--- title: "Recapped Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Recapped Software - reviews, pricing plans, popular comparisons to other Sales Enablement products and more." source_url: "https://www.capterra.com/p/180049/Recapped-io/" page_type: "product" language: "en" --- # Recapped Software Review 2026: Features, Integrations, Pros & Cons Last updated on July 21, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Recapped ## What is Recapped? Consolidate your entire deal (notes, resources, next steps) all in one collaborative workspace. Hold reps accountable with a deal engagement score, deadlines, and automatic email reminders. Create and duplicate templates with one click. Make sure your reps sell with consistency and nothing falls through the cracks. See buyer activity and deal engagement with interactive dashboards, so you know exactly what's happening in your deals. Save your deals. Sell smarter. Close consistently. ## What is Recapped used for? [Collaboration](https://www.capterra.com/collaboration-software/)[Sales Engagement Platform](https://www.capterra.com/sales-engagement-platform-software/)[Task Management](https://www.capterra.com/task-management-software/) Top alternative Featured Overall rating Based on 48 user reviews Reviews sentiment Positive 85% Neutral 10% Negative 4% Starting price $29 Per Feature, Per Month Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Recapped?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.recapped.io&name=Recapped) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Recapped 4.2 (48) VS. [4.7 (2,914)](https://www.capterra.com/p/158456/JotForm-4-0/reviews/) Starting Price $29 Per Feature, Per Month Starting Price $39 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.4 (48) Ease Of Use 4.7 (2,890) Value For Money 4.2 (41) Value For Money 4.5 (2,321) Customer Service 4.3 (37) Customer Service 4.5 (2,150) ## Recapped alternatives Highest Rated [5.0 (2)](https://www.capterra.com/p/255292/Twenty5/#reviews) Starting price $6250.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [4.7 (683)](https://www.capterra.com/p/162588/HoneyBook/reviews/) Starting price $36.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [Responsive](https://www.capterra.com/p/148054/Responsive/) [4.5 (190)](https://www.capterra.com/p/148054/Responsive/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/148054/Responsive/) [Intralinks VDRPro](https://www.capterra.com/p/131416/Intralinks-Virtual-Data-Room/) [4.1 (20)](https://www.capterra.com/p/131416/Intralinks-Virtual-Data-Room/reviews/) Starting price $25.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 85% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/131416/Intralinks-Virtual-Data-Room/) ## FAQs about Recapped Overview ### Which roles and teams benefit most from Recapped? Recapped is most used by sales leaders, business development teams, and company executives who need structured deal collaboration and clear next steps. Founders, presidents, and owners use it to keep client opportunities organized, while marketing and consulting leaders rely on it to align stakeholders, document progress, and improve follow-through. Answer based on 48 reviews Overview ### What company size and specific industries is Recapped built for? Recapped is designed for B2B organizations of all sizes, especially sales-led teams in sales leadership, sales management, sales enablement, and customer success. It is built for companies that need support across the sales process and post-sale handoff rather than for a specific industry sector. Features and Usability ### What are the key features of Recapped? Recapped includes CRM, pipeline management, forecasting, and contact management for sales tracking, plus project management, task management, and workflow management for deal execution. It also offers client portal, chat/messaging, document management, document storage, version control, proposal generation, and customizable templates for content and communication. Integrations ### Which third-party tools and platforms does Recapped integrate with? Recapped integrates with 4 third-party tools: Docusign and Dropbox Sign for e-signatures, plus HubSpot CRM and Salesforce Sales Cloud for customer relationship management. These catalog integrations cover document signing and CRM workflows across sales and deal management. Answer based on 3 reviews Getting Started and Support ### What training and onboarding options does Recapped offer? Recapped provides live online sessions, webinars, and documentation to help teams get started. Live online sessions and webinars support guided training and product walkthroughs, while documentation offers written reference material for self-paced learning and feature review. Answer based on 1 reviews Getting Started and Support ### What customer support options does Recapped offer? Recapped offers email/help desk, a knowledge base, and phone support. These channels give users direct contact options and self-service help for common questions. No reviewer feedback about response speed, helpfulness, or support frustrations is available to describe the support experience in more detail. ## Features AI summary Based on 2,481 Sales Enablement reviews Capterra reviewers highlight the following as key priorities when evaluating sales enablement software: - **Performance Management** (**44%** of reviewers rated this feature as critical) - **Activity Dashboard** (**48%**) - **Content Management** (**49%**) Recapped focuses on other capabilities that reviewers also consider important, including **Alerts/Notifications** (**51%**). This feature helps teams stay informed about updates, follow-ups, and deal activity in real time, allowing teams to respond faster, keep sales processes moving, and maintain better visibility across customer interactions. Alerts/Notifications Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Automatic Formatting Automatically formats data in a predetermined way Chat/Messaging Communicate using direct chat or messages within the system Client Portal Private online space that lets businesses securely share documents and provide information access to clients Collaboration Tools Provides a channel for team members to share AI models, media files, communicate, and work together Contact Management Manage, organize, and store contact information Recapped 27 features ### All Features - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - Automatic Formatting: Automatically formats data in a predetermined way - Chat/Messaging: Communicate using direct chat or messages within the system - Client Portal: Private online space that lets businesses securely share documents and provide information access to clients - Collaboration Tools: Provides a channel for team members to share AI models, media files, communicate, and work together - Contact Management: Manage, organize, and store contact information - Content Library: Centralized repository to store content and assets - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Dashboard: Assembly of graphs and charts for visualizing and tracking statistics/metrics - Document Management: Store, manage, and track all electronic documents in a centralized location - Document Storage: Store and organize documents in a centralized system - Email Management: Manage, store and organize emails within the system or via third-party apps - Email Templates: Pre-made examples and templates for emails - Email Tracking: Track delivered, received, and opened emails - Forecasting: Form predictions based on past and present data/trends - Pipeline Management: Track the progress of long term goals, campaigns, and opportunities, for sales, projects, business ventures etc. - Project Management: Plan and coordinate all the resources, costs and time needed to execute assignments - Project Templates: Pre-designed project plans that can be customized - Proposal Generation: Create proposals based on costs of labor and materials - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - RFP Management: Manage and process incoming documents detailing requests for proposals - Task Management: Create, manage and track all task activities and progression - Template Management: Create, save, and re-purpose templates for emails, forms, etc. - Templates: Sample files or documents that could be customized as needed or used as is - Version Control: Track revisions and updates made to files and navigate between different versions - Workflow Management: Create, design and manage workflows for repetitive tasks --- Get Advice We can help you find the software with the features you need. Features 4.0 (48) 4.0 Based on 48 reviews ## Pricing Value for money 4.2 (41) Free Trial Basic $29.00 Per Feature,Per Month Value for money 4.2 (41) 4.2 Based on 41 reviews ## Integrations [ Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)[ Docusign](https://www.capterra.com/p/121506/Docusign/)[ HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/)[ Dropbox Sign](https://www.capterra.com/p/144797/HelloSign/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.3 (37) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.3 (37) 4.3 Based on 37 reviews ## User reviews Overall rating 4.2 Based on 48 reviews Filter by rating 5(21) 4(20) 3(5) 2(1) 1(1) Mentioned topic Sorted by most recent Raphael C. Growth Lead APAC Telecommunications ### "Great app to onboard customers" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 8/10 June 25, 2019 Pros Very simple app to avoid multiple emails with customers. Cons I would like to see more features coming Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. RB Rob B. President Design ### "Recapped.io keeps spamming me" 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 February 28, 2019 Pros It was ok, I guess. I signed up for a trial last fall. didn't fit my workflow so I cancelled. Cons They keep emailing me. In the past two months they have signed me up on their email list multiple times. Everytime I cancel and everytime within 2-3 weeks they are using a new email app to send me more unwanted spam. I never gave them permission to do this and no matter how often I unsubscribe they keep adding me to new lists. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor March 5, 2019 Hey Rob, I'm very sorry to hear that. I personally went through our system and made sure that you are unsubscribed from every single system. Please let us know if there is anything we can do to help or make your experience better. Adriano C. Managing Director | Head of Marketing and Growth Human Resources ### "Solid Tool with huge potential" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 February 11, 2019 Pros how easy it is and flexible in adding as many items as you which Cons it still needs improvements and let's hope they will keep on track with their roadmap Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. PP Peter P. Founder Education Management ### "Average, But Serviceable Proposal and Client Tracking Tool" 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 3.0 3.0 Likelihood to Recommend 5/10 February 9, 2019 The live chat is responsive the one time I used it so far, but it's not 24/7. They only answered me for a few seconds, then said it was late for them and would have to resume the next day. It's not terrible, but they didn't really resolve my issues that night. Pros I like how it's an all-in-old tool that deals with proposals, pricing tables, and task management for clients. It's a basic Word style editor, which is pretty familiar for me and most people. Overall, the UI is intuitive, though there were a few quirks. I didn't need much training to figure out how to use the tool. For what it promises to do -- proposals, pricing, and task management -- it delivers, but at a basic level. Cons The email invites don't send (even after hours) to certain email addresses. It seems like business addresses aren't receiving my proposals, but stuff like aol, gmail, etc. are receiving them fine. Inserting hyperlinks don't actually make the links clickable. This may be a bug. Inserting extra content blocks for links also sometimes lags and lags, so the link never resolves. When it does resolve, it may sometimes pull the wrong metadata descriptions from the webpage too. I wish there were more design features to make the proposals look more beautiful. Also, the pricing features are extremely limited. They need to allow for multiple pricing options, such as allowing the client to choose various packages, hourly rates, etc. Not just X service = Y price, and that's it. I also don't like how the software adds up all the costs because if you are laying out the different package options, they aren't going to buy ALL packages, yet the totaled price Recap uses includes everything. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor February 11, 2019 Hey Peter, sorry about those issues. I'm looking into them personally. Historically our deliverability rates are over 99%, so I'm not sure why they wouldn't receive the emails. AW Austin W. Digital Marketing Coordinator Marketing and Advertising ### "Great software!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 February 8, 2019 Pros It's really easy to use and straight forward. Cons Paying for it was probably the biggest con haha but it's def worth the money! Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor February 11, 2019 Thanks for the support Austin! Let us know if we can help AN Anonymous User Program Comittee - Berlin 2019 Media Production ### "Recapped to stay in touch" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 February 8, 2019 Pros Makes it easy to stay on top of the key items that you need to work on with your clients. Cons I would've liked a skillshare or similar type of course to figure out how to fully leverage ReCapped Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AN Anonymous User Author, Medium and Marketing Constultant Marketing and Advertising ### "Tip My Cap To Recapped" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 February 8, 2019 Pros Now that it is not using just linked in to log in, it is much better and quite finely polished. The collaboration aspect of this makes it so time saving and is easy to use and navigate. Cons The log in aspect at first, but now that is fixed. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AL Alexx L. COO Financial Services ### "Streamlines Sales" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 8, 2019 Pros It's easy to use. I love the idea. It streamlines the sales/onboarding process which is a common problem area in so many companies. Thank you for building this. Cons This may be a feature and I haven't figured it out yet. But I'd really like it if we could upload our contracts and use E-signature through recap to allow our customers to sign as easily as possible. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor February 11, 2019 Hey Alexx, thanks for the great feedback! If you're using another vendor for e-signatures, you can add them to the recap by adding a "link block" (under "add content" when creating a recap). Just insert the link to the e-signature page and it will be added. AN Anonymous User Vice President Marketing and Advertising ### "I guess I didn't really need it." 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 2.0 2.0 Likelihood to Recommend 5/10 February 8, 2019 Meh. Pros I don't know that I have any. I've used it a handful of times but stopped trying to integrate it into my day-to-day after some headaches setting it up and not getting responses on questions. Cons Difficult to configure, key info missing. When I started with this software last summer there was no info about what size logo to upload and no matter what I uploaded it would stretch the logo out of proportion. I finally had my question about this answered about six weeks after sending it. It looks like they have since updated the settings page with info about logo size, but by then I had moved on to something else. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Chris F. CEO Marketing and Advertising ### "Best purchase!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 8, 2019 I have to tell you that this is one of the best things we have ever bought. Our clients love the fact that we have all of their resources in one place. It's so easy for our clients to use and it looks cool branded in our logos and colors. The support has been as well. Pros I love the fact that we can use our domain and its all branded with our logo and colors. Plus how easy it is for our clients to use. Cons I really don't have anything that I like least. They have truly thought of everything. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor February 12, 2019 We're glad to hear that you're really enjoying Recapped, Chris! Please let us know if there is anything we can do to help or make the experience better. [View all Reviews](https://www.capterra.com/p/180049/Recapped-io/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.