Who Uses This Software?

We are a platform built to be readily adaptable to any size business. Since our pricing isn't based on user numbers, it's equally good for the small or massive.


Average Ratings

4 Reviews

  • 5 / 5
    Overall

  • 5 / 5
    Ease of Use

  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    Not provided by vendor
  • Pricing Details
    We charge a flat 4% online transaction fee - including payment processing
  • Free Version
    Yes
  • Free Trial
    Yes
  • Deployment
    Cloud, SaaS, Web
  • Training
    Documentation
    Webinars
    Live Online
    In Person
  • Support
    Online
    Business Hours
    24/7 (Live Rep)

Vendor Details

  • eola
  • compass.eola.co.uk/
  • Founded 2017
  • United Kingdom

About eola

The next generation booking and management platform. Providing you a new way to manage your entire business without the admin headache. Significantly faster and more optimised than any other booking platform, ours works perfectly anywhere, on any device. It is also unbelievably easy to use, ensuring you're not spending most of your time fighting dated technology that's barely better than a pen and paper, Check it out for free; since we only make money when you do through eola!


eola Features

  • Alerts/Notifications
  • Appointment Scheduling
  • Automated Scheduling
  • Class Scheduling
  • Employee Scheduling
  • Facility Scheduling
  • Group Scheduling
  • Multi-Location
  • Real-time Scheduling
  • Resource Scheduling
  • Room Booking Management
  • Appointment Reminders
  • Automated Scheduling
  • Calendar Sync
  • Client Database
  • Group Scheduling
  • Mobile Access
  • Multi-Location
  • Online Booking
  • Online Payments
  • Recurring Appointments
  • Room Booking Management
  • Activities Booking
  • Booking Notes
  • CRM
  • Customer Support
  • Group Reservations
  • Promotions Management
  • Rate Management
  • Room Booking Management
  • Third Party Booking
  • Accommodation Booking
  • Activities Booking
  • Central Reservation System
  • Coach Booking
  • Custom Packages
  • Customer Management
  • GDS / OTA Integration
  • Itinerary Creation
  • Payment Processing
  • Price / Margin Management
  • Promotions Management
  • Quote Management
  • Reservations Management
  • Vendor Management
  • Website Management

eola Reviews Recently Reviewed!


Capterra loader

Ideal online booking and team management tool.

Nov 28, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy to install and setup the eola booking widget on any website with just a small snippet of code, which can be customised to suit the colour of your brand/website.

Setting up the products in the eola market place is and straightforward, and fully customisable to display content that correlates with your brand and products.

Fully integrated with availability calendar and useful team management tool.

Has the benefit of being used as a point-of-sale tool for manual over-the-phone/face-to-face bookings.

Simple and competitive flat fee pricing structure with no hidden costs. Great for small, seasonal operators like us.

Great customer support with quick responses and resolutions to all queries.

Cons: Very little to grumble about, really! I guess the only thing would be to say that the platform, having just competed the beta phase of its development, is still in its infancy and is yet to reach its full potential, no doubt; but, having been a 'pioneer' user of the system over 2018, it has been encouraging to see it evolve, in real-time, as the developers add features and functionality, primarily in direct response to their users' requests.

Overall: The overall experience so far with Eola has been great. They offer a well designed, useful & fully-featured product that suits our business needs, and with a transparent pricing structure that is affordable to the average small business.

Vendor Response

by eola on December 03, 2018

Thanks Gavin! It's an absolute pleasure working with you and your business.

EOLA Review

Mar 10, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy to set up, automated waiver & question packs, automated confirmation emails.

Cons: Not being able to reschedule an existing booking (currently being worked on), and confirmation emails coming from a 3rd party email address.

Overall: You can create, amend and schedule to your hearts content, upload all of your own branding, images and blurb so that your clients can still recognise it's you. You would need to come to terms with the fact that all of your client bookings will be coming through a 3rd party (EOLA) and therefore booking confirmation emails etc... won't be coming from your inbox or email address. Potentially something they could fix or work on?

You can create online waivers and question packs that mean your clients have already done all the relevant admin before arriving, meaning less faff upon arrival and less printing!

I've looked at loads of different booking systems over the last 2 years and one of the main reasons I decided to give EOLA a go was that the email I received was from one of the directors, not some automated sales pitch but a slightly more personal approach - exactly how we play it! After a really straight forward walk through by Callum online it seemed like a no brainer.

They're super helpful, very quick to respond to emails and phone calls, (again another massive win over some of the competition who don't even have contact numbers) amend and develop the system to your needs and work on making the whole thing better suited to your business.

Great guys and a great product, I look forward to updates!

Vendor Response

by eola on March 15, 2019

Thanks Ben! Haha, we're launching rescheduling in the next couple of weeks you'll be happy to know.

Fantastic developing booking system.

Dec 05, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Pros: Easy to use for clients to book in and easy to use for hosts. It is going to reduce my admin significantly next season. The ui is easy to use, very fast and works great in areas with poor mobile signal, (ideal for locations like mine). These guys are forward thinking and have created a fast intuitive booking system that is getting better and better with each development.

Cons: Eola listens to their customers and any issues are addressed quickly and effectively, with a plan of action and a time scale. It's hard to find cons with a system that is developing and has such amazing customer service.

Overall: Fantastic. This has streamlined my bookings for both customers and myself. Future developments to the system will do so even more. Keep up the excellent work.

Vendor Response

by eola on March 15, 2019

Thanks Simon! We try our best to be as customer centric as possible!

Narosa

Jul 04, 2019
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
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Pros: Clean and simple for customers to book and integrates well with social media. Great support team and willing to grow with your buisness

Cons: Nothing to dislike as an special requirements are altered by the support team.

Overall: A great company with exceptional customer service