happy to review your inquiries together. Thanks again for choosing Theralytics!

EB

Ericka B.  
Registered Behavior Technician  
Hospital & Health Care  
Used the software for: 6-12 months

### "Theralytics Review"

July 9, 2024

5.0

Pros

\- Easy data collection and programs accessible to be able to go through them at any time

Cons

\- Certain features can’t be done in the app.

Review Source

Response from Theralytics

July 17, 2024

Hi Ericka, We're glad to hear that navigating the platform through data collection and program modification has been easy. We appreciate your input about certain features not being available in the mobile app and we want to reassure you that our team is actively working on improving the web browser and app connection. Your feedback is incredibly valuable to us. If you have any specific suggestions on how to make Theralytics better for you, please let us know, and we would be happy to review your inquiries together. Thanks again for your review and your support!

KA

Karem A.  
CEO  
Hospital & Health Care  
Used the software for: 1-2 years

### "Peak Behavioral Services Inc "

July 1, 2024

5.0

Pros

The amazing support that the leadership provides their customers

Cons

Features are new and developing but are constantly being added

Review Source

Response from Theralytics

July 17, 2024

Hi Karem, Thanks for the review! We're thrilled to hear that our team has been helpful to you and your agency. We understand that it can be confusing and overwhelming to re-learn how to use the platform when new features and developments are implemented. However, we want to reassure you that if you have any questions or concerns regarding Theralytics, you can always submit a ticket and our team is more than happy to support you! We appreciate your feedback and we want to thank you again for choosing Theralytics!

NA

Niata A.  
Registered Behavior Technician  
Child Day Care Services  
Used the software for: 1-2 years

### "Theralytics Ascend Behavior Consultants "

June 28, 2024

4.0

Easy to work with and learn. Its good app

Pros

I like how it shows all sessions for the entire week. And it uploads mastered targets independent.

Cons

At times it dosent \[sensitive content hidden\] notes and have to start all the way over

Review Source

Response from Theralytics

July 17, 2024

Hi Niata Thank you for this review! Your feedback is incredibly important to us. We're glad that you find the app easy to use and that the layout meets your scheduling needs. We appreciate you bringing the session note documentation issue to our attention and we apologize for any inconvenience this may have caused. Our team is actively working on finding permanent solutions for the platform and we are very open to any suggestions or concerns you may have. If you have any additional questions regarding session notes, please do not hesitate to reach out, and we would be happy to support you. Thanks again for choosing Theralytics!

VR

Verified Reviewer  
administrative assistant  
Medical Practice  
Used the software for: Less than 6 months

### "It is fairly good "

June 25, 2024

5.0

Pros

Easy to use an responsive staff and software.

Cons

Could use more quality of life features

Review Source

Response from Theralytics

July 17, 2024

Thank you for the feedback! We're happy to hear that you find our platform easy to use and we'd love to know more about the quality-of-life features you think would make things even better. You can always reach out to our team by submitting a ticket and we would be happy to review any specific suggestions you may have for us. Thanks again for choosing Theralytics!

CA

Chrystal A.  
BCBA, LBA-Owner  
Mental Health Care  
Used the software for: 1-2 years

### "Theralytics is very worth the money!"

August 15, 2023

5.0

Extremely satisfied overall! Will not be changing my program any time soon. Love the billing!

Pros

The 6 month free BCBA package deal. The ease of use (esp. for techs). Scheduling.

Cons

Can't figure out how to make phase change lines permanent and they need a way to calculated trend lines and display them on the graphs. More characters for behaviors to decrease description/comment box.

Reason for choosing Theralytics

Honestly the thing that initially reeled me in was the 6 month free offer. The billing was a plus also.

Review Source

AP

Alyssa P.  
Clinical Director  
Hospital & Health Care  
Used the software for: 6-12 months

### "1 year use "

May 30, 2023

4.0

This has helped us grow our ABA program and be able to efficiently bill and get claims back quickly. We do not use Theralytics for data collection but plan to explore this in the future. Overall, scheduling and billing have been simple and straight forward and make things go much smoother on the business end of things.

Pros

Overall easy to use, staff was able to learn quickly on how to input and submit session notes. Their customer service is super responsive and we can usually get help on an issue same day. If they are unable to resolve an issue, they are quick to have the team on it and schedule calls accordingly to get the issue taken care of.

Cons

The start up was a little challenging and could have benefitted from additional training up front on all of the features. The scheduling piece is still a little clunky in terms of overall efficiency, mostly when trying to look at multiple schedules at a time.

Review Source

Response from Theralytics

June 4, 2023

Hi Alyssa! Thank you so much for taking the time to share your experiences with our software over the past year. We're thrilled to hear that your staff found the software easy to use and that our customer service team was able to promptly assist you. Our priority is ensuring our clients feel supported, so it's fantastic to hear that we've been able to deliver on that commitment for you. We acknowledge your feedback about the initial setup process and the experience with our scheduling feature. We are always striving to improve, and your feedback is invaluable to us. As part of our continuous improvement efforts, please feel free to email solutionssquad@theralytics.net to schedule a time to provide additional training materials to help new users navigate the software more easily. We hope that exploring Theralytics for data collection in the future will bring additional benefits to your organization. We're pleased that we've been able to make your business operations smoother and look forward to continuing to serve you. Thank you again for your review and for your trust in our software and service. We appreciate your business and your input, which helps us to better serve you and others. Best regards, Customer Success Team

VR

Verified Reviewer  
Owner  
Mental Health Care  
Used the software for: 1-2 years

### "Buyer Beware - Under-developed/Glitchy software will cost time, money, delayed payments..."

April 6, 2021

1.0

Theralytics customer support was responsive when the issues were minor, as we were patient as they seemed intent on improving their fledgling software. But once we began pushing for fixes that had proven to and were continuing to cost our business significant amounts of money, they became increasingly defensive, refused to offer any assistance let alone express any motivation in fixing the fatal flaws in their programming. In fact, they ejected our staff from a troubleshooting meeting for asking clarification questions and banned us from customer support and the CEO became a non-identity, not responding to attempts at communication.

Pros

For a budding company, their fee schedule was the number one appeal as they fall in the lower tier cost-wise. That would be followed by they're responsiveness and customer service which up-front was pretty good, but then again, it had to be because the glitches and troubleshooting problems are constant. We have felt like beta testers, which was fine when the glitches were just irritating and not necessarily vital flaws, at least we thought...

Cons

The biggest con is the monumental amount of time, effort, money, delayed payments, claim resubmissions, etc., etc. you will end up having to devote to the errors inherent in Theralytics' system. Here's a partial list of the flaws we've had to deal with: 1. More than 6 months worth of miscalculated conversions of time to units, i.e. 5 units billed for a 3 hour session or 10 units billed for a half-hour session; 2. An entire years' worth of claims denied as duplicates because the system is incapable of correctly bundling alike sessions (no warning of this at all from Theralytics); 3. Hidden back-end errors when sessions are edited from what was originally scheduled, i.e. if one day a session that is scheduled as recurring is different, for whatever reason, any changes could cause errors in the produced claim. The only way to be sure is to either forbid any edits to all scheduled sessions or assign someone to crosscheck each session note with the resulting claim. 4. Session notes are routinely deleted - we have staff write notes in a separate document and cut and paste because they were having to re-write notes so often. 5. Sessions notes fail to save; 6. Signatures fail to save; 7. Mobile app is non-functional; we have never been able to use it; 8. No offline accessibility (because that is through the non-functional app); 9. Data collection is impotently limited - not clinically useful whatsoever. Next, Theralytics' support staff follow-up...

Review Source

Response from Theralytics

April 19, 2021

We apologize for your experience and welcome you to email support@theralytics.net for any troubleshooting issues. This review does not align with our core values and also does not align with the positive feedback from other reviews on Capterra. While we cannot comment on individual technical issues on this page, our CTO is more than happy to discuss any escalated technical concerns with our clients directly.

LM

Lisa M.  
Clinical Supervisor  
Education Management  
Used the software for: 6-12 months

### "8 month review of Theralytics "

January 12, 2024

4.0

Customer service is amazing and very helpful! Responsive team that actually wants to help resolve your issues. Theralytics is easy to use and does not require a lot of training. :)

Pros

It is user friendly for new BTs to the field, ease of filling out session note with ability to check off what was observed/used along with narrative boxes, ability to see billable hours with ease by month, and ability to upload a program bank for clients and customize as needed. App is great for BTs to use on phones and or ipads.

Cons

Graphs: need to be able to add in baseline data at any point in time, graphs connect data points along phase change lines, ability to make changes on a graph and can select to make that change for 1 program, multiple programs, or only for challenging behaviors. Ability to copy a program to another client. Ability to go through targets when on multiple pages and when making a change to a target on page 5 (e.g., update target status), theralytics will take me back to page 1 each time. Ability to select mass trial or random rotation for BTs. Discard maintenance tab and keep all targets (mastered and in acquisition) together so BTs can have better view of all targets together and conduct maintenance reliably. Scheduling: have a specific color/code for late cancels to use when conducting % of late cancellations and run report monthly.

Switched from

[Rethink](https://www.capterra.com/p/177929/rethink/)

Left company and started with Bright Minds which uses theralytics.

Review Source

Response from Theralytics

January 16, 2024

Hi Lisa, Thank you so much for sharing your feedback on Theralytics! We are thrilled to hear about your positive experience with our customer support team. Your recognition of our dedication to resolving inquiries is greatly appreciated, as we strive to provide exceptional service. We're also excited to learn that you've found value in our efforts to create a user-friendly experience. That's been a key focus for us from the very beginning. Regarding your insightful comments about the graphs, our Customer Success Team will be in touch. We believe your suggestions could be incredibly valuable in enhancing our service. We'll be reaching out shortly to arrange a meeting where we can discuss your ideas in more detail. Thank you once again for taking the time to help us improve. We look forward to our continued collaboration.

KP

Kerry P.  
VP - Operations  
Hospital & Health Care  
Used the software for: 1-2 years

### "We Love Theralytics!"

February 16, 2024

5.0

The implementation was easy, and their customer service is the best! We are glad we made the move to Theralytics!

Pros

Ease of scheduling Billing/Collection Service Financial Reporting/AR Management Data Management Integration Customer Service

Cons

Mobile App Utilization Tracking Client Invoicing

Alternatives considered

[Rethink](https://www.capterra.com/p/177929/rethink/)[CentralReach](https://www.capterra.com/p/140743/CentralReach/)

Reason for choosing Theralytics

Scheduling functionality, patient portal, cost, data management integration, reporting, billing/collection service.

Review Source

Response from Theralytics

February 21, 2024

Hi Kerry, Thank you for your wonderful review! We're delighted to hear that Theralytics' ease of scheduling, billing, and comprehensive financial and data management features have positively impacted your experience. We appreciate your feedback in regard to your mobile app experience, utilization in tracking, and client invoicing, and our team will be reaching out directly to discuss further. Your satisfaction and the ease of your implementation process are our top priorities, alongside providing exceptional customer service. Choosing Theralytics for its functionality and cost-effectiveness means a lot to us, and we're excited to continue supporting your success! Theralytics Team

ES

Emilia S.  
Board Certified Behavior Analyst  
Hospital & Health Care  
Used the software for: 1-2 years

### "Great Scheduling and Billing for ABA companies"

January 17, 2024

5.0

highly recommend. I have used several other ABA interfaces and theralytics is the best of all of them

Pros

Interface is easy to figure out and everything can be completed thoroughly yet efficiently.

Cons

N/A - I enjoy everything about Theralytics

Switched from

[CentralReach](https://www.capterra.com/p/140743/CentralReach/)[Microsoft Excel](https://www.capterra.com/p/176574/Excel/)

Central reach was taking staff months to learn how to use effectively, theralytics much simpler and yet completes all the same tasks in a more user friendly way

Review Source

Response from Theralytics

January 18, 2024

Hi Emilia, My name is Kody Victor and I'm part of the Customer Success Team at Theralytics. We are thrilled to receive your review and would like to express our sincere gratitude for taking the time to share your thoughts about our ABA platform. Your feedback about its efficiency, ease of use, and your preferences is truly motivating. At Theralytics we're committed to providing top-notch service, and your endorsement reinforces our dedication. If you have any further feedback or suggestions, please don't hesitate to reach out, and we’d be happy to support. Thank you!

Brynna L.  
Executive Director  
Hospital & Health Care  
Used the software for: 1-2 years

### "Wonderful Customer Service, Great Quality Product"

January 26, 2022

5.0

Pros

The customer service has truly been top notch, especially for a company newer to billing. They are extremely responsive with our questions, and receptive to customer feedback. I recommend this software to colleagues frequently. The app works perfectly, the billing is smooth, and we've never experienced technical issues. Everything is extremely intuitive, which is so improtant because we can train our staff on it very quickly. After experiencing many issues with other practice management products when I worked at other companies, I am so grateful that we found Theralytics.

Cons

Theralytics is unable to create a superbill with the full information needed for insurance to reimbursed out-of-network families. The actual direct billing is incredibly smooth, but for our private pay clients who need superbills, we've had to get creative with workarounds. They did also offer to custom-create this for us, but the price was pretty significant and outside of our budget as a small company.

Reason for choosing Theralytics

We went with Theralytics because of how intuitive it was compared to other products, and how seamless the billing process is. We've stayed with them because of great customer service. (Shout out to the amazing \[SENSITIVE CONTENT\]!)

Review Source

SK

Sam K.  
COO  
Mental Health Care  
Used the software for: 6-12 months

### "Theralytics has been indispensable to our ABA practice "

October 22, 2021

5.0

Pros

We are a relatively new company and we interviewed several Practice Management Software providers before choosing Theralytics. We found that Theralytics provided all the features we needed in one package. Others may have additional features we would never use making them overly complicated and some don't have some important features as part of their system. It is also useful that they offer data collection. We were unsure how well the software would work and if it would fit our needs, but it has come through. On the occasion that there is a bug or something that needs a slight modification or if we need support, they are very responsive. We have had all our questions/requests to their support staff answered within hours. Also, they take product suggestions/improvements seriously and have implemented a couple that I have requested. We have grown quickly and Theralytics has been a valuable asset. We are very pleased with our decision.

Cons

The payroll functionality could be improved. Currently, there is no way to get it to calculate holidays as 1.5x rate, so I have to do some manual calculations.

Alternatives considered

[AlohaABA](https://www.capterra.com/p/192774/AlohaABA/)[Rethink](https://www.capterra.com/p/177929/rethink/)[CentralReach](https://www.capterra.com/p/140743/CentralReach/)

Reason for choosing Theralytics

Overall, Theralytics has the best balance of service, price, and quality.

Review Source

SH

Shanel H.  
Clinical Director  
Hospital & Health Care  
Used the software for: 1-2 years

### "Comprehensive but user friendly "

February 22, 2023

5.0

Theralytics is reliable and staff are easy to work with and responsive.

Pros

Theralytics is user friendly. It easy for employees to learn the system and input accurate data.

Cons

I wish we could track more data types such as frequency on the skill acquisition sheet.

Reason for choosing Theralytics

I received better service and as a start up, not being charged until I got going was helpful.

Review Source

Damir H.  
Behavior Health  
Medical Practice  
Used the software for: 1-2 years

### "Great software"

March 12, 2024

5.0

Pros

Their team possesses extensive knowledge and maintains a high level of accessibility. They are committed to attentively hearing customer feedback and continuously refining their software to meet the evolving needs of therapists. This software offers data collection and billing.

Cons

There is nothing much that we do not like about this software.

Review Source

JC

Jacob C.  
Director  
Education Management  
Used the software for: 1-2 years

### "I wish we would have chosen them first. Scheduling to data collection to billing-we use it all"

October 24, 2022

5.0

Customer service is quick to respond and hop on a zoom to help fix anything or answer and questions. We were spending so much money on our other practice management software and didn not get the same return on billing or overall service.

Pros

Their upfront data pull made the hassle of switch softwares much more bearable. I love the easy of use and the geofencing, mobile features for my staff in the home and schools.

Cons

We would like to make custom intake forms, it is an extra cost

Reason for choosing Theralytics

ease of use, graphing and mobile features

Review Source

JS

Jaclyne S.  
Administrative Coordinator  
Individual & Family Services  
Used the software for: Less than 6 months

### "Theralytics review "

January 11, 2024

4.0

Overall experience is great still learning all the features would like more explanation/videos on how to use certain features

Pros

Relatively fast at solving issues Recurrence feature in scheduling monthly

Cons

Adding clients/users-Inputting dates of persons year by year instead of inputting numbers manually System going down or glitching

Review Source

Response from Theralytics

January 11, 2024

Hi Jaclyne, Thank you for taking the time to share your experience with Theralytics. We're thrilled to hear that you find our issue resolution process efficient and the recurrence feature in our scheduling system helpful for monthly planning. We understand your concerns regarding the client/user addition process and the manual input of dates. Our team is continually working on streamlining these features to enhance user convenience. We appreciate your feedback as it guides our efforts in improving our system. We're glad to know that your overall experience with Theralytics has been great. We recognize the importance of user education, and we're committed to providing more comprehensive 1-on-1 training, guides and tutorial videos. Your feedback is invaluable to us, and we're grateful for your continued support. Thank you again for taking the time to review us! - Theralytics Team

AW

Amanda W.  
Clinical Director/BCBA  
Mental Health Care  
Used the software for: 1-2 years

### "Impressive "

September 3, 2021

5.0

Having Theralytics has made running an ABA practice much simpler and much more organized. From the billing ease to the customer service, from data collection to organizing client/therapists documents, it’s a one stop shop for keeping everything running smoothly.

Pros

Theralytics is both visually appealing and very user friendly. Onboarding was simple and not as time consuming as some other top practice management systems. Their customer is second to none, their team is proactive, listens and acts on requests, and are extremely responsive. Theralytics has made growing our practice a breeze. Having them is a top necessity in what makes our practice run day to day. They are very cost effective also, and is also available for billing needs.

Cons

Data collection has been missing some components however the team has listened and actively added in needed features.

Reason for choosing Theralytics

The simplicity, cost, costumer service, and overall package of offerings.

Review Source

AB

Amber B.  
Executive Director  
Mental Health Care  
Used the software for: 6-12 months

### "Excellent Service"

August 6, 2021

5.0

I’ve had a wonderful experience and I am so happy to work with the company. As a new small business owner, they’ve made my experience with billing, data collection, and practice management a breeze. I look forward to continuing to work with them.

Pros

The software is easy to use and works on all devices. I’ve found it easy to train new employees on it. It also streamlines most of our services and provides a central location for everything.

Cons

Occasionally, the app for the phone/tablets will glitch or run slow.

Alternatives considered

[CentralReach](https://www.capterra.com/p/140743/CentralReach/)

Reason for choosing Theralytics

I found theralytics to be more affordable. I also like that it’s a small team and quick communication.

Review Source

BN

Barbie N.  
Owner/Agent  
Health, Wellness and Fitness  
Used the software for: 6-12 months

### "Integrated Autism Therapies"

July 31, 2019

5.0

Pros

It is so user friendly, we previously tried the industry leader and hated it. We felt like after our initial on boarding/training (about an hour) we knew Theralytics better than the software we were trained on for 6 weeks.

Cons

No complaints. The nearest thing to a con is we are a startup but we had to start with 10 client minimum fee even though were were not up to 10 clients. However that was still much more affordable than the other software we were using.......so not truly a con as I was happy to pay it.

Reason for choosing Theralytics

I don't recall the names of the other products but several ABA practice management softwares. Theralytics was the last product we looked at. The reps accommodated our schedule so well. They did their introduction presentation for us on a Friday night after business hours. After 20 minutes we felt comfortable and knew this was the product we wanted to use.Since starting up with them they have been fantastic whenever we have had questions....even the dumb ones that took 30 seconds to answer.

Review Source

TR

Tiffany R.  
CEO  
Mental Health Care  
Used the software for: 6-12 months

### "User friendly software and great support team"

April 12, 2021

4.0

Overall we have received quality support and enhanced our systems using an affordable service. Other platforms we have tried have been cumbersome, difficult to train on, and/or completely unaffordable for a small business. While Theralytics still has some adjustments to make that could make our overall user experience better, we do recommend this product.

Pros

Our team enjoys how easy the system is to utilize for scheduling, session notes, and authorization tracking. It allows us to complete the majority of our practice management needs within one platform that is reasonably priced. The support team has been incredibly helpful, is very responsive, and willing to hear feedback about how their product could be improved.

Cons

We find that there are still many limitations within the data collection and graphing portions of the software. We are aware that more features are coming in the future, but for now this limits our ability to efficiently program for our current clients.

Alternatives considered

[AlohaABA](https://www.capterra.com/p/192774/AlohaABA/)[ABAdesk](https://www.capterra.com/p/185531/ABAdesk/)[CentralReach](https://www.capterra.com/p/140743/CentralReach/)

Review Source

LA

Luiza A.  
Executive Clinical Director  
Education Management  
Used the software for: 1-2 years

### "Amazing Software"

December 2, 2020

5.0

I love working with Theralytics and their team. They always respond fast and help in everything we need help with regardless of the area, such as scheduling, billing, etc.

Pros

I love the ease of Theralytics, the fast customer service, the executive team that jumps in whenever issues need to be handled by them, the ease of billing, and everything else in between. I love using them in comparison to other vendors because they’re super easy, fast, reliable, affordable, professional, and highly competitive with their competitors.

Cons

The app used to be a work in progress but it was upgraded and has been showing amazing results.

Alternatives considered

[CentralReach](https://www.capterra.com/p/140743/CentralReach/)[Rethink CRM](https://www.capterra.com/p/133963/REthink/)

Reason for choosing Theralytics

More affordable and it is the same thing and much better with ease of usage.

Review Source

CC

Cody C.  
Regional Clinical Director  
Education Management  
Used the software for: 1-2 years

### "Amazing Product, Even Better Service "

October 13, 2022

5.0

Pros

Theralytics has played an essential role in allowing our therapists to track our clients progress, and creating individualized goals that represents exactly where our clients are. It is so detrimental to have goals that fit our clients exact needs. We appreciate the ability to type in the goals as they need to be versus pre-populated goal banks that may not always fit exactly what the goal is. Theralytics understanding of what the client, therapists and payors need to be successful is evident in navigating the platform. There isn’t another online platform we have found easier to navigate and execute daily tasks (i.e., scheduling, billing, note writing, data collection).

Cons

One barrier we have found is data collection not having an embedded curriculum (i.e. PEAK or VB MAPP).

Review Source

AD

Ashley D.  
CEO  
Mental Health Care  
Used the software for: 1-2 years

### "Theralytics has exceeded all expectations!"

October 27, 2023

5.0

Theralytics has helped my company grow more efficiently we have tripled in size over the past few years and Theralytics has helped myself as the owner to keep things organized. I love that I have the ability to review all aspects of my company at anytime from anywhere.

Pros

The customer service is top tier. All questions are answered quickly. I love that the Theralytics team will train our team how to use the system and really take the time to make sure it’s understood. Adding the billing service has been amazing!

Cons

We have not experienced anything with Theralytics that I would consider a con.

Review Source

Talk to a Capterra advisor for free and get results within 15 minutes.