--- title: "Automat Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Automat Software - reviews, pricing plans, popular comparisons to other Appointment Scheduling products and more." source_url: "https://www.capterra.com/p/179930/Conversational-Marketing-Cloud/" page_type: "product" language: "en" --- # Automat Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 16, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support) Automat ## What is Automat? Automat builds virtual advisors that help brands talk to their customers and sell online.These virtual advisors are powered by Conversational AI and are smart about products, from day one. They offer personalized recommendations, answer specific questions and ultimately become your online sales representatives. We deploy these advisors on your banner ads, websites, social media or smart speakers so that you can serve customers everywhere and at any moment of their shopping journey. ## What is Automat used for? [Appointment Scheduling](https://www.capterra.com/appointment-scheduling-software/)[Personalization](https://www.capterra.com/personalization-software/)[Chatbot](https://www.capterra.com/chatbot-software/) Top alternative Featured Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $50000 Per Year Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Automat?[Manage this product listing](https://www.g2.com/products/automat/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Automat 0.0 VS. [4.7 (1,789)](https://www.capterra.com/p/102188/LiveAgent/reviews/) Starting Price $50000 Per Year Starting Price $15 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 0.0 (0) Ease Of Use 4.6 (134) Value For Money 0.0 (0) Value For Money 4.6 (104) Customer Service 0.0 (0) Customer Service 4.7 (99) ## Automat alternatives [4.7 (707)](https://www.capterra.com/p/152997/BirdEye/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [4.7 (32)](https://www.capterra.com/p/10031687/Text/#reviews) Starting price $19.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [OnceHub](https://www.capterra.com/p/122968/ScheduleOnce/) [4.6 (135)](https://www.capterra.com/p/122968/ScheduleOnce/reviews/) Starting price $10.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 92% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/122968/ScheduleOnce/) [Drift](https://www.capterra.com/p/227417/Drift/) [4.5 (200)](https://www.capterra.com/p/227417/Drift/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 92% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/227417/Drift/) ## FAQs about Automat Overview ### What company size and specific industries is Automat built for? Automat is designed for beauty brands and also serves financial services, retail, automotive, CPG, telecom, and travel companies. The vendor description does not specify a company size, so the product appears aimed at organizations in these industries rather than a particular small, mid-market, or enterprise segment. Features and Usability ### What are the key features of Automat? Automat offers chatbot and chat/messaging tools, plus natural language processing, intent recognition, and speech recognition for automated conversations. It also includes lead capture, lead qualification, lead distribution, and lead nurturing, along with appointment scheduling, online booking, confirmations/reminders, multi-channel communication, and reporting/analytics. Integrations ### Which third-party tools and platforms does Automat integrate with? Automat integrates with 8 third-party platforms across analytics, CRM, mapping, and customer engagement: Adobe Analytics, Google Analytics 360, Google Maps, Salesforce Sales Cloud, Sprinklr, Yext, iAdvize, and Engageware. These catalog integrations cover common needs for tracking, sales data, location services, and customer interaction management. Getting Started and Support ### What training and onboarding options does Automat offer? Automat provides in-person training, live online sessions, and documentation to help teams get started. In-person training supports face-to-face instruction, live online sessions allow guided remote setup, and documentation offers written reference material for self-paced review of product features and steps. Getting Started and Support ### What customer support options does Automat offer? Automat offers email/help desk, phone support, and chat. User feedback on support experience is not available here, so no claims can be made about response times, helpfulness, or common issues. The listed channels are the only confirmed support options in the catalog data. ## Features AI summary Based on 14,228 Appointment Scheduling reviews Capterra reviewers highlight these as the features buyers care about most when choosing appointment scheduling software: - **Appointment Management** (**58%** of reviewers rated this feature as critical) - **Calendar Management** (**54%**) - **Online Booking** (**60%**) Automat supports **Appointment Management** and **Online Booking**, so businesses can manage bookings and let customers schedule appointments without manual back-and-forth. However, it does not include **Calendar Management**. Instead, it offers **Confirmations/Reminders** (**50%**), which can help reduce missed appointments and keep customers informed, providing teams with more consistent scheduling and better day-to-day coordination. Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities AI Uses AI algorithms and models to predict future cash flow trends and outcomes, based on historical data and patterns Appointment Management Manage various aspects of appointments including booking, rescheduling, canceling Appointment Scheduling Schedule appointments via a calendar Audience Targeting Identify a particular segment of population based on specific criteria and customize your efforts to attract their attention Chatbot AI-based platform which conducts a conversation via auditory or textual methods Automat 29 features ### All Features - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - AI: Uses AI algorithms and models to predict future cash flow trends and outcomes, based on historical data and patterns - Appointment Management: Manage various aspects of appointments including booking, rescheduling, canceling - Appointment Scheduling: Schedule appointments via a calendar - Audience Targeting: Identify a particular segment of population based on specific criteria and customize your efforts to attract their attention - Chat/Messaging: Communicate using direct chat or messages within the system - Chatbot: AI-based platform which conducts a conversation via auditory or textual methods - Code-free Development: Assemble applications and bots from pre-made building blocks without having to write software code or knowing a programming language - Confirmations/Reminders: Automated reminders and confirmations for booked appointments and events via text or email - Contextual Guidance: Interprets what a user is doing based on context and helps guide them through the process. - Customizable Branding: Add customized logos and colors to align with company branding - Intent Recognition: Helps understand a user's intentions/actions - Lead Capture: Automatically identify and save contact information of potential customers - Lead Distribution: Route and distribute your leads to third party buyers - Lead Nurturing: Engage with a lead throughout the sales process by actively providing information - Lead Qualification: Score a lead on their quality or likelihood to buy based on certain behaviors - Multi-Channel Communication: Allows communication with customers or users via multiple channels such as phone, email, live chat, etc. - Multi-Language: Manage and support multiple languages - Natural Language Processing: Process and analyze human language in text or audio form - One-to-One Messaging: Send personal messages to clients or attendees - Online Booking: Book meetings and appointments through a website or digital platform - Pre-Configured Bot: Existing bot models for AI-based tools commonly used for auditory and textual conversation methods - Product Recommendations: Product suggestions provided to users based on past behavior and relevant data, such as browsing and purchasing history - Real-Time Analytics: Analyze and gain insights into data in real-time - Real-time Conversations: Send and receive messages in real-time via an online communication channel - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - SMS Messaging: Send messages via SMS - Website: Conversations enacted through embedding or pop-ups on websites. --- Get Advice We can help you find the software with the features you need. ## Pricing Basic $50,000 Per Year ## Integrations [ Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)[ Google Analytics 360](https://www.capterra.com/p/177042/Google-Analytics/)[ Google Maps](https://www.capterra.com/p/227511/Google-Maps/)[ Adobe Analytics](https://www.capterra.com/p/202871/Adobe-Analytics/)[ Yext](https://www.capterra.com/p/140176/Yext/)[ Sprinklr](https://www.capterra.com/p/131274/Sprinklr-Platform/)[ Engageware](https://www.capterra.com/p/45552/Engageware/)[ iAdvize](https://www.capterra.com/p/149186/iAdvize/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.