# Automat Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Automat Software - reviews, pricing plans, popular comparisons to other Conversational AI Platform products and more. Source: https://www.capterra.com/p/179930/Conversational-Marketing-Cloud --- # Automat Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on June 3, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support) Automat ## What is Automat? Automat builds virtual advisors that help brands talk to their customers and sell online.These virtual advisors are powered by Conversational AI and are smart about products, from day one. They offer personalized recommendations, answer specific questions and ultimately become your online sales representatives. We deploy these advisors on your banner ads, websites, social media or smart speakers so that you can serve customers everywhere and at any moment of their shopping journey. ## What is Automat used for? [Conversational AI Platform](https://www.capterra.com/conversational-ai-platform-software/)[Conversational Marketing Platform](https://www.capterra.com/conversational-marketing-platform-software/) Top alternative Featured Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $50000 Per Year Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Automat?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.automat.ai&name=Automat) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Automat 0.0 VS. [4.7 (30)](https://www.capterra.com/p/10031687/Text/#reviews) Starting Price $50000 Per Year Starting Price $25 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 0.0 (0) Ease Of Use 4.7 (30) Value For Money 0.0 (0) Value For Money 4.4 (29) Customer Service 0.0 (0) Customer Service 4.7 (30) ## Automat alternatives [4.5 (487)](https://www.capterra.com/p/5923/Celoxis/reviews/) Starting price $10.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [4.7 (1,786)](https://www.capterra.com/p/102188/LiveAgent/reviews/) Starting price $15.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars Highest Rated [5.0 (808)](https://www.capterra.com/p/276054/Fathom/reviews/) Starting price $15.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [4.6 (66)](https://www.capterra.com/p/166420/ChatBot/reviews/) Starting price $50.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars ## FAQs about Automat Overview ### What company size and specific industries is Automat built for? Automat is designed for beauty brands and also serves companies in financial services, retail, automotive, CPG, telecommunications, and travel. The target audience appears to be organizations in these industries rather than a specific company size, with the strongest fit in consumer-facing brands. Features and Usability ### What are the key features of Automat? Automat offers chatbot and pre-configured bot features, plus natural language processing, intent recognition, and speech recognition for automated interactions. It also includes lead capture, lead qualification, lead distribution, and lead nurturing, along with appointment scheduling, multi-channel communication, SMS messaging, and reporting and analytics. Integrations ### Which third-party tools and platforms does Automat integrate with? Automat integrates with 9 third-party platforms, including Adobe Analytics, Commerce Cloud, Google Analytics 360, Google Maps, Salesforce Sales Cloud, Sprinklr, Yext, and iAdvize. These catalog integrations span analytics, commerce, mapping, CRM, customer engagement, and local search tools. Getting Started and Support ### What training and onboarding options does Automat offer? Automat provides in person training, live online sessions, and documentation to help teams get started. In person training supports direct instruction, live online sessions allow guided remote setup, and documentation offers written reference material for self-paced review and ongoing use. Getting Started and Support ### What customer support options does Automat offer? Automat provides email/help desk, phone support, and chat. Support experience details are not documented here, so no claims can be made about response speed, helpfulness, or common frustrations. The available channels are limited to direct contact through these three options. ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities Appointment Management Manage various aspects of appointments including booking, rescheduling, canceling Appointment Scheduling Schedule appointments via a calendar Audience Targeting Identify a particular segment of population based on specific criteria and customize your efforts to attract their attention Chatbot AI-based platform which conducts a conversation via auditory or textual methods Chat/Messaging Communicate using direct chat or messages within the system Automat 27 features Dashboard to view the status of ongoing processes, identify current incidents and track past activities Manage various aspects of appointments including booking, rescheduling, canceling Schedule appointments via a calendar Identify a particular segment of population based on specific criteria and customize your efforts to attract their attention Communicate using direct chat or messages within the system AI-based platform which conducts a conversation via auditory or textual methods Assemble applications and bots from pre-made building blocks without having to write software code or knowing a programming language Interprets what a user is doing based on context and helps guide them through the process. Add customized logos and colors to align with company branding Helps understand a user's intentions/actions Automatically identify and save contact information of potential customers Route and distribute your leads to third party buyers Engage with a lead throughout the sales process by actively providing information Score a lead on their quality or likelihood to buy based on certain behaviors Allows communication with customers or users via multiple channels such as phone, email, live chat, etc. Manage and support multiple languages Process and analyze human language in text or audio form Ability to interact with the application using human languages such as English Send personal messages to clients or attendees Existing bot models for AI-based tools commonly used for auditory and textual conversation methods Product suggestions provided to users based on past behavior and relevant data, such as browsing and purchasing history Analyze and gain insights into data in real-time Send and receive messages in real-time via an online communication channel Collection, analysis, and representation of numerical data and generation of reports to understand various patterns View and track pertinent metrics to find patterns and gain insights from data Send messages via SMS Train your system to interpret and transcribe voice messages Get Advice We can help you find the software with the features you need. ## Pricing Basic $50,000 Per Year ## Integrations [ Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)[ Google Analytics 360](https://www.capterra.com/p/177042/Google-Analytics/)[ Google Maps](https://www.capterra.com/p/227511/Google-Maps/)[ Adobe Analytics](https://www.capterra.com/p/202871/Adobe-Analytics/)[ Yext](https://www.capterra.com/p/140176/Yext/)[ Sprinklr](https://www.capterra.com/p/131274/Sprinklr-Platform/)[ Engageware](https://www.capterra.com/p/45552/Engageware/)[ iAdvize](https://www.capterra.com/p/149186/iAdvize/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.