# Churnly Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Churnly Software - reviews, pricing plans, popular comparisons to other Customer Success products and more. Source: https://www.capterra.com/p/180067/Churnly --- # Churnly Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on June 3, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support) Churnly ## What is Churnly? Churnly is customer churn prediction software that analyzes customer data to identify users likely to churn. The software enables tracking revenue at risk, monitoring engagement, predicting churn risk throughout the customer journey, and taking action to increase lifetime value and revenue growth. ## What is Churnly used for? [Customer Retention](https://www.capterra.com/customer-retention-software/)[Customer Success](https://www.capterra.com/customer-success-software/) Top alternative Featured Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price £149 Per User, Per Month Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Churnly?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.churnly.ai/&name=Churnly) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Churnly 0.0 VS. [4.7 (463)](https://www.capterra.com/p/245800/Monday-CRM/reviews/) Starting Price £149 Per User, Per Month Starting Price $12 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 0.0 (0) Ease Of Use 4.7 (463) Value For Money 0.0 (0) Value For Money 4.5 (402) Customer Service 0.0 (0) Customer Service 4.6 (385) ## Churnly alternatives [4.7 (262)](https://www.capterra.com/p/150695/Lucky-Orange/reviews/) Starting price $39.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [4.7 (89)](https://www.capterra.com/p/227997/Product-Fruits/reviews/) Starting price $111.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [4.2 (142)](https://www.capterra.com/p/130389/Method-CRM/reviews/) Starting price $27.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 81% of reviewers rated it above 4 stars [4.7 (140)](https://www.capterra.com/p/130044/LearnUpon/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars ## FAQs about Churnly Overview ### What company size and specific industries is Churnly built for? Churnly is designed for B2B SaaS companies and customer success teams, making it a fit for software businesses that need tools to manage retention and customer relationships. The target audience is primarily organizations in the SaaS sector, especially teams focused on supporting and keeping existing customers. Features and Usability ### What are the key features of Churnly? Churnly offers account alerts, churn management, customer engagement, health score tracking, monitoring, onboarding, and usage tracking/analytics. These features cover customer lifecycle oversight, signal account risk, support engagement with customers, and track product usage data for account health and retention analysis. Talk to an expert ### More questions? Ask our experts Getting Started and Support ### What training and onboarding options does Churnly offer? Churnly provides live online sessions and webinars for team training. Live online sessions support guided setup and direct instruction, while webinars offer scheduled presentations and walkthroughs that can be attended remotely. These are the training formats listed in the catalog. Getting Started and Support ### What customer support options does Churnly offer? Churnly offers email/help desk, phone support, and chat. The listed support channels give users multiple ways to reach help, but no reviewer feedback is available here to describe response times, helpfulness, or common frustrations with the support experience. ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Account Alerts Informs of any account changes and notifications Churn Management Identify customers at risk of migration and activate strategies to retain them Customer Engagement Initiate interactions with customers by proactively starting conversations or providing informational content Health Score Calculate a company, client account or person's health via a scoring system Monitoring Observe and track the demand, usage, progress or quality of a system, product, or user Onboarding Process of familiarizing new clients, stakeholders or employees with the company, a new location, or a service Churnly 7 features Informs of any account changes and notifications Identify customers at risk of migration and activate strategies to retain them Initiate interactions with customers by proactively starting conversations or providing informational content Calculate a company, client account or person's health via a scoring system Observe and track the demand, usage, progress or quality of a system, product, or user Process of familiarizing new clients, stakeholders or employees with the company, a new location, or a service Track and interpret metrics on the usage of company resources Get Advice We can help you find the software with the features you need. ## Pricing Basic £149.00 Per User,Per Month Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.