--- title: "KeyPay Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about KeyPay Software - reviews, pricing plans, popular comparisons to other Payroll products and more." source_url: "https://www.capterra.com/p/180078/KeyPay/" page_type: "product" language: "en" --- # KeyPay Software Review 2026: Features, Integrations, Pros & Cons Last updated on August 26, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) KeyPay ## What is KeyPay? KeyPay is a cloud-based workforce management and payroll platform available in Australia, the UK, New Zealand, Singapore and Malaysia. KeyPay is a fully automated payroll solution, offering unparalleled time-saving benefits to businesses of all sizes. With automated payroll calculations, employee self-service, rostering, time and attendance, paperless employee onboarding and comprehensive mobile apps, KeyPay truly changes the way businesses work and pay. ## What is KeyPay used for? [Payroll](https://www.capterra.com/payroll-software/) Top alternative Featured Overall rating Based on 26 user reviews Reviews sentiment Positive 92% Neutral 0% Negative 8% Starting price $4 Per User, Per Month Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for KeyPay?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://keypay.com.au/&name=KeyPay) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### KeyPay 4.4 (26) VS. [4.9 (4,311)](https://www.capterra.com/p/205015/Deel/reviews/) Starting Price $4 Per User, Per Month Starting Price $5 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.2 (26) Ease Of Use 4.8 (4,311) Value For Money 4.5 (22) Value For Money 4.7 (3,959) Customer Service 3.9 (23) Customer Service 4.7 (4,060) ## KeyPay alternatives Highest Rated [4.9 (4,871)](https://www.capterra.com/p/172127/Rippling/reviews/) Starting price $8.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [4.3 (1,932)](https://www.capterra.com/p/86714/WebPay/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 87% of reviewers rated it above 4 stars [4.8 (3,965)](https://www.capterra.com/p/116050/Patriot-Software/reviews/) Starting price $17.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [4.6 (4,225)](https://www.capterra.com/p/131882/Gusto/reviews/) Starting price $49.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/180078/KeyPay/alternatives/) ## FAQs about KeyPay Overview ### Which roles and teams benefit most from KeyPay? KeyPay is most used by payroll, HR, and finance teams that manage employee payments, leave, compliance, and reporting. Office managers and administrators rely on it to streamline onboarding and routine workforce tasks, while owners, directors, and general managers use it to oversee payroll accuracy, operational efficiency, and business compliance. Answer based on 26 reviews Overview ### What company size and specific industries is KeyPay built for? KeyPay is designed for accountants, bookkeepers, and payroll providers serving businesses of all sizes. It fits service firms that manage payroll and workforce tasks for clients across industries, rather than a single sector, making it suitable for organizations needing payroll support through external professionals. Features and Usability ### What are the key features of KeyPay? KeyPay offers payroll management, payroll reporting, and compensation management, along with time tracking, time and attendance, and timesheet management. It also includes employee self service, employee onboarding, approval process control, access controls/permissions, customizable reports, compliance management, and accounting integration for payroll and workforce administration. Pricing ### How much does it cost and what fees or limitations are included? KeyPay starts at $4 per user per month for the Standard plan, with the Plus plan at $6 per user per month; both are billed per active employee. Partner pricing is available by contacting sales, and a free trial is offered. Reviewers describe it as realistically priced and cost effective. Answer based on 6 reviews Integrations ### Which third-party tools and platforms does KeyPay integrate with? KeyPay integrates with 16 third-party tools, including accounting platforms Xero, QuickBooks Online, NetSuite, Zoho Books, FreshBooks, Saasu, and Odoo, plus workforce and time tools Deputy, Tanda, Wageloch, TimeSite Pro, and Telleroo. It also connects with Lightspeed, Agrimaster, Note It, and vSure. Answer based on 3 reviews Getting Started and Support ### What training and onboarding options does KeyPay offer? KeyPay provides webinars, documentation, and videos to help teams get started. Webinars support guided learning in a live format, documentation offers written reference material for setup and feature review, and videos provide visual walkthroughs that users can follow at their own pace. Answer based on 2 reviews Getting Started and Support ### What customer support options does KeyPay offer? KeyPay provides email/help desk support, a FAQ/forum, and a knowledge base. Users report that help desk replies can be quick and knowledgeable, but some find support articles limited and responses too basic, with answers that sometimes repeat information already seen on the support pages. Answer based on 3 reviews ## Features AI summary Based on 18,203 Payroll reviews Capterra data shows that buyers of payroll software rank the following features as their top priorities: - **Payroll Management** (**59%** of reviewers rated this feature as critical) - **Direct Deposit** (**58%**) - **Payroll Reporting** (**51%**) KeyPay includes **Payroll Management** and **Payroll Reporting**, so businesses can run payroll accurately and review payroll data for better oversight. However, it does not offer **Direct Deposit**. Instead, it provides other important payroll features that reviewers also rate highly, including **Tax Compliance** (**58%**) and **Time & Attendance** (**47%**), helping businesses stay aligned with tax requirements and track employee hours more effectively, while giving teams the tools to manage pay processes with greater control. Payroll Management 3.8 (4) 75.00% of 4 reviewers that rated this feature as important or highly important Manage employee salary processes, data, taxes, and records administration efficiently Payroll Reporting 4.3 (4) 75.00% of 4 reviewers that rated this feature as important or highly important View and track payroll metrics including tax liabilities, pay rates, working hours, deductions and more Tax Compliance 4.0 (3) 100.00% of 3 reviewers that rated this feature as important or highly important Track tax-related transactions, tax remittance and tax reporting for various groups of employees and contractors Self Service Portal 2.3 (3) 33.33% of 3 reviewers that rated this feature as important or highly important Online portal through which end users can access the system, manage tasks, or obtain information Access Controls/Permissions 3.0 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Define levels of authorization for access to specific files or systems Multi-State 3.0 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Pay employees in multiple states with correct tax deduction amounts in each KeyPay 34 features ### All Features - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Accounting Integration: Integrate with a third-party accounting system - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Approval Process Control: Manage the process of evaluating documents or requests submitted for approval - Attendance Management: Manage attendance for classes, shifts, meetings, or events - Calendar Management: Track and manage schedules and meetings via an integrated calendar - Compensation Management: Manages compensation such as salary, bonus, and benefits processes, aligning with policies - Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier - Customizable Reports: Alter the layout and content of reports - Data Import/Export: Import and export data to and from software applications - Employee Database: Electronic storage of staff/employee contact information and job status in a centralized repository - Employee Management: Track employee schedules, availability, and performance across projects and tasks - Employee Onboarding: Process of familiarizing new employees with the company, their position, and responsibilities - Employee Profiles: Centralized storage for employee data, records, and performance metrics - Employee Self Service: Gateway through which employees can access the system - Expense Tracking: Monitor and record expenses such as purchases or charges incurred - Multi-Country: Pay employees in multiple countries using correct currencies and correct tax deduction amounts - Multi-State: Pay employees in multiple states with correct tax deduction amounts in each - Payroll Management: Manage employee salary processes, data, taxes, and records administration efficiently - Payroll Outsourcing: Delegate payroll processing to third party vendors - Payroll Reporting: View and track payroll metrics including tax liabilities, pay rates, working hours, deductions and more - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information - Tax Compliance: Track tax-related transactions, tax remittance and tax reporting for various groups of employees and contractors - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Time & Attendance: Track and manage employee's work hours to improve payroll accuracy - Time Tracking: Measure and track time including hours worked and paid time off (PTO) - Timesheet Management: Track the amount of time spent on a job or task - Vacation/Leave Tracking: Request, track, and manage time off requests and vacation time - Wage Garnishment: Automatically subtract garnishments from wages - Workflow Management: Create, design and manage workflows for repetitive tasks --- Get Advice We can help you find the software with the features you need. Features 4.3 (26) 4.3 Based on 26 reviews ## Pricing Value for money 4.5 (22) Free Trial [View pricing plan details](https://www.capterra.com/p/180078/KeyPay/pricing/) Standard $4.00 Per User,Per Month It includes: - Accelerated Employee Onboarding - Access to All Your Data - Customisable Payroll - Employee Self Service - Leave Management - Reporting - Timesheets - Unlimited Number of Staff - Workzone Mobile App Plus $6.00 Per User,Per Month It includes: - Accelerated Employee Onboarding - Access to All Your Data - Award Interpretation - Customisable Payroll - Employee Self Service - Leave Management - Pay Conditions Engine - Reporting - Rostering - Time & Attendance Kiosk - Timesheets - Unlimited Number of Staff - Workzone Mobile App Partner Contact Vendor for Pricing It includes: - Accelerated Employee Onboarding - Access to All Your Data - Award Interpretation - Custom Branding - Customisable Payroll - Employee Self Service - Leave Management - Partner Dashboard - Partner Pricing - Pay Conditions Engine - Reporting - Rostering - Second Level Technical Support - Time & Attendance Kiosk - Timesheets - Unlimited Number of Staff - Workzone Mobile App Value for money 4.5 (22) 4.5 Based on 22 reviews ## Integrations [ QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)[ FreshBooks](https://www.capterra.com/p/142390/FreshBooks/)[ Xero](https://www.capterra.com/p/120109/Xero/)[ NetSuite](https://www.capterra.com/p/135757/NetSuite/)[ Deputy](https://www.capterra.com/p/167811/Deputy/)[ Zoho Books](https://www.capterra.com/p/163115/Zoho-Books/)[ Wageloch](https://www.capterra.com/p/196911/WageLoch/)[ Lightspeed](https://www.capterra.com/p/233553/Lightspeed/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 3.9 (23) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 3.9 (23) 3.9 Based on 23 reviews ## User reviews Overall rating 4.4 Based on 26 reviews Filter by rating 5(15) 4(9) 3(0) 2(1) 1(1) Mentioned topic Sorted by most recent ER Emad R. Director Retail ### "KeyPay within Quickbooks online" 1.0 Overall Rating 1.0 1.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 3.0 3.0 Likelihood to Recommend 0/10 October 10, 2024 Through Quickbooks, not that great abd very poor service Pros .as a stand alon it is ok to have built in award Cons Worst thing they have done is transferring service to Quickbooks online They are inexperienced, tickets take months to resolve and not fully resolved Me personally If Quickbooks and employment Hero insists of having integrated payroll within Quickbooks I will have to find a complete alternative as it is not efficient way to run a business Luis it is not cheap as well Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. MB Margaret B. Health Service manager Hospital & Health Care ### "Keypay review " 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 3/10 July 24, 2023 Frustrating. We just got onboard with Keypay and the staff adjusted to using Workzone, when KeyPay changed the app and ceased workzone. Which meant staff had to get used to SWAG , which didn't work for many staff until we worked out that they had to uninstall it, disable their biometric access functions on their phones, then reinstall it. It still doesn't work for a few staff and there's no assistance to fix it. Pros The interface is user friendly and the leave calendar is clear. Cons When our staff put in their travel kilometers they have to use the timesheets function. Which means having to approve about an additional 200 timesheets every fortnight. Plus using timesheets is misleading in that they are not actually timesheets but travel exenses. And then we have to use the expenses function for other travel expenses such as tolls and parking. Plus when you go to approve leave you can't access the leave calendar on the same page. Reasons for choosing KeyPay Happy HR looked lightweight and EH functionality was clunky Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AV Antti V. Owner Health, Wellness and Fitness ### "On time tracking " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 November 18, 2022 Overwall experience meets very good whit price and functinalaty. I could recomenned this my friends. Pros One time tracking has been wery useful And we are more effcant than ewer. Cons Linux not supported. Or I cant use it on my Linux laptop so little minua for that. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. XJ Xanthe J. Contract Administrator Electrical/Electronic Manufacturing ### "Great Payroll Management Software" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 9/10 June 6, 2021 Pros One of the better payroll systems I’ve used in my time, handles most scenarios. Cons I’ve only come across one or two scenarios Keypay couldn’t handle and we ended up implementing a manual workaround which was easy enough to do. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. ER Emad R. Director Retail ### "KeyPay move to Quickbooks" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 1.0 1.0 Likelihood to Recommend 2/10 March 29, 2021 Up to the transfer to quickbooks was ok, then it fell downhill rapidly to the point of having to manually adjust payrun to process payroll Quickbooks move was not a smart move Pros Award Tool Functionality, for specific award Cons Very Expensive Move to quickbooks made support very poor and inadequate Reasons for choosing KeyPay Awards Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. MP MARTIN P. DIRECTOR Retail ### "falls down in some areas" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 6/10 November 10, 2020 Very payrolly. Pros The timesheet facility makes it simple to process payroll. Cons Not very good at alerting you to what you have to pay to HMRC and when. You have to run a report to find out and have to work out yourself when you need to run the report which rather defeats the point of having software to automate the payroll process. A much better job of this is done by other payroll software. Would benefit a lot from more "localised" explanation as the software is full of complexity i.e. hover your mouse over an i and it explains what you are looking at and how it works. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. TP Trudy P. partner Farming ### "Keypay review" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 9/10 October 5, 2019 I find that Key pay is easy to use. Links in with my current financial program which means I only have to enter the data once. I haven't had to use the help center yet but have been told by the person that helped me set up my program that they are great. Pros I am finding Keypay good because I have been able to link it in with my current Financial Programme Cons you pay a monthly fee instead of an outright purchase. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor October 10, 2019 Hi Trudy - thank you very much for your review. It's great to hear that KeyPay has been useful and easy to use. We approach subscriptions on a monthly basis in order to give our customers flexibility to change or cancel their account any time rather than be tied down by any contracts. We understand you are accessing KeyPay via a partner of ours. If you'd like to share any issues or suggestions on improvements, please do send this to your support contact. We really value the feedback :) Regards, the KeyPay team. BB Bob B. Gen Manager Wholesale ### "KEYPAY" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 3, 2019 Mainly the time saved using the system albeit we are only a small employer. Pros Once you get to know the product it is very thorough and relatively easy to use and a huge time saver especially if you have a reasonable amount of employees. Cons Not much to dislike other than due to the fact that the software is very extensive it takes a bit of time to get your head around the system (not unlike any new system). There are numerous videos and instruction papers to watch and read in Keypay but it still understandably takes time to put it all into perspective and gain confidence. Reasons for choosing KeyPay Suggested/recommended by our IT people. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor October 10, 2019 Hi Bob, Thank you so much for taking the time to review. We're so happy to hear that KeyPay has been easy to use and helped save you time on payroll once you got to know the product. It's great to know that the support system has provided guidance too. We understand you are accessing KeyPay via a partner of ours. If you'd like to share more feedback on our knowledge base or anything else, please do send this to your support contact. We'd love to hear more. Regards, KeyPay :) DL Deb L. Office Manager Mental Health Care ### "Easy to use" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 2.0 2.0 Likelihood to Recommend 9/10 October 2, 2019 Pros User friendly, able to navigate with ease, seems to have everything we need for payroll. Cons In setup, needed to change an employee to casual and not able to change from original setup. Customer Service, helpline, can I suggest that you have a service, where you can speak to some one on the phone, it's extremely hard and frustrating being only able to communicate and resolve an issue, via chat line. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor October 11, 2019 Thank you for your review, Deb. It's great to hear KeyPay has been easy to use and provided everything you need so far. We appreciate your feedback on the employee setup - we will be in touch soon to find out a bit more on how we could improve that experience. Many thanks, the KeyPay team :) TM Tammy M. Partner Retail ### "KeyPay - The Smartest choice for PayRoll" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 2, 2019 Overall KeyPay has simplified my pay roll duties. Very impressed. Pros I found Keypay quite simple and easy to use. STP reporting just a click of a button. Cons I have been using keyPay since 1 July 2019 and so far I havent come across anything that I dont like. Alternatives considered [QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/) Reasons for choosing KeyPay I'm in a small country town, so having a few business friends that also run KeyPay won me over. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor October 10, 2019 Hi Tammy - thank you so much for your review. We're thrilled to hear that KeyPay has simplified STP reporting and your payroll duties. If there ever is anything you'd like to feed back about KeyPay or suggest for improvement, we'd be happy to hear at support@yourpayroll.com.au. We're always striving to improve based on customer needs. Thanks again Tammy :) The KeyPay team. [View all Reviews](https://www.capterra.com/p/180078/KeyPay/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Popular comparisons [Deel vs KeyPay](https://www.capterra.com/compare/180078-205015/KeyPay-vs-Deel)