--- title: "Shipup Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Shipup Software - reviews, pricing plans, popular comparisons to other Shipment Tracking products and more." source_url: "https://www.capterra.com/p/179869/shipup/" page_type: "product" language: "en" --- # Shipup Software Review 2026: Features, Integrations, Pros & Cons Last updated on July 21, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Shipup ## What is Shipup? Top shipment tracking solution driven by customer experience success. Ecommerce brands take control over the most volatile part of the customer experience —the post-purchase— so they increase brand loyalty & save support cost Display ads, product reco, or even promo codes in this new customer communication channel with a highly qualified audience (emails with a massive 65% open rate). Boost your rate of repetitive purchase (up to +20%) while reducing call center delivery tickets (up to -80%). ## What is Shipup used for? [Shipment Tracking](https://www.capterra.com/shipment-tracking-software/)[Delivery Management](https://www.capterra.com/delivery-management-software/)[Shipping](https://www.capterra.com/shipping-software/) Overall rating Based on 7 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price €299 Usage Based, Per Month Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Shipup?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.shipup.co/&name=Shipup) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Shipup 4.9 (7) VS. [### e-Parcel](https://www.capterra.com/p/10003965/e-Parcel/) [4.8 (12)](https://www.capterra.com/p/10003965/e-Parcel/reviews/) Starting Price €299 Per User, Per Month Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.4 (7) Ease Of Use 4.7 (12) Value For Money 4.4 (7) Value For Money 4.8 (12) Customer Service 4.7 (7) Customer Service 4.4 (12) ## Shipup alternatives [DispatchTrack](https://www.capterra.com/p/134319/DispatchTrack/) [4.5 (34)](https://www.capterra.com/p/134319/DispatchTrack/reviews/) Starting price $75.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 91% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/134319/DispatchTrack/) [eShipz](https://www.capterra.com/p/237014/eShipz/) [4.5 (48)](https://www.capterra.com/p/237014/eShipz/reviews/) Starting price $25000.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 92% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/237014/eShipz/) [Consignmate](https://www.capterra.com/p/242339/Consignmate/) [3.8 (5)](https://www.capterra.com/p/242339/Consignmate/#reviews) Starting price $149.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 60% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/242339/Consignmate/) [LogiNext Mile](https://www.capterra.com/p/155242/LogiNext-Mile/) [4.3 (75)](https://www.capterra.com/p/155242/LogiNext-Mile/reviews/) Starting price $50.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 85% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/155242/LogiNext-Mile/) ## FAQs about Shipup Overview ### What company size and specific industries is Shipup built for? Shipup is designed for eCommerce businesses of all sizes, including small online shops, mid-market retailers, and enterprise brands. It is built for companies that need post-purchase shipping notifications and customer communication after checkout, especially those selling products directly to consumers through online retail channels. Features and Usability ### What are the key features of Shipup? Shipup offers shipment tracking, package tracking, and order tracking, along with real-time notifications, alerts, and delivery estimates. It also includes a customer portal and self-service portal, proof of delivery, claims management, returns management, real-time analytics, reporting, and third-party integrations for eCommerce operations. Integrations ### Which third-party tools and platforms does Shipup integrate with? Shipup integrates with Shopify and connects to BigCommerce, Magento Development, PrestaShop, WooCommerce, Mirakl, Klaviyo, Mailchimp, Yotpo, Zendesk Suite, Gorgias, easiware, Cubyn, Nosto, and Zapier. These integrations cover ecommerce platforms, marketing tools, support software, and automation. Answer based on 1 reviews Getting Started and Support ### What training and onboarding options does Shipup offer? Shipup provides in person training, webinars, documentation, and videos to help teams get started. In person sessions support direct instruction, webinars offer guided online training, documentation serves as written reference material, and videos provide visual walkthroughs for self-paced learning. Getting Started and Support ### What customer support options does Shipup offer? Shipup provides email/help desk, FAQ/forum, knowledge base, 24/7 live rep, and chat support. With no reviewer feedback available on support experience, only the listed channels can be confirmed. Users should expect access to written self-service resources and live contact options around the clock. ## Features AI summary Based on 1,433 Shipment Tracking reviews Capterra reviewers highlight these as the features buyers value most when choosing shipment tracking software: - **Label Printing** (**59%** of reviewers rated this feature as critical) - **Shipping Labels** (**62%**) - **Delivery Tracking** (**55%**) Shipup supports **Delivery Tracking**, which gives businesses visibility into shipment progress and order status after dispatch. However, it does not include **Label Printing** or **Shipping Labels**. Instead, it offers other important shipment tracking features, including **Status Tracking** (**47%**), **Delivery Record** (**42%**), and **Website Integration** (**47%**). These features help teams monitor shipment updates, keep a history of completed deliveries, and connect tracking information to customer-facing systems, helping businesses improve shipment visibility and keep customers informed. Delivery Tracking 5.0 (5) 60.00% of 5 reviewers that rated this feature as important or highly important Track item deliveries through dispatch notifications, status and location tracking, and ETA updates Status Tracking 4.8 (5) 60.00% of 5 reviewers that rated this feature as important or highly important Track the status over time for a request, process, asset, or transaction Delivery Record 4.3 (3) 66.67% of 3 reviewers that rated this feature as important or highly important Notation showing the location and time stamp of shipment delivery Website Integration 4.8 (5) 60.00% of 5 reviewers that rated this feature as important or highly important Seamlessly integrates with 3rd party websites Alerts/Notifications 4.5 (4) 25.00% of 4 reviewers that rated this feature as important or highly important Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Customer Portal 5.0 (2) 0.00% of 2 reviewers that rated this feature as important or highly important A website or login for customers to access information Shipup 47 features ### All Features - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Claims Management: Process of submitting and following up on claims with insurance companies - Customer Portal: A website or login for customers to access information - Customizable Branding: Add customized logos and colors to align with company branding - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Data Import/Export: Import and export data to and from software applications - Delivery Estimate: A note of the expected delivery date and time - Delivery Record: Notation showing the location and time stamp of shipment delivery - Delivery Tracking: Track item deliveries through dispatch notifications, status and location tracking, and ETA updates - Dispatch Management: Manage sending personnel and resources to a site as needed - Drag & Drop: Assemble applications and processes by dragging over and arranging pre-built components - Driver Management: Track all personnel who operate company vehicles - Email Templates: Pre-made examples and templates for emails - Exchange Management: Enable the process of exchanging one item for another - For eCommerce: Intended to be used by online stores - Location Tracking: Identify the physical location of an individual, asset, device, etc. - Order Entry: Entering, storing, and transmitting electronic and/or online orders, tests and other services for all types of industries - Order Management: Manage and track customer orders for goods, investments, or any other purchases - Order Tracking: Track orders throughout the fulfillment process - Package Tracking: Track the parcel or consignment delivery status - Predictive Analytics: Predict future data based on historical data sets - Progress Tracking: Reporting on how each user, task or process has advanced since its initiation - Proof of Delivery: Capture photos, signatures, customer IDs, GPS coordinates or other information to act as proof of delivery - Quality Control: Ensure that quality requirements and standards are met across production processes - Real-Time Analytics: Analyze and gain insights into data in real-time - Real-Time Data: Receive data and information in real time - Real-Time Monitoring: Active monitoring of systems, applications, or networks - Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs - Real-Time Reporting: Active reporting of data and metrics - Real-Time Updates: Receive system updates as soon as any changes are made - Refund Management: Oversee the process of issuing refunds - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Returns Management: Track and facilitate returns of products sold - Route Optimization: Finding the most optimal routes for drivers based on various factors and constraints - Routing: Plan daily routes to optimize employee scheduling and provide directions - Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information - Shipment Price Calculation: Calculation of shipment price based on size, weight, route, timeframe, and carrier. - Shipment Tracking: The software will assign a tracking number associated to the order number to track the physical progress of the package in delivery. - SMS Messaging: Send messages via SMS - Status Tracking: Track the status over time for a request, process, asset, or transaction - Surveys & Feedback: Gauge satisfaction and receive information for improvement and success - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Traceability: Track and document the history, application, or location of an item or activity - Website Integration: Seamlessly integrates with 3rd party websites --- Get Advice We can help you find the software with the features you need. Features 4.6 (7) 4.6 Based on 7 reviews ## Pricing Value for money 4.4 (7) Basic Contact Vendor for Pricing Pro €299.00 Usage Based,Per Month Advanced €599.00 Usage Based,Per Month Value for money 4.4 (7) 4.4 Based on 7 reviews ## Integrations [ Mailchimp](https://www.capterra.com/p/110228/MailChimp/)[ Shopify](https://www.capterra.com/p/83891/Shopify/)[ Zendesk Suite](https://www.capterra.com/p/164283/Zendesk/)[ Zapier](https://www.capterra.com/p/130182/Zapier/)[ WooCommerce](https://www.capterra.com/p/225601/WooCommerce/)[ Klaviyo](https://www.capterra.com/p/156699/Klaviyo/)[ Yotpo](https://www.capterra.com/p/144389/Yotpo/)[ BigCommerce](https://www.capterra.com/p/131883/Bigcommerce/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.7 (7) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.7 (7) 4.7 Based on 7 reviews ## User reviews Overall rating 4.9 Based on 7 reviews Filter by rating 5(6) 4(1) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent KM Kevin M. Chief Digital Officer Furniture ### "Shipup " 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 6/10 January 29, 2024 Pros Belle interface, fluide et agréable. Outil très stable, aucun bug rencontré. Support disponible et réactif pour l'intégration. Cons Le prix très élevé vs la concurrence qui propose les mêmes fonctionnalités. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. GB Guillaume B. Head of Marketing, Communication & Web Wholesale ### "Review by Kubii" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 October 16, 2023 With more than 4 carriers offered on our site, Shipup is a very good way for us to have centralised management of our orders and shipments. Pros The integration on the site is a real success, and thanks to the work of the shipup developers, with a little customisation we end up with a product that is perfectly adapted to our CMS Cons We're still waiting to be able to test the smart delivry estimate, which unfortunately takes a long time to deploy... Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. MC Martin C. Responsable e-commerce Consumer Goods ### "Very pleased with ShipUp and the support team" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 23, 2022 Pros ShipUp is a cool tool to help my customers have information about their deliveries. The team is very fast to reply and they always find a solution. They always have new projects and the solution is getting better and better. I am globally pleased with ShipUp. Cons I think ShipUp could improve the Prestashop connector so that merchants can set up filters on order themselves. Currently, I have to write to the support. It's a very small inconvenient. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. SM Silvina M. eCommerce Manager Health, Wellness and Fitness ### "Great software!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 23, 2022 With Shipup we're able to keep control over the warehouse performance and identify issues with shipping to certain countries. Based on those reports we have removed some from our shipping options. Pros The product is very easy to use, the integration was quick and we're now able to better track our packages. Cons Reports could be easier to create. Templates would be helpful. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RL Richard L. president Building Materials ### "Shipup does things right" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 17, 2022 Pros It is automated and inexpensive compared to the major other options out there Cons It is missing a lot of features. If you want to really customize it isn't as good. However if you want something out of the box this one is good. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JP Juliette P. CEO Apparel & Fashion ### "Shipup helps reassure our customers !" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 May 17, 2022 The benefits are that we have very few customers writing to us about their delivery, they seem to be very reassured compared to the past. Pros We like the fact that it helps our customer follow up their shipments in a customized way that is more qualitative than the regular emails sent by Colissimo or other transporters. The Shipup page is good looking too. Also we really like that the customers can leave a review, we follow the NPS score on shipup every week. Cons We had a little issue at first with Shipup because the integration with Mondial Relay was not working great. Otherwise we are happy with the app, even if it is slightly expensive ! And sometimes the amount of notification is big and not super easy to sort out. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AN Anonymous User Responsable des projets digitaux & Innovation Cosmetics ### "Best e-commerce shipping tracking solution" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 January 14, 2022 Pros Easy to setup Emails or SMS notifications Cons Feedback feature is an option Reporting export option Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/179869/shipup/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.