--- title: "Parcel Perform Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Parcel Perform Software - reviews, pricing plans, popular comparisons to other Returns Management (RMS) products and more." source_url: "https://www.capterra.com/p/179868/Parcel-Perform/" page_type: "product" language: "en" --- # Parcel Perform Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 17, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support) Parcel Perform ## What is Parcel Perform? Parcel Perform is the leading AI Delivery Experience Platform, enabling brands to win AI Commerce by connecting a brand's visibility across AI shopping agents to it's actual delivery performance. Built on the industry's most comprehensive logistics data, the platform offers a full suite of solutions: AI Commerce Visibility, Checkout Experience, Post-Purchase Experience, Returns Experience, and Logistics Experience— all powered by our central intelligence layer, AI Decision Intelligence. With its AI-native approach, Parcel Perform empowers businesses worldwide to create a delivery experience of the highest standards, master proactive logistic control, and lead by becoming the preferred choice for AI and shoppers. ## What is Parcel Perform used for? [Shipping](https://www.capterra.com/shipping-software/)[Returns Management (RMS)](https://www.capterra.com/returns-management-software/)[Business Intelligence](https://www.capterra.com/business-intelligence-software/) Top alternative Featured Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Contact vendor for pricing Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Parcel Perform?[Manage this product listing](https://www.g2.com/products/parcel-perform/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Parcel Perform 0.0 VS. [4.7 (743)](https://www.capterra.com/p/136895/Freightview/reviews/) Starting Price Contact vendor Starting Price $149 Other, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 0.0 (0) Ease Of Use 4.8 (743) Value For Money 0.0 (0) Value For Money 4.6 (639) Customer Service 0.0 (0) Customer Service 4.7 (691) ## Parcel Perform alternatives Highest Rated [4.9 (473)](https://www.capterra.com/p/178663/AfterShip/reviews/) Starting price $11.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [4.7 (47)](https://www.capterra.com/p/152285/FreightPOP/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [PCS TMS](https://www.capterra.com/p/29249/Express/) [4.2 (248)](https://www.capterra.com/p/29249/Express/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 83% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/29249/Express/) [Cargoson](https://www.capterra.com/p/228964/Cargoson/) [4.8 (53)](https://www.capterra.com/p/228964/Cargoson/reviews/) Starting price $199.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/228964/Cargoson/) ## FAQs about Parcel Perform Overview ### What company size and specific industries is Parcel Perform built for? Parcel Perform is designed for top e-commerce and retail brands, especially larger businesses that need better delivery experience, logistics control, and visibility across AI shopping agents. It fits companies in online commerce and retail operations that manage shipments at scale and want clearer tracking and delivery oversight. Features and Usability ### What are the key features of Parcel Perform? Parcel Perform offers shipment tracking and package tracking, order tracking, delivery tracking, and status tracking for freight operations and eCommerce. It also includes delivery estimates, real-time monitoring, alerts/notifications, dashboards, historical reporting, visual analytics, and role-based permissions, plus API access, third-party integrations, and website integration. Integrations ### Which third-party tools and platforms does Parcel Perform integrate with? Parcel Perform integrates with Adobe Commerce, BigCommerce, Klaviyo, PrestaShop, Shopify, and WooCommerce. These catalog integrations cover major eCommerce and marketing platforms, giving Parcel Perform support for store management, customer messaging, and order-related workflows across common online retail systems. Getting Started and Support ### What training and onboarding options does Parcel Perform offer? Parcel Perform provides live online sessions, webinars, and documentation to help teams get started. Live online sessions support guided training, webinars cover shared instruction for groups, and documentation offers written material for self-paced reference and review. Getting Started and Support ### What customer support options does Parcel Perform offer? Parcel Perform provides email/help desk, a knowledge base, phone support, 24/7 live rep, and chat. No reviewer feedback on support is available here, so user experience details such as response speed or helpfulness cannot be assessed from the provided information. ## Features AI summary Based on 1,440 Returns Management (RMS) reviews Capterra data shows that buyers of shipment tracking software rank the following features as their top priorities: - **Label Printing** (**59%** of reviewers rated this feature as critical) - **Shipping Labels** (**62%**) - **Delivery Tracking** (**55%**) Parcel Perform supports **Delivery Tracking**, which gives teams visibility into shipment progress and delivery status. However, it does not include **Label Printing** or **Shipping Labels**. Instead, it offers other important features that reviewers also value, including **Status Tracking** (**47%**), **Delivery Record** (**42%**), and **Website Integration** (**47%**). These features help businesses monitor order movement, keep shipment histories organized, and connect tracking updates to customer-facing channels, allowing teams to improve shipment visibility and customer communication. Access Controls/Permissions Define levels of authorization for access to specific files or systems Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities Alerts/Notifications Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges API Application programming interface that allows for integration with other systems/databases Benchmarking Compare key metrics for the business against prominent players in the industry Customizable Branding Add customized logos and colors to align with company branding Parcel Perform 39 features ### All Features - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Benchmarking: Compare key metrics for the business against prominent players in the industry - Customizable Branding: Add customized logos and colors to align with company branding - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Dashboard: Assembly of graphs and charts for visualizing and tracking statistics/metrics - Data Import/Export: Import and export data to and from software applications - Delivery Estimate: A note of the expected delivery date and time - Delivery Record: Notation showing the location and time stamp of shipment delivery - Delivery Tracking: Track item deliveries through dispatch notifications, status and location tracking, and ETA updates - Email Templates: Pre-made examples and templates for emails - For eCommerce: Intended to be used by online stores - For Freight Operations: Intended to be used by freight brokers and logistics companies - Historical Reporting: Information, data and reports that are being tracked over time - Mobile Alerts: Notifications via mobile devices - Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user - Order Management: Manage and track customer orders for goods, investments, or any other purchases - Order Tracking: Track orders throughout the fulfillment process - Package Tracking: Track the parcel or consignment delivery status - Performance Management: Organize and manage the accomplishments and development of employees or performance of applications or systems - Predictive Analytics: Predict future data based on historical data sets - Real-Time Analytics: Analyze and gain insights into data in real-time - Real-Time Data: Receive data and information in real time - Real-Time Monitoring: Active monitoring of systems, applications, or networks - Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs - Real-Time Reporting: Active reporting of data and metrics - Real-Time Updates: Receive system updates as soon as any changes are made - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Role-Based Permissions: Set & manage permission levels based on user roles and restrict access to only authorized individuals - Self Service Data Preparation: Access, combine, transform, and store data without the help of an IT department - Shipment Price Calculation: Calculation of shipment price based on size, weight, route, timeframe, and carrier. - Shipment Tracking: The software will assign a tracking number associated to the order number to track the physical progress of the package in delivery. - Shipping Management: Manage and track orders being shipped to customers - Status Tracking: Track the status over time for a request, process, asset, or transaction - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Visual Analytics: Interact with data visualization elements, such as charts and graphs, to drill down into data - Website Integration: Seamlessly integrates with 3rd party websites --- Get Advice We can help you find the software with the features you need. ## Pricing Free Trial Business / Enterprise Contact Vendor for Pricing It includes: - TRACK - Tracking Data Integration - ENGAGE - Branded Tracking Widget - CARE - Customer Service Toolkit - ANALYZE - Logistics Intelligence - PREDICT - ML-based Date-of-Arrival Prediction - NOTIFY - Branded Tracking Notifications - RATE - NPS Customer Feedback - COMPLY - SLA Compliance Management - RETURNS - Label & Returns Management - CUSTOMIZE - Solutions & Integrations ## Integrations [ Shopify](https://www.capterra.com/p/83891/Shopify/)[ WooCommerce](https://www.capterra.com/p/225601/WooCommerce/)[ Adobe Commerce](https://www.capterra.com/p/227129/Magento-Commerce/)[ Klaviyo](https://www.capterra.com/p/156699/Klaviyo/)[ BigCommerce](https://www.capterra.com/p/131883/Bigcommerce/)[ PrestaShop](https://www.capterra.com/p/134005/PrestaShop/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.