NHANCE NOW

NHANCE NOW CX PLATFORM


4.5 / 5
6 reviews

Who Uses This Software?

Startups and SMBs WORLDWIDE


Average Ratings

6 Reviews

  • 4.5 / 5
    Overall

  • 5 / 5
    Ease of Use

  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    Not provided by vendor
  • Pricing Details
    Early-bird Offer! FREE-to-use for 1 YEAR! Unlimited Access to ALL TOOLS!
  • Free Version
    Yes
  • Free Trial
    Yes
  • Deployment
    Cloud, SaaS, Web
    Mobile - Android Native
    Mobile - iOS Native
  • Training
    Documentation
    Webinars
    Live Online
  • Support
    Online
    Business Hours

Vendor Details

  • NHANCE NOW
  • nhancenow.com
  • Founded 2016
  • India

About NHANCE NOW CX PLATFORM

EARLY-BIRD OFFER! - FREE ACCESS to ALL the PREMIUM CX & Campaign-Management TOOLS for 1 YEAR. NHANCE-NOW help Businesses Nurture Their Customer-Relationships by AUTOMATING Customer-Engagement & Re-Marketing CAMPAIGNS that can automatically drive Additional Sales & Long-term Profitability ||What you can do with NHANCE NOW? => Automate every step of your Post-purchase Customer Journey; Run Smarter Marketing Campaigns; Deliver Excellent Customer Service; Fully Automate Customer Feedback Collect...


NHANCE NOW CX PLATFORM Features

  • Analytics
  • Churn Management
  • Communication Management
  • Community Management
  • Content Syndication
  • Feedback Collection
  • Gamification
  • Live Chat
  • Video Content

NHANCE NOW CX PLATFORM Reviews Recently Reviewed!


Excellent app to build customer loyalty. Gamification. Loyalty points and more.

Dec 24, 2018
4/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: We previously used Freshdesk, Zoho CRM and Mailchimp to manage our customer profiles, enquiries, service requests and run offers & promotions. Now that we use NHANCE NOW as the only communication medium with our existing customers. We are able to get lots of other things done at a fraction of a cost that we used to pay our previous service providers.

Its actually a great platform for businesses to proactively engage with their customers and build strong customer relationships. All I have to do is to create various audience sets out of my existing customers and automate personalized greetings, personalized offers, alert messages, purchase promotions with unique coupon codes via smart push notifications, which can be scheduled through their business portal.

I appreciate its capability to run various marketing campaigns to targeted customers, based on their personal preferences and habits.

I personally like the 'Buy' and 'M-Store' sections that generate additional sales for us. And also, its ability to automate and monitor customer feedback is highly time-saving. Thanks to NHANCE NOW's service offering and its low-cost pricing that fits our budget.

Cons: It does not have all the features of the CRM. But all the essentials are there.

Overall: Been with them for the last 8 months.

Brand - customer interactions made seamless and easy!

Jan 25, 2019
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: Integrates all aspects of post purchase customer experience from product registration, onboarding and set-up to warranty and referrals.

Cons: Should look at integrating with products at the OEM level

Nhance Now - Smart Product

Oct 31, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
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Pros: It actually addressed the gap all are facing

Cons: Not yet realised the exact cons. It served well

Product review

Oct 31, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: convenient way to manage ur appliances

Cons: this is an enterprise solution therefore it has so many features which may confuse you

One stop app for my valuable whitegoods

Nov 02, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
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Pros: My bill and electric record keeping is hassle free, with service reminders, demos etc

Cons: iOS app to be updated

Overall: Excellent!!

Great product

Oct 31, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: Ease of use and the overall value to the customer

Cons: None The product is really cool

However some glitches are present