---
title: "OnthegO Software Pricing, Alternatives & More 2026 | Capterra"
description: "With the help of Capterra, learn about OnthegO Software - reviews, pricing plans, popular comparisons to other Field Service Management products and more."
source_url: "https://www.capterra.com/p/179995/TrackerPal/"
page_type: "product"
language: "en"
publication_date: "2026-09-29"
---

# 

 OnthegO Software Review 2026: Features, Integrations, Pros & Cons

Last updated on September 29, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

OnthegO

## What is OnthegO?

OnthegO.AI’s Field Service Management platform streamlines scheduling, dispatch, and workforce operations to deliver faster, more reliable service. Designed for B2B organizations, it gives complete visibility over field teams, assets, and customer requests. Key features include smart scheduling, case and visit tracking (routine, preventive, or breakdown), asset and inventory management with parts mapping, and configurable digital forms for service reports. Customers can raise requests and approvals through a portal, while managers monitor SLAs and performance in real time. The platform also supports AMCs, preventive maintenance, invoicing, collections, geo-fenced attendance, leave, and expense tracking. With OnthegO.AI, businesses can boost first-time fix rates, cut downtime, and improve customer satisfaction—all on one mobile-first, configurable SaaS solution.

## What is OnthegO used for?

[Sales Force Automation](https://www.capterra.com/sales-force-automation-software/)[Field Sales](https://www.capterra.com/field-sales-software/)[Plumbing](https://www.capterra.com/plumbing-software/)

Top alternative

Featured

Overall rating

Based on 8 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

$4.99

Per User, Per Month

Free trial  
available

Free version not included

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for OnthegO?[Manage this product listing](https://www.g2.com/products/onthego/claim_requests/new?auto=true)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### OnthegO

5.0 (8)

VS.

[4.7 (2,749)](https://www.capterra.com/p/140363/HouseCall-Pro/reviews/)

Starting Price

$4.99

Per User, Per Month

Starting Price

$79

Flat Rate, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

5.0 (8)

Ease Of Use

4.6 (2,719)

Value For Money

5.0 (8)

Value For Money

4.6 (2,494)

Customer Service

5.0 (8)

Customer Service

4.7 (2,619)

## OnthegO alternatives

[4.6 (5,318)](https://www.capterra.com/p/153140/Connecteam/reviews/)

Starting price

$29.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

96%

of reviewers

rated it above 4 stars

[4.6 (1,487)](https://www.capterra.com/p/127994/Jobber/reviews/)

Starting price

$39.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

93%

of reviewers

rated it above 4 stars

[3.6 (115)](https://www.capterra.com/p/183679/ServiceWorks/reviews/)

Starting price

$948.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

58%

of reviewers

rated it above 4 stars

[4.4 (96)](https://www.capterra.com/p/129634/Synchroteam/reviews/)

Starting price

$49.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

93%

of reviewers

rated it above 4 stars

## FAQs about OnthegO

Overview

### What company size and specific industries is OnthegO built for?

OnthegO is designed for businesses of all sizes across industry sectors that need an easy-to-use, reliable solution for sales force automation, field service management, attendance, leave, and travel expense management.

Features and Usability

### What are the key features of OnthegO?

OnthegO offers CRM functions such as lead management, deal management, customer management, and customer portals, plus field service tools like dispatch, scheduling, route optimization, and work order management. It also includes analytics, reporting, time and expense tracking, workflow automation, and mobile app access.

Pricing

### How much does it cost and what fees or limitations are included?

OnthegO starts at $4.99 per user per month for the Basic Field Force Automation Foundation plan, billed annually; monthly pricing is $5.99. Higher tiers include FFA+ at $7.99, Leads & Opportunity Management at $9.49, and Comprehensive Sales Force Automation or FSM+ at $12.99. A free trial is available.

Getting Started and Support

### What training and onboarding options does OnthegO offer?

OnthegO provides live online sessions, webinars, documentation, and videos to help teams get started. Live online sessions and webinars support guided instruction, while documentation and videos offer self-paced reference material for learning product features and reviewing setup steps.

Getting Started and Support

### What customer support options does OnthegO offer?

OnthegO provides Email/Help Desk, Phone Support, and Chat for customer support. No reviewer feedback about support quality is available, so user experience details such as response speed, helpfulness, or common frustrations cannot be described from the catalog data.

## Features

AI summary

Based on 4,034 Field Service Management reviews

Capterra reviewers point to the following as the top priorities when choosing field service management software:

-   **Job Tracking** (**75%** of reviewers rated this feature as critical)
-   **Job Scheduling** (**76%**)
-   **Mobile Access** (**62%**)

OnthegO supports all three of the features buyers value most: **Job Tracking**, **Job Scheduling**, and **Mobile Access**. Together, these capabilities help businesses keep service work organized, assign jobs at the right time, and give field staff access to updates while on the move, allowing teams to improve response times, maintain visibility across operations, and complete work more efficiently.

Contact Management

5.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Manage, organize, and store contact information

Sales Activity Management

5.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Define, track, and/or automate sales activities and sales processes

Access Controls/Permissions

Define levels of authorization for access to specific files or systems

Accounting Integration

Integrate with a third-party accounting system

Activity Dashboard

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Activity Tracking

Track and document all activities across devices, networks, and other systems

OnthegO 151 features

### All Features
- Access Controls/Permissions: Define levels of authorization for access to specific files or systems
- Accounting Integration: Integrate with a third-party accounting system
- Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities
- Activity Tracking: Track and document all activities across devices, networks, and other systems
- Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges
- Analytics: Tools for the systematic analysis of various types of data or statistics
- API: Application programming interface that allows for integration with other systems/databases
- Asset Tracking: Monitor the usage of assets, such as equipment, tools, software, etc., throughout their lifecycle
- Automated Scheduling: Automatically create schedules based on business needs or employee availability and qualifications
- Barcode/Ticket Scanning: Scan barcodes to ensure accurate pricing and label tracking
- Billing & Invoicing: Create, manage, and send invoices or bills to customers
- Booking: Allows clients to book jobs through the desktop page or within the app.
- Calendar: A calendar accessible to all residents that displays community activities and meetings, scheduled maintenance, assessment schedules and collections.
- Calendar Management: Track and manage schedules and meetings via an integrated calendar
- Chat/Messaging: Communicate using direct chat or messages within the system
- Checklists: An itemized to do list that can be edited as tasks are completed
- Client Notifications: Notifies clients, should any delays or mishaps occur.
- Client Portal: Private online space that lets businesses securely share documents and provide information access to clients
- Collaboration Tools: Provides a channel for team members to share AI models, media files, communicate, and work together
- Commercial Properties: Designed to serve commercial properties
- Commercial/Industrial: For commercial and industrial purposes
- Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat
- Contact Database: Centralized database of stakeholders and their contact information such as names, address, phone number etc.
- Contact Management: Manage, organize, and store contact information
- Contract/License Management: Track, store, and access client contracts or licenses
- Contractor Management: Specialized for general contractors/sub-contractors (those who conduct work on a contract basis)
- Cost Estimating: Forecast the cost and resources required to complete a project
- CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system
- CRM Integrations: Integrates with CRM software to monitor all aspects of the customer relationship.
- Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc.
- Customer History: Access previous interactions or concerns to maintain customer relationships
- Customer Management: Store and organize information about customers and previous interactions
- Customer Portal: A website or login for customers to access information
- Customer Service Management: Manage relationships with customers and address customer concerns
- Customizable Branding: Add customized logos and colors to align with company branding
- Customizable Fields: Customize data fields to support various needs and use cases
- Customizable Forms: Customize contracts and forms to collect specific information
- Customizable Reports: Alter the layout and content of reports
- Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements
- Data Capture and Transfer: Import, collect, and capture data from multiple sources
- Data Import/Export: Import and export data to and from software applications
- Data Synchronization: Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency
- Deal Management: Defines specific deal parameters to negotiate and secure deals
- Dispatch: Notifies field service workers of their upcoming assignments.
- Dispatch Management: Manage sending personnel and resources to a site as needed
- Document Management: Store, manage, and track all electronic documents in a centralized location
- Document Storage: Store and organize documents in a centralized system
- Documentation Management: Manage product specific documents in a categorized order
- Drag & Drop: Assemble applications and processes by dragging over and arranging pre-built components
- Driver ETA: Generate estimated arrival times for drivers to keep back office or customers informed
- Electronic Signature: Digitally sign online documents
- Employee Communication: Enables communication within the app from manager to field service employee.
- Employee Database: Electronic storage of staff/employee contact information and job status in a centralized repository
- Employee Management: Track employee schedules, availability, and performance across projects and tasks
- Equipment Maintenance: Manage procedures that ensure organizational equipment remains in working condition
- Equipment Tracking: Track the location of specific equipment at all times
- Estimating: Estimate expected cost based on various factors before a project begins
- Event Triggered Actions: Predefined actions automatically performed on the occurance of specific events
- Facility Scheduling: Schedule facilities, such as athletic fields, venues, and convention centers based on their availability
- Field Sales: Includes some ability to serve as a sales and ordering application.
- Field Sales Management: Manage or track sales completed by field teams/employees
- File Storage: Store and access documents, forms, and photos in one centralized place
- For HVAC Companies: Software designed specifically for HVAC companies
- For Plumbing Industry: Serving plumbing industry professionals
- For Sales Teams/Organizations: Caters to sales teams
- Forms Management: Store, manage and track all forms in a centralized location
- GPS: System to support the positioning, navigation, and timing (PNT) measurements of an object or individual
- Historical Reporting: Information, data and reports that are being tracked over time
- Inspection Management: Track and manage inspections for worksites, vehicles, and/or equipment to remain compliant with industry standards
- Interaction Tracking: Track interaction history by documenting conversations for contacts
- Inventory Control: Monitor product stock levels
- Inventory Management: Track and manage inventory levels to maintain proper supply
- Inventory Tracking: Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items
- Invoice Management: Captures invoice data and maintains comprehensive records for auditing and reporting purposes
- Job Management: Manage and track all job information and associated tasks
- Job Scheduling: Planning and managing the execution of tasks or jobs within a computer system, network, or other automated environments
- Job Tracking: Track and visualize the status of an ongoing job and the time spent on tasks or projects
- Lead Assignment: Manually or automatically assign leads to sales reps
- Lead Capture: Automatically identify and save contact information of potential customers
- Lead Distribution: Route and distribute your leads to third party buyers
- Lead Management: Store information about leads or contacts and track, manage and nurture them throughout the sales process
- Lead Nurturing: Engage with a lead throughout the sales process by actively providing information
- Lead Opportunity: Aligns lead scores with predefined lead distribution criteria
- Lead Qualification: Score a lead on their quality or likelihood to buy based on certain behaviors
- Lead Segmentation: Divide leads into buckets based on predefined criteria and routing rules
- Location: Track asset locations using GIS and GPS technology.
- Location Tracking: Identify the physical location of an individual, asset, device, etc.
- Maintenance Scheduling: Schedule predetermined or ad hoc maintenance services and labor requests
- Mobile Access: Access software remotely via mobile devices
- Mobile App: Access the system via a mobile application
- Mobile Signature Capture: Capture signatures via mobile devices
- Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user
- Multi-Location: Manage and support multiple locations
- Offline Access: Ability of websites, web applications, or mobile applications to function without an active internet connection
- Onboarding: Process of familiarizing new clients, stakeholders or employees with the company, a new location, or a service
- Online Time Clock: Track/log the amount of time employees worked per job using a timer
- Opportunity Management: Track all opportunities for potential sales and convert them into recurring revenue
- Parts Management: Track parts inventory levels and manage re-stocking
- Payment Collection in the Field: Swipe a credit card or manually process payments while with the customer in the field
- Payroll Management: Manage employee salary processes, data, taxes, and records administration efficiently
- Performance Management: Organize and manage the accomplishments and development of employees or performance of applications or systems
- Performance Metrics: A set of indicators that tracks the performance of networks, applications, systems, teams, etc.
- Pipeline Management: Track the progress of long term goals, campaigns, and opportunities, for sales, projects, business ventures etc.
- Preventive Maintenance: Minimizes equipment failures and optimizes asset reliability through scheduled inspections, repairs, and replacements
- Price and Cost Calculations: Calculate rule-based prices for a product/service
- Prioritization: Arrange tasks based on the level of priority or urgency
- Productivity Analysis: Statistical data that helps identify improvement areas, delays or interruptions, and output of an employee
- Purchase Order Management: Create, send, and track purchase orders and their statuses
- Quotes/Estimates: Generate quotes or estimates for customers
- Real-Time Data: Receive data and information in real time
- Real-Time Monitoring: Active monitoring of systems, applications, or networks
- Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs
- Real-Time Reporting: Active reporting of data and metrics
- Real-Time Updates: Receive system updates as soon as any changes are made
- Recurring Appointments: Schedule repeating appointments based on a duration of time
- Referral Tracking: Log and store the source of contacts/leads
- Reminders: Timed notification for any upcoming task, deadline, appointment, or activity
- Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns
- Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data
- Reports: Delivers insights into charger performance, energy consumption, revenue, and usage trends to optimize operations and maximize utilization.
- Residential Properties: For residential properties
- Resource Allocation: Assign available resources to various projects and tasks
- Roles: Allows users to see tasks according to permissions and roles.
- Route Optimization: Finding the most optimal routes for drivers based on various factors and constraints
- Routing: Plan daily routes to optimize employee scheduling and provide directions
- Sales Activity Management: Define, track, and/or automate sales activities and sales processes
- Sales Forecasting: Estimate of expected sales revenue within a specific time frame, such as quarterly, monthly or yearly based on past trends and reports.
- Sales Reports: Reports specific to sales analysis for trends and strategies
- Sales Trend Analysis: Analyze the current state of sales data to accurately understand trends and forecast future sales numbers.
- Scheduling: Plan availability and assign specific time slots for tasks and resources
- Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria
- Secure Data Storage: Securely stores data to prevent data loss or breaches
- Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information
- Service History: Track work performed and resources used for past customers, sites, or assets
- Service Level Agreement (SLA) Management: Set and monitor service level agreements to ensure timely response and resolution
- Status Tracking: Track the status over time for a request, process, asset, or transaction
- Task Management: Create, manage and track all task activities and progression
- Task Scheduling: Track and manage the scheduling of tasks
- Technician Management: Oversee technicians and track their assigned work orders
- Territory Management: Organize customer data and accounts by user or geography
- Third-Party Integrations: Set up connections to third-party platforms to improve business processes
- Time & Expense Tracking: Log and record hours worked and costs spent to assist in billing and invoicing
- Time Tracking: Measure and track time including hours worked and paid time off (PTO)
- Timesheet Management: Track the amount of time spent on a job or task
- Vacation/Leave Tracking: Request, track, and manage time off requests and vacation time
- Vendor Management: Ability to track and store all vendor-related information, such as contacts, services offered, terms, etc.
- Work Order Creation: Create a new work order
- Work Order Management: Creating, assign, and track jobs and/or tasks for work orders
- Workflow: Offers workflows to process Data Subject Access Requests to enable multiple departments to assist when complying with user access and deletion requests.
- Workflow Automation: Streamlining repetitive tasks and activities through automated and predefined workflows
- Workflow Management: Create, design and manage workflows for repetitive tasks

---

Get Advice

We can help you find the software with the features you need.

Features

5.0 (8)

5.0

Based on 8 reviews

## Pricing

Value for money

5.0 (8)

Free Trial

[View pricing plan details](https://www.capterra.com/p/179995/TrackerPal/pricing/)

Basic Field Force Automation Foundation (FFA)

$4.99

Per User,Per Month

It includes:

-   Visit Planning
-   Customer/Contact Management
-   Promoter App
-   Configurable Work Forms
-   Location Tracking & Distance\*\*
-   Attendance & Leave (Selfie Attendance, Attendance as per policy)
-   FFA Dashboard & Reports

Advanced Field Force Automation (FFA+)

$7.99

Per User,Per Month

It includes:

-   All Features in FFA, plus
-   Visit Planning with Approval Workflow
-   Customer/ Contact Management with Approval Workflow
-   SSO/ OTP Login
-   Attendance & Leave (Geofenced selfie attendance, payroll ready attendance as per policy)
-   Travel & Expense Management

Leads & Opportunity Management

$9.49

Per User,Per Month

It includes:

-   All Features in FFA+, plus
-   PJP/ Beat Planning
-   Lead Management
-   Opportunity Management
-   Influencer Management
-   CPQ
-   Dashboards and Reports

Comprehensive Sales Force Automation

$12.99

Per User,Per Month

It includes:

-   All Features in Leads & Opportunity Management, plus
-   Scheme Management
-   Quotes & Orders
-   SFA Dashboards & Reports

Field Service Management Foundation (FSM)

$9.49

Per User,Per Month

It includes:

-   Service Desk Portal
-   Activity Assignment/ Scheduling/ Dispatch
-   Case & Activity Management
-   Configurable Service Forms with Draft
-   Quotes/ Invoices
-   Customer feedback
-   Case, Activity, Visit Reports
-   Location Tracking and Distance
-   Attendance & Leave
-   Dashboards & Reports

Advanced Field Service Management (FSM+)

$12.99

Per User,Per Month

It includes:

-   All Features in FSM, plus
-   Customer Portal
-   Joint Working with Forms Sharing
-   Parts Indent/ Inventory Management/ Costing
-   SSO/ OTP Login
-   Contract Management
-   Travel & Expense Management

Value for money

5.0 (8)

5.0

Based on 8 reviews

Connect with a Capterra advisor for a free 15-minute consultation

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## Support, customer service and training options

Customer Service

5.0 (8)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

5.0 (8)

5.0

Based on 8 reviews

## User reviews

Overall rating

5.0

Based on 8 reviews

Filter by rating

5(8)

4(0)

3(0)

2(0)

1(0)

Mentioned topic

Sorted by most recent

TP

Tina P.

Data Analyst

Food & Beverages

### "Great Merchandiser Tool"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

August 31, 2021

Pros

Onthego is a good salesforce automation software which is helping us in automating our order capture and helps in tracking the assigned outlet activities of field executives and also provides valid and accurate tracking results, Very satisfied with the product features and support from the team. They are always supporting continuously - especially \[SENSITIVE CONTENT\], pleasure working with him

Cons

There is nothing I dislike truly. I am just filling this up since there is a minimum limit 👍

Reasons for choosing OnthegO

Great product at a great price and quite customizable

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

MH

Mohammad H.

Director

Electrical/Electronic Manufacturing

### "Task Scheduling"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

January 1, 2020

I have a team for servicing my clients. It is easy to schedule tasks to my team. I can track the team members and also interact with team. This software reduces a lot of my time to follow up with field team and assign task for the team on the field. The app has all required information on the screen for the field team to service the client. I get excellent task reports with details of Task time, Duration, Report, Distance traveled, OTP Confirmation from Client and I can also specify my comments as a manager.

Pros

Good App for automating daily task scheduling to my team. Regular app updates and good customer support.

Cons

It's a pretty straight forward tool! There's nothing I don't like.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Response from Vendor

January 2, 2020

Thanks Md Habib for your feedback. We value your feedback and will do best to uphold our service quality.

SK

Satish K.

Director – Business Practices

Information Technology and Services

### "Good Scheduling App"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

June 1, 2019

We are able to manage our business in real time with nil paper work, saving us a lot of man hours.

Pros

Instant setup, easy to use, comprehensive features viz. Task Scheduling, work reporting form creation, attendance and leave management, tour expense reimbursements.

Cons

Nothing to report, Back end UI could be improved a bit

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Response from Vendor

August 13, 2019

Dear Satish, Thank you for your feedback and review. We will endeavor to keep up our service.

AK

Arvinder K.

President

Marketing and Advertising

### "Easy to Use. Responsive service."

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

May 10, 2019

Pros

I find the software intuitive and easy to use. The team reached out immediately to provide a demo and answer my questions. They are accessible and respond promptly to any questions. They are open to feedback and were willing to customize the set-up for Metrics Matter.

Cons

Scheduling functionality is not optimal - the team will roll out changes by end May 2019.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Response from Vendor

May 13, 2019

Dear Arvinder, Thanks for your feedback. Our updated Scheduling feature is in beta and we will release it for all customers by end of May19. Thanks again for your patience and confidence in our product and services.

KN

Kedar N.

HR Admin

Automotive

### "Very Good Field Employee Tracking App "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

November 9, 2018

We needed a cost-effective field employee tracking and attendance management solution and we are happy to have discovered Trackerpal that meets our requirements fully

Pros

It's affordable, readily available with all required features. Good support team

Cons

Nothing to report. Works well with the existing features

Review source

Vendor Referred: This reviewer was invited by the software vendor to submit an honest review.

Response from Vendor

November 14, 2018

Dear Kedar, Thank you for your kind feedback. We will continuously strive to provide the best of our services in future too.

GR

Gopinath R.

CEO

Food & Beverages

### "Simple and easy to use"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

October 26, 2018

We had a need for improving our sale executive’s performance by automating all our inaccurate time consuming manual works and getting real-time updates about their attendance, leave requests, reimbursements, sales order reports and location. With TrackerPal, besides all required features, we could create journey plan, assign targets, and measure performance achievement on the retailer sales orders captured all in realtime and dispatch goods against orders received from our warehouse efficiently. We would surely recommend TrackerPal as their service is good and we got the app at an affordable price point.

Pros

excellent app for sales force automation and productivity improvement

Cons

no issues yet. Looking forward for new features

Review source

Vendor Referred: This reviewer was invited by the software vendor to submit an honest review.

Response from Vendor

October 31, 2018

Thanks for your feedback. We will continuously endeavor to keep up our services.

CR

Chiranjeevi R.

Managing Partner

Financial Services

### "Good SFA App for Financial Services"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

October 18, 2018

For our operations we have been doing a lot of paper work to verify and file the authenticity of the customers (borrowers) information for Address verification, Document Pickup, Signing & Stamping & were having Field team work optimization challenges of planning their task, real-time update on meeting status, defining targets, dividing territories and analyze agents performance. We received the trackerpal app with features to automate all our field operations. After we started using TrackerPal app, we nearly doubled our field force efficiency within 3 months.

Pros

TrackerPal did all required customizations within 2 weeks. Charges are minimal compared to industry rate

Cons

No issues yet. Good Tracking and reporting app for Financial Services company

Review source

Vendor Referred: This reviewer was invited by the software vendor to submit an honest review.

Response from Vendor

October 24, 2018

Dear Chiranjeevi, We thank you for your valued feedback. We will endeavor to provide our customers the highest quality service always.

AB

Aditya B.

Sales Manager

Retail

### "A very good Retailer Sales order Management App from TrackerPal"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

October 18, 2018

We were looking for the best cost-effective app that was readily available for our multi-brand multi SKU product sales business. We were getting all retailers and distributor orders on paper/email and we had to wait for the end of day and month to understand the sales performance of each of our field sales executives. With TrackerPal we got the entire standard tracking features including distance traveled, locations, attendance, expense reimbursement, messaging and more importantly to be able to receive retailer and distributor sales order details in real time. With TrackerPal, we are now managing our attendance, reimbursements, and incentives for our sales executives effectively and ensure order fulfillments from our warehouses in real-time improving efficiency and saving us a lot of manual effort, delays and inaccuracies in our operations prior to TrackerPal.

Pros

We received the desired application with all the features and the functionality quickly from Trackerpal

Cons

Nothing as of now.It satisfies all our key requirements.

Review source

Vendor Referred: This reviewer was invited by the software vendor to submit an honest review.

Response from Vendor

October 23, 2018

Thanks Aditya. We greatly appreciate your feedback. We will continuously endeavor to provide you along with all our valued customers, the best of our services.

[View all Reviews](https://www.capterra.com/p/179995/TrackerPal/reviews/)

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