Individual PRO
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Pros
Jordano was very nice on his training. The costumer services were very helpful.
The product is web-based and exceptionally solid. I also appreciate the pricing, since it's not a nickel-and-dime approach.
Cons
The error messages and flags were more specific. I'm sorry I can't elaborate on that too much, because I don't have any recent examples in mind.
Run...don't walk, away from this tax software. So many things wrong with it that I wrote a letter to the management of this company.
"Excelent Services so far"
Overall: Jordano was very nice on his training. The costumer services were very helpful. the lady on sales amazing
Pros: Excellent services. So far all my request and difficulties were fixed in short time
Cons: I'm new costumer and this will be my first year doing taxes. So far nothing to regret the change
"Actual User >5 years"
Overall: Overall, I love the software and truly appreciate the responsive customer service
Pros: The product is web-based and exceptionally solid. I also appreciate the pricing, since it's not a nickel-and-dime approach
Cons: If I can import my business clients' information directly from Quickbooks, or even an Excel spreadsheet, that would be a definite game changer!