# Page 7 | MyTAXPrepOffice Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 7 - Is MyTAXPrepOffice the right Tax Preparation solution for you? Explore 226 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/179883/my-TAXprep-office/reviews

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MyTAXPrepOffice

4.5 (226)

[View alternatives](https://www.capterra.com/p/179883/my-TAXprep-office/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 7 - Reviews of MyTAXPrepOffice

## Showing most helpful reviews

Showing 151-175 of 226 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

BV

Ben V.  
President  
Accounting  
Used the software for: 2+ years

### "Excellent Tax Software and truely fantastic support"

October 4, 2022

5.0

Rate 10 out of 10!!!!!

Pros

Excellent row forward of previous years returns.

Cons

I have no negatives to offer her. Software is excellent!!!

Review Source

GM

Gerald M.  
CEO  
Accounting  
Used the software for: Less than 6 months

### "Tax Pro software rating"

August 8, 2023

5.0

Pros

intake portal for clients to communicate on a secure platform.

Cons

nothing really, you just have to get to know the software

Review Source

FR

FARAH R.  
OWNER  
Legal Services  
Used the software for: 6-12 months

### "EXCEPTIONAL"

February 17, 2024

5.0

try to know the software more still a lot to know

Pros

GOOD CUSTOMER SERVICES- ALWAYS THERE FOR US (\[sensitive content hidden\]) we have a good experience working with us

Cons

very easy to manage -EASY TO UNDERSTAND

Switched from

[Drake Tax](https://www.capterra.com/p/176133/Drake-Tax/)

POOR CUSTOMER SERVICE A LOT CUSTOMER LEAVE THAT SOFTWARE

Review Source

JAE

Jose A E.  
Accountant  
Accounting  
Used the software for: Less than 6 months

### "MBA in Accounting "

September 7, 2022

5.0

I don't have any experience right now

Pros

One of the most impressive features is to work from a single database and review in the forms. I think that is very easy to use

Cons

I think so the software don't have missing information

Review Source

MR

Maria R.  
CPA  
Accounting  
Used the software for: 2+ years

### "Excellent Software"

January 18, 2023

5.0

Que te ayudan en tu Idioma

Pros

The ease of Being able to obtain the correct calculation

Cons

Everthing works because it is very Easy to work.

Review Source

MC

Med C.  
Owner  
Accounting  
Used the software for: Less than 6 months

### "Customer Support"

February 19, 2024

4.0

Pros

Customer Support was available with very little wait time

Cons

No problems, new to software, learning curve on navigation is recognized as something I be better with

Review Source

kC

kelsey C.  
ceo  
Computer Software  
Used the software for: 2+ years

### "this is the to get"

January 18, 2023

5.0

they can not give you tax advice but they will help you out so you can get on the right track

Pros

easy to us great price for the money and most of great customer service

Cons

none i had no proplems with the software

Review Source

KA

Ken A.  
Partner  
Accounting  
Used the software for: Less than 6 months

### "Bang for the bucks"

February 17, 2024

5.0

Pros

Great starter tax prep software for someone going out on their own

Cons

there is some concern on a fully cloud software for its reliability during tax season, and its calculation accuracy, do need to review each return carefully

Review Source

CR

Carl R.  
CPA  
Accounting  
Used the software for: 2+ years

### "review of tax program and assistance"

September 12, 2022

5.0

my overall experience with my tax prep office has been very satisfying

Pros

ease with which i have learned to use the program and the invaluable support i have received

Cons

no concerns or issues with the program. any concerns were self created

Review Source

FH

Franklin H.  
Owner  
Accounting  
Used the software for: Less than 6 months

### "Excelent Services so far"

January 22, 2024

4.0

Jordano was very nice on his training. The costumer services were very helpful. the lady on sales amazing

Pros

Excellent services. So far all my request and difficulties were fixed in short time

Cons

I'm new costumer and this will be my first year doing taxes. So far nothing to regret the change

Switched from

[ProSeries Tax](https://www.capterra.com/p/249725/Intuit-ProSeries-Tax/)

Best services, quality, more tools and less expensive

Review Source

DB

Delfos B.  
Tax preparer owner  
Accounting  
Used the software for: Less than 6 months

### "Very effective and easy to use program"

February 7, 2023

5.0

Always excellent support response and very effective and easy to use program for tax preparers.

Pros

Everything is at hand. Easy to navigate and find everything. Everything has been designed to get into one single screen and very visible to find the right information.

Cons

None in the least because I like everything. Support is also great in both languages English and Spanish.

Reason for choosing MyTAXPrepOffice

I give it a try because not only the price was affordable but it has a support in both languages English and Spanish. After a full demonstration I quickly decided to buy it because I found it easy and concentrated program.

Review Source

JR

Jose R.  
Owner  
Accounting  
Used the software for: 1-2 years

### "This is not a real Tax Software"

October 4, 2021

1.0

It's been a terrible experience from the beginning, getting my office set up and transferring my clients from previous years was headache.

Pros

I liked the day I stopped using it and switched back to Drake Software.

Cons

The customer support is terrible and they have zero knowledge of tax preparation, and very little knowledge of the software itself.

Alternatives considered

[Drake Tax](https://www.capterra.com/p/176133/Drake-Tax/)

Reason for choosing MyTAXPrepOffice

It was the cheaper option.

Review Source

SE

Shane E.  
Farm Management Consultant  
Farming  
Used the software for: Less than 6 months

### "I wish I had found MTPO sooner"

July 26, 2023

5.0

The trainer, did a very good job

Pros

I like being able to navigate smoothly between forms and returns.

Cons

No complaints so far. I do use some obscure forms sometimes so I will see if they are all there.

Review Source

DM

Dedra M.  
CEO  
Accounting  
Used the software for: 2+ years

### "Long Time User"

October 20, 2022

5.0

I've been with MTPO many years and have wedathered a few bumps but overall I'm very satisfied.

Pros

Very Responsive to critical issues. 24/7 support during tax season. Ease of Use. Friendly staff.

Cons

I don't have any cons now. The software has made great improvements.

Review Source

cE

calvin E.  
ACCOUNTANT  
Accounting  
Used the software for: 1-2 years

### "better than pro series"

January 25, 2023

5.0

very good one you get hang of thing

Pros

more bang for your buck it has more value

Cons

support is slow take too long to respone

Alternatives considered

[Drake Tax](https://www.capterra.com/p/176133/Drake-Tax/)

Reason for choosing MyTAXPrepOffice

price

Review Source

GH

Gerard H.  
Tax Preparer  
Accounting  
Used the software for: 6-12 months

### "Customer Service Scheduled Calls Are a HOME RUN!"

November 14, 2022

5.0

Excited to use this software this upcoming season for the first time after leaving software that no longer fit my or clients' needs fully.

Pros

Super friendly, empathetic, and actually listen to me!

Cons

I am unsure yet at this time because I have not used the software to its full capacity yet.

Review Source

AM

Arturo M.  
Manager Administrator  
Accounting  
Used the software for: 1-2 years

### "customer service"

December 13, 2023

5.0

Pros

easy to navigate the software and people friendly

Cons

that we can add forms to the process easily

Review Source

PP

Perla P.  
CEO  
Accounting  
Used the software for: Less than 6 months

### "Great System/Support"

February 27, 2024

5.0

Great customer support and everything from the start to the beginning was so easy.

Pros

I enjoyed everything from the easiness of the customer portal to transferring data from the client to the dashboard

Cons

the price but still cheaper than my current one

Alternatives considered

[Drake Tax](https://www.capterra.com/p/176133/Drake-Tax/)

Review Source

TF

Traci F.  
Accountant  
Accounting  
Used the software for: Less than 6 months

### "Excited to make this switch!"

August 25, 2022

5.0

It has been a very nice experience! Why did I not switch earlier?

Pros

It is very easy use/learn. I'm excited about using features I haven't used before. Customer Service is amazing!

Cons

So far I have no complaints. Any questions or concerns have been answered.

Switched from

[ProSeries Tax](https://www.capterra.com/p/249725/Intuit-ProSeries-Tax/)

ProSeries is too expensive!

Review Source

YH

Yasari H.  
Multiservices  
Accounting  
Used the software for: Less than 6 months

### "Excelente servicio"

July 25, 2023

5.0

Este producto tiene muchos beneficios, sobre todo para los nuevos preparadores, ya que de manera muy eficiente se vinculan todas las formas e información en la relación cliente preparador. Tiene un departamento de support excelente. Y deseo destacar dos personas que me ayudaron en todo el proceso de compra y traning personalizado: \[contenido sensible oculto\], quienes de forma profesional y majestuosa me prepararon para trabajar en el sistema. Gracias.

Pros

Este producto se integra muy fácil con las necesidades del cliente y preparador.

Cons

Al momento no he encontrado nada que me parezca mal.

Review Source

JD

Julio D.  
Accountant  
Accounting  
Used the software for: Less than 6 months

### "Brafina Reveiw"

December 2, 2022

5.0

Overall experience was very good. \[SENSITIVE CONTENT\] was very helpful and kind. He is very Knowle able of the software.

Pros

The system is ease to use and have good tools to maintain all integrated.

Cons

I like least the limitations for the essential package, but I think they are enough.

Alternatives considered

[Drake Tax](https://www.capterra.com/p/176133/Drake-Tax/)

Reason for choosing MyTAXPrepOffice

Less expensive and more versatile options. Ease to use and access tools.

Switched from

[Drake Tax](https://www.capterra.com/p/176133/Drake-Tax/)

Less expensive and more versatile options. Ease to use and access tools.

Review Source

MS

Maria S.  
admin  
Accounting  
Used the software for: Less than 6 months

### "Transitioning from another product"

November 22, 2023

5.0

Overall the training received was spectacular, I need to practice and get used to this new portal but it's a matter of time.

Pros

The updated version and how it notifies you about any details

Cons

That I have to get used to it lol But nothing bad.

Review Source

LA

Lisandra A.  
CEO  
Accounting  
Used the software for: Less than 6 months

### "My Virtual Office "

September 21, 2023

5.0

So, grateful to have a one on one training and be able to see the functionality of the software before and after buying the product is a plus to me.

Pros

It is very impressive to have all the tools in one place and be able to manage it all in one place.

Cons

Having a chatting feature with the clients.

Review Source

TR

Thomas R.  
Preparer  
Financial Services  
Used the software for: I used a free trial

### "MyTAXPrepOffice - Review"

December 11, 2023

4.0

Instructor moved along as she knew the program and could answer most questions

Pros

Easy access to forms and clients

Cons

May be missing information during split returns

Switched from

[Drake Tax](https://www.capterra.com/p/176133/Drake-Tax/)

Better budget for same product,...........

Review Source

JC

JOSE C.  
TAX  
Sporting Goods  
Used the software for: Less than 6 months

### "SUPPORT AND CUSTOMER SERVICES"

January 11, 2024

5.0

Pros

SU FACILIDAD PARA UTILIZAR Y SOBRE TODO SU SERVICIO AL CLIENTE Y SOPORTE ESTAN EN LA EXCELENCIA

Cons

NO TENGO COMENTARIO NEGATIVO ACERCA DE MYTAXPREPOFFICE, TODO HA SIDO POSITIVO EN ESPECIAL SU SOPORTE QUE CON LAS 3 PERSONAS QUE HE HABLADO ME HAN AYUDADO DE UNA MANERA DE AGRADECER NO RECUERDO LOS NOMBRE DE LOS DOS PRIMEROS PERO LA \[contenido sensible oculto\] HA SIDO GENIAL SU EXPERIENCIA Y SU AYUDA.

Review Source

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