# MyTAXPrepOffice Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is MyTAXPrepOffice the right Tax Preparation solution for you? Explore 227 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/179883/my-TAXprep-office/reviews

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MyTAXPrepOffice

4.5 (227)

[View alternatives](https://www.capterra.com/p/179883/my-TAXprep-office/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Reviews of MyTAXPrepOffice

Ease of use

4.5

Customer Service

4.6

## Pros and Cons in Reviews

SS

Stephanie S

OwnerAccounting, 2 - 10 employeesUsed the software for: Less than 6 months.

“Their sales department contacted me and scheduled a long sales (5/7/25) call where they were able to show me all of the cool features of the program and that they now have WA state forms.“

May 19, 2025

LC

Laura C

AccountantAccounting, 2 - 10 employeesUsed the software for: More than 2 years.

“In the middle of tax season, it is taking up to 3 days to get an email response regarding technical issues that chat or phone specialists are unable to resolve.“

January 9, 2026

LC

Laura C

AccountantAccounting, 2 - 10 employeesUsed the software for: More than 2 years.

“The platform has evolved considerably to better accommodate corporate entities and more complex business filings.“

January 9, 2026

SS

Stephanie S

OwnerAccounting, 2 - 10 employeesUsed the software for: Less than 6 months.

“I cannot upload sensitive client data to a company whose response to a security concern is basically just "We're safe and secure, promise!!"“

May 19, 2025

SS

Stephanie S

OwnerAccounting, 2 - 10 employeesUsed the software for: Less than 6 months.

“I have an excellent credit card company who reached out for the suspicious activity and reversed the charges as soon as I denied them (9hrs after the fact as they occurred around 1230am on 5/10/25).“

May 19, 2025

SS

Stephanie S

OwnerAccounting, 2 - 10 employeesUsed the software for: Less than 6 months.

“The only reason I didn't use them in 23 and 24 was because they were missing the forms for WA state.“

May 19, 2025

ID

ISA D

OwnerAccounting, Self-employedUsed the software for: Less than 6 months.

“I purchased this program to gain more security throughout the process. Although it took me some time to make the switch—since I was worried about getting stuck while preparing each and every tax return—the support system has been AMAZING!“

April 17, 2025

DM

Dania M

Tax prepAccounting, Self-employedUsed the software for: Less than 6 months.

“They are very interested to get you to sign up with them but then they totally disregard you.“

February 18, 2026

## Showing most helpful reviews

Showing 1-25 of 227 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Minerva R.  
PRESIDENT AND CEO  
Accounting  
Used the software for: Less than 6 months

### "STOP PAYING MORE THAN YOU SHOULD"

April 25, 2024

5.0

Excellent - very professional and very updated. The dashboard is amazing!

Pros

Price and what you get for this price. The client portal and unlimited sold me!

Cons

Have not used long enough to determine this yet

Alternatives considered

[ProSeries Tax](https://www.capterra.com/p/249725/Intuit-ProSeries-Tax/)

Reason for choosing MyTAXPrepOffice

THE UNLIMITED AND THE ESIGNATURE NO FEES FOR ESIG IS THE BEST

Review Source

AA

AHMED A.  
TAX ACCOUNTANT  
Accounting  
Used the software for: 2+ years

### "GREAT SERVIVE FROM ATHENA"

March 12, 2026

5.0

Pros

\[sensitive content hidden\] WAS WONDERFUL. SHE IS VERY KNOWLEDEGABLE, INFORMATIVE, WILLING TO HELP WITH A SMILE. THANK HER FOR THAT.

Cons

IT'S NOT AS EASY AS IT SHOULD. YOU ARE NOT AVAILABLE ON THE WEEKEND. IT'S HARD TO BELEIVE THAT THERE IS NO HELP ON THE WEEKEND OF AFTER FIVE O'CLOCK. THOSE TIMES ON THE WEEKENDS AND AFTER 5, ARE THE MOST NEEDED HELP BY ALL THE TAX ACCOUNTANTS

Switched from

[QuickBooks Enterprise](https://www.capterra.com/p/174984/QuickBooks-Enterprise/)

BECAUSE OF THE PRICING - THANK YOU SO VERY MUCH

Review Source

Response from Advanced Tax Solutions

March 13, 2026

Thank you so much for the 10/10 review and for the kind words about our team member! We're thrilled to hear she was knowledgeable, informative, and happy to help. We'll be sure to pass your feedback along to her. It will absolutely make her day! We also wanted to clarify that our support team does offer extended hours during tax season to help tax professionals when they need it most. Our current support hours are Monday through Friday from 9:00 AM to 9:00 PM EST and Saturday from 10:00 AM to 5:00 PM EST, so assistance is available during evenings and weekends as well. Our goal is always to provide friendly, reliable support whenever our customers need us. Thank you again for the thoughtful review and for being part of the MyTAXPrepOffice community!

DM

Dania M.  
Tax prep  
Accounting  
Used the software for: Less than 6 months

### "Super disappointing "

February 18, 2026

2.0

I was given a plan where I pay $198 a year and $5 per e-file, the \[sensitive content hidden\] was very interested in my business in the beginning and called me multiple times and answered my phone calls. I advised him of my specific needs in the program and he confirmed all of my needs were within the program. I started using the program and one of the main things which is e-signature is only offered if your client creates a username and password which I specifically told \[sensitive content hidden\] I had in another program and I did not like because my clients are older and they are not tech savvy. I also ended up seeing various fees that later after doing my research come to find out it was also the company charging me for program fees which he did not advise me of and are way over the $5 per e-file that he told me. So far it's been $40 per e-file. He has not had the decency to call me or email me back even though I have emailed him over five times. The customer support level is non-existent, the program is mediocre it does its job but I had to pay a membership with DocuSign so that my clients can sign their documents. The interview format within the program is also mediocre, I would say this program is more for advanced Tax Preps who knows their forms and what form they need for each client, some forms like the office credit under Schedule C does not work and you have to manually input the credit, so there are some bugs as well. I don't see how this company will be able to keep recurring customers with their lack of care and their lack of customer support, I for one will not be a returning customer next year.

Pros

I like that it's cloud-based and online and I can access it from my phone. I'm able to access it from any computer, so if I need to work from my work computer or from my tablet I can do so.

Cons

Customer support and the lies about the price. They are very interested to get you to sign up with them but then they totally disregard you.

Switched from

[Taxprep](https://www.capterra.com/p/185193/Taxprep/)[H&R Block](https://www.capterra.com/p/123072/H-R-Block-At-Home-Premium-Business/)

I made the switch because I needed a program that didn't require that my clients create a username and password but I ended up with this software where they promised me I wouldn't need that and in fact I do need that if I want to use the esign system

Review Source

Response from Advanced Tax Solutions

February 26, 2026

Thank you for taking the time to share your feedback. We’re sorry to hear that your experience has not met your expectations. You are currently accessing MyTAXPrepOffice through a third‑party reseller. Each reseller offers its own plan structures, pricing, and support processes, and they are responsible for managing and supporting the accounts they sell. Since your software was purchased through one of our partners, we have reached out to them to ensure you receive the appropriate assistance. We encourage all tax professionals to review the terms of their specific agreement and contact the reseller directly with any questions regarding billing, service expectations, or account details. They will be able to provide clarification tailored to your purchase. At MyTAXPrepOffice, we remain committed to transparency, continuous product improvement, and delivering a reliable platform for tax professionals.

AM

ANA M.  
CEO  
Financial Services  
Used the software for: Less than 6 months

### "Exceptional Service, Effective Training, Some User Interface Enhancements Suggested"

July 21, 2025

4.0

Overall, my experience has been very positive. The training, support, and available resources have made a significant difference in my ability to work efficiently and confidently. I look forward to seeing continued improvements and enhancements to the platform. Thank you for your commitment to supporting tax professionals like me.

Pros

Initial Training... Is a plus! The initial training provided was excellent and fully equipped me to navigate tax season with confidence. I greatly appreciate the customer support team for their patience and dedication in assisting with any questions I had about the platform. I would like to highlight the exceptional service provided by \[sensitive content hidden\] from the customer support team. Her assistance was clear, calm, and highly knowledgeable. She even offered helpful tips on navigating the software after I mentioned that I was new to the system. The YouTube tutorials are incredibly helpful! They provide clear, step-by-step guidance that makes it easy to follow along. Watching the videos also helps me become more familiar with the platform’s features and functionalities.

Cons

These Are My Suggestions for Improvement The audio volume on the YouTube tutorial videos is noticeably low and could benefit from enhancement for better clarity. Similarly, the volume on the Customer Service Phone Line is too low and sometimes difficult to hear. The inability to use right-click functions (such as copy and paste) on the platform reduces efficiency. When addressing system alerts, the platform often redirects to a general page, and it is not always clear which specific line or field requires correction—especially when multiple entries are involved.

Alternatives considered

[ProSeries Tax](https://www.capterra.com/p/249725/Intuit-ProSeries-Tax/)

Reason for choosing MyTAXPrepOffice

The customer service! I love it since the first phone call!

Switched from

[ProSeries Tax](https://www.capterra.com/p/249725/Intuit-ProSeries-Tax/)

The customer service was not good for me!

Review Source

mO

migdalia O.  
laborer  
Construction  
Used the software for: Less than 6 months

### "patience is an amazing asset"

February 21, 2026

5.0

an amazing experience it felt like going to a new place meeting new amazing ppl \[sensitive content hidden\] was amazing , she listened nd trained me on what I needed she LISTENED nd educated me with patience , she is an amazing asset to any company thank u \[sensitive content hidden\] and godbless u I hope this company appreciates you and you efforts and kindness

Pros

\[sensitive content hidden\] her patience and knowledge went above nd beyond she is an asset to any company I appreciated her commitment and kindness very humble

Cons

some of the ppl who train need to learn to listen to what the customer needs we do not need training i every aspect of ur sw when we say no thank you u should stop nd listen instead u kept going , on things I did not need training on nor wanted u could've spent the extra time on things I wanted nd needed

Switched from

[ProSeries Tax](https://www.capterra.com/p/249725/Intuit-ProSeries-Tax/)

price went up and they refused to downgrade me which was not fair , they refused to work with low income ppl that where going thru hardship and customer service declined

Review Source

GF

Gary F.  
CPA  
Accounting  
Used the software for: 6-12 months

### "Not worth the Advil!"

September 29, 2025

1.0

After 6 months I had to give up on their software. They were speedy with updates when they were important to them, but they refused to update their estimated tax penalty calculation, which was incorrect and calculating about DOUBLE what it should be. When I called their software crap, they banned me from tech support, which made their software unusable for me (remember, you have to constantly contact tech support for workarounds because their software is so buggy). Very unprofessional and wouldn't even refund my money!

Pros

It was cheap and online, which allowed my staff to work from home. But my staff ended up not using their software because it was too buggy, so I had to do the tax software data entry!

Cons

It was buggy and constantly required tech support for workarounds. They would make quick fixes when they were important to MTPO, but if they didn't feel an update was important, they would file the suggestion in the round filing cabinet!

Switched from

[ATX](https://www.capterra.com/p/233241/ATX/)

ATX keeps increasing the cost of their software, but doesn't increase the usefulness. It's slow to open returns (but before 2011 it was super fast and easy to use). Wolter's Kluwer destroyed ATX!

Review Source

SS

Stephanie S.  
Owner  
Accounting  
Used the software for: Less than 6 months

### "Security Breach (credit card) - MyTaxPrepOffice did not take report seriously at all."

May 19, 2025

1.0

I looked into MTPO last year and the year prior. The only reason I didn't use them in 23 and 24 was because they were missing the forms for WA state. I already perform a review of the forms and calculations that would offset the other negative things I have read about their accuracy issues, so I was willing to take that chance if they ever added those forms. Their sales department contacted me and scheduled a long sales (5/7/25) call where they were able to show me all of the cool features of the program and that they now have WA state forms. I was excited enough about the full functionality of it to spend the $100 down payment on a trial run of the software. The particular business card I used had not been used at all for 3 months (last used in Feb). 3 days (5/10/25) after giving my credit card information over the phone to the sales rep, my card was used in Mexico City on three separate purchases - two were "online" and one was marked "merchandise" and all for companies that do not exist in a general Google search for them. I have an excellent credit card company who reached out for the suspicious activity and reversed the charges as soon as I denied them (9hrs after the fact as they occurred around 1230am on 5/10/25). I reported it to MTPO immediately. Five days later, I reported to the trainer who contacted me for my training session that I wasn't going to proceed with training on a new program if reported security concerns were going to go unanswered. Not only had I not been contacted at all, but not a single update had been made on the ticket to let me know they were even looking into it. She escalated the issue and I was sent a message to schedule a call with IT, which I scheduled for the following morning (5/16/25). I am part of a team in my other job that runs a managed services desk for healthcare IT, so I understand security breach investigations and how seriously they must be taken. I perform them when necessary. I also understand the importance of client communications during this process. MTPO does not understand this at all. They didn't even bother to call me once before closing my ticket stating the breach must have occurred on my end (though they stated in the ticket that they called and left me a voice message. I had no missed calls and no voicemails). Unless my phone was being tapped, it's highly unlikely the breach was on my end - The card is used to purchase my software annually and some occasional restocking on Amazon, so most purchases are between Dec-Feb. The timing of the breach was extremely suspect. MTPO didn't even bother to seek out feedback from others to see if perhaps the breach was at the personnel level. (Did the rep I spoke with take/sell my information? Who knows - they didn't even look into it!) I wasn't asking for money or even any heads on platters - I really just wanted to make sure the report was taken seriously and steps would be outlined to help me feel safe with the company. They couldn't be bothered with this, so I requested a refund as I am in my trial month and will proceed forward with Drake again for 2025. I cannot upload sensitive client data to a company whose response to a security concern is basically just "We're safe and secure, promise!!" I suppose, ultimately, I agree with the other negative reviews I've read. You get what you pay for - and these folks are cheap, so their software is cheap and their security practices are even more so.

Pros

It looked slick on the sales call and full functioning. The idea is excellent, but the implementation is not great and security is dangerously lacking

Cons

Submitting payment to MTPO caused a security breach wherein my credit card information was stolen and used in Mexico City - MTPO did not take the report seriously and blew me off entirely

Switched from

[Drake Tax](https://www.capterra.com/p/176133/Drake-Tax/)

Costs and bundling of services like document portal and e-signatures - I'm returning to Drake until I can find a better option - at least they've proven themselves secure.

Review Source

AW

Allie W.  
Tax Preparer  
Accounting  
Used the software for: Less than 6 months

### "New Small Tax Preparer"

January 6, 2026

5.0

Great customer service, easy to use, makes the process quicker and cleaner. I look forward to using this software as my business grows as well.

Pros

The software is user friendly, efficient, customizable, intuitive. I'm starting off as a small tax prepaper and this software is affordable and makes starting this business enjoyable and worth it!

Cons

I don't have any complaints so far. The customer service has been awesome and I'm excited to keep using it.

Alternatives considered

[TurboTax Business](https://www.capterra.com/p/179846/TurboxTax-Business/)

Reason for choosing MyTAXPrepOffice

less expensive and easy to use, very efficient

Review Source

MGN

Maria G N.  
tax preperation  
Financial Services  
Used the software for: 1-2 years

### "Bad software and worst customer service"

February 18, 2026

1.0

This is the worst software that I have encountered. I will not renew my service with them. I have given them 3 years of opportunities to step it up and better their system, but it's only gotten worse. Their system of creating a ticket never gets resolved and you get emails saying it was resolved but not once did they call to verify that it was resolved

Pros

They were a new company, and it's online, but they just create protocols that never get issues resolved, so mainly there is nothing positive to say. I will not renew my subscription with them and i suggest that you don not buy or renew

Cons

They have the worst customer service. when their system is down there is no announcement; they never answer their phones. It's just terrible

Review Source

TL

Tina L.  
ERO  
Accounting  
Used the software for: Less than 6 months

### "GET IT, YOU WONT REGRET IT"

March 13, 2026

5.0

Amazing, AND EASY TO NAVAGATE, I love how I don't have to train my employees because they train them for me

Pros

\[sensitive content hidden\] was nothing short of amazing. She answered all our questions and even seen things we didn't see and explained them. With customer service like this we wont ever go anywhere else. The system is easy to understand and has so many pros. Love it!

Cons

Navigation is easy, it wont allow you to fail, you will have a personal assistant and classes to take if you choose.

Review Source

BT

Bill T.  
Owner  
Accounting  
Used the software for: Less than 6 months

### "So far, so good!"

January 15, 2025

4.0

I haven't prepared any returns yet, so my experience is very limited. I like the interface. My trainer exceeded my expectations.

Pros

I like the interview mode. I was impressed with my trainer \[sensitive content hidden\] today; he was great.

Cons

I haven't learned how to scan in client W2s, 1099s, etc. yet.

Switched from

[Drake Tax](https://www.capterra.com/p/176133/Drake-Tax/)

The price was the most critical reason I am considering switching.

Review Source

GP

Gloria P.  
Enrolled Agent  
Financial Services  
Used the software for: Less than 6 months

### "Impressed!"

May 8, 2025

5.0

Overall, I had a very good experience with my introduction to My Tax Prep Office.

Pros

I like the way certain features, like Portals, are embedded into the software rather than having to be added on.

Cons

I can't say that there was anything I didn't like...yet anyway. I didn't get to know the intricate details of how everything works in my initial training session.

Switched from

[Drake Tax](https://www.capterra.com/p/176133/Drake-Tax/)

I Like My Tax Prep Office setup better. Takes less time.

Review Source

TH

Tracy H.  
President  
Accounting  
Used the software for: Less than 6 months

### "Finally, someone gets it!"

January 15, 2025

5.0

Finally, someone gets it! This is how I want to be support as a tax professional.

Pros

This is the software I would create if I were going to create a comprehensive tax SYSTEM for myself. Everything's included. No nickel-and-diming for this feature or that. They provide me the level of service I provide my clients.

Cons

I don't know that there's anything I don't like. I'm sure I'll find something. :) And honestly, both the software and the support are excellent.

Switched from

[TaxAct Professional](https://www.capterra.com/p/230242/TaxAct-Professional/)

After the fact payroll, plus everything's included in one package.

Review Source

DHN

D Hakim-Rasheed N.  
owner  
Financial Services  
Used the software for: I used a free trial

### "Great service!"

November 15, 2024

5.0

Excellent!!! Cassandra took time to make sure I understood.

Pros

Representative Cassandra was fantastic and patient. She explained everything greatly and in detail.

Cons

I have no cons. Training was excellent and detailed.

Switched from

[TaxAct Professional](https://www.capterra.com/p/230242/TaxAct-Professional/)

Price was getting too high. They have a great product and easy to use.

Review Source

HW

HOWARD W.  
SR. TAX CONSULTANT  
Accounting  
Used the software for: Less than 6 months

### "SETTING UP MY COMPANY WITH EASE."

October 23, 2024

5.0

Very Positive, the Portal layout is very easy to move from one category to the next. Everything is right in front on your screen.

Pros

The ease to find or navigate throughout the software. The Tech support Rep. \[sensitive content hidden\] was very knowledgeable and helpful, setting up my business.

Cons

So far I have not encounter any issues with the software.

Switched from

[ProSeries Tax](https://www.capterra.com/p/249725/Intuit-ProSeries-Tax/)

The most important was the Price, I could now afford to buy 2 years of MyTaxPrepOffice for less than what 1 year with the other company charge me.

Review Source

AT

Angi T.  
Owner  
Financial Services  
Used the software for: Less than 6 months

### "A Very Happy New Client"

December 6, 2024

5.0

Pros

Ilike how easy it is to navigate, the price is great and so far everyone I have interacted with has been amazing!

Cons

Learning how everything works and doing all the initial setup.

Switched from

[FreeTaxUSA](https://www.capterra.com/p/233633/FreeTaxUSA/)

Price and convenience. Having all my tools in one place will make my life easier.

Review Source

MJ

Mohamed J.  
President  
Accounting  
Used the software for: Less than 6 months

### "Ghazali Enterprise LLC"

October 10, 2024

5.0

overall I am very satisfied with the customer service that was provided to me.

Pros

the fact that its online based makes it very convenient.

Cons

nothing so far, the setup assistance was great.

Switched from

[Drake Tax](https://www.capterra.com/p/176133/Drake-Tax/)

not longer satisfied with their customer support

Review Source

BW

Betty W.  
Owner  
Accounting  
Used the software for: I used a free trial

### "Former Drake User for 15+ years"

May 21, 2024

5.0

Pros

The ease of use and the fact that it is Cloud Based. The price is beyond the best in the business. I have not found a better software for the price and ease of use.

Cons

I have not found a con as of yet. The customer support has been great!

Alternatives considered

[TaxAct Business](https://www.capterra.com/p/186938/TaxAct-Business/)[Drake Tax](https://www.capterra.com/p/176133/Drake-Tax/)[ProSeries Tax](https://www.capterra.com/p/249725/Intuit-ProSeries-Tax/)

Reason for choosing MyTAXPrepOffice

Ease of use, price, and the fact that it was cloud based

Switched from

[Drake Tax](https://www.capterra.com/p/176133/Drake-Tax/)

The price got so expensive that we just could not keep buying it!

Review Source

JB

Jeanette B.  
Owner Founder  
Accounting  
Used the software for: Less than 6 months

### "Setup and initial training"

June 24, 2024

4.0

Pros

Price Dashboard Online capabilities for tax software and client documentation

Cons

Does not have trial balance upload capability for business or organization returns. Does not have 1040 tax planner for calculation of next year's taxes.

Alternatives considered

[Drake Tax](https://www.capterra.com/p/176133/Drake-Tax/)

Reason for choosing MyTAXPrepOffice

Online capabilities and client portals for capturing and filing client information.

Switched from

[Drake Tax](https://www.capterra.com/p/176133/Drake-Tax/)

Pricing increase by Drake unexpectedly done for the 2024 year.

Review Source

JA

JANICE A.  
OWNER  
Accounting  
Used the software for: 1-2 years

### "Review FANTASIC SOFTWARE"

August 25, 2025

5.0

My overall experience with tax prep office has been fantastic every time I have an issue they're very personal I get the same people they remember me they help me through it we login together they even put up with the fact I have a Mac

Pros

\[sensitive content hidden\] was great help today she explained everything in detail keeping it professional and to the point tell me about the upgrades that are coming listen to my suggestions told me that I could leave suggestions for the team and that they're very reasonable about listening I've used the program now for two years I I would highly recommend it it is very affordable

Cons

I don't care much for after program payroll I wish that they had a payroll monthly in there like QuickBooks but we can't have it all

Review Source

LN

Lynn N.  
manager  
Accounting  
Used the software for: 1-2 years

### "941 Payroll"

January 31, 2025

5.0

Great services. MyTaxPrepOffice gain a great team member, \[sensitive content hidden\] who was so knowledgeable. I would like to rate her as 5 star. She answered my concern within a few minutes. Very patience.

Pros

MyTaxPrepOffice is great! Their payroll system and Income Tax program not the best, however, 70% of the tax forms were user friendly than my prior software provider.

Cons

It would be great if the tax forms had more color coding, example like the red code is remand to fill in the blank while the blue code does not require. Blue code is an optional, however, some of the blue code should be red code to show it is required to avoid IRS rejection

Switched from

[Namely](https://www.capterra.com/p/143606/Namely/)

Prefer payroll and income tax all in one.

Review Source

TO

TOMAS O.  
owner  
Accounting  
Used the software for: 1-2 years

### "amendment in some problems of my returns"

February 8, 2025

5.0

excellent service good program and much better and simple program in two of my problems helped me to solved .

Pros

service and professional manners the personnel helped me all the way to resolve my problem

Cons

top service he guide me and resolve all my problems with explanation.

Review Source

CD

CATHY D.  
PRESIDENT  
Accounting  
Used the software for: Less than 6 months

### "\[sensitive content hidden\], VERY QUALFIED REP"

January 31, 2025

5.0

IM NEW AND HAVING CAM BE THE FIRST ONE I HAD THE PLESURE TO WORK WITH MY OVERALL EXPERIENCE HAS BEEN VERY VERY GOOD SO FAR

Pros

THE PROFESSIONALISM COURTEOUSY WAS OUTSTANDING AND VERY MUCH APPRECIATED. \[sensitive content hidden\] EXPLAINED EACH ISSUE I THREW AT HER IN MY ENGLISH WHICH IS NOT LIKE MOST IN A WAY I COULD UNDERSTAND. I APPRECIATE THAT YOU HIRED HER AND SUGGEST THAT YOU HAVE HER RUN YOUR TRAINING PROGRAMS

Cons

NOT BEING ABLE TO GET HER PERSONAL PHONE NUMBER SO I COULD CONTACT HER 24 HOURS A DAY, I GUESS ILL HAVE TO LIVE WITH THAT

Switched from

[FreeTaxUSA](https://www.capterra.com/p/233633/FreeTaxUSA/)

PRICE AND ABILITY TO DO BUSINESS RETURNS

Review Source

TW

TABITHA W.  
Accountant  
Accounting  
Used the software for: I used a free trial

### "BETTER THAN MY OLD SOFTWARE"

August 6, 2024

5.0

It has been a good experience so far and I like what I have seen.

Pros

The functionality of the software was easy.

Cons

It has too many questions during the interview mode.

Switched from

[TaxSlayer Pro](https://www.capterra.com/p/189000/TaxSlayer-Pro/)

I found to be better than what I was using.

Review Source

YH

Yaskara H.  
AMBR  
Accounting  
Used the software for: Less than 6 months

### "My 1 on 1 training"

July 1, 2024

5.0

Pros

It is easy there is support for the problems that you will encounter

Cons

I will not know until I really start to work with it

Review Source

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