# Page 7 | MyTAXPrepOffice Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 7 - Is MyTAXPrepOffice the right Tax Preparation solution for you? Explore 227 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/179883/my-TAXprep-office/reviews/?page=7 --- MyTAXPrepOffice 4.5 (227) [View alternatives](https://www.capterra.com/p/179883/my-TAXprep-office/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 7 - Reviews of MyTAXPrepOffice ## Showing most helpful reviews Showing 151-175 of 227 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use eM elisa M. Tax preparation Financial Services Used the software for: Less than 6 months ### "my tax prep office " November 8, 2023 5.0 very great experience loved how they spend the time to do a one on one demo. Pros I love all the different features of being able to see the clients and the filing status and updates love the dashboard. Cons i like how easy it is to use, and all the features it has like the portal, the esignature, Switched from [Intuit ProConnect Tax](https://www.capterra.com/p/249727/ProConnect-Tax/) I like that mytaxprepoffice allows me to offer virtual services, and esignatures with the portal Review Source BV Ben V. President Accounting Used the software for: 2+ years ### "Excellent Tax Software and truely fantastic support" October 4, 2022 5.0 Rate 10 out of 10!!!!! Pros Excellent row forward of previous years returns. Cons I have no negatives to offer her. Software is excellent!!! Review Source GM Gerald M. CEO Accounting Used the software for: Less than 6 months ### "Tax Pro software rating" August 8, 2023 5.0 Pros intake portal for clients to communicate on a secure platform. Cons nothing really, you just have to get to know the software Review Source FR FARAH R. OWNER Legal Services Used the software for: 6-12 months ### "EXCEPTIONAL" February 17, 2024 5.0 try to know the software more still a lot to know Pros GOOD CUSTOMER SERVICES- ALWAYS THERE FOR US (\[sensitive content hidden\]) we have a good experience working with us Cons very easy to manage -EASY TO UNDERSTAND Switched from [Drake Tax](https://www.capterra.com/p/176133/Drake-Tax/) POOR CUSTOMER SERVICE A LOT CUSTOMER LEAVE THAT SOFTWARE Review Source JAE Jose A E. Accountant Accounting Used the software for: Less than 6 months ### "MBA in Accounting " September 7, 2022 5.0 I don't have any experience right now Pros One of the most impressive features is to work from a single database and review in the forms. I think that is very easy to use Cons I think so the software don't have missing information Review Source MR Maria R. CPA Accounting Used the software for: 2+ years ### "Excellent Software" January 18, 2023 5.0 Que te ayudan en tu Idioma Pros The ease of Being able to obtain the correct calculation Cons Everthing works because it is very Easy to work. Review Source MC Med C. Owner Accounting Used the software for: Less than 6 months ### "Customer Support" February 19, 2024 4.0 Pros Customer Support was available with very little wait time Cons No problems, new to software, learning curve on navigation is recognized as something I be better with Review Source kC kelsey C. ceo Computer Software Used the software for: 2+ years ### "this is the to get" January 18, 2023 5.0 they can not give you tax advice but they will help you out so you can get on the right track Pros easy to us great price for the money and most of great customer service Cons none i had no proplems with the software Review Source KA Ken A. Partner Accounting Used the software for: Less than 6 months ### "Bang for the bucks" February 17, 2024 5.0 Pros Great starter tax prep software for someone going out on their own Cons there is some concern on a fully cloud software for its reliability during tax season, and its calculation accuracy, do need to review each return carefully Review Source CR Carl R. CPA Accounting Used the software for: 2+ years ### "review of tax program and assistance" September 12, 2022 5.0 my overall experience with my tax prep office has been very satisfying Pros ease with which i have learned to use the program and the invaluable support i have received Cons no concerns or issues with the program. any concerns were self created Review Source FH Franklin H. Owner Accounting Used the software for: Less than 6 months ### "Excelent Services so far" January 22, 2024 4.0 Jordano was very nice on his training. The costumer services were very helpful. the lady on sales amazing Pros Excellent services. So far all my request and difficulties were fixed in short time Cons I'm new costumer and this will be my first year doing taxes. So far nothing to regret the change Switched from [ProSeries Tax](https://www.capterra.com/p/249725/Intuit-ProSeries-Tax/) Best services, quality, more tools and less expensive Review Source DB Delfos B. Tax preparer owner Accounting Used the software for: Less than 6 months ### "Very effective and easy to use program" February 7, 2023 5.0 Always excellent support response and very effective and easy to use program for tax preparers. Pros Everything is at hand. Easy to navigate and find everything. Everything has been designed to get into one single screen and very visible to find the right information. Cons None in the least because I like everything. Support is also great in both languages English and Spanish. Reason for choosing MyTAXPrepOffice I give it a try because not only the price was affordable but it has a support in both languages English and Spanish. After a full demonstration I quickly decided to buy it because I found it easy and concentrated program. Review Source JR Jose R. Owner Accounting Used the software for: 1-2 years ### "This is not a real Tax Software" October 4, 2021 1.0 It's been a terrible experience from the beginning, getting my office set up and transferring my clients from previous years was headache. Pros I liked the day I stopped using it and switched back to Drake Software. Cons The customer support is terrible and they have zero knowledge of tax preparation, and very little knowledge of the software itself. Alternatives considered [Drake Tax](https://www.capterra.com/p/176133/Drake-Tax/) Reason for choosing MyTAXPrepOffice It was the cheaper option. Review Source SE Shane E. Farm Management Consultant Farming Used the software for: Less than 6 months ### "I wish I had found MTPO sooner" July 26, 2023 5.0 The trainer, did a very good job Pros I like being able to navigate smoothly between forms and returns. Cons No complaints so far. I do use some obscure forms sometimes so I will see if they are all there. Review Source DM Dedra M. CEO Accounting Used the software for: 2+ years ### "Long Time User" October 20, 2022 5.0 I've been with MTPO many years and have wedathered a few bumps but overall I'm very satisfied. Pros Very Responsive to critical issues. 24/7 support during tax season. Ease of Use. Friendly staff. Cons I don't have any cons now. The software has made great improvements. Review Source cE calvin E. ACCOUNTANT Accounting Used the software for: 1-2 years ### "better than pro series" January 25, 2023 5.0 very good one you get hang of thing Pros more bang for your buck it has more value Cons support is slow take too long to respone Alternatives considered [Drake Tax](https://www.capterra.com/p/176133/Drake-Tax/) Reason for choosing MyTAXPrepOffice price Review Source GH Gerard H. Tax Preparer Accounting Used the software for: 6-12 months ### "Customer Service Scheduled Calls Are a HOME RUN!" November 14, 2022 5.0 Excited to use this software this upcoming season for the first time after leaving software that no longer fit my or clients' needs fully. Pros Super friendly, empathetic, and actually listen to me! Cons I am unsure yet at this time because I have not used the software to its full capacity yet. Review Source AM Arturo M. Manager Administrator Accounting Used the software for: 1-2 years ### "customer service" December 13, 2023 5.0 Pros easy to navigate the software and people friendly Cons that we can add forms to the process easily Review Source PP Perla P. CEO Accounting Used the software for: Less than 6 months ### "Great System/Support" February 27, 2024 5.0 Great customer support and everything from the start to the beginning was so easy. Pros I enjoyed everything from the easiness of the customer portal to transferring data from the client to the dashboard Cons the price but still cheaper than my current one Alternatives considered [Drake Tax](https://www.capterra.com/p/176133/Drake-Tax/) Review Source TF Traci F. Accountant Accounting Used the software for: Less than 6 months ### "Excited to make this switch!" August 25, 2022 5.0 It has been a very nice experience! Why did I not switch earlier? Pros It is very easy use/learn. I'm excited about using features I haven't used before. Customer Service is amazing! Cons So far I have no complaints. Any questions or concerns have been answered. Switched from [ProSeries Tax](https://www.capterra.com/p/249725/Intuit-ProSeries-Tax/) ProSeries is too expensive! Review Source YH Yasari H. Multiservices Accounting Used the software for: Less than 6 months ### "Excelente servicio" July 25, 2023 5.0 Este producto tiene muchos beneficios, sobre todo para los nuevos preparadores, ya que de manera muy eficiente se vinculan todas las formas e información en la relación cliente preparador. Tiene un departamento de support excelente. Y deseo destacar dos personas que me ayudaron en todo el proceso de compra y traning personalizado: \[contenido sensible oculto\], quienes de forma profesional y majestuosa me prepararon para trabajar en el sistema. Gracias. Pros Este producto se integra muy fácil con las necesidades del cliente y preparador. Cons Al momento no he encontrado nada que me parezca mal. Review Source JD Julio D. Accountant Accounting Used the software for: Less than 6 months ### "Brafina Reveiw" December 2, 2022 5.0 Overall experience was very good. \[SENSITIVE CONTENT\] was very helpful and kind. He is very Knowle able of the software. Pros The system is ease to use and have good tools to maintain all integrated. Cons I like least the limitations for the essential package, but I think they are enough. Alternatives considered [Drake Tax](https://www.capterra.com/p/176133/Drake-Tax/) Reason for choosing MyTAXPrepOffice Less expensive and more versatile options. Ease to use and access tools. Switched from [Drake Tax](https://www.capterra.com/p/176133/Drake-Tax/) Less expensive and more versatile options. Ease to use and access tools. Review Source MS Maria S. admin Accounting Used the software for: Less than 6 months ### "Transitioning from another product" November 22, 2023 5.0 Overall the training received was spectacular, I need to practice and get used to this new portal but it's a matter of time. Pros The updated version and how it notifies you about any details Cons That I have to get used to it lol But nothing bad. Review Source LA Lisandra A. CEO Accounting Used the software for: Less than 6 months ### "My Virtual Office " September 21, 2023 5.0 So, grateful to have a one on one training and be able to see the functionality of the software before and after buying the product is a plus to me. Pros It is very impressive to have all the tools in one place and be able to manage it all in one place. Cons Having a chatting feature with the clients. Review Source TR Thomas R. Preparer Financial Services Used the software for: I used a free trial ### "MyTAXPrepOffice - Review" December 11, 2023 4.0 Instructor moved along as she knew the program and could answer most questions Pros Easy access to forms and clients Cons May be missing information during split returns Switched from [Drake Tax](https://www.capterra.com/p/176133/Drake-Tax/) Better budget for same product,........... Review Source Similar Products Featured