--- title: "JupiterOne Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about JupiterOne Software - reviews, pricing plans, popular comparisons to other Cloud Security products and more." source_url: "https://www.capterra.com/p/180042/JupiterOne/" page_type: "product" language: "en" --- # JupiterOne Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 16, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) JupiterOne ## What is JupiterOne? With JupiterOne, teams discover, monitor, understand, and act to secure their entire digital environment. Cloud resources, ephemeral devices, identities, ownerships, access, code, pull requests, and much more are collected, graphed, and analyzed automatically by JupiterOne. JupiterOne creates a contextual knowledge-base using graphs and relationships as the single source of truth for an organization’s security and infrastructure operations. ## What is JupiterOne used for? [PCI Compliance](https://www.capterra.com/pci-compliance-software/)[SIEM](https://www.capterra.com/siem-software/)[Cloud Security](https://www.capterra.com/cloud-security-software/) Top alternative Featured Overall rating Based on 5 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $500 Usage Based, Per Month Free trial available Includes Free Version Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for JupiterOne?[Manage this product listing](https://www.g2.com/products/jupiterone/claim_requests/new?auto=true) ## JupiterOne Overview Updated September 2026 AI summary JupiterOne offers enterprises and midsize organizations a cloud-based platform for managing compliance, security, and risk across IT environments. Covering categories from compliance and cloud security to IT asset management and SIEM, it brings together features like audit management, compliance tracking, access controls, and policy management, with options for data visualization, API integration, and support for standards such as HIPAA and ISO. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### JupiterOne 5.0 (5) VS. [4.5 (104)](https://www.capterra.com/p/210774/ADAudit-Plus/reviews/) Starting Price $500 Usage Based, Per Month Starting Price $595 Other, Per Year Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.6 (5) Ease Of Use 4.5 (103) Value For Money 5.0 (5) Value For Money 4.5 (92) Customer Service 5.0 (5) Customer Service 4.4 (94) ## JupiterOne alternatives [4.0 (3)](https://www.capterra.com/p/159195/CloudAware/#reviews) Starting price $0.10 Per User, Per Month Pricing Options Free Trial Free Version User Rating 67% of reviewers rated it above 4 stars [4.6 (294)](https://www.capterra.com/p/175092/JumpCloud-DaaS/reviews/) Starting price $3.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars Highest Rated [4.7 (414)](https://www.capterra.com/p/148230/SOXHUB/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [Versio.io](https://www.capterra.com/p/198825/Versio-io-CMDB/) [4.5 (2)](https://www.capterra.com/p/198825/Versio-io-CMDB/#reviews) Starting price $1.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/198825/Versio-io-CMDB/) ## FAQs about JupiterOne Overview ### What company size and specific industries is JupiterOne built for? JupiterOne is designed for cloud providers, especially mid-market and enterprise organizations that need to operationalize and automate security and compliance. It fits teams handling security reviews, compliance checks, remediation, and analysis of complex cloud environments. Features and Usability ### What are the key features of JupiterOne? JupiterOne includes governance and vulnerability management, along with compliance management, risk assessment, and policy management. It also offers access controls/permissions, audit trail and audit management, real-time monitoring and notifications, multi-cloud management, IT asset tracking, and visual analytics for security and asset data. Integrations ### Which third-party tools and platforms does JupiterOne integrate with? JupiterOne integrates with over 30 third-party tools and platforms across cloud, identity, security, and development. Key integrations include AWS CloudTrail, AWS Config, Amazon EC2, Google Cloud, Google Workspace, GitHub, GitLab, Bitbucket, Cisco Duo, Cisco Meraki, Cloudflare, and Fastly. Getting Started and Support ### What training and onboarding options does JupiterOne offer? JupiterOne provides live online sessions, webinars, documentation, and videos to help teams get started. Live online sessions and webinars can support guided instruction, while documentation offers written reference material and videos provide self-paced viewing for setup and feature learning. Getting Started and Support ### What customer support options does JupiterOne offer? JupiterOne offers email/help desk, FAQ/forum, knowledge base, phone support, and chat. No reviewer feedback is available here to describe response times, helpfulness, or common support frustrations, so the support experience cannot be characterized beyond the listed channels. ## Features AI summary Based on 4,313 Cloud Security reviews Capterra reviewers highlight these as the features buyers care about most when choosing compliance software: - **Compliance Tracking** (**54%** of reviewers rated this feature as critical) - **Document Management** (**48%**) - **Audit Management** (**42%**) JupiterOne supports **Compliance Tracking** and **Audit Management**, giving teams a way to monitor requirements and manage audit readiness in one system. However, it does not include **Document Management**. Instead, it offers **Access Controls/Permissions** (**40%**), which can help organizations manage who can view or update sensitive compliance information. Together, these features help businesses stay on top of regulatory obligations, maintain oversight during audits, and protect important records and access across the compliance process. Access Controls/Permissions Define levels of authorization for access to specific files or systems Alerts/Notifications Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges API Application programming interface that allows for integration with other systems/databases Application Security Identify and respond to security threats to developed applications Audit Management Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws Audit Trail A record of all activities within the system, including user access, changes made, etc. JupiterOne 39 features ### All Features - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Application Security: Identify and respond to security threats to developed applications - Audit Management: Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws - Audit Trail: A record of all activities within the system, including user access, changes made, etc. - Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier - Compliance Tracking: Track and report regulatory data to either internal management or external stakeholders - Configuration Management: Identify component attributes like servers, hardware, software, and manage relationships across all services - Data Security: Protect sensitive data for digital privacy - Data Visualization: Graphical representation of data - Endpoint Management: Track status, assign actions, and control access to systems for devices within the organization - For Healthcare: Software designed for the healthcare industry - Governance: Management of rules, practices, and processes of a company - HIPAA Compliant: Compliant with HIPAA, which sets standards for sensitive patient data protection - Inventory Management: Track and manage inventory levels to maintain proper supply - ISO Compliance: Guidelines set by the International Organization for Standardization - Issue Management: Identify and respond to unexpected problems or failures (ie. "negative events") - Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user - Multi-Cloud Management: Allows businesses to monitor and secure applications and workloads across multiple public clouds - Policy Management: Create, manage, and track policies and procedures within an organization - Real-Time Data: Receive data and information in real time - Real-Time Monitoring: Active monitoring of systems, applications, or networks - Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs - Real-Time Reporting: Active reporting of data and metrics - Resource Management: Process of planning, scheduling and executing the optimal and effective use of human capital across projects - Risk Assessment: Initiate collection and analysis of known risks - Risk Management: Process of identifying, evaluating, mitigating, addressing and reporting on potential risks or uncertainties - Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria - Security Auditing: Systematic evaluation of the security of a company's overall security system and situation - Server Monitoring: Continuously scan servers on a designated network to monitor health and search for any irregularities or failures - Status Tracking: Track the status over time for a request, process, asset, or transaction - Task Management: Create, manage and track all task activities and progression - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Threat Intelligence: Information to prevent, understand and identify cyber threats - User Management: Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks - Visual Analytics: Interact with data visualization elements, such as charts and graphs, to drill down into data - Vulnerability Management: Detect (and block) vulnerabilities and threats in your applications based on vulnerability information - Vulnerability Protection: Safeguards to protect network vulnerabilities --- Get Advice We can help you find the software with the features you need. Features 4.6 (5) 4.6 Based on 5 reviews ## Pricing Value for money 5.0 (5) Free Trial Free Version Basic $500.00 Usage Based,Per Month Value for money 5.0 (5) 5.0 Based on 5 reviews ## Integrations [ Slack](https://www.capterra.com/p/135003/Slack/)[ Google Workspace](https://www.capterra.com/p/247901/Google-Workspace/)[ Jira](https://www.capterra.com/p/19319/JIRA/)[ Microsoft 365](https://www.capterra.com/p/227157/Microsoft-365/)[ GitHub](https://www.capterra.com/p/129067/GitHub/)[ BambooHR](https://www.capterra.com/p/110968/BambooHR/)[ Google Cloud](https://www.capterra.com/p/268690/Google-Cloud-Platform/)[ Microsoft Azure](https://www.capterra.com/p/16365/Azure/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 5.0 (5) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (5) 5.0 Based on 5 reviews ## User reviews Overall rating 5.0 Based on 5 reviews Filter by rating 5(5) 4(0) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent JH Jasmine H. Security Computer Software ### "The RIGHT Answer for SIEM, Governance, Risk, and Compliance" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 25, 2020 We adopted JupiterOne because we needed to quickly demonstrate PCI compliance. JupiterOne was easy to implement and adopt, even for semi-technical users - you don't need to be a cloud engineer to use it, but you do need some baseline familiarity. It was VERY easy for us to fulfill all compliance controls quickly with very minimal support. Now that we've achieved our first goal, I am really looking forward to using JupiterOne to scale our security program to new compliance frameworks. The product has some fantastic capabilities for SIEM and change management. Finally, the sales/support/leadership teams are all VERY nice people. They're responsive, kind, friendly, and flexible. J1 has an amazing customer culture! Pros This is a really comprehensive solution that's incredibly sophisticated. It makes it possible for anyone to achieve and maintain continuous compliance with frameworks like SOC, PCI, HIPAA, ISO 27001, and many more. It also incorporates many other sophisticated features, including SIEM, governance, and risk. This was my organization's first major security software purchase and I really appreciate the fact this solution will grow with us and our ecosystem, even as we dramatically scale our security and compliance programs. This isn't a temporary solution, this is the best solution in several security categories and I'm lucky we'll never need to replace it. Also, we achieved PCI compliance and total observability ridiculously fast using JupiterOne. Cons No issues observed so far. Product quality, product documentation, and support have all exceeded expectations. Alternatives considered [IBM Security QRadar](https://www.capterra.com/p/179511/IBM-QRadar-SIEM/) [Sumo Logic](https://www.capterra.com/p/124188/Sumo-Logic/) Reasons for choosing JupiterOne JupiterOne offers more feature and powers than other solutions - it does the job of 3-4 other "typical" SIEM/GRC tools. Also, it's very reasonably priced, highly-scalable, and backed by world-class customer support. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. ML Morgan L. Compliance Analyst Computer Software ### "Visibility into the cloud" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 6, 2020 JupiterOne is a great company to work with. They provide quick and high quality support and are constantly improving their product. Pros The capability to query AWS resources has provided a great tool to understanding our environment, configurations, and overall compliance in a fast and accurate manner. Cons Several of the SaaS integrations could be improved. I have often found that some desirable data elements are not pulled into JupiterOne. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor April 15, 2020 Thank you for the review Morgan. We greatly appreciate your perspective and are really glad that JupiterOne is providing greater visibility into your environment. Regarding some of the integration snags you mentioned, we would love to dive into the data you need to make the integrations more valuable. Would you please reach out to our team on the JupiterOne community Slack or email us at support@jupiterone.io? BS Brett S. Senior Software Engineer Hospital & Health Care ### "Best option out there for security auditing" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 17, 2019 It's been great. There customer-forward approach has been incredibly helpful. Pros Great interface. Range of functionality. Fully automated infrastructure auditing. Great customer support. Cons Security in general isn't my favorite, and JupiterOne does require some time spent to understand all the steps that they take on a users behalf. For someone like me who might not prioritize the "security learning curve", I am likely missing out on a lot of JupiterOne features. Reasons for choosing JupiterOne Customer service. No change to our infrastructure needed in integrate with JupiterOne (I can't say the same for other products) Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. NF Neal F. Information Security, Compliance & Audit Manager Hospital & Health Care ### "JupiterOne, Where have you been all of my life?" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 8, 2019 We are a 100% Cloud-Based tool and using IaaS, PaaS, and SaaS tools exclusively. The easy use of JupiterOne to integrate other tools or frameworks (as long as there is a connector for it) is a tool I don't need 5 people to run (unlike some of their competition). Pros JupiterOne is one of the most visionary tools in the market. The architecture is solid and well thought out. The application is very easy to use and API based. Simple JSON language makes it very easy to get a query built and running in a very short timeframe. Customer Support is nothing short of phenomenal. Very interested in our vision and operations for JupiterOne to the point they are providing possible application suggestions all of the time. I also love the capability of doing cloud network mapping and vulnerability tracking in a compliance tool. Cons I have not found anything so far that is a Con. Issues are resolved quickly. Reasons for choosing JupiterOne I have been around Security and Compliance for many years. The last 2 decades as a C-level or Consultant. Jupiter One is something I wished I could have had every year for the past 20 years. And now I do. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. PC Peter C. Dir. User Experience Health, Wellness and Fitness ### "Great solution whether you want to set it and forget it or engage every day" 5.0 Overall Rating 5.0 5.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 October 8, 2019 It's been great. In many cases they push us to "save us from ourselves" but proactively make sure we stay on top of things and continue to try to take advantage of everything the solution has to offer. Pros The people behind it! They are super knowledgeable, provide great service and do everything they can to make sure you are getting the most out of it. A lot of the initial setup is plug and play so you can get a lot of it setup very quickly. Continuing to setup and configure is a bit of a process but they were there the whole way to help us. Cons There is a lot to it and it can be a little confusing at first. This is mainly a function of how extensive and flexible it is but it can be somewhat intimidating when you get started. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.