--- title: "On Key Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about On Key Software - reviews, pricing plans, popular comparisons to other Preventive Maintenance products and more." source_url: "https://www.capterra.com/p/179873/On-Key/" page_type: "product" language: "en" --- # On Key Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on August 26, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) On Key ## What is On Key? Designed by engineers for engineers, On Key is an agile enterprise asset management system (EAM) used by global organizations across various industries. Adaptive to your business needs, On Key, at its core, remains the system of record for all asset and maintenance management processes. The difference lies in its ability to connect with intelligent assets, knowledge workers and decision-makers to form a holistic asset management system and integrate seamlessly with other enterprise systems. ## What is On Key used for? [Maintenance Management](https://www.capterra.com/maintenance-management-software/)[Preventive Maintenance](https://www.capterra.com/preventive-maintenance-software/)[Fixed Asset Management](https://www.capterra.com/fixed-asset-management-software/) Top alternative Featured Overall rating Based on 3 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $600 Usage Based, Per Month Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for On Key?[Manage this product listing](https://www.g2.com/products/on-key/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### On Key 5.0 (3) VS. [4.8 (1,068)](https://www.capterra.com/p/179296/GetMaintainx/reviews/) Starting Price $600 Usage Based, Per Month Starting Price $25 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 5.0 (3) Ease Of Use 4.8 (1,068) Value For Money 5.0 (3) Value For Money 4.7 (986) Customer Service 5.0 (3) Customer Service 4.8 (1,006) ## On Key alternatives Highest Rated [4.9 (118)](https://www.capterra.com/p/90092/eWorkOrders-CMMS/reviews/) Starting price $45.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Fiix](https://www.capterra.com/p/74916/Fiix/) [4.5 (629)](https://www.capterra.com/p/74916/Fiix/reviews/) Starting price $45.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 92% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/74916/Fiix/) [Mitti (by SafetyCulture)](https://www.capterra.com/p/141080/iAuditor/) [4.6 (355)](https://www.capterra.com/p/141080/iAuditor/reviews/) Starting price $29.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/141080/iAuditor/) [Fracttal One](https://www.capterra.com/p/159911/Fracttal/) [4.6 (1,785)](https://www.capterra.com/p/159911/Fracttal/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/159911/Fracttal/) ## FAQs about On Key Overview ### What company size and specific industries is On Key built for? On Key is designed for large asset owners in manufacturing, mining, retail, oil and gas, and infrastructure, as well as asset management service providers such as OEMs, facility managers, and maintenance contractors. It is built for organizations that manage complex physical assets and maintenance operations. Features and Usability ### What are the key features of On Key? On Key offers maintenance management, work order management, and maintenance scheduling for planned service work. It also includes asset tracking, inventory management, and fixed asset management, plus inspection management, preventive maintenance, predictive maintenance, reporting, and audit trail features for tracking equipment, activity, and compliance. Getting Started and Support ### What training and onboarding options does On Key offer? On Key provides in person training, live online sessions, webinars, documentation, and videos to help teams get started. In person and live online formats support guided instruction, webinars offer scheduled group learning, documentation serves as written reference material, and videos provide visual, on-demand guidance. Getting Started and Support ### What customer support options does On Key offer? On Key provides email/help desk, phone support, and 24/7 live rep assistance. Support is available through direct contact channels for customers needing help at any hour. No reviewer feedback is available to describe response times, helpfulness, or common support frustrations. ## Features AI summary Based on 2,472 Preventive Maintenance reviews Capterra data shows that buyers of preventive maintenance software rank the following features as their top priorities: - **Maintenance Scheduling** (**45%** of reviewers rated this feature as critical) - **Work Order Management** (**47%**) - **Inspection Management** (**39%**) On Key supports all three features that reviewers identify as most important: **Maintenance Scheduling**, **Work Order Management**, and **Inspection Management**. Together, these capabilities help businesses plan recurring service, track maintenance tasks from request to completion, and document inspections consistently, allowing teams to reduce equipment downtime, stay organized, and keep maintenance operations running efficiently. Scheduling 5.0 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Plan availability and assign specific time slots for tasks and resources Work Order Management 5.0 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Creating, assign, and track jobs and/or tasks for work orders Inspection Management 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Track and manage inspections for worksites, vehicles, and/or equipment to remain compliant with industry standards Mobile Access 5.0 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Access software remotely via mobile devices Asset Tracking 5.0 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Monitor the usage of assets, such as equipment, tools, software, etc., throughout their lifecycle Maintenance Scheduling 4.5 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Schedule predetermined or ad hoc maintenance services and labor requests On Key 47 features ### All Features - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Asset Lifecycle Management: Manage assets throughout their lifecycle to optimize profit - Asset Tracking: Monitor the usage of assets, such as equipment, tools, software, etc., throughout their lifecycle - Audit Trail: A record of all activities within the system, including user access, changes made, etc. - Automated Scheduling: Automatically create schedules based on business needs or employee availability and qualifications - Barcode/Ticket Scanning: Scan barcodes to ensure accurate pricing and label tracking - Barcoding/RFID: Identify and track items using barcode tags or RFID (radio-frequency identification) tags - Calendar Management: Track and manage schedules and meetings via an integrated calendar - Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier - Contract/License Management: Track, store, and access client contracts or licenses - Cost Tracking: Process to track, record, and analyze expenses that occurred over the entire duration of a given project - Customizable Fields: Customize data fields to support various needs and use cases - Customizable Reports: Alter the layout and content of reports - Document Management: Store, manage, and track all electronic documents in a centralized location - Document Storage: Store and organize documents in a centralized system - Equipment Maintenance: Manage procedures that ensure organizational equipment remains in working condition - Equipment Tracking: Track the location of specific equipment at all times - Facility Scheduling: Schedule facilities, such as athletic fields, venues, and convention centers based on their availability - Fixed Asset Management: Centralized database to track details of fixed assets such as depreciation and maintenance scheduling/history - Historical Reporting: Information, data and reports that are being tracked over time - Inspection Management: Track and manage inspections for worksites, vehicles, and/or equipment to remain compliant with industry standards - Inventory Management: Track and manage inventory levels to maintain proper supply - Inventory Tracking: Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items - Job Management: Manage and track all job information and associated tasks - Maintenance Management: Manage, maintain and track the performance of assets and equipment - Maintenance Scheduling: Schedule predetermined or ad hoc maintenance services and labor requests - Mobile Access: Access software remotely via mobile devices - Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user - Multi-Location: Manage and support multiple locations - Predictive Maintenance: Identifies potential asset failures and maintenance activities using real-time data and predictive algorithms - Preventive Maintenance: Minimizes equipment failures and optimizes asset reliability through scheduled inspections, repairs, and replacements - Purchase Order Management: Create, send, and track purchase orders and their statuses - Real-Time Data: Receive data and information in real time - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Scheduling: Plan availability and assign specific time slots for tasks and resources - Service History: Track work performed and resources used for past customers, sites, or assets - Status Tracking: Track the status over time for a request, process, asset, or transaction - Task Management: Create, manage and track all task activities and progression - Task Scheduling: Track and manage the scheduling of tasks - Technician Management: Oversee technicians and track their assigned work orders - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Vendor Management: Ability to track and store all vendor-related information, such as contacts, services offered, terms, etc. - Work Order Management: Creating, assign, and track jobs and/or tasks for work orders - Workflow Management: Create, design and manage workflows for repetitive tasks --- Get Advice We can help you find the software with the features you need. Features 5.0 (3) 5.0 Based on 3 reviews ## Pricing Value for money 5.0 (3) Basic $600.00 Usage Based,Per Month Value for money 5.0 (3) 5.0 Based on 3 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 5.0 (3) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (3) 5.0 Based on 3 reviews ## User reviews Overall rating 5.0 Based on 3 reviews Filter by rating 5(3) 4(0) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent SF Samantha F. System and Corporate Manager Facilities Services ### "Massmart Review" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 8, 2022 Pros Payment Process Scheduling of Services Asset Management Detailed Reporting Cons Features to be improved would be the credit note process. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AP Abri P. Manager: Production Maintenance Food & Beverages ### "On Key EAMS Review" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 20, 2022 Ensure assets are managed and maintained in a cost effective manner. Root cause analysis and continuous improvement of asset performance is made possible Real time maintenance data available Availability of Reports for analysis and dashboard reports for quick management overview helps with day to day management of maintenance Pros The functionalities are simple to use and to name a few Asset tree Asset type tree PM tasks Work order Management Maintenance Planning and scheduling Maintenance history analysis Spare Part inventory management Purchasing and Cost Control Cons Integration with existing systems can sometimes take longer than expected Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. LD LUCIO D. Director Management Consulting ### "Hecho por quien lo usa" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 13, 2021 Todos clientes que hemos implementado lo usan a diario con excelentes resultados y nos siguen solicitando configuraciones para explorar las muchas funcionalidades que existen. Pros Configurable, fácil de usar, cubre todo lo necesario para la gestión de mantenimiento y también para gestión de activos y control del ciclo de vida. Cons Se requiere una implementación guiada por Pragma, que se encarga de customizar el software para el uso exclusivo de cada cliente. Reasons for choosing On Key Customización, capacidad móvil offline, precio. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. 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