# ScriptRunner  Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about ScriptRunner  Software - reviews, pricing plans, popular comparisons to other IT Management products and more.

Source: https://www.capterra.com/p/179858/ScriptRunner

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# 

 ScriptRunner Software Review 2026: Features, Integrations, Pros & Cons

Last updated on December 11, 2025

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

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[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

ScriptRunner

## What is ScriptRunner ?

ScriptRunner is the leading PowerShell-centric IT automation platform. Our ScriptRunner solution enables you to streamline, automate, delegate and monitor all IT management processes in one place. ScriptRunner empowers enterprise IT operations around the globe to elevate their service quality, boost productivity, and consistently meet Service Level Agreements. Whether it's automating routine tasks or complex processes like user onboarding, ScriptRunner is the key to unlocking higher performance and user satisfaction, while massively saving time. Seamless integration with leading ITSM systems enables comprehensive and secure automation from start to finish. With our all-in-one IT automation solution you can streamline, automate, delegate and monitor your entire and diverse IT infrastructure. One platform to manage on-prem systems like Active Directory, Microsoft Exchange, SQL Server and VMware as well as cloud services including Microsoft 365, Azure, AWS, GCP and many more.

## What is ScriptRunner used for?

[DevOps](https://www.capterra.com/devops-software/)[Managed Service Providers (MSP)](https://www.capterra.com/msp-software/)[Service Desk](https://www.capterra.com/service-desk-software/)

Top alternative

Featured

Overall rating

Based on 9 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Contact vendor  
for pricing

Free trial  
available

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Do you work for ScriptRunner ?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.scriptrunner.com&name=ScriptRunner )

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### ScriptRunner

4.7 (9)

VS.

[4.5 (768)](https://www.capterra.com/p/227102/JIRA-Service-Management/reviews/)

Starting Price

Contact vendor

Starting Price

$20

Per User, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.1 (9)

Ease Of Use

4.2 (751)

Value For Money

4.0 (9)

Value For Money

4.3 (532)

Customer Service

4.9 (9)

Customer Service

4.3 (542)

## ScriptRunner alternatives

Highest Rated

[4.7 (288)](https://www.capterra.com/p/184229/NinjaOne/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

97%

of reviewers

rated it above 4 stars

[4.5 (698)](https://www.capterra.com/p/132997/Freshservice/reviews/)

Starting price

$19.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

94%

of reviewers

rated it above 4 stars

[4.5 (448)](https://www.capterra.com/p/144309/Atera/reviews/)

Starting price

$129.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

94%

of reviewers

rated it above 4 stars

[4.6 (15)](https://www.capterra.com/p/178220/Virima/reviews/)

Starting price

$10000.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/179858/ScriptRunner/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

API

Application programming interface that allows for integration with other systems/databases

Collaboration Tools

Provides a channel for team members to share media files, communicate, and work together

Compliance Management

Track and manage adherence to policies for any service, product, process, or supplier

Customizable Branding

Add customized logos and colors to align with company branding

Dashboard

Assembly of graphs and charts for visualizing and tracking statistics/metrics

Event Logs

A chronological record of actions or occurrences within a network, software, or process

ScriptRunner 21 features

Application programming interface that allows for integration with other systems/databases

Provides a channel for team members to share media files, communicate, and work together

Track and manage adherence to policies for any service, product, process, or supplier

Add customized logos and colors to align with company branding

Assembly of graphs and charts for visualizing and tracking statistics/metrics

A chronological record of actions or occurrences within a network, software, or process

Managing service requests, incidents, IT issues & support with a ticketing system

Manage and track all disruptions and incidents

Inspecting the issue resolution process for compliance with related systems and regulatory guidelines

Tracking KPIs over a certain period to assess helpdesk issues, ticket status & resolution, costs and revenue stats, assets usage & more

Schedule predetermined or ad hoc maintenance services and labor requests

Observe and track the demand, usage, progress or quality of a system, product, or user

Install software updates and bug fixes remotely

Create, manage, and track policies and procedures within an organization

Planning, scheduling, and overseeing the release of software or system changes into a live or production environment

Remotely monitor and manage client networks, endpoints, systems, and devices via locally installed applications

Plan availability and assign specific time slots for tasks and resources

Online portal through which end users can access the system, manage tasks, or obtain information

Continuously scan servers on a designated network to monitor health and search for any irregularities or failures

Set and monitor service level agreements to ensure timely response and resolution

Track, manage, or resolve user requests and IT incidents/issues

Get Advice

We can help you find the software with the features you need.

Features

4.3 (9)

4.3

Based on 9 reviews

## Pricing

Value for money

4.0 (9)

### Starting price

Contact vendor  
for pricing

Free trial  
available

Value for money

4.0 (9)

4.0

Based on 9 reviews

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.9 (9)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.9 (9)

4.9

Based on 9 reviews

## User reviews

Overall rating

4.7

Based on 9 reviews

Filter by rating

5(6)

4(3)

3(0)

2(0)

1(0)

Mentioned topic

Sorted by most recent

BB

Bruno B.

Scripter

Information Technology and Services

### "Easy delegation in no time"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

June 15, 2020

Our overall experience is a stable system that easily integrates in every IT landscape and is a must have! After the implementation our focus shifted from : "should we really automate and delegate this" to let's automate and delegate tasks in no time.

Pros

The advantage of scriptrunner is that the interface is intuitive and easy to use, you'll get used to in no time. The versatility and connectors enables you to interface and interact with almost every system, on premise, Amazon, Azure, Office 365 . Last X-mas we even automated our x-mas tree lights with ScriptRunner and PowerShell, this was really fun!

Cons

One disadvantage is that it can cause an addiction to PowerShell and make you automating everything.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

June 22, 2020

Hey there! Thank you so much for your positive feedback.

GZ

Gerd Z.

CTO

Government Administration

### "Best Choice in automating the Windows Server World and making it easer to administrate !"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

April 15, 2020

Very good, i am satisfied with the product, andthank to the good Team of scriptrunner, they helped us getting a quick start ;-)

Pros

the preconfigured template for everything, the good easy to use front end and the ability to seperate rights and users

Cons

nothing could be better, like the Exchange of new scriptwith other customers ;-)

Reasons for choosing ScriptRunner

.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

April 16, 2020

Thank you for your review! We are very happy you're satisfied with ScriptRunner.

TS

Tobias S.

IT System Engineer

Internet

### "Gutes Werkzeug für Infrastruktur Automatisierung und Delegation von Aufgaben"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

April 8, 2020

ScriptRunner ist ein gutes Tool um wiederkehrende Aufgaben durch Skripte zu automatisieren und zu delegieren. Durch das Automatisieren und Delegieren von Aufgaben erhöhen wir die Qualität und Zuverlässigkeit der Systeme und gewinnen dadurch mehr Zeit für andere Projekte.

Pros

Gute und einfache Administrationsoberfläche um Skripte in Workflows einzurichten. Mit den bereitgestellten ActionPacks lassen sich die ersten Workflows einfach und schnell realisieren, auch ohne tiefgehende PowerShell Kenntnisse. Die zentrale Speicherung der Skripte und Anbindung via Git erspart das unnötige Kopieren der Skripte auf verschiedene Systeme. Zusätzlich erhält man eine einfache Dokumentation der Skripte und kann diese mit Tags organisieren. Guter und arrangierter Support.

Cons

Anwendungsdokumentation zum Nachlesen könnte verbessert werden, insbesondere bei neu erschienenen Funktionen. Endbenutzeroberfläche könnte besser sein.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

April 16, 2020

Vielen Dank fur ihr ausfuhrliches Feedback!

DD

Daniel D.

Senior Infrastructure Engineer

Automotive

### "Unique Solution"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

March 30, 2020

Pros

Combines PowerShell script delegation and task automation in a single package. Easy to use and administer. Provides the missing tooling to use PowerShell scripts org-wide, for any employee.

Cons

Auditing and reporting features regarding job execution could be improved upon.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

March 31, 2020

Thanks for your review and feedback! All the best, the ScriptRunner Team

AU

Anonymous User

System Engineer

Telecommunications

### "Interactive script running engine"

5.0

Overall Rating

5.0

5.0

Ease of Use

3.0

3.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

March 26, 2020

We try to use ScritpRunner for administering our hundreds of Office365 customers. All this Powershelln that we need for Office365, but not all Helpdesk users can manage without Scriptrunner.

Pros

It have quite ok user interface It's quite easy to create interactive scripts - example: choose customer, choose user and then take action with it.

Cons

User interface if limited No easy way to input-output CSV files

Alternatives considered

[Jenkins](https://www.capterra.com/p/171026/Jenkins/)

Reasons for choosing ScriptRunner

Better user interface, interactive scripts (using cascading querys)

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

March 30, 2020

Thank you for your feedback! - Your ScriptRunner Team

JC

Jeff C.

Cloud Administrator

Aviation & Aerospace

### "Great entry point for PowerShell focused DevOps"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

April 1, 2019

It took a little bit of work to get all the scripts organized and the workflows set up but once everything was set up, it worked really well. ScriptRunner customer service was very responsive to my questions and even provided additional documentation and suggestions.

Pros

The ability to assign scripts to jr. admins and end users to run. I also like organizing the scripts into logical areas and centrally manage them from a single location. No more copying to a shared drive. The ability to integrate with Git repositories is a huge time saver. Another great feature is the ability to add a GUI interface to the scripts. This really helps with the end users and jr. administrators when they are running the scripts.

Cons

The software adds some overhead to the system and running the scripts seem to be slow at times. The main interface seemed a little sparse. I would have liked more options available on the main interface.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

April 5, 2019

Thank you very much for your review!

FW

Ferdinand W.

System Engineer

Information Technology and Services

### "Scriptrunner for Service Providers"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

March 18, 2019

We are a Service Provider and we are using Scriptrunner as automation and Delegation Plattform. We using Scriptrunner with git for our powershell scripts. The enduser interface could be better, but overall the tool is very awesome and helpful software.

Pros

Delegation is very easy Reusability is really awesome Handling of different targets and credentials is working like charm Really good possibilities to connect with other tools

Cons

User Interface is kind of limited. This could be improved.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

March 26, 2019

Hi, thank you very much for the review! Best, the ScriptRunner-Team

LB

Lars B.

IT SysAdmin

Building Materials

### "Want run PowerShellScripts? You have get ScriptRunner!"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

3.0

3.0

Customer Service

4.0

4.0

Likelihood to Recommend

9/10

February 4, 2019

Pros

script integration - upload from PowerShellISE to ScriptRunner-Repo task delegation to users with NO admin rights no worries about right authorization - credentials are stored with script task one point of scheduling scripts calling scripts via message or rest interface sending output via mail

Cons

it is not for free :-/

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

February 5, 2019

Thank you very much for this awesome review! :) We are very happy that you like our software!

Markus E.

IT System Administrator

Electrical/Electronic Manufacturing

### "Easy living for your company without IT Administration knowledge"

4.0

Overall Rating

4.0

4.0

Ease of Use

3.0

3.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

7/10

November 13, 2018

A lot of kinds equal, ACL, Filesharing, AD and reboot the servers ( remote tsaks )

Pros

No master password are necessary # other connections with sevreral systems

Cons

Easy way to play a powershell programm as your hotline ...

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

November 21, 2018

Thank you for your feedback!

[View all Reviews](https://www.capterra.com/p/179858/ScriptRunner/reviews/)

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Independent research methodology

Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.

[Learn more](https://www.capterra.com/resources/proprietary-data-research/)

How Capterra verifies reviews

Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

[Learn more](https://www.capterra.com/resources/how-we-verify-reviews/)

How Capterra ensures transparency

Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website.

[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)