# OnthegO Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about OnthegO Software - reviews, pricing plans, popular comparisons to other Field Service Management products and more.

Source: https://www.capterra.com/p/179995/TrackerPal

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# 

 OnthegO Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

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[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

OnthegO

## What is OnthegO?

OnthegO.AI’s Field Service Management platform streamlines scheduling, dispatch, and workforce operations to deliver faster, more reliable service. Designed for B2B organizations, it gives complete visibility over field teams, assets, and customer requests. Key features include smart scheduling, case and visit tracking (routine, preventive, or breakdown), asset and inventory management with parts mapping, and configurable digital forms for service reports. Customers can raise requests and approvals through a portal, while managers monitor SLAs and performance in real time. The platform also supports AMCs, preventive maintenance, invoicing, collections, geo-fenced attendance, leave, and expense tracking. With OnthegO.AI, businesses can boost first-time fix rates, cut downtime, and improve customer satisfaction—all on one mobile-first, configurable SaaS solution.

## What is OnthegO used for?

[Sales Force Automation](https://www.capterra.com/sales-force-automation-software/)[Field Sales](https://www.capterra.com/field-sales-software/)[Plumbing](https://www.capterra.com/plumbing-software/)

Top alternative

Featured

Overall rating

Based on 8 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

$4.99

Per User, Per Month

Free trial  
available

Capterra Shortlist charts the highest-rated and most popular products...

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Do you work for OnthegO?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.newtel.in/&name=OnthegO)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### OnthegO

5.0 (8)

VS.

[4.6 (5,180)](https://www.capterra.com/p/153140/Connecteam/reviews/)

Starting Price

$4.99

Per User, Per Month

Starting Price

$29

Flat Rate, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

5.0 (8)

Ease Of Use

4.7 (5,180)

Value For Money

5.0 (8)

Value For Money

4.5 (4,940)

Customer Service

5.0 (8)

Customer Service

4.6 (4,956)

## OnthegO alternatives

Highest Rated

[4.7 (2,739)](https://www.capterra.com/p/140363/HouseCall-Pro/reviews/)

Starting price

$79.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

95%

of reviewers

rated it above 4 stars

[4.6 (1,456)](https://www.capterra.com/p/127994/Jobber/reviews/)

Starting price

$39.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

93%

of reviewers

rated it above 4 stars

[4.4 (387)](https://www.capterra.com/p/122541/Kickserv/reviews/)

Starting price

$60.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

90%

of reviewers

rated it above 4 stars

[3.6 (115)](https://www.capterra.com/p/183679/ServiceWorks/reviews/)

Starting price

$948.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

58%

of reviewers

rated it above 4 stars

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Contact Management

5.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Manage, organize, and store contact information

Sales Activity Management

5.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Define, track, and/or automate sales activities and sales processes

Activity Dashboard

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Activity Tracking

Track and document all activities across devices, networks, and other systems

Alerts/Notifications

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

API

Application programming interface that allows for integration with other systems/databases

OnthegO 98 features

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Track and document all activities across devices, networks, and other systems

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Application programming interface that allows for integration with other systems/databases

Automatically create schedules based on business needs or employee availability and qualifications

Scan barcodes to ensure accurate pricing and label tracking

Create, manage, and send invoices or bills to customers

Track and manage schedules and meetings via an integrated calendar

Private online space that lets businesses securely share documents and provide information access to clients

Manage and track all internal and external communication conducted via calls, email, text, or chat

Centralized database of stakeholders and their contact information such as names, address, phone number etc.

Manage, organize, and store contact information

Track, store, and access client contracts or licenses

Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system

A collection of customer information such as contact details, demographics, previous interactions, etc.

Access previous interactions or concerns to maintain customer relationships

Store and organize information about customers and previous interactions

A website or login for customers to access information

Add customized logos and colors to align with company branding

Customize data fields to support various needs and use cases

Customize contracts and forms to collect specific information

Alter the layout and content of reports

Pre-designed layouts that can be customized to match preferences and requirements

Import and export data to and from software applications

Defines specific deal parameters to negotiate and secure deals

Manage sending personnel and resources to a site as needed

Store and organize documents in a centralized system

Manage product specific documents in a categorized order

Assemble applications and processes by dragging over and arranging pre-built components

Digitally sign online documents

Electronic storage of staff/employee contact information and job status in a centralized repository

Track the location of specific equipment at all times

Estimate expected cost based on various factors before a project begins

Predefined actions automatically performed on the occurance of specific events

Manage or track sales completed by field teams/employees

Store and access documents, forms, and photos in one centralized place

Caters to sales teams

Store, manage and track all forms in a centralized location

System to support the positioning, navigation, and timing (PNT) measurements of an object or individual

Information, data and reports that are being tracked over time

Track interaction history by documenting conversations for contacts

Monitor product stock levels

Track and manage inventory levels to maintain proper supply

Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items

Captures invoice data and maintains comprehensive records for auditing and reporting purposes

Manage and track all job information and associated tasks

Planning and managing the execution of tasks or jobs within a computer system, network, or other automated environments

Track and visualize the status of an ongoing job and the time spent on tasks or projects

Manually or automatically assign leads to sales reps

Automatically identify and save contact information of potential customers

Store information about leads or contacts and track, manage and nurture them throughout the sales process

Engage with a lead throughout the sales process by actively providing information

Score a lead on their quality or likelihood to buy based on certain behaviors

Divide leads into buckets based on predefined criteria and routing rules

Identify the physical location of an individual, asset, device, etc.

Schedule predetermined or ad hoc maintenance services and labor requests

Access software remotely via mobile devices

Access the system via a mobile application

Observe and track the demand, usage, progress or quality of a system, product, or user

Process of familiarizing new clients, stakeholders or employees with the company, a new location, or a service

Track/log the amount of time employees worked per job using a timer

Track all opportunities for potential sales and convert them into recurring revenue

Manage employee salary processes, data, taxes, and records administration efficiently

Organize and manage the accomplishments and development of employees or performance of applications or systems

A set of indicators that tracks the performance of networks, applications, systems, teams, etc.

Track the progress of long term goals, campaigns, and opportunities, for sales, projects, business ventures etc.

Streamlining repetitive tasks and activities through automated and predefined workflows

Generate quotes or estimates for customers

Receive data and information in real time

Notifications that are delivered to users as soon as an event occurs

Active reporting of data and metrics

Receive system updates as soon as any changes are made

Log and store the source of contacts/leads

Timed notification for any upcoming task, deadline, appointment, or activity

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

View and track pertinent metrics to find patterns and gain insights from data

Assign available resources to various projects and tasks

Finding the most optimal routes for drivers based on various factors and constraints

Plan daily routes to optimize employee scheduling and provide directions

Define, track, and/or automate sales activities and sales processes

Estimate of expected sales revenue within a specific time frame, such as quarterly, monthly or yearly based on past trends and reports.

Reports specific to sales analysis for trends and strategies

Analyze the current state of sales data to accurately understand trends and forecast future sales numbers.

Plan availability and assign specific time slots for tasks and resources

Online portal through which end users can access the system, manage tasks, or obtain information

Track work performed and resources used for past customers, sites, or assets

Set and monitor service level agreements to ensure timely response and resolution

Track the status over time for a request, process, asset, or transaction

Create, manage and track all task activities and progression

Track and manage the scheduling of tasks

Oversee technicians and track their assigned work orders

Organize customer data and accounts by user or geography

Set up connections to third-party platforms to improve business processes

Log and record hours worked and costs spent to assist in billing and invoicing

Measure and track time including hours worked and paid time off (PTO)

Request, track, and manage time off requests and vacation time

Creating, assign, and track jobs and/or tasks for work orders

Create, design and manage workflows for repetitive tasks

Get Advice

We can help you find the software with the features you need.

Features

5.0 (8)

5.0

Based on 8 reviews

## Pricing

Value for money

5.0 (8)

Free Trial

Basic Field Force Automation Foundation (FFA)

$4.99

Per User,Per Month

It includes:

-   Visit Planning
-   Customer/Contact Management
-   Promoter App
-   Configurable Work Forms
-   Location Tracking & Distance\*\*
-   Attendance & Leave (Selfie Attendance, Attendance as per policy)
-   FFA Dashboard & Reports

Advanced Field Force Automation (FFA+)

$7.99

Per User,Per Month

It includes:

-   All Features in FFA, plus
-   Visit Planning with Approval Workflow
-   Customer/ Contact Management with Approval Workflow
-   SSO/ OTP Login
-   Attendance & Leave (Geofenced selfie attendance, payroll ready attendance as per policy)
-   Travel & Expense Management

Leads & Opportunity Management

$9.49

Per User,Per Month

It includes:

-   All Features in FFA+, plus
-   PJP/ Beat Planning
-   Lead Management
-   Opportunity Management
-   Influencer Management
-   CPQ
-   Dashboards and Reports

Comprehensive Sales Force Automation

$12.99

Per User,Per Month

It includes:

-   All Features in Leads & Opportunity Management, plus
-   Scheme Management
-   Quotes & Orders
-   SFA Dashboards & Reports

Field Service Management Foundation (FSM)

$9.49

Per User,Per Month

It includes:

-   Service Desk Portal
-   Activity Assignment/ Scheduling/ Dispatch
-   Case & Activity Management
-   Configurable Service Forms with Draft
-   Quotes/ Invoices
-   Customer feedback
-   Case, Activity, Visit Reports
-   Location Tracking and Distance
-   Attendance & Leave
-   Dashboards & Reports

Advanced Field Service Management (FSM+)

$12.99

Per User,Per Month

It includes:

-   All Features in FSM, plus
-   Customer Portal
-   Joint Working with Forms Sharing
-   Parts Indent/ Inventory Management/ Costing
-   SSO/ OTP Login
-   Contract Management
-   Travel & Expense Management

Value for money

5.0 (8)

5.0

Based on 8 reviews

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## Support, customer service and training options

Customer Service

5.0 (8)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

5.0 (8)

5.0

Based on 8 reviews

## User reviews

Overall rating

5.0

Based on 8 reviews

Filter by rating

5(8)

4(0)

3(0)

2(0)

1(0)

Mentioned topic

Sorted by most recent

TP

Tina P.

Data Analyst

Food & Beverages

### "Great Merchandiser Tool"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

August 31, 2021

Pros

Onthego is a good salesforce automation software which is helping us in automating our order capture and helps in tracking the assigned outlet activities of field executives and also provides valid and accurate tracking results, Very satisfied with the product features and support from the team. They are always supporting continuously - especially \[SENSITIVE CONTENT\], pleasure working with him

Cons

There is nothing I dislike truly. I am just filling this up since there is a minimum limit 👍

Reasons for choosing OnthegO

Great product at a great price and quite customizable

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

MH

Mohammad H.

Director

Electrical/Electronic Manufacturing

### "Task Scheduling"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

January 1, 2020

I have a team for servicing my clients. It is easy to schedule tasks to my team. I can track the team members and also interact with team. This software reduces a lot of my time to follow up with field team and assign task for the team on the field. The app has all required information on the screen for the field team to service the client. I get excellent task reports with details of Task time, Duration, Report, Distance traveled, OTP Confirmation from Client and I can also specify my comments as a manager.

Pros

Good App for automating daily task scheduling to my team. Regular app updates and good customer support.

Cons

It's a pretty straight forward tool! There's nothing I don't like.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

January 2, 2020

Thanks Md Habib for your feedback. We value your feedback and will do best to uphold our service quality.

SK

Satish K.

Director – Business Practices

Information Technology and Services

### "Good Scheduling App"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

June 1, 2019

We are able to manage our business in real time with nil paper work, saving us a lot of man hours.

Pros

Instant setup, easy to use, comprehensive features viz. Task Scheduling, work reporting form creation, attendance and leave management, tour expense reimbursements.

Cons

Nothing to report, Back end UI could be improved a bit

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

August 13, 2019

Dear Satish, Thank you for your feedback and review. We will endeavor to keep up our service.

AK

Arvinder K.

President

Marketing and Advertising

### "Easy to Use. Responsive service."

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

May 10, 2019

Pros

I find the software intuitive and easy to use. The team reached out immediately to provide a demo and answer my questions. They are accessible and respond promptly to any questions. They are open to feedback and were willing to customize the set-up for Metrics Matter.

Cons

Scheduling functionality is not optimal - the team will roll out changes by end May 2019.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

May 13, 2019

Dear Arvinder, Thanks for your feedback. Our updated Scheduling feature is in beta and we will release it for all customers by end of May19. Thanks again for your patience and confidence in our product and services.

KN

Kedar n.

HR Admin

Automotive

### "Very Good Field Employee Tracking App "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

November 9, 2018

We needed a cost-effective field employee tracking and attendance management solution and we are happy to have discovered Trackerpal that meets our requirements fully

Pros

It's affordable, readily available with all required features. Good support team

Cons

Nothing to report. Works well with the existing features

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

November 14, 2018

Dear Kedar, Thank you for your kind feedback. We will continuously strive to provide the best of our services in future too.

GR

Gopinath R.

CEO

Food & Beverages

### "Simple and easy to use"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

October 26, 2018

We had a need for improving our sale executive’s performance by automating all our inaccurate time consuming manual works and getting real-time updates about their attendance, leave requests, reimbursements, sales order reports and location. With TrackerPal, besides all required features, we could create journey plan, assign targets, and measure performance achievement on the retailer sales orders captured all in realtime and dispatch goods against orders received from our warehouse efficiently. We would surely recommend TrackerPal as their service is good and we got the app at an affordable price point.

Pros

excellent app for sales force automation and productivity improvement

Cons

no issues yet. Looking forward for new features

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

October 31, 2018

Thanks for your feedback. We will continuously endeavor to keep up our services.

CR

Chiranjeevi R.

Managing Partner

Financial Services

### "Good SFA App for Financial Services"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

October 18, 2018

For our operations we have been doing a lot of paper work to verify and file the authenticity of the customers (borrowers) information for Address verification, Document Pickup, Signing & Stamping & were having Field team work optimization challenges of planning their task, real-time update on meeting status, defining targets, dividing territories and analyze agents performance. We received the trackerpal app with features to automate all our field operations. After we started using TrackerPal app, we nearly doubled our field force efficiency within 3 months.

Pros

TrackerPal did all required customizations within 2 weeks. Charges are minimal compared to industry rate

Cons

No issues yet. Good Tracking and reporting app for Financial Services company

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

October 24, 2018

Dear Chiranjeevi, We thank you for your valued feedback. We will endeavor to provide our customers the highest quality service always.

AB

Aditya B.

Sales Manager

Retail

### "A very good Retailer Sales order Management App from TrackerPal"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

October 18, 2018

We were looking for the best cost-effective app that was readily available for our multi-brand multi SKU product sales business. We were getting all retailers and distributor orders on paper/email and we had to wait for the end of day and month to understand the sales performance of each of our field sales executives. With TrackerPal we got the entire standard tracking features including distance traveled, locations, attendance, expense reimbursement, messaging and more importantly to be able to receive retailer and distributor sales order details in real time. With TrackerPal, we are now managing our attendance, reimbursements, and incentives for our sales executives effectively and ensure order fulfillments from our warehouses in real-time improving efficiency and saving us a lot of manual effort, delays and inaccuracies in our operations prior to TrackerPal.

Pros

We received the desired application with all the features and the functionality quickly from Trackerpal

Cons

Nothing as of now.It satisfies all our key requirements.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

October 23, 2018

Thanks Aditya. We greatly appreciate your feedback. We will continuously endeavor to provide you along with all our valued customers, the best of our services.

[View all Reviews](https://www.capterra.com/p/179995/TrackerPal/reviews/)

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[Learn more](https://www.capterra.com/resources/proprietary-data-research/)

How Capterra verifies reviews

Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

[Learn more](https://www.capterra.com/resources/how-we-verify-reviews/)

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