# KeyPay Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about KeyPay Software - reviews, pricing plans, popular comparisons to other Payroll products and more. Source: https://www.capterra.com/p/180078/KeyPay --- # KeyPay Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) KeyPay ## What is KeyPay? KeyPay is a cloud-based workforce management and payroll platform available in Australia, the UK, New Zealand, Singapore and Malaysia. KeyPay is a fully automated payroll solution, offering unparalleled time-saving benefits to businesses of all sizes. With automated payroll calculations, employee self-service, rostering, time and attendance, paperless employee onboarding and comprehensive mobile apps, KeyPay truly changes the way businesses work and pay. ## What is KeyPay used for? [Payroll](https://www.capterra.com/payroll-software/) Top alternative Featured Overall rating Based on 26 user reviews Reviews sentiment Positive 92% Neutral 0% Negative 8% Starting price $4 Per User, Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for KeyPay?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://keypay.com.au/&name=KeyPay) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### KeyPay 4.4 (26) VS. [4.9 (4,274)](https://www.capterra.com/p/205015/Deel/reviews/) Starting Price $4 Per User, Per Month Starting Price $5 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.2 (26) Ease Of Use 4.8 (4,274) Value For Money 4.5 (22) Value For Money 4.7 (3,924) Customer Service 3.9 (23) Customer Service 4.7 (4,026) ## KeyPay alternatives Highest Rated [4.9 (4,762)](https://www.capterra.com/p/172127/Rippling/reviews/) Starting price $8.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [4.3 (3,038)](https://www.capterra.com/p/133745/Paycor-Perform/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 87% of reviewers rated it above 4 stars [4.4 (1,270)](https://www.capterra.com/p/130949/Paycom/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 87% of reviewers rated it above 4 stars [4.6 (4,202)](https://www.capterra.com/p/131882/Gusto/reviews/) Starting price $49.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/180078/KeyPay/alternatives/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Payroll Management 3.8 (4) 75.00% of 4 reviewers that rated this feature as important or highly important Manage employee salary processes, data, taxes, and records administration efficiently Payroll Reporting 4.3 (4) 75.00% of 4 reviewers that rated this feature as important or highly important View and track payroll metrics including tax liabilities, pay rates, working hours, deductions and more Self Service Portal 2.3 (3) 33.33% of 3 reviewers that rated this feature as important or highly important Online portal through which end users can access the system, manage tasks, or obtain information Tax Compliance 4.0 (3) 100.00% of 3 reviewers that rated this feature as important or highly important Track tax-related transactions, tax remittance and tax reporting for various groups of employees and contractors Access Controls/Permissions 3.0 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Define levels of authorization for access to specific files or systems Multi-State 3.0 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Pay employees in multiple states with correct tax deduction amounts in each KeyPay 27 features Define levels of authorization for access to specific files or systems Integrate with a third-party accounting system Dashboard to view the status of ongoing processes, identify current incidents and track past activities Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Application programming interface that allows for integration with other systems/databases Manage the process of evaluating documents or requests submitted for approval Track and manage schedules and meetings via an integrated calendar Manages compensation such as salary, bonus, and benefits processes, aligning with policies Track and manage adherence to policies for any service, product, process, or supplier Alter the layout and content of reports Import and export data to and from software applications Electronic storage of staff/employee contact information and job status in a centralized repository Process of familiarizing new employees with the company, their position, and responsibilities Centralized storage for employee data, records, and performance metrics Pay employees in multiple countries using correct currencies and correct tax deduction amounts Pay employees in multiple states with correct tax deduction amounts in each Manage employee salary processes, data, taxes, and records administration efficiently Delegate payroll processing to third party vendors View and track payroll metrics including tax liabilities, pay rates, working hours, deductions and more Timed notification for any upcoming task, deadline, appointment, or activity Collection, analysis, and representation of numerical data and generation of reports to understand various patterns Online portal through which end users can access the system, manage tasks, or obtain information Track tax-related transactions, tax remittance and tax reporting for various groups of employees and contractors Set up connections to third-party platforms to improve business processes Track and manage employee's work hours to improve payroll accuracy Request, track, and manage time off requests and vacation time Automatically subtract garnishments from wages Get Advice We can help you find the software with the features you need. Features 4.3 (26) 4.3 Based on 26 reviews ## Pricing Value for money 4.5 (22) Free Trial [View pricing plan details](https://www.capterra.com/p/180078/KeyPay/pricing/) Standard $4.00 Per User,Per Month It includes: - Accelerated Employee Onboarding - Access to All Your Data - Customisable Payroll - Employee Self Service - Leave Management - Reporting - Timesheets - Unlimited Number of Staff - Workzone Mobile App Plus $6.00 Per User,Per Month It includes: - Accelerated Employee Onboarding - Access to All Your Data - Award Interpretation - Customisable Payroll - Employee Self Service - Leave Management - Pay Conditions Engine - Reporting - Rostering - Time & Attendance Kiosk - Timesheets - Unlimited Number of Staff - Workzone Mobile App Value for money 4.5 (22) 4.5 Based on 22 reviews ## Integrations [ QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)[ FreshBooks](https://www.capterra.com/p/142390/FreshBooks/)[ Xero](https://www.capterra.com/p/120109/Xero/)[ NetSuite](https://www.capterra.com/p/135757/NetSuite/)[ Deputy](https://www.capterra.com/p/167811/Deputy/)[ Zoho Books](https://www.capterra.com/p/163115/Zoho-Books/)[ Wageloch](https://www.capterra.com/p/196911/WageLoch/)[ Lightspeed](https://www.capterra.com/p/233553/Lightspeed/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 3.9 (23) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 3.9 (23) 3.9 Based on 23 reviews ## User reviews Overall rating 4.4 Based on 26 reviews Filter by rating 5(15) 4(9) 3(0) 2(1) 1(1) Mentioned topic Sorted by most recent ER Emad R. Director Retail ### "KeyPay within Quickbooks online" 1.0 Overall Rating 1.0 1.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 3.0 3.0 Likelihood to Recommend 0/10 October 10, 2024 Through Quickbooks, not that great abd very poor service Pros .as a stand alon it is ok to have built in award Cons Worst thing they have done is transferring service to Quickbooks online They are inexperienced, tickets take months to resolve and not fully resolved Me personally If Quickbooks and employment Hero insists of having integrated payroll within Quickbooks I will have to find a complete alternative as it is not efficient way to run a business Luis it is not cheap as well Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. MB Margaret B. Health Service manager Hospital & Health Care ### "Keypay review " 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 3/10 July 24, 2023 Frustrating. We just got onboard with Keypay and the staff adjusted to using Workzone, when KeyPay changed the app and ceased workzone. Which meant staff had to get used to SWAG , which didn't work for many staff until we worked out that they had to uninstall it, disable their biometric access functions on their phones, then reinstall it. It still doesn't work for a few staff and there's no assistance to fix it. Pros The interface is user friendly and the leave calendar is clear. Cons When our staff put in their travel kilometers they have to use the timesheets function. Which means having to approve about an additional 200 timesheets every fortnight. Plus using timesheets is misleading in that they are not actually timesheets but travel exenses. And then we have to use the expenses function for other travel expenses such as tolls and parking. Plus when you go to approve leave you can't access the leave calendar on the same page. Reasons for choosing KeyPay Happy HR looked lightweight and EH functionality was clunky Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AV Antti V. Owner Health, Wellness and Fitness ### "On time tracking " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 November 18, 2022 Overwall experience meets very good whit price and functinalaty. I could recomenned this my friends. Pros One time tracking has been wery useful And we are more effcant than ewer. Cons Linux not supported. Or I cant use it on my Linux laptop so little minua for that. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. XJ Xanthe J. Contract Administrator Electrical/Electronic Manufacturing ### "Great Payroll Management Software" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 9/10 June 6, 2021 Pros One of the better payroll systems I’ve used in my time, handles most scenarios. Cons I’ve only come across one or two scenarios Keypay couldn’t handle and we ended up implementing a manual workaround which was easy enough to do. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. ER Emad R. Director Retail ### "KeyPay move to Quickbooks" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 1.0 1.0 Likelihood to Recommend 2/10 March 29, 2021 Up to the transfer to quickbooks was ok, then it fell downhill rapidly to the point of having to manually adjust payrun to process payroll Quickbooks move was not a smart move Pros Award Tool Functionality, for specific award Cons Very Expensive Move to quickbooks made support very poor and inadequate Reasons for choosing KeyPay Awards Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. MP MARTIN P. DIRECTOR Retail ### "falls down in some areas" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 6/10 November 10, 2020 Very payrolly. Pros The timesheet facility makes it simple to process payroll. Cons Not very good at alerting you to what you have to pay to HMRC and when. You have to run a report to find out and have to work out yourself when you need to run the report which rather defeats the point of having software to automate the payroll process. A much better job of this is done by other payroll software. Would benefit a lot from more "localised" explanation as the software is full of complexity i.e. hover your mouse over an i and it explains what you are looking at and how it works. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. TP Trudy P. partner Farming ### "Keypay review" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 9/10 October 5, 2019 I find that Key pay is easy to use. Links in with my current financial program which means I only have to enter the data once. I haven't had to use the help center yet but have been told by the person that helped me set up my program that they are great. Pros I am finding Keypay good because I have been able to link it in with my current Financial Programme Cons you pay a monthly fee instead of an outright purchase. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor October 10, 2019 Hi Trudy - thank you very much for your review. It's great to hear that KeyPay has been useful and easy to use. We approach subscriptions on a monthly basis in order to give our customers flexibility to change or cancel their account any time rather than be tied down by any contracts. We understand you are accessing KeyPay via a partner of ours. If you'd like to share any issues or suggestions on improvements, please do send this to your support contact. We really value the feedback :) Regards, the KeyPay team. BB Bob B. Gen Manager Wholesale ### "KEYPAY" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 3, 2019 Mainly the time saved using the system albeit we are only a small employer. Pros Once you get to know the product it is very thorough and relatively easy to use and a huge time saver especially if you have a reasonable amount of employees. Cons Not much to dislike other than due to the fact that the software is very extensive it takes a bit of time to get your head around the system (not unlike any new system). There are numerous videos and instruction papers to watch and read in Keypay but it still understandably takes time to put it all into perspective and gain confidence. Reasons for choosing KeyPay Suggested/recommended by our IT people. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor October 10, 2019 Hi Bob, Thank you so much for taking the time to review. We're so happy to hear that KeyPay has been easy to use and helped save you time on payroll once you got to know the product. It's great to know that the support system has provided guidance too. We understand you are accessing KeyPay via a partner of ours. If you'd like to share more feedback on our knowledge base or anything else, please do send this to your support contact. We'd love to hear more. Regards, KeyPay :) DL Deb L. Office Manager Mental Health Care ### "Easy to use" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 2.0 2.0 Likelihood to Recommend 9/10 October 2, 2019 Pros User friendly, able to navigate with ease, seems to have everything we need for payroll. Cons In setup, needed to change an employee to casual and not able to change from original setup. Customer Service, helpline, can I suggest that you have a service, where you can speak to some one on the phone, it's extremely hard and frustrating being only able to communicate and resolve an issue, via chat line. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor October 11, 2019 Thank you for your review, Deb. It's great to hear KeyPay has been easy to use and provided everything you need so far. We appreciate your feedback on the employee setup - we will be in touch soon to find out a bit more on how we could improve that experience. Many thanks, the KeyPay team :) TM Tammy M. Partner Retail ### "KeyPay - The Smartest choice for PayRoll" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 2, 2019 Overall KeyPay has simplified my pay roll duties. Very impressed. Pros I found Keypay quite simple and easy to use. STP reporting just a click of a button. Cons I have been using keyPay since 1 July 2019 and so far I havent come across anything that I dont like. Alternatives considered [QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/) Reasons for choosing KeyPay I'm in a small country town, so having a few business friends that also run KeyPay won me over. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor October 10, 2019 Hi Tammy - thank you so much for your review. We're thrilled to hear that KeyPay has simplified STP reporting and your payroll duties. If there ever is anything you'd like to feed back about KeyPay or suggest for improvement, we'd be happy to hear at support@yourpayroll.com.au. We're always striving to improve based on customer needs. Thanks again Tammy :) The KeyPay team. [View all Reviews](https://www.capterra.com/p/180078/KeyPay/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Popular comparisons [Deel vs KeyPay](https://www.capterra.com/compare/180078-205015/KeyPay-vs-Deel)  Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)