TeleCapture

TeleCapture


5 / 5
6 reviews

Who Uses This Software?

TeleCapture is ideally suited to small and medium businesses looking to measure the marketing effectiveness of their online and offline advertising campaigns.


Average Ratings

6 Reviews

  • 5 / 5
    Overall

  • 4.5 / 5
    Ease of Use

  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    $5.99/month
  • Deployment
    Cloud, SaaS, Web
  • Training
    No
  • Support
    Online
    Business Hours

Vendor Details

  • TeleCapture
  • telecapture.com
  • Founded 2007
  • United States

About TeleCapture

TeleCapture has been providing the fastest and most cost-effective call tracking and recording software available since 2007. Quickly set up unique phone call tracking numbers to measure your marketing effectiveness with simple reports. Boost your sales conversion rates with caller data & optional call recording. Instantly access real-time data online with our simple online dashboard. No contract. No setup fee. Instant activation. Cancel whenever you'd like. Plans starting at just $5.99/month.


TeleCapture Features

  • Call Recording
  • Call Routing
  • Caller Identification
  • Campaign Management
  • Conversion Tracking
  • CRM
  • IVR / Voice Recognition
  • Keyword Tracking
  • Archiving
  • Call Sharing
  • Distributed Call Recording
  • Event Triggered Recording
  • File Transfer
  • Instant Retrieval
  • On-Demand Recording
  • Recording Bookmarking
  • Scheduled Recording
  • Screen Activity Recording
  • Video Call Recording

TeleCapture Reviews Recently Reviewed!


Excellent Value, Easy to Use

Nov 16, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Very easy no-brainer set up and allows you to track what you are getting for your ad spend using these as tracking numbers.

Cons: No real negatives, you do have to pay by the minute but it is a pretty reasonable rate.

Overall: Excellent, highly recommended.

Vendor Response

by TeleCapture on November 20, 2018

Hi Kenneth! Thank you for using TeleCapture. We just started offering free minutes with our Premium and Ultimate numbers. Premium numbers now get 600 free minutes per month, and Ultimate numbers get 1,000.

A life saver

Nov 20, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Configures to send notification of recordings

Cons: It's not free (oh well). Anything of value has a price.

Overall: Easy configuration to set up recording verification calls to augment to written agreements. I was constantly shocked how many people did pay attention to the most important details. It was a life saver to be able to send them the recording of them saying "yes", they understood this or that, which was very clearly stated by our reps.

Great product

Nov 27, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It works. It really helped my business stay connected to prospects and customers.

Cons: We have not had any problems. So I cannot state any cons.

Overall: TeleCapture has been 100% dependable... it works. When I had a billing problem because I got a new credit card, Customer Service helped quickly and professionally.

Nice Software

Nov 20, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Very easy to use. Easy to implement and view analytics.

Cons: Difficult to get invoice info in Internet Explorer

Overall: We've been using for many years and very happy with the to track my incoming calls and move where the incoming calls are directed when needed.

Charrette Development Group

Nov 16, 2018
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Seeing who called, date, time and duration of the call and being able to access the recording when needed.

Cons: That is does not sort the calls like it used to. I could run a report before and sort the calls by date, by caller id or any other heading at the top to help see what is going on with my calls.

Overall: The Telecapture folks are very responsive and handle any issue extremely quickly. Love the service, just a little pricey.

Vendor Response

by TeleCapture on November 20, 2018

Hi Gadson! Thank you for your feedback. We actually just released an update this week that fixed sorting, maps, and a few other things. If it is still not working for you, please let me know.

Simple and Easy

Nov 20, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality
Likelihood to Recommend: 9.0/10 Not
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Pros: Well rounded features, without any clutter or digging for what you need.

Cons: Sometimes slower than others, but with quality results none the less.