Who Uses This Software?

- Primary: SysAdmins and Service Desk it IT-Operations and Managed Service Provider. - Secondary: Departments and End User Self Service


Average Ratings

4 Reviews

  • 4.5 / 5
    Overall

  • 4 / 5
    Ease of Use

  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    $38.00/month/user
    See pricing details
  • Free Trial
  • Deployment
    Cloud, SaaS, Web
    Installed - Windows
  • Training
    Documentation
    Webinars
    Live Online
    In Person
  • Support
    Online
    Business Hours

Vendor Details

  • AppSphere
  • www.scriptrunner.com
  • Founded 2010
  • Germany

About ScriptRunner

Make PowerShell a real solution. For you and your team. ScriptRunner uses PowerShell to automate and delegate daily tasks intelligently, easily and securely. Especially the ones that keep you from your job. It simplifies the use of PowerShell for administrators, the service desk and end users. That makes ScriptRunner an essential part of a fully automated IT infrastructure. Not tomorrow but today.


ScriptRunner Features

  • Backup Management
  • Billing & Invoicing
  • CRM
  • Dashboard
  • Help Desk
  • Issue Management
  • Live Chat
  • Patch Management
  • Project Management
  • Remote Access
  • Remote Systems Monitoring
  • Scheduling
  • Approval Workflow
  • Dashboard
  • KPIs
  • Policy Management
  • Portfolio Management
  • Prioritization
  • Release Management
  • Timeline Management
  • Troubleshooting Reports
  • Alerts / Escalation
  • Automated Routing
  • Customizable Branding
  • Document Storage
  • Email Integration
  • Interaction Tracking
  • IT Asset Management
  • Knowledge Base Management
  • Multi-Channel Communication
  • Network Monitoring
  • Real-time Chat
  • Self Service Portal
  • Service Level Agreement (SLA) Management
  • Ticket Management
  • Capacity Monitoring
  • Compliance Management
  • Event Logs
  • Hardware Inventory
  • IT Budgeting
  • License Management
  • Patch Management
  • Remote Access
  • Scheduling
  • Software Inventory
  • User Activity Monitoring
  • Change Management
  • CMDB
  • Incident Management
  • IT Asset Management
  • Knowledge Base
  • Mobile Access
  • Procurement Management
  • Remote Control
  • Self Service Portal
  • SLA Management

ScriptRunner Reviews Recently Reviewed!


Capterra loader

Easy living for your company without IT Administration knowledge

Nov 13, 2018
4/5
Overall

3 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Extremely
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Pros: No master password are necessary

#

other connections with sevreral systems

Cons: Easy way to play a powershell programm as your hotline ...

Overall: A lot of kinds

equal, ACL, Filesharing, AD and reboot the servers ( remote tsaks )

Vendor Response

by AppSphere on November 21, 2018

Thank you for your feedback!

Great entry point for PowerShell focused DevOps

Apr 01, 2019
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Extremely
Likely

Pros: The ability to assign scripts to jr. admins and end users to run. I also like organizing the scripts into logical areas and centrally manage them from a single location. No more copying to a shared drive. The ability to integrate with Git repositories is a huge time saver.

Another great feature is the ability to add a GUI interface to the scripts. This really helps with the end users and jr. administrators when they are running the scripts.

Cons: The software adds some overhead to the system and running the scripts seem to be slow at times. The main interface seemed a little sparse. I would have liked more options available on the main interface.

Overall: It took a little bit of work to get all the scripts organized and the workflows set up but once everything was set up, it worked really well. ScriptRunner customer service was very responsive to my questions and even provided additional documentation and suggestions.

Vendor Response

by AppSphere on April 05, 2019

Thank you very much for your review!

Scriptrunner for Service Providers

Mar 18, 2019
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: Delegation is very easy

Reusability is really awesome

Handling of different targets and credentials is working like charm

Really good possibilities to connect with other tools

Cons: User Interface is kind of limited. This could be improved.

Overall: We are a Service Provider and we are using Scriptrunner as automation and Delegation Plattform. We using Scriptrunner with git for our powershell scripts. The enduser interface could be better, but overall the tool is very awesome and helpful software.

Vendor Response

by AppSphere on March 26, 2019

Hi,
thank you very much for the review!
Best, the ScriptRunner-Team

Want run PowerShellScripts? You have get ScriptRunner!

Feb 04, 2019
4/5
Overall

4 / 5
Ease of Use

3 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: script integration - upload from PowerShellISE to ScriptRunner-Repo

task delegation to users with NO admin rights

no worries about right authorization - credentials are stored with script task

one point of scheduling scripts

calling scripts via message or rest interface

sending output via mail

Cons: it is not for free :-/

Vendor Response

by AppSphere on February 05, 2019

Thank you very much for this awesome review! :) We are very happy that you like our software!