HelpSystems

Webdocs


3 / 5
1 review

Who Uses This Software?

Mid-size companies running primarily on IBM i (AS/400, iSeries) are well-suited to implement a Webdocs solution for document capture, storage, and retrieval.


Average Ratings

1 Review

  • 3 / 5
    Overall

  • 3 / 5
    Ease of Use

  • 3 / 5
    Customer Service

Product Details

  • Starting Price
    Not provided by vendor
  • Free Trial
    Yes
  • Deployment
    Cloud, SaaS, Web
    Installed - Windows
  • Training
    Webinars
    Live Online
    In Person
  • Support
    Online
    Business Hours
    24/7 (Live Rep)

Vendor Details

  • HelpSystems
  • www.helpsystems.com
  • Founded 1983
  • United States

About Webdocs

Webdocs captures all documents in a single, web-based repository to keep documents secure but easy for find for authorized users.


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Webdocs Features

  • Collaboration Tools
  • Compliance Tracking
  • Document Archiving
  • Document Assembly
  • Document Indexing
  • Document Retention
  • Electronic Signature
  • File Recovery
  • File Type Conversion
  • Offline Access
  • Optical Character Recognition
  • Version Control

Webdocs Reviews Recently Reviewed!


On the fence either way

Jan 14, 2019
3/5
Overall

3 / 5
Ease of Use

2 / 5
Features & Functionality

3 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
Likely
Extremely
Likely

Pros: Webdocs is a useful platform if you know how to navigate and use it, which is a big if. It can store a plethora of documents and information, but accessing it is when the other shoe drops.

Cons: Overall, the platform is very clunky and dated. while it does its basic functioning the way it should, the skill and learning required in order to fully utilize the software and have the access one expects is relatively high.

Overall: I'd recommend using a competitors product.