# Kentik Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Kentik the right Network Monitoring solution for you? Explore 33 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/180073/Kentik/reviews --- Kentik 4.6 (33) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of Kentik Ease of use 4.3 Customer Service 4.4 ## Pros and Cons in Reviews DK Dave K Network ArchitectInformation Technology and Services, 51 - 200 employeesUsed the software for: More than 2 years. “The interface for reporting on network traffic is very easy to use and is very comprehensive. “ May 19, 2023 JG Jeff G Senior Information Security EngineerInformation Technology and Services, 201 - 500 employeesUsed the software for: More than 2 years. “The navigation of saved views and dashboards can be confusing to use when creating and saving views to share with the team or for later retrieval.“ May 27, 2023 TR Toby R Head of Service ManagementInternet, 51 - 200 employeesUsed the software for: More than 2 years. “For such a powerful and feature rich application, Kentik is surprisingly intuitive to use, and its look and feel is very pleasing and satisfying. “ May 12, 2023 EM Edwuar M Network EngineerTelecommunications, 51 - 200 employeesUsed the software for: 1-2 years. “Maybe some dashboard modifications are difficult for us due to lack of specific documentation“ June 15, 2023 BG Brad G Director of Datacenter ServicesInformation Technology and Services, 51 - 200 employeesUsed the software for: More than 2 years. “In reality, this is just another window, that does restrict user access (thank you), but its still the same clunky UI that works well for technical people but not customers. “ August 31, 2020 ## Showing most helpful reviews Showing 1-25 of 33 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Amos R. CTO Internet Used the software for: 1-2 years ### "Great observability platform " May 22, 2023 5.0 This is our main platform for network traffic analysis.It helps a lot with capacity planning and management, as well as with security aspects. Pros Saas service means very good scalability for bigger networks.Flow data being enriched by other types of data makes it easy to extract value from the platform.Many built in dashboards but also very easy to build your own. Cons ddos filters could be optimized to be more multi dimensional Reason for choosing Kentik Scale and ease of use Review Source RC Romeo C. Sr Network Architect Information Technology and Services Used the software for: 2+ years ### "Kentik must have if you try to be proactive" June 9, 2023 5.0 First when we turned up kentik for our DDoS offering I needed to send API calls to more than one destination as we have multiple Scrubbing Centers. I wanted both Scrubbing Centers to work in Active/Active mode. Kentik at the time did not provide that option and we would have to maintain 2 policy's for each Scrubbing Center. This is an administrative nightmare but Kentik's response to my problem was to give them a week to make this happen. I was stunned on how fast they were able to turn this around Pros Kentik approached me about their netflow extremely fast query capabilities. I just brushed my shoulders because I didn't think there was any problems with my in-house netflow server. When I agreed to test out their product I was extremely shocked that any query I ran was single digit seconds vs 30-50minutes that I was used to.Setting up trigger alerts is fairly simple and you get countless of options on your alert mechanism. This is CRITICAL to TierPoint to be quick AND accurate because it triggers an API call to our DDoS Scrubbing Centers to take the bad traffic away from our Data Centers and re-route them to our Scrubbing Centers to save our backbone from DDoS Attacks Cons Netflow and SNMP data is preferred to go to Kentik direct over the Internet. I truly don't like to have my SNMP features enabled on the outside network so they have a kProxy product that sits on your inside network to collect the data. At first kProxy was challenging to get going but it came a long way and it's been SOLID for more than a year now. This is not a Con anymore but this is all I can think of. Review Source BG Brad G. Director of Datacenter Services Information Technology and Services Used the software for: 2+ years ### "Kentik for Managed Service Providers" August 31, 2020 3.0 Initially, it was a good fit as a predominantly 'in-house' tool. As we have exposed this data to customers, and used it more, we have found that the shell looks really good but the inner workings are suspect. Also, its rather pricy for the value it brings. We had high hopes for My.Kentik but those have failed to materialize. Pros Like most SaaS consumption models, your deployment is extremely easy. Setting up dashboards is rather intuitive (for engineers) and the filtering capability is really good. Cons For a SaaS company, their updates have broken core functionality. In short, I would say their regression testing is lacking. The My.Kentik Portal is a beta product. The entire premise is to expose the dashboards and panels you create to your customers or other business units/non-technical staff. In reality, this is just another window, that does restrict user access (thank you), but its still the same clunky UI that works well for technical people but not customers. Additionally, it is mired with the same bugs as the standard UI and more. Most of the errors are around their timeline but there are other errors that cause major concern like data inconsistencies. Review Source GK Gustavo K. Solution Director Telecommunications Used the software for: 2+ years ### "The Best Network tool in Market " June 20, 2023 5.0 Pros Kentik is a complete solution for all business that delivery digital information. It covers all segments, either if it is on premisis ou cloud. It is very easy and fast of implementation cycle (so you can be confident that everything will be operational in a very short period).It can replace diferent platforms in a single solution that touch differents areas of the company (operations, delivery, engineering and administrative) Cons There is not much Cons to say. I would consider some others ways to store locally overall data of strategic providers over time. Review Source DK Dave K. Network Architect Information Technology and Services Used the software for: 2+ years ### "Kentik - Fanatstic Analytics for your network!" May 19, 2023 5.0 We are a network organization responsible for providing a variety of network services. One of our most critical services is Internet and Internet2 connectivity. Providing this type of service requires us to maintain multiple peering relationships with multiple service providers. Kentik is our "go to" product for analyzing customer and service provider traffic to help us determine when and where to add additional resources. This has taken a lot of the guess work out of understanding what our network is doing and why, enabling us to be much more efficient in our deployment of additional or larger network peers. Pros Kentik is fantastic at reporting flow based network data. This was a game changer for us (we are primarily a networking based group). The interface for reporting on network traffic is very easy to use and is very comprehensive. This is definitely our "go to" product for analyzing traffic trends. Cons Not much I can say here. The product is great for our use case and we have had no real issues for the time we have been a customer. Review Source BT Brad T. Principal Network Architect Entertainment Used the software for: 1-2 years ### "A Peering Coordinator's Dream Tool!" May 11, 2023 4.0 I use Kentik every day for finding new peers, managing our circuit costs, and ensuring the best traffic engineering decisions are made on our network. Pros Kentik has the best interface for analyzing flow data and highlighting new peering opportunities that would otherwise be very difficult to gather. The Connectivity Costs tool is also extremely helpful for seeing which links are costing us the most money. Cons Sometimes getting data in real-time after a network change can take several hours to be visible in the tool. Review Source SM Scott M. Manager NetSec Non-Profit Organization Management Used the software for: 2+ years ### "Happy Customer!!" June 14, 2023 5.0 Top notch!!! We love kentik! Pros The visibility it give us is outstanding, support from setup to operation has been second to none. Cons For us we have all the feature we need and more. Kentik is continually adding features that are very valuable. Review Source LV Leonardo V. CCO Telecommunications Used the software for: 1-2 years ### "Kentik - Indispensable in managing your business " June 16, 2023 5.0 We use Kentik as a means and an end. I explain. As a means we use Kentik in ISP analysis, identifying traffic types and peerings opportunities. In this case, the level of assertiveness, information update and granularity are incomparable. As an end, we deal with Kentik in South and Central America. Our clients show enormous satisfaction with the platform. In addition to the functionalities already mentioned, I hear statements about how the control over what happens in the network and in the operation has improved. Pros Kentik brings together a number of important features in business management. Especially in our peering management work, I like the level of granularity of information from CDN/OTT Analytics, Discover Peers, and Flow Analytics. I understand how important Protect and Synthetics are to businesses and I find Kentik's interface very user-friendly, intuitive and inviting. Cons I understand that Kentik could in the near future consider having its own scrubbing center, with an affordable cost of the complete solution, like Wanguard or Arbor. More and more customers are concerned about volumetric attacks and combining the solutions in many cases is beyond the available investment budget. Review Source JG Jeff G. Senior Information Security Engineer Information Technology and Services Used the software for: 2+ years ### "Kentik review JRG" May 27, 2023 5.0 Overall my experience has been great. I cannot do my job without this tool in my arsenal. Pros The flexibility to craft filters and dimension against real-time traffic flow and telemetry Cons The navigation of saved views and dashboards can be confusing to use when creating and saving views to share with the team or for later retrieval. Review Source EM Edwuar M. Network Engineer Telecommunications Used the software for: 1-2 years ### "Kentik is a very good visibility tool for our network" June 15, 2023 4.0 overall kentin is a very good tool, we like the fact that the team is always working on improvements and the support is great Pros We have recently seen new integrations and we like that. Cons Maybe some dashboard modifications are difficult for us due to lack of specific documentation Review Source KK Keith K. Director of Wireless Operations Telecommunications Used the software for: Less than 6 months ### "Kentik Review" January 25, 2019 4.0 Kentik has helped us reduce truck rolls due to slow speeds as we can now determine if a user is having slow speeds or just over-utilizing their connection. This ability also allows us to upsell customers to a higher package therefore increasing revenue. Pros Its ability to show bandwidth usage to determine issues or validate that a customer is tapping out their connection. Cons It's not that user friendly. Some of our customer service reps without a technical background have trouble using it. Review Source JC José C. Analista de redes Internet Used the software for: 1-2 years ### "answering a little about kentik" May 12, 2023 4.0 9/10, just missing a quick update rate. Pros The range of possibilities it offers.tools with various customization possibilities. Cons The delay in capturing aspects of the network and alerts. Review Source TR Toby R. Head of Service Management Internet Used the software for: 2+ years ### "Intuitive and satisfying to use" May 12, 2023 5.0 Kentik was the obvious and necessary choice for us because unlike similar products at the time it could properly handle flows on different L3 VPNs, but above and beyond that we’ve been very happy with it. Pros For such a powerful and feature rich application, Kentik is surprisingly intuitive to use, and its look and feel is very pleasing and satisfying. The support one gets is also excellent, with direct access to subject matter experts who respond quickly and effectively. Cons It’s not cheap, especially if like us you have a large number of devices that need to supply samples, but that’s not uncommon for this type of software. Review Source Tallys C. Analista de Monitoramento de Redes I Internet Used the software for: 1-2 years ### "Avaliação do Tallys Cesar." May 11, 2023 3.0 Ferramenta facilitadora para analise rebuscada. Pros Visão intuitiva de fluxo do tráfego, inicio-final Cons Delay em alguns alertas, filtro por vezes confusos. Review Source BP Bernhard P. Head of Global Internet Strategy Telecommunications Used the software for: 2+ years ### "Highly " May 23, 2023 4.0 Managing a successful internet business without detailed analysis capabilities is really not an option anymore. Kentik appears to be one of the most powerful tools on the market. Pros The best part of Kentik is that it allows us to perform really detailed analysis on how our network is being used by customers and peers. This really allows us to make much more highly informed peering and sales decisions. Cons Although considerable improvements have been made to usability, I think there is still further developments that can be made in this area. The amount of data storage that is currently required to store the data to run Kentik is still rather high and this limits how far back in time we can go with the analysis. Review Source CS Caio S. Network Quality Manager Internet Used the software for: 2+ years ### "Satisfactory" June 15, 2023 5.0 Pros Very simple and intuitive tool to use.It brings very important results and visions to the day-to-day operations and makes it easier to understand the networks. Cons No cons within the platform, all features please me. Review Source SA Saymon A. Network Specialist Computer & Network Security Used the software for: 6-12 months ### "Kentik - A software with a excellent set of tools" July 18, 2023 5.0 Pros The easy of deployment and use. The hability to create alerts based on traffic, the synthetics monitoring is a feature that I din't knew that I needed and now I can't live without it. Also, the DDoS section of the software is quite complete. Cons The price ! Depending on what you need the software can be a little expensive and is a pay to use. You can't purchase and use forever. Review Source AL Andrew L. Senior Network Engineer Higher Education Used the software for: 2+ years ### "Easy to use powerful product" January 27, 2019 5.0 We are using Kentik to analyze our traffic for reporting based up where it's coming from and going to, which allows us to quickly make decisions on where and how to add capacity. We are also using the monitoring and mitigation components to detect and signal mitigation when a ddos occurs on our network. Pros Kentik is very easy to use., classifying interfaces, adding devices and defining alerts is a breeze. Before we started using Kentik, we relied upon user reports and a cli driven interface to detect issues and attempt any sort of mitigation. Kentik has allowed us to setup automated alerts and signaling for mitigation of attacks, which after setting up and tuning, we are now able to automatically mitigate attacks in just a few minutes where it would take much longer before. Kentik has also given us a wonderful interface which we are able to use to at the click of a button pull reports which tell us where our traffic is coming and going from, while at the same time allowing us to share it with our customers with ease. Cons Overall, there are really no major cons that we have come across as support has always been very helpful when we are looking for a new feature or a way to do something. Review Source VR Verified Reviewer Manager of Network Operations Telecommunications Used the software for: 2+ years ### "Kentik Network Monitoring" August 16, 2019 5.0 Pros The versatility. Kentik was able to tell me so much about what was happening in the network. Normal traffic, abnormal... it was a lovely tool to show customers what they were doing. I was able to analyze what I needed to know so I knew who to peer with. Cons Versatility comes with a price - Kentik was very complicated to use. If you didn't use it very frequently, you generally forgot how. Review Source VR Verified Reviewer Network Operations Manager West Internet Used the software for: 2+ years ### "Best Flow Analysis out there" January 18, 2019 5.0 Kentik is a great product, their support is excellent, their product is as well. Pros Kentik is a great product that is a step above the rest. Its easy to use, it quick to setup, its very powerful and can be leveraged for many uses. Cons That its in the cloud and not onsite. If there was a hybrid option that would be useful. Review Source Steve S. Network Engineer Internet Used the software for: 2+ years ### "Longtime Kentik User" January 25, 2019 5.0 We've been long-time users and have been extremely satisfied with Kentik. The product has been essential for peering analysis and we've been able to roll out DDoS detection and mitigation extremely easily. Kentik is also used frequently for customer traffic analysis and troubleshooting. Pros Fairly straight forward to get running and extremely feature rich. Support has been awesome and helped tie features to business needs. The pace of feature additions has been good too. Cons Due to the richness of features it can be challenging to accomplish quick tasks for beginning users. Dashboards help. A more "browsable" method of obtaining data from devices might be nice. Review Source VR Verified Reviewer Network Engineering Manager Computer Networking Used the software for: 2+ years ### "Kentik is great to help you understand your traffic" January 25, 2019 4.0 We can also check back the flow to identify a session with issue Pros Real time alert for DDoS and high traffic Cons So far I don't see any issue, but need to improve some UI for usability. Review Source SH Shane H. CTO Telecommunications Used the software for: 6-12 months ### "My Review" June 15, 2023 4.0 We were able to identify traffic patterns and utilization across all our upstream providers and monitor where our OTP traffic was coming from. Pros Bandwidth usage from our upstream providers. OTP reports and usage. Cons I can't think of any features that were missing. The product performed well and accomplished what we were looking for at the time. We just didn't use it enough to justify the cost. Review Source CR Chris R. Director, Network Engineering Internet Used the software for: 2+ years ### "Unbeatable Product" June 18, 2023 5.0 Stellar team, always looking to help any way they can. Pros Functionality and ease-of-use is unmatched. Our technical teams are knee deep in data explorer every single day. Cons The one single downside is the pricing and licensing models. Review Source SD Steve D. Architect Computer Networking Used the software for: 2+ years ### "very helpful tools for global networks" January 25, 2019 4.0 We bought Kentik to give our operations teams visibility into the health and performance of our global network. The sales and support teams have been very helpful and patient with us to make sure that we are getting the most value from our account. Internal adoption by the operations groups took a very long time but now they can't function without the dashboards, slack notifications or NOC hooks Pros Sales engineers and support helped make setup simple. Webhooks, alarms and notifications provide valuable insights into how our network is being used Cons Kentik provides a very comprehensive set of tools and visualization capabilities. Getting everything set up efficiently for a medium to large network takes at least one dedicated person working on it for several weeks. Review Source Similar Products Featured ## Related categories [Network Monitoring](https://www.capterra.com/network-monitoring-software/)[Server Monitoring](https://www.capterra.com/server-monitoring-software/)[AIOps Platforms](https://www.capterra.com/aiops-platforms-software/)