# TurboTax Business Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is TurboTax Business the right Tax Preparation solution for you? Explore 273 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/179846/turboxtax-business/reviews --- TurboTax Business 4.5 (273) [View alternatives](https://www.capterra.com/p/179846/TurboxTax-Business/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of TurboTax Business Ease of use 4.5 Customer Service 4.0 ## Pros and Cons in Reviews BL Brian L ConsultantSecurity and Investigations, Self-employedUsed the software for: More than 2 years. “For a small business organized as a S-Corp, if you also use QuickBooks this is excellent software for the price.“ February 20, 2026 D. Ryan C MemberFinancial Services, 2 - 10 employeesUsed the software for: Less than 6 months. “No direct line for TurboTax Business so first stop is someone to validate you, second stop is first level support, who is unable to answer questions such as, where is cost basis entered, how do I enter foreign tax as an investment expense.“ February 11, 2026 RW Renee W Direct Support ProfessionalHospital & Health Care, 51 - 200 employeesUsed the software for: 6-12 months. “It helped tremendously when it came to my tax bracket & the amount of a refund I was able to to receive from filing along with my business expenses.“ October 25, 2024 D. Ryan C MemberFinancial Services, 2 - 10 employeesUsed the software for: Less than 6 months. “Completed and filed my 1120s, upon reviewing my K-1 I found that I had no basis from 2024, which shouldn't be surprising since I didn't enter it, but what was frustrating was 1) it ended up being very difficult to find where to enter it 2) it is not acceptable that one needs to hunt thru the forms to enter it (there is no question asking for instance, do you have a basis from previous years to enter).“ February 11, 2026 Megan M ownerCommercial Real Estate, Self-employedUsed the software for: 6-12 months. “What i like the moat about turbotax business is that i can use it all year to prepair my taxes and exspenses“ February 7, 2025 JR Javier R OwnerReal Estate, Self-employedUsed the software for: More than 2 years. “They then made false promises after I contacted support, telling me they refunded their fee (they didn't), giving me a number to get a free tax review (the service said they wouldn't offer this to me), and then telling me it was the IRS who had amended the tax return (they hadn't).“ April 2, 2025 BL Brian L ConsultantSecurity and Investigations, Self-employedUsed the software for: More than 2 years. “Electronic filing is also a huge plus.“ February 20, 2026 JR Javier R OwnerReal Estate, Self-employedUsed the software for: More than 2 years. “Furthermore, their customer support team is so deceptive you can only imagine it's an official policy or part of their culture to lie to customers to get them to get off the phone.“ April 2, 2025 ## Showing most helpful reviews Showing 1-25 of 273 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Shilleah S. Sales and Marketing Manager Consumer Services Used the software for: Less than 6 months ### "Cheaper than an Accountant!" June 17, 2019 5.0 We've only used it this year, and so far, I love it. It was super easy to link up Quickbooks and all our employee info. Very intuitive filling out the tax forms as well. Pros I love that it syncs with our Payroll, that is why we switched from TaxAct is because TurboTax syncs directly with our Intuit Quickbooks. Cons It's more expensive than TaxAct, and the customer service takes forever to get an actual agent on the phone. Switched from [TaxAct Business](https://www.capterra.com/p/186938/TaxAct-Business/) Because we switched our employee payroll to Quickbooks which is also thru Intuit. Review Source HS Hailey S. Property Owner Real Estate Used the software for: 6-12 months ### "As Great for Business as for Personal" June 18, 2025 5.0 I have loved using TurboTax. I have used it for my personal taxes for years and now use it for my businesses. Turbo Tax will ask you questions and input the information directly onto the forms so you don't have to worry about the legalese or try to decipher what is being asked. Pros TurboTax is incredibly user friendly. They use very common jargon so you do not need to be a tax pro in order to answer their questions which search for the next deductions possible for your siutation Cons It can be a bit pricey and if you do business in multiple states you will pay to file for every state you have worked in. Switched from [TaxHawk](https://www.capterra.com/p/233906/TaxHawk/) Ease of use, TaxHawk is cheaper but you have to understand more of the legal jargon in order to use it to it's fullest capabilities. Review Source D. Ryan C. Member Financial Services Used the software for: Less than 6 months ### "TurboTax Business disappoints." February 11, 2026 1.0 Time consuming to reach the appropriate support (multiple transfers for each discussion. Often ending in a disconnect between the second and third support specialist). Poorly designed user interface with limited functionality. Nothing like my experience with TurboTax on my individual tax return. I chose TurboTax Business because I thought it too would be user friendly, functional and well supported. I found that none of those assumptions was correct. Pros Cost? Maybe it would be useful if your tax situation was more simple than any business that I am involved in. Cons Support routinely drops calls between second and third transfer. No direct line for TurboTax Business so first stop is someone to validate you, second stop is first level support, who is unable to answer questions such as, where is cost basis entered, how do I enter foreign tax as an investment expense. The tool appears to have been built in 1989. No ability to import information from a brokerage account. Even worse. There is no ability to enter a 1099 (a 1099 has simple numbered boxes, but TurboTax business does not, nor do they use the same or even similar terms and as I found out after a 2 hour call there simply is no way to enter foreign tax expenses into TurboTax business for a partnership). The above is for an investment pool for my elderly parents structured as a Partnership, so it will be able to receive a stepup basis when they pass away so that they can seamlessly transfer assets to their grandchildren. I say this to point out that a lack of 1099 support for Partnerships is likely impacting a significant number of users. Finally. This entity started as a LLC type S, when attempting to convert to an LLC Partnership it was found that the entire business needed to be reentered. I understand that many of the forms for Type S and Partnership are different, but the preamble is not (company name, address. EIN, partner names, SSNs, addresses - this rework took about 2 hours). Last but not least, I took over the process of filing an 1120s from my accountant this year. Completed and filed my 1120s, upon reviewing my K-1 I found that I had no basis from 2024, which shouldn't be surprising since I didn't enter it, but what was frustrating was 1) it ended up being very difficult to find where to enter it 2) it is not acceptable that one needs to hunt thru the forms to enter it (there is no question asking for instance, do you have a basis from previous years to enter). Switched from [AccountSight](https://www.capterra.com/p/153539/AccountSight/) My accountant used a different software, I switched to speed up the process (my accountant typically needed 8 months to prepare my taxes). Review Source BL Brian L. Consultant Security and Investigations Used the software for: 2+ years ### "Best for Small Business Organized as S-Corp" February 20, 2026 5.0 For a small business organized as a S-Corp, if you also use QuickBooks this is excellent software for the price. Pros Ease of use as well as accuracy. I have been using Turbotax Business to file corporate returns for my S-Corp for many years. I like the fact it imports all of the data from my prior year return as well as from QuickBooks. Electronic filing is also a huge plus. Cons Not too much I don't like about it. However, if I had to pick one thing I'd say there are certain topics the software could give more guidance on. However, the software always points you to the IRS website for further guidance. Review Source KI Kenneth I. Window cleaner Consumer Services Used the software for: 2+ years ### "The only tax prep. Company i use every year" November 16, 2024 4.0 My overall experience with turbotax. Despite the constant Selecting no for premium plans. Basic plans. Regular plans is a good experience. Because i've always done my taxes with them.Never with any other company Pros The thing that I liked most about turbotax is how easy it is for me to upload my W2. Information and then filling in my personal information makes doing taxes way less.Hectic Cons I would have to say constantly asking 4 YouTube, pay for this pay for that basic plan for this premium plan for that. They should just put it all in one bundle and if it's a free service it should be free should not cost in the end Review Source JR Javier R. Owner Real Estate Used the software for: 2+ years ### "TurboTax is plagued with software glitches and deceptive customer support" April 2, 2025 1.0 Terrible. I used TurboTax for several years without issue, but when filing for 2024 taxes, they showed I was owed a refund. I submitted my tax return after confirming the refund and all the information was correct. However, TurboTax filed a different return with the government, instead showing that I owed the government money. They then made false promises after I contacted support, telling me they refunded their fee (they didn't), giving me a number to get a free tax review (the service said they wouldn't offer this to me), and then telling me it was the IRS who had amended the tax return (they hadn't). All in all, TurboTax is susceptible to major glitches in their software. Put simply, you can't trust that the return you are filing is correct. Furthermore, their customer support team is so deceptive you can only imagine it's an official policy or part of their culture to lie to customers to get them to get off the phone. After all, in the end you are liable to the federal government, so they have leverage over you even if they made a mistake. What I once thought was a great business and tool is actually one of the worst pieces of software and worst company cultures out there. I recommend that no one use them for tax preparation. Pros The wizard interface and contextual help provided to file your taxes. Cons The tax filing they made with the government was different from what they showed me on the confirmation page and what I signed my name to. Alternatives considered [H&R Block](https://www.capterra.com/p/123072/H-R-Block-At-Home-Premium-Business/) Reason for choosing TurboTax Business They had a good UI and fair pricing. But I would never use them again after discovering that they have critical software glitches in their tax filing feature and will do nothing to rectify any issues caused by this. Review Source sR steve R. designer Graphic Design Used the software for: 1-2 years ### "Simple and Effective" March 16, 2026 3.0 The software delivers what it promises. It guides you step-by-step. It's not terribly expensive and is lightweight. Pros Seeing live, while inputting slips, deductions, etc., what my Return will amount to. Some tips and warnings and Netfile. Cons The fact that it's needed at all instead of our taxes being automatically calculated and filed, at least as far as basic returns are considered. Review Source JL Jamie L. Owner Child Day Care Services Used the software for: 1-2 years ### "Highly Recommend TurboTax Business for Childcare Programs" August 29, 2025 5.0 My overall experience with TurboTax Business has been great and I will continue to use it! It meets my needs. Pros What I like most about TurboTax Business is its ease of use and wide variety of category options for my business. Cons I have nothing to complain about when it comes to TurboTax Business, it meets all of my Tax Business needs. Review Source TW Tanner W. Integrity Engineer Oil & Energy Used the software for: 1-2 years ### "The ONLY way to do Taxes" September 24, 2024 5.0 TurboTax for Business is anyone and everyone. The most simplistic way to do your tax returns. Pros This is the only way to do Taxes for my family. It walks you through everything with explanations and tells you exactly what you need for each step. Cons The only con was that there were sometimes I needed my old tax returns, and it wasn't straightforward finding them. Review Source NF Nathaniel F. Owner Construction Used the software for: 2+ years ### "A must have!" May 23, 2025 4.0 Pros Turbo Tax Business made keeping track of and doing my business taxes way easier and more stress free than it was before using them. Cons Thers absolutely nothing to complain about Turbo Tax Business. It has made running my business way less stressful for me. Review Source JB Joshua B. CEO Construction Used the software for: 2+ years ### "I'll be back. Keeping it simple. " January 15, 2025 5.0 I'm filing with TurboTax this year, next year and as far as I can see, the following. Keep it up TurboTax. Pros They stay on top of the game. Months before it's time to file there already on it. Getting things prepped and ready. Makes it simple. Absolutely love it. Cons Sometimes things can get confusing. And in order to get the type of help you need it cost. Review Source VR Verified Reviewer owner Commercial Real Estate Used the software for: 6-12 months ### "turbotax business" February 7, 2025 5.0 Pros What i like the moat about turbotax business is that i can use it all year to prepair my taxes and exspenses Cons there is nothing that i dont like about turbotax business i love it Review Source CN Caleb N. Commercial Adv Real Estate Used the software for: 1-2 years ### "A foolproof tax solution" January 6, 2025 5.0 Positive experience overall, quick and easy. Pros Quick and easy solution to a stressful problem Cons No real complaints but would never complain about it being cheaper Review Source IP India P. Used the software for: ### "Yearly Turn to TurboTax to file my own taxes" March 29, 2018 4.0 Pros Turbotax will keep prior years information saved for next years taxes if you have not had any significant changes you can easily file your taxes without having to locate documents for filing the EITC, employer information, household information etc. There is no cost to file your federal taxes with Turbotax. It sends reminders when your tax return is estimated to come. It allows for you to have access anywhere being it is web-based and anywhere you have internet access you can access Turbotax. It has a forum for questions and answers for anyone to review and a free estimation of your tax return estimator. It allows you to review your taxes for any errors or mistakes. If you remain idle too long the software will automatically log you out. It allows users to file their own taxes. They have areas to explain questions asked on taxes. It is user friendly. With so many users it should not allow you to access your taxes and then force you to upgrade the next year and if you do not it will vanish your information in front of your face which is sort of rude if you ask me. They should just delete if after they send the information or at the end of the tax year your filing for ask would you like to take out to save next years information for fast and easy convience? People would be more inclined because they have the money to do it to be taken out. What if I do not want to upgrade and needed to amend a tax year and they erased the information what happens then? Cons It only saves your information if you pay to upgrade the software if you do not pay your information is lost and you have to input everything like a first time user. There is a cost for your state taxes but it does not seem to be as detailed for state taxes as it is for federal as far as claiming the EITC through State Taxes as well. Because people fraud taxes some answers in the forum or vague and for people really wanting the answer it really is not presented as a yes or no. Maybe they can have a ask a legal question regarding your taxes feature for answers to tax related questions and provide that as an additional service where the question is emailed to you. Are for an a la carte flat fee with the upgrade you have the option to have lawyer/irs agent answered tax related quesitons with definite answers provided in a general forum and have a per day usage charge deducted from taxes or something of the sort. Then you can really do your taxes without having to consult someone, then finish your taxes later. Review Source BM BRANDON M. Attorney Law Practice Used the software for: 2+ years ### "Gets worse every year that goes by" March 14, 2020 1.0 TurboTax is a one-stop-shop for the two certainties in life, Death and Taxes, because by the time you're halfway through using their product, you'll be sure to want to blow your brains out. Pros The only thing I used to like is that it would sync with other free Intuit products like Mint, but the new version is so buggy that even syncing doesn't work Cons 1\. Suprise charges. Anything you do will sneak attack you with an upcharge for a necessary feature when you're halfway through. For example, the business version will charge you about $175 just for the software, then another $60 or so for your state, and if you're in NYC, it'll try to charge you even more for the city. Even their phone support team didn't know if NYC and NY State were necessary concurrently. The free version of the personal version hits you about halfway through with a surprise, "if you want to add a 1099, you have to pay us." 2. Bugs galore. The software logs you out, won't accept your password when you try to log back in, and won't let you reset your password. More wasted time. 3. Phone support is near non-existent, and the few staff members who do man the phones appear to lack information and authority to necessary to provide effective assistance. Also, you have to go through a phone tree where you may as well have to answer three riddles and sacrifice your firstborn to get to a human, and by the time you get that poor bastard on the other end of the line, you're seeing red and using every ounce of willpower not to take out your rage on the poor soul who is no doubt underpaid by a corporation that singlehandedly lobbied (successfully) to ensure that your taxes could not be done for you automatically by states for free. Reason for choosing TurboTax Business TurboTax was supposedly user-friendly, but that proved not to be the case. Review Source AS Andy S. Self-Employed Music Used the software for: 2+ years ### "Amazing for Business Owners and Self-Employed" March 30, 2021 5.0 My overall experience has been amazing. Truly a helpful solution to doing your taxes and it is a fraction of the cost of a CPA. Every dollar can count when you're self-employed so saving that little bit during tax season and being at ease knowing you're using a great platform has helped a ton. Highly recommended! Pros TurboTax saves a lot of money versus going to a CPA for tax season! It's highly intuitive and easy to use, even while being self-employed and owning my own business. Every year, the financial landscape changes and different sources of income come and go, but TurboTax asks you so many specific questions while working on your tax return that it makes figuring everything out very easy. In cases where I have been confused, a quick google search yields many results from their site and customer support, which have answered every question I've ever had. I've heard that their customer service and guidance is amazing but I haven't needed to use it. Cons Occasionally there is a vague question but that is very rare and usually easily answered. Also, at the end of your return, if something is wrong, it won't process its final analysis so you need to go back and find the problem. Sometimes it's easy to find and other times they don't make it pop out so you have to search for a bit to figure out what was missed or what is incorrect. Review Source DG Daniel G. Owner Construction Used the software for: 2+ years ### "Makes filing taxes easy." April 30, 2023 5.0 I have been using Turbo Tax for 20 years. It is very thorough and I have never been audited. I feel confident that I am in compliance with the tax laws. Pros It asks all the questions so you don't leave anything out. Cons I couldn't think of anything except that you have to pay to file the state portion of the tax. Reason for choosing TurboTax Business Past experience with Turbo Tax was good so no reason to change. I am familiar with it. Creature of habit. Review Source JW Joe W. Owner Retail Used the software for: 2+ years ### "Not as good as in the past. " March 10, 2022 3.0 Its an annual event to file and pay taxes, both Federal and State. I have used this software since it first was issued and this year was pretty much the first time I had problems. The first problem was when I tried to open an old return and it would not open claiming I had to put the purchase code in again. Well not that easy I called Turbo Tax support and they saw I purchased the software but couldn't find a key. Lucky I had a paper copy after 20 minutes somehow the line went dead. So much for support. Problem 2. Apple like to update its OS and Turbo Tax made the decision to make their software to only work on the new OS. I have not updated my computer because of old software that works and I don't have a need to spend about $2500 to update all the software just to do the taxes. I figured out a way by using someone else's computer and e-mailing my last years tax return to them and allowing it to be used with the new software. Turbo Tax should not have taken this step to make their software only to work on the newest system. This is a problem in the industry where I believe it is done to generate upgrade sales without regard to the consumer. Pros That is is still somewhat easy to use, but the new requirement of only working on the new MAC OS is a major problem. Cons That it would not work on an older computer that had all my old tax records that was used with previous editions of this software. Reason for choosing TurboTax Business In stead of switching I found a work around. But will be looking to see reviews of H&R for next year and may have to switch. Review Source AT Amy T. Owner Retail Used the software for: 1-2 years ### "Highly recommend as a DIY option for income taxes" April 23, 2019 5.0 Pros TurboTax Business really walks you through everything you need. My taxes aren't extraordinarily complex, but I do run an inventory-based business, so it's more complex than a basic employee tax filing. That said, TurboTax really seems like it can handle the tax situations of quite a lot of people. It's pretty reasonably priced, and asks you questions that walk you through everything. They've got helpful explanations embedded within the software for questions you'd likely have about a specific section. They also have a pretty thorough help section, as well as live support if you need (though I never did). I hadn't ever done my own taxes before (only used H&R Block or similar in the past before owning a business), but I felt like TurboTax was very approachable. Cons The only small complaint I have is that if you aren't working on the software for a little while, it logs you out (which is great for security purposes), but then when you log back in, it just takes you to the dashboard and you have to navigate back to the part you were working on. I wish it would give you the option when you log back in of taking you directly to the last page you had been on when it logged you out. Review Source VR Verified Reviewer Graphic Designer Design Used the software for: 2+ years ### "Works great for an uncomplicated small business" October 7, 2020 5.0 It does what I need easily and I have no complaints, and for taxes and bookkeeping, that's what you're looking for! Pros I have a small business on the side and TurboTax Business serves my needs really well. Keeps me organized and makes tax time a breeze. If you've got a lot more going on or this is your primary business, you may be looking for more functionality, but for a side hustle this is top notch. Cons Every time I've tried to contact customer service they haven't been a ton of help. Always want you to buy into a higher tier or send you to the forums. I usually find an answer there but it would be great to have people who'd answer your questions quickly. Review Source SM Sahar M. Real Estate Salesperson Real Estate Used the software for: 2+ years ### "Turbotax took away my tax preparation headache " August 30, 2023 5.0 Excellent!!! I can go to sleep during my tax preparation days without having to worry that my taxes may have an error. With TurboTax “, accuracy is guaranteed!!! Pros I wish I could give this software more than 5 stars. It helps me get my taxes done literally within an hour. It saves my time, effort and energy. The calculations are super accurate. The recommendations are super helpful. Turbotax is my tax assistant cum accountant that helps me with every aspect of my tax preparation. Cons I Love everything about TurboTax!!! A few years ago, i used to visit an accountant. Now TurboTax has taken away my hassles. There’s Nothing that I don’t like about TurboTax. Review Source LH Lori H. Pet sitter Veterinary Used the software for: 2+ years ### "Easy to use." July 3, 2021 5.0 Straight forward. Pros It is straightforward and pretty easy to use. It walks you through each step and if you have questions, you can click to learn more. You can also utilize live tax advisors to help. Also, If you have a simple tax return you can file it free with electronic filing. TurboTax is a great way to get your taxes done. Cons I really haven't noticed any cons for this software. The pricing seems reasonable or comparable to other tax software. Review Source VR Verified Reviewer Customer Success Manager Leisure, Travel & Tourism Used the software for: 2+ years ### "Perfect Way to File Your Own Taxes If you do a Simple return" March 14, 2018 5.0 Pros I have been using TurboTax to file my own taxes for about 4 years now. It's consistently getting better and easier to use. My personal information auto-populates from last year and I can import my W-2's easily. It takes me about an hour to file my taxes, quick and easy. I do not have a very complicated tax return but I always feel confident that TurboTax has asked me enough questions to make sure I am getting the maximum return back. Cons They charge you more to auto-populate your personal info from last year. I had a question about why I did not qualify for a tax credit this year, none of the help buttons or articles were giving me a clear enough answer. I wanted to speak to a customer service rep in person and I scheduled for them to call me but never received a phone call. When I called I had to go thru the usual automated answer/waiting on hold deal. Defeats the purpose of having a no wait option to request a phone call. Review Source VR Verified Reviewer Contract Writer Broadcast Media Used the software for: 2+ years ### "Tax time savior" December 3, 2019 5.0 I love TurboTax for organizing my finances when tax season rolls around. It walks me through every step and explains things really well. I highly recommend it for those who don't have just a simple W-2 to file. Pros I love that TurboTax walks me through all the potential areas of deductions and credits that I wouldn't know of otherwise. Cons The only thing that's a little bit of a pain is that it comes in a CD, and you have to go through a whole thing with support if you don't have a disk drive on your computer and want to download it from the internet. Review Source VR Verified Reviewer Sales Associate Retail Used the software for: 2+ years ### "Very Helpful for Those Without Tax Knowledge" December 6, 2020 3.0 My overall experience with TurboTax has been good. I have successfully been able to file on my behalf multiple times and very easily! Pros I like TurboTax because for the last couple years, I have filed my taxes by myself and TurboTax has made it extremely easy for me to do that! It is easy to follow and I have never had an issue with my filings or returns. Cons What I liked least about this software are all the premium features such as not being able to have access to some files after certain amounts of time. Review Source Similar Products Featured