--- title: "SmartMoving Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about SmartMoving Software - reviews, pricing plans, popular comparisons to other Moving products and more." source_url: "https://www.capterra.com/p/180048/SmartMoving-Software/" page_type: "product" language: "en" --- # SmartMoving Software Review 2026: Features, Integrations, Pros & Cons Last updated on July 20, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Users](#users)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) SmartMoving ## What is SmartMoving? Outperform the industry with SmartMoving's profitability platform, built just for scaling moving companies. Grow profitability and streamline sales, operations, crew management, storage, accounting, payments, and reporting—all in one place. Get the best user experience, fastest onboarding, and access to our unmatched community of moving peers and partners. Join thousands of moving companies that rely on SmartMoving’s top-rated, all-in-one moving software to power their business, boost profitability, and save valuable time. Make the smart move. Learn more at smartmoving.com. ## What is SmartMoving used for? [Moving](https://www.capterra.com/moving-software/) Top alternative Featured Overall rating Based on 143 user reviews Reviews sentiment Positive 99% Neutral 1% Negative 0% Starting price $399 Flat Rate, Per Month Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for SmartMoving?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.smartmoving.com&name=SmartMoving) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### SmartMoving 4.9 (143) VS. [5.0 (62)](https://www.capterra.com/p/266325/Chariot/reviews/) Starting Price $399 Flat Rate, Per Month Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.9 (143) Ease Of Use 4.9 (62) Value For Money 4.8 (131) Value For Money 5.0 (61) Customer Service 4.8 (140) Customer Service 5.0 (62) ## SmartMoving alternatives [4.4 (97)](https://www.capterra.com/p/154185/MoveitPro/reviews/) Starting price $150.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 85% of reviewers rated it above 4 stars [4.4 (387)](https://www.capterra.com/p/122541/Kickserv/reviews/) Starting price $60.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 90% of reviewers rated it above 4 stars [Supermove](https://www.capterra.com/p/200112/Supermove/) [4.6 (18)](https://www.capterra.com/p/200112/Supermove/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [MoversTech](https://www.capterra.com/p/209014/MoversTech/) [5.0 (5)](https://www.capterra.com/p/209014/MoversTech/#reviews) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/180048/SmartMoving-Software/alternatives/) ## FAQs about SmartMoving Overview ### What problems does SmartMoving solve? SmartMoving solves fragmented moving operations by centralizing leads, estimates, scheduling, dispatch, storage, billing, and customer communication in one system. It reduces manual follow-ups, disorganized job files, inaccurate estimates, and slow onboarding. Moving company owners, office staff, dispatchers, sales teams, crews, and accountants benefit most from the streamlined workflows and visibility. Answer based on 90 reviews Overview ### Which roles and teams benefit most from SmartMoving? SmartMoving is most used by moving company owners, presidents, and CEOs who need visibility into sales, scheduling, and business performance. General managers, operations teams, and dispatchers rely on it to coordinate crews and jobs, while sales managers, moving consultants, and office staff use it to manage estimates, customer communication, and bookings. Answer based on 143 reviews Talk to an expert ### More questions? Ask our experts Overview ### What company size and industries is SmartMoving built for? SmartMoving is built for small moving businesses, with 99% of reviewers from small companies and 50% in transportation, trucking, and railroad. It also serves logistics and supply chain at 13% and consumer services at 12%, with use centered entirely on moving businesses handling relocations. Answer based on 143 reviews Features and Usability ### What are the key features of SmartMoving? SmartMoving includes core moving-company features like estimating, lead management, dispatch management, job scheduling, and storage management. Reviewers also frequently highlight client tracking and communication tools such as email, text messaging, digital signature, and customer follow-up workflows. Differentiators include QuickBooks integration, customizable reports, and Crew App support for field operations. Answer based on 51 reviews Pricing ### How much does it cost and what fees or limitations are included? SmartMoving starts at $399/month for the Growth plan, with no free version or free trial mentioned. Reviewers describe it as expensive, with some citing pricing changes for text messaging and significant setup effort, though others say the no-contract structure and time savings make the cost reasonable. Answer based on 17 reviews Integrations ### Which third-party tools and platforms does SmartMoving integrate with? SmartMoving integrates with Mailchimp and QuickBooks, which reviewers mention most often, along with Anywhere Commerce+ for payments and RingEX for calling. Official integrations also include Google Calendar, Google Maps, Microsoft Outlook, Apple Business Essentials, QuickBooks Online, LeadGrabber Pro, and RingCX, covering scheduling, mapping, accounting, and communications. Answer based on 17 reviews Getting Started and Support ### How easy is it to onboard and train a team on SmartMoving? SmartMoving is generally easy to onboard and train across a team, with in-person training, live online sessions, webinars, documentation, and videos. Reviewers say frontline staff and new hires often learn it within days, while admins or teams handling setup, migrations, or rep changes may need more time and support. Answer based on 22 reviews Getting Started and Support ### What customer support options does SmartMoving offer, and how do users rate the experience? SmartMoving offers email/help desk, FAQ/forum, a knowledge base, phone support, 24/7 live representatives, and chat. Users generally describe support as responsive, patient, and helpful during onboarding and ongoing questions, with tutorials and academy resources aiding adoption. A few reviewers report occasional difficulty resolving complex platform issues through the help desk. Answer based on 41 reviews Customer experience ### How is the customer experience with SmartMoving? SmartMoving makes the customer experience clear and easy for moving companies and their clients. Small business teams often value the simple workflow, customer portal, quote forms, inventory tools, and digital paperwork, while some users still want deeper CRM profiles, more service-module features, and added customization for invoicing and communication. Answer based on 20 reviews ## Who uses SmartMoving? Based on Capterra reviews from the past 3 years Talk to a software expert to get a free software list tailored to your business needs ## Features AI summary Based on 278 Moving reviews Capterra data shows that buyers of moving software rank the following features as their top priorities: - **Customer Database** (**58%** of reviewers rated this feature as critical) - **Quotes/Estimates** (**73%**) - **Job Management** (**60%**) SmartMoving supports all three features that reviewers value most: **Customer Database**, **Quotes/Estimates**, and **Job Management**. Together, these capabilities help moving businesses keep client records organized, create accurate estimates faster, and coordinate jobs more effectively, allowing teams to manage the full move process with better visibility and control. Customer Database 4.8 (74) 82.43% of 74 reviewers that rated this feature as important or highly important A collection of customer information such as contact details, demographics, previous interactions, etc. Job Management 4.8 (90) 73.33% of 90 reviewers that rated this feature as important or highly important Manage and track all job information and associated tasks Dispatch Management 4.7 (91) 69.23% of 91 reviewers that rated this feature as important or highly important Manage sending personnel and resources to a site as needed Billing & Invoicing 4.8 (74) 71.62% of 74 reviewers that rated this feature as important or highly important Create, manage, and send invoices or bills to customers Lead Management 4.7 (94) 74.47% of 94 reviewers that rated this feature as important or highly important Store information about leads or contacts and track, manage and nurture them throughout the sales process Quotes/Estimates 4.8 (102) 77.45% of 102 reviewers that rated this feature as important or highly important Generate quotes or estimates for customers SmartMoving 45 features Integrate with a third-party accounting system Dashboard to view the status of ongoing processes, identify current incidents and track past activities Track and document all activities across devices, networks, and other systems Application programming interface that allows for integration with other systems/databases Create, manage, and send invoices or bills to customers Track and manage schedules and meetings via an integrated calendar Process of submitting and following up on claims with insurance companies Moves designated for commercial properties Manage and track all internal and external communication conducted via calls, email, text, or chat A collection of customer information such as contact details, demographics, previous interactions, etc. Add customized logos and colors to align with company branding Alter the layout and content of reports Electronic signing method that validates the authenticity and integrity of a digital document Manage sending personnel and resources to a site as needed Store, manage, and track all electronic documents in a centralized location Electronically collect payments for goods or services Digitally sign online documents Track employee schedules, availability, and performance across projects and tasks Estimate expected cost based on various factors before a project begins Management of commercial motor vehicles for work-related purposes Software used by moving companies Track and manage inventory levels to maintain proper supply Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items Captures invoice data and maintains comprehensive records for auditing and reporting purposes Calculate total itemized costs, including initial costs and any changes Manage and track all job information and associated tasks Planning and managing the execution of tasks or jobs within a computer system, network, or other automated environments Track and visualize the status of an ongoing job and the time spent on tasks or projects Store information about leads or contacts and track, manage and nurture them throughout the sales process Moves that do not cross state or country borders Trucks that do not reach full load and can be shared Notifications via mobile devices Manage and support multiple locations Integrates with QuickBooks Generate quotes or estimates for customers Receive data and information in real time Active monitoring of systems, applications, or networks Notifications that are delivered to users as soon as an event occurs Collection, analysis, and representation of numerical data and generation of reports to understand various patterns Online portal through which end users can access the system, manage tasks, or obtain information Track the status over time for a request, process, asset, or transaction Store items for a designated period of time Set up connections to third-party platforms to improve business processes Creating, assign, and track jobs and/or tasks for work orders Create, design and manage workflows for repetitive tasks Get Advice We can help you find the software with the features you need. Features 4.7 (143) 4.7 Based on 143 reviews ## Pricing Value for money 4.8 (131) [View pricing plan details](https://www.capterra.com/p/180048/SmartMoving-Software/pricing/) Growth $399.00 Flat Rate,Per Month It includes: - QuickBooks, MailChimp, LiveSwitch integration - Lead routing & automated sales follow ups - Custom pricing periods & rate tables - Crew notifications & confirmations - Payroll management - 40+ pre-build reports - Job profitability management - Storage management Value for money 4.8 (131) 4.8 Based on 131 reviews ## Integrations [ Mailchimp](https://www.capterra.com/p/110228/MailChimp/)[ QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)[ Google Calendar](https://www.capterra.com/p/213340/Google-Calendar/)[ Microsoft Outlook](https://www.capterra.com/p/227138/Microsoft-Outlook/)[ Google Maps](https://www.capterra.com/p/227511/Google-Maps/)[ RingCX](https://www.capterra.com/p/242186/RingCentral-Contact-Center/)[ LeadGrabber Pro](https://www.capterra.com/p/161233/LeadGrabber-Pro/)[ Apple Business Essentials](https://www.capterra.com/p/251804/Apple-Business-Essentials/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.8 (140) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.8 (140) 4.8 Based on 140 reviews ## User reviews Overall rating 4.9 Based on 143 reviews Filter by rating 5(132) 4(10) 3(1) 2(0) 1(0) Mentioned topic Sorted by most recent LR Lauren R. Owner and CFO Transportation/Trucking/Railroad ### "Customer First and Good Growth" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 1, 2025 SmartMoving has been a game changer with our growing moving company in keeping all of our daily operations and billing in line. We are now an agent for a van line and I am hoping to see some growth with integrations there. Pros SmartMoving is ever improving and listens to their customers wants and needs. Cons I wish there was more on the accounting side so it is all in one and there is not a need to integrate with other systems. Alternatives considered [MoversSuite](https://www.capterra.com/p/140146/MoversSuite/) Reasons for choosing SmartMoving More cost effective at the time and we did not necessarily need an in depth product like MoversSuite. Now I would say SmartMoving is very comparitive to MoversSuite as the years have gone by. Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. Response from Vendor April 2, 2025 Thanks for your review, Lauren! It’s great to hear SmartMoving has been a game changer for your business. We appreciate your feedback on accounting and integrations and will keep working to expand our features! CY Cary Y. Dispatcher Logistics and Supply Chain ### "Smart Moving" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 March 31, 2025 Overall, this is a very effective and useful and easy tool to go over payroll and HR needs. Pros Very smooth and easy to use. Great customer service. Cons Sometimes hard to get someone on the line Switched from [Namely](https://www.capterra.com/p/143606/Namely/) More up to date system required for our needs Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. Response from Vendor April 1, 2025 Cary, we appreciate your review! It’s great to hear SmartMoving is helping with payroll and HR needs. JT Jason T. Owner Transportation/Trucking/Railroad ### "Great way to organize your entire moving company!" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 31, 2025 Overall, my experience with SmartMoving has been very positive. We all can nitpick features that will forever be on our wish list, but I think you all got a pretty good handle on the big stuff: Sales, storage, flexible tariff options, and Dispatch too, although I think it can still be improved upon Pros Ease of use, I’m not very tech savvy, but the interface is pretty user-friendly in my opinion. Also, I really like the responsiveness of the support team. storage module is well thought out, although taxing “warehouse handling” when “prepaid storage” is selected on the estimate is rather baffling to me. The ability to create multiple tariffs is super cool too Cons Customer service module could be built out a little more (vendor information, direct customer interaction like in the sales module). Ability to add freestanding notes on the Dispatch calendar would be helpful. The customer profiles could use some work. Perhaps a feature to flag. The customer as a problem customer directly in their profile instead of job dependent. Also locking their names so that if a client changes the main contact person, it only affects that one active opportunity in any other opportunity after that. Currently it changes the name on all jobs throughout that client’s history. Switched from [Housecall Pro](https://www.capterra.com/p/140363/HouseCall-Pro/) Housecall pro was not optimized for household goods moving. Alternatives considered [Supermove](https://www.capterra.com/p/200112/Supermove/) [Move Details](https://www.capterra.com/p/10003171/Move-Details/) Reasons for choosing SmartMoving At the time the pricing was the most competitive in combination of available features Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. Response from Vendor April 1, 2025 Jason, we appreciate your detailed feedback! It’s great to hear SmartMoving has been a positive experience overall. We’re always refining features like Dispatch, customer profiles, and service tools—your insights help guide our improvements! MC Marci C. Owner Transportation/Trucking/Railroad ### "Wonderful Program " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 7/10 March 31, 2025 Overall we have been pleases with the use of the program Pros The ease of use. Very user friendly and adaptable to our business Cons SmartMoving does not offer a per items pricing structure. Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. Response from Vendor April 1, 2025 Thanks, Marci! We’re glad SmartMoving has been user-friendly and adaptable for your business. TM Tammy M. CEO Transportation/Trucking/Railroad ### "Overall Excellent Product for Moving Companies" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 28, 2025 We have been using SmartMoving for almost five years now. From day one, we have enjoyed the use of relevant software that makes it easier to run every area of our business with greater ease and consistent upgrades to make it better. The team is supportive and professional and always there to help with whatever we may need. Overall, I highly recommend the product and the team supporting us as clients. Pros SmartMoving is moving software designed by people who truly understand the industry and they are constantly working on upgrades from real users. Cons I don't really have any complaints at the moment. The team is continuously working on fixes and upgrades and over time they have offered more than we could have even dreamed of or asked for. Switched from [Elromco](https://www.capterra.com/p/157586/Elromco/) The product did not work well for our company and the support was not good at all. Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. Response from Vendor April 1, 2025 Tammy, we truly appreciate your long-term support! It’s great to know SmartMoving has helped streamline your business with consistent upgrades. We’re always here to help and are grateful for your recommendation! CP Cheyenne P. Office Coordinator Furniture ### "Honest review of someone who has used Smartmoving for 4+ years" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 March 26, 2025 Pretty good and I would recommend their software to anyone looking for one. Pros Easy to collect information from customer and open their file. Ability to have paperwork signed off before the job day. Cons Only issue for awhile was trying to get customers to sign off on one valuation option when they are signing their estimate and making it required. Eventually my manager reached out to Smart Moving and they were able to add that option for us. Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. Response from Vendor March 28, 2025 Cheyenne, we truly appreciate your 4+ years with SmartMoving! It’s great to hear the system makes collecting info and paperwork easier. CL Chris L. Member Furniture ### "Smartmoving / MoveMint" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 March 26, 2025 This software has been a reliable workhorse for our company since switching after nearly 2 years with Moverbase. We’ve seen our sales go from 125k to 650k since switching to SM. The volume we are doing now would not be possible with our old software. Pros \-estimates -customer comms -liveswitch integration -crew app Cons \-accounting features -half baked P&L per job features -valuation options presentation -customer portal customization limitations Switched from [MoverBase](https://www.capterra.com/p/140135/MoverBase/) Volume, operational efficiency. Needed to scale up with few resources. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor March 27, 2025 Chris, thanks for your feedback! It’s amazing to hear how SmartMoving has helped you scale from $125K to $650K. JM jeff M. operations manager Consumer Services ### "smartmoving" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 March 26, 2025 So far, my experience with smart moving has been positive, never any glitches, and it's always running smoothly. Pros Ease of use, the learning center shows you everything you need to know. Cons so far, I haven't really come up with a con so far. Switched from [MoveitPro](https://www.capterra.com/p/154185/MoveitPro/) Better overall performance with smart moving application Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. Response from Vendor March 27, 2025 Thanks, Jeff! We’re glad you’re enjoying the ease of use and our SmartMoving Academy. It’s great to hear SmartMoving is running smoothly for you—let us know if you ever need anything! CV Christopher V. Branch Manager Package/Freight Delivery ### "Best Moving Software by far! " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 3/10 March 25, 2025 Best software I’ve used to date, very satisfied with all the features and ease of use Pros All the features! Very easy to use, lots of great features to make my everyday life easier when it comes to pricing and scheduling. Cons The payment portion can be a little tough at times but it works. Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. Response from Vendor March 27, 2025 Christopher, we’re thrilled that SmartMoving is the best software you’ve used! Making your daily operations easier is our goal. PC Pam C. Relocation Specialists Furniture ### "My review Pam Calhoun " 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 March 25, 2025 Pros The ease of the program. The updates are very officiant. Cons I wish the service date was always descending to ascending. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor March 28, 2025 Thanks, Pam! We’re glad you’re enjoying the ease of SmartMoving and the efficient updates. [View all Reviews](https://www.capterra.com/p/180048/SmartMoving-Software/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. 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