Who Uses This Software?

Kilterly serves companies of all sizes across all industries. The product is modular giving you the chance to turn pieces of the system on and off depending whether or not they apply to your efforts.


Average Ratings

2 Reviews

  • 5 / 5
    Overall

  • 5 / 5
    Ease of Use

  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    $399.00/month
    See pricing details
  • Pricing Details
    Kilterly offers three pricing tiers based on number of clients
  • Free Demo
  • Deployment
    Cloud, SaaS, Web
  • Training
    Documentation
    Live Online
  • Support
    Business Hours

Vendor Details

  • Kilterly
  • kilterly.com
  • Founded 2018
  • United States

About Kilterly

Our platform was created to supercharge and simplify your customer success efforts of building and maintaining healthy relationships across all clients. Kilterly gives you the data insights and automated communication tools you need to fight churn and encourage growth among already existing clients.


Kilterly Features

  • Account Alerts
  • Account Management
  • Communication Management
  • Customer Engagement
  • Customer Lifecycle Management
  • Health Score
  • Onboarding
  • Revenue Management
  • Usage Tracking / Analytics
  • Win / Loss Analysis

Kilterly Reviews Recently Reviewed!


Capterra loader

Kilterly gets it right, serves a great niche

Nov 13, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Clean UI, easy to use and understand. Focusing on the retention problem specifically tailors the workflows in an intuitive way. The dashboard is a ready-to-go view of customer health without any configuration.

Cons: It's a great product but, more data and more touch-point integrations like SMS would be awesome.

Overall: Customer Retention issues are usually addressed as a question in the past tense - "What happened?" Kilterly helps turn that into "What's happening?" Which is great when it saves the loss of a customer over some trivial hurdle.

Kilterly Review

Nov 16, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Pros: The automation for our marketing and customer service processes. We will be much more organized with our customer base.

Cons: Would like to see QuickBooks integration accelerated with the software.