# PayNW Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is PayNW the right Employee Scheduling solution for you? Explore 11 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/180072/PayNorthwest/reviews --- PayNW 4.5 (11) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of PayNW Ease of use 4.3 Customer Service 4.5 ## Showing most helpful reviews Showing 1-11 of 11 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Suzannah R. Human Resources Assistant Utilities Used the software for: 6-12 months ### "Digital HR tools is easy" August 18, 2022 5.0 Pros Our human resources, finance, and staffing requirements are entirely met. The entire process is streamlined, the interface is user-friendly, and the help desk has been there every step. Today's timekeeping systems are reliable and precise. Employees now have a clearer picture of their organization's context and potential for advancement. Cons This system ushers in a new era in human resources operations in the digital realm. It takes a lot of effort and modification to get a handle on how the system works. Although I realize that various people have varying preferred modes of instruction, I thought it was crucial to have someone to discuss vital topics like payroll and evaluation. Review Source SW Sherry W. HR Director Sports Used the software for: 6-12 months ### "Great Software and even better service. " July 12, 2016 5.0 As everyone knows payroll and HRIS conversions can be daunting to say the least. The team at ONEMINT was incredible. They went over the top to ensure that the workload of that conversion fell on them and not us. To be honest it was a bit scary how much they did as it felt as though we had not made much progress and next thing I know we are training on our system with all build, configuration and data loaded and I had not lifted a finger. Because of their implementation and service model it allowed for me and my team to continue to focus on our business and not on this project. The software is incredibly flexible and we were able to customize its workflows and process's to mirror and automate that of our business. We have already seen large savings of new operational efficiencies and expect to continue to see more as we become more familiar with the software and its robust capabilities. Pros Implementation and Service model is the best I have ever come across. Robust and configurable system that allows you to tailor it to your specific business process's. Worth every penny spent when looking at both the service and the software. Cant believe we waiting as long as we did to move from the large competitors. Cons Currently in the U.S for payroll. They said they are working on rolling out Canadian but as of yet they do not offer it. If you have a multi-national business, depending on how you structure the business they may not be the best. At times the amount that can be configured can seem overwhelming. They do a great job of explaining and doing the configuration for you but there were times when we became overwhelmed with which decision we actually wanted. Review Source Response from PayNorthwest July 12, 2016 Thank you Sherry! Its been a pleasure and we look forward to building a long lasting partnership with you and your team! -ONEMINT Team BS Brandon S. President Used the software for: Less than 6 months ### "Mr" February 14, 2018 4.0 I am estatic that I found an HR Suite that covers so many aspects of the employee lifecycle. The catch 22 is that it's incredibly customizable. This is great, in theory, but also means that it takes a long time to fully understand how to use, customize and configure the software. Pros OneMint was the most robust and encompassing application I found when seeking an HR Suite. Ultimately I wanted as many functions under a single application as possible. OneMint has everything from ATS and onboarding to performance and payroll. Cons As one might expect since they have so much functionality, they are not the 'best in breed' at any one particular function. This is understandable. However, there are some aspects that I find a bit lacking from what you would expect. This is notably the ATS and time/attendance, especially in terms of scheduling. Review Source VR Verified Reviewer Estudiante de programación Computer Software Used the software for: I used a free trial ### "PayNW - Gestión de Recursos Humanos" December 4, 2022 4.0 En general, esta aplicación, es muy buena aunque al principio cueste un poco manejarla. Ideal para pequeñas y medianas empresas. Pros Este software, es muy útil para la gestión de recursos humanos, ya que, por ejemplo, tiene una gran facilidad para comprobar las nominas de los trabajadores. También, se ha optimizado todas las demás funcionalidades que ofrece. En definitiva, es muy flexible para la empresa. Cons Para los nuevos usuarios al principio es un poco complejo saber como funciona, pero conforme vas investigando y analizando su uso, se maneja fácil. Review Source TO Tim O. General Manager Food & Beverages Used the software for: 1-2 years ### "Phenomenal HR/Payroll System, Even Better Support!!" August 12, 2016 5.0 This satisfies all of our HR, Payroll, and Recruitment needs. Everything is automated, the workflow is intuitive, the support team has walked us through every step. I could not recommend a better piece of software to make our HR processes effortlessly consistent. Pros We've been able to automate hiring and benefits requests. Time recording has become more accurate and consistent. Our company structure is better defined, employees can see what opportunities exist within the company and what comes next. Cons API setup is expensive, but the custom reporting has allowed us to bypass this requirement for now. Review Source Response from PayNorthwest August 12, 2016 Thank you so much for the kind words Tim! Could not be more thankful for an incredible client in Chukar Cherries! We look forward to many years of success together! DP Dana P. Administrator Hospital & Health Care Used the software for: 1-2 years ### "My go to for HR Payroll and all things Business is OneMint WorkforceONE" August 12, 2016 5.0 WorkForceONE is the total package for all my business needs. The staff are great, courteous and always prepared with the answers I need when I call, not in an hour or a day but immediately. Payroll was my initial reason to contact OneMint WorkForceONE. However since establishing this service we have added integrated time keeping and are also using the cloud based document storage and the integrated online employment advertising. Pros Everything! From software to service this is truly the best payroll and HR software company we have ever worked with. Cons The West coast time zone. It would be much more convenient to have someone available for those of us on the East and Central Standard Time. Review Source Response from PayNorthwest August 12, 2016 Thank you Dana and Ailero! Looking forward to many years of success together! PS Paula S. Staff Accountant/ Payroll Used the software for: 6-12 months ### "Cascadia Senior Living" March 13, 2017 5.0 Our implantation & support person is just awesome. He has made this transition so much easier than others we have encountered in the past. and is always willing to help with what ever we ask. Pros We can create a report for almost anything we need Cons Wish the payroll & HR tabs er combined for less moving back & forth between Review Source Response from PayNorthwest March 13, 2017 Thank you Paula! We are excited to have you and Cascadia as a client and look forward to many years of success! BS Bill S. COO Internet Used the software for: 6-12 months ### "Hard to learn but easy to use and extremely powerful" March 8, 2017 4.0 A powerful, reliable but idiosyncratic product, with a steep learning curve, but your reward is a system that almost literally does it all. I have yet to think of a capability, report type etc that OneMint can't do. And once you learn the system, running payroll is a breeze. The customer support is exceptional. Staff is smart, responsive and conscientious. We're very happy with OneMint, it may be a bit much for very small companies but we recommend it strongly for mid-size to large companies who can really take advantage of its power. Review Source Response from PayNorthwest March 8, 2017 Thank you Bill! Its been a pleasure serving The Maven and watching you grow as a startup in such a short period of time. We look forward to continued growth and prosperity in the future and for us to be a partner in that journey. Please do not hesitate to reach out if there is anything you or the team needs! TL Tanya L. Human Resources Public Safety Used the software for: Less than 6 months ### "Overall happy with product" March 14, 2017 4.0 The functionality is all there, and the customer support is incredibly helpful. Without the customer support, I would be lost in the system - it isn't very intuitive. Initially I felt there was a lack of support and direction after it was built, partially my fault as well as I didn't have a lot of time up front to get into it. It is a lot of upfront work to capture all the information, but that was only because we didn't have it readily available and is exactly why we needed a product like this. Pros It has a ton of functionality and stores all the necessary information. The basics are easy once you are shown how to use it. Cons Not overly intuitive and the training videos weren't very helpful. Review Source DG Daniel G. Harvester Farming Used the software for: 6-12 months ### "Great payroll" January 15, 2019 5.0 Pros Amazing payroll system. Easy to navigate and the checks deposited early. Cons Sometimes I would be locked out of the app Review Source AL Angie L. Ing Software Information Technology and Services Used the software for: 1-2 years ### "Gran Aplicativo y excelente servicio." August 7, 2023 4.0 Pros Permite la adaptacion a los procesos de negocios de una forma rapida y eficas. Cons Al tener una gran variedad de herramientas y funciones puede ser un poco complejo de entender en un principio. 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