# Kentik Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Kentik Software - reviews, pricing plans, popular comparisons to other Network Monitoring products and more.

Source: https://www.capterra.com/p/180073/Kentik/alternatives

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# 

 Kentik Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Kentik

## What is Kentik?

Kentik is the network observability company. Our platform is a must-have for the network front line for companies that depend on a highly performant network. Network and cloud professionals turn to Kentikto plan, run, and fix any network, relying on our granularity, AI-driven insights, and insanely fast search. Kentik makes sense of network, cloud, host, and container flow, internet routing, DDoS defense, performance tests, and network metrics.

## What is Kentik used for?

[Network Monitoring](https://www.capterra.com/network-monitoring-software/)[AIOps Platforms](https://www.capterra.com/aiops-platforms-software/)[Server Monitoring](https://www.capterra.com/server-monitoring-software/)

Overall rating

Based on 33 user reviews

Reviews sentiment

Positive

94%

Neutral

6%

Negative

0%

Contact vendor  
for pricing

Free trial  
available

Capterra Shortlist charts the highest-rated and most popular products...

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Our "Best of" badge program showcases products with the highest ratings...

Do you work for Kentik?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.kentik.com&name=Kentik)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Kentik

4.6 (33)

VS.

[4.5 (255)](https://www.capterra.com/p/251336/ManageEngine-OpManager/reviews/)

Starting Price

Contact vendor

Starting Price

$95

Flat Rate, Per Year

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.3 (33)

Ease Of Use

4.6 (77)

Value For Money

4.3 (29)

Value For Money

4.6 (67)

Customer Service

4.4 (31)

Customer Service

4.5 (70)

## Kentik alternatives

Highest Rated

[4.7 (343)](https://www.capterra.com/p/168192/Site24x7/reviews/)

Starting price

$10.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

97%

of reviewers

rated it above 4 stars

[4.5 (31)](https://www.capterra.com/p/10008506/ManageEngine-OpManager-Plus/#reviews)

Starting price

$1233.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

97%

of reviewers

rated it above 4 stars

[4.5 (195)](https://www.capterra.com/p/118128/New-Relic/reviews/)

Starting price

$10.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

92%

of reviewers

rated it above 4 stars

[4.7 (310)](https://www.capterra.com/p/141792/Pulseway/reviews/)

Starting price

$67.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

96%

of reviewers

rated it above 4 stars

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Network Analysis

4.8 (14)

92.86% of 14 reviewers that rated this feature as important or highly important

Run tests on a network to find the root cause of network issues

Alerts/Notifications

4.5 (13)

84.62% of 13 reviewers that rated this feature as important or highly important

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Real-Time Notifications

4.4 (13)

69.23% of 13 reviewers that rated this feature as important or highly important

Notifications that are delivered to users as soon as an event occurs

Real-Time Monitoring

4.5 (11)

100.00% of 11 reviewers that rated this feature as important or highly important

Active monitoring of systems, applications, or networks

Server Monitoring

4.6 (8)

75.00% of 8 reviewers that rated this feature as important or highly important

Continuously scan servers on a designated network to monitor health and search for any irregularities or failures

Performance Metrics

4.4 (7)

42.86% of 7 reviewers that rated this feature as important or highly important

A set of indicators that tracks the performance of networks, applications, systems, teams, etc.

Kentik 46 features

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Track and document all activities across devices, networks, and other systems

Software program that continuously adjusts its behavior based on observed data

System alerts about the need to escalate an issue or request

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Automatically identify unusual behavior

Application programming interface that allows for integration with other systems/databases

Measure the actual bandwidth available on a local network (LAN or WiFi)

Define network parameters and threshold settings to monitor network health and take necessary precautions

Monitor service demand and performance to plan for adequate resources that meet business needs

Track and manage adherence to policies for any service, product, process, or supplier

Identify component attributes like servers, hardware, software, and manage relationships across all services

Conduct tracking and assessment of application and device behavior without breaks or interruptions

Alter the layout and content of reports

Assembly of graphs and charts for visualizing and tracking statistics/metrics

Creation and customization of dashboards

Collect, process and structure data from multiple sources for further analysis

Graphical representation of data

Receive and/or send email notifications for urgent updates, requests, or other information

Monitor the IP addresses of the incoming traffic

Observe and track the demand, usage, progress or quality of a system, product, or user

Support multiple types of devices

Run tests on a network to find the root cause of network issues

Monitor and manage resource utilization for network infrastructure

Prevent and monitor unauthorized access, misuse, modification, or denial of a computer network and network-accessible resources

A set of indicators that tracks the performance of networks, applications, systems, teams, etc.

Monitoring and measurement of relevant metrics to assess the performance of IT resources

Predict future data based on historical data sets

Analyze and gain insights into data in real-time

Receive data and information in real time

Active monitoring of systems, applications, or networks

Notifications that are delivered to users as soon as an event occurs

Active reporting of data and metrics

Receive system updates as soon as any changes are made

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

View and track pertinent metrics to find patterns and gain insights from data

Identify and analyse the reasons behind accidents

Online portal through which end users can access the system, manage tasks, or obtain information

Continuously scan servers on a designated network to monitor health and search for any irregularities or failures

Set and monitor service level agreements to ensure timely response and resolution

Internet standard protocol for collecting information about managed devices on a network

Set up connections to third-party platforms to improve business processes

Alerts for when traffic utilization or network performance deviates from pre-defined threshold settings

Track the availability time for a designated network or website over a given period of time

Interact with data visualization elements, such as charts and graphs, to drill down into data

Collect and analyze traffic data about website visitors

Features

4.6 (33)

4.6

Based on 33 reviews

## Pricing

Value for money

4.3 (29)

### Starting price

Contact vendor  
for pricing

Free trial  
available

Value for money

4.3 (29)

4.3

Based on 29 reviews

## Integrations

[

Slack](https://www.capterra.com/p/135003/Slack/)[

ServiceNow](https://www.capterra.com/p/254088/ServiceNow/)[

PagerDuty](https://www.capterra.com/p/125693/PagerDuty/)[

OpsGenie](https://www.capterra.com/p/170236/OpsGenie/)[

Flow](https://www.capterra.com/p/150388/Flow/)[

Syslog-ng](https://www.capterra.com/p/156013/Syslog-ng/)

## Support, customer service and training options

Customer Service

4.4 (31)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.4 (31)

4.4

Based on 31 reviews

## User reviews

Overall rating

4.6

Based on 33 reviews

Filter by rating

5(22)

4(9)

3(2)

2(0)

1(0)

Mentioned topic

Sorted by most recent

SA

Saymon A.

Network Specialist

Computer & Network Security

### "Kentik - A software with a excellent set of tools"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

7/10

July 18, 2023

Pros

The easy of deployment and use. The hability to create alerts based on traffic, the synthetics monitoring is a feature that I din't knew that I needed and now I can't live without it. Also, the DDoS section of the software is quite complete.

Cons

The price ! Depending on what you need the software can be a little expensive and is a pay to use. You can't purchase and use forever.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

GK

Gustavo K.

Solution Director

Telecommunications

### "The Best Network tool in Market "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

June 20, 2023

Pros

Kentik is a complete solution for all business that delivery digital information. It covers all segments, either if it is on premisis ou cloud. It is very easy and fast of implementation cycle (so you can be confident that everything will be operational in a very short period).It can replace diferent platforms in a single solution that touch differents areas of the company (operations, delivery, engineering and administrative)

Cons

There is not much Cons to say. I would consider some others ways to store locally overall data of strategic providers over time.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

CR

Chris R.

Director, Network Engineering

Internet

### "Unbeatable Product"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

June 18, 2023

Stellar team, always looking to help any way they can.

Pros

Functionality and ease-of-use is unmatched. Our technical teams are knee deep in data explorer every single day.

Cons

The one single downside is the pricing and licensing models.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

LV

Leonardo V.

CCO

Telecommunications

### "Kentik - Indispensable in managing your business "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

3.0

3.0

Likelihood to Recommend

10/10

June 16, 2023

We use Kentik as a means and an end. I explain. As a means we use Kentik in ISP analysis, identifying traffic types and peerings opportunities. In this case, the level of assertiveness, information update and granularity are incomparable. As an end, we deal with Kentik in South and Central America. Our clients show enormous satisfaction with the platform. In addition to the functionalities already mentioned, I hear statements about how the control over what happens in the network and in the operation has improved.

Pros

Kentik brings together a number of important features in business management. Especially in our peering management work, I like the level of granularity of information from CDN/OTT Analytics, Discover Peers, and Flow Analytics. I understand how important Protect and Synthetics are to businesses and I find Kentik's interface very user-friendly, intuitive and inviting.

Cons

I understand that Kentik could in the near future consider having its own scrubbing center, with an affordable cost of the complete solution, like Wanguard or Arbor. More and more customers are concerned about volumetric attacks and combining the solutions in many cases is beyond the available investment budget.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

EM

Edwuar M.

Network Engineer

Telecommunications

### "Kentik is a very good visibility tool for our network"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

10/10

June 15, 2023

overall kentin is a very good tool, we like the fact that the team is always working on improvements and the support is great

Pros

We have recently seen new integrations and we like that.

Cons

Maybe some dashboard modifications are difficult for us due to lack of specific documentation

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

CS

Caio S.

Network Quality Manager

Internet

### "Satisfactory"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

June 15, 2023

Pros

Very simple and intuitive tool to use.It brings very important results and visions to the day-to-day operations and makes it easier to understand the networks.

Cons

No cons within the platform, all features please me.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

SH

Shane H.

CTO

Telecommunications

### "My Review"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

7/10

June 15, 2023

We were able to identify traffic patterns and utilization across all our upstream providers and monitor where our OTP traffic was coming from.

Pros

Bandwidth usage from our upstream providers. OTP reports and usage.

Cons

I can't think of any features that were missing. The product performed well and accomplished what we were looking for at the time. We just didn't use it enough to justify the cost.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

SM

Scott M.

Manager NetSec

Non-Profit Organization Management

### "Happy Customer!!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

June 14, 2023

Top notch!!! We love kentik!

Pros

The visibility it give us is outstanding, support from setup to operation has been second to none.

Cons

For us we have all the feature we need and more. Kentik is continually adding features that are very valuable.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RC

Romeo C.

Sr Network Architect

Information Technology and Services

### "Kentik must have if you try to be proactive"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

June 9, 2023

First when we turned up kentik for our DDoS offering I needed to send API calls to more than one destination as we have multiple Scrubbing Centers. I wanted both Scrubbing Centers to work in Active/Active mode. Kentik at the time did not provide that option and we would have to maintain 2 policy's for each Scrubbing Center. This is an administrative nightmare but Kentik's response to my problem was to give them a week to make this happen. I was stunned on how fast they were able to turn this around

Pros

Kentik approached me about their netflow extremely fast query capabilities. I just brushed my shoulders because I didn't think there was any problems with my in-house netflow server. When I agreed to test out their product I was extremely shocked that any query I ran was single digit seconds vs 30-50minutes that I was used to.Setting up trigger alerts is fairly simple and you get countless of options on your alert mechanism. This is CRITICAL to TierPoint to be quick AND accurate because it triggers an API call to our DDoS Scrubbing Centers to take the bad traffic away from our Data Centers and re-route them to our Scrubbing Centers to save our backbone from DDoS Attacks

Cons

Netflow and SNMP data is preferred to go to Kentik direct over the Internet. I truly don't like to have my SNMP features enabled on the outside network so they have a kProxy product that sits on your inside network to collect the data. At first kProxy was challenging to get going but it came a long way and it's been SOLID for more than a year now. This is not a Con anymore but this is all I can think of.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

JG

Jeff G.

Senior Information Security Engineer

Information Technology and Services

### "Kentik review JRG"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

May 27, 2023

Overall my experience has been great. I cannot do my job without this tool in my arsenal.

Pros

The flexibility to craft filters and dimension against real-time traffic flow and telemetry

Cons

The navigation of saved views and dashboards can be confusing to use when creating and saving views to share with the team or for later retrieval.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/180073/Kentik/reviews/)

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