# KeyPay Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about KeyPay Software - reviews, pricing plans, popular comparisons to other Payroll products and more.

Source: https://www.capterra.com/p/180078/KeyPay

---

# 

 KeyPay Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

KeyPay

## What is KeyPay?

KeyPay is a cloud-based workforce management and payroll platform available in Australia, the UK, New Zealand, Singapore and Malaysia. KeyPay is a fully automated payroll solution, offering unparalleled time-saving benefits to businesses of all sizes. With automated payroll calculations, employee self-service, rostering, time and attendance, paperless employee onboarding and comprehensive mobile apps, KeyPay truly changes the way businesses work and pay.

## What is KeyPay used for?

[Payroll](https://www.capterra.com/payroll-software/)

Top alternative

Featured

Overall rating

Based on 26 user reviews

Reviews sentiment

Positive

92%

Neutral

0%

Negative

8%

Starting price

$4

Per User, Per Month

Free trial  
available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for KeyPay?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://keypay.com.au/&name=KeyPay)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### KeyPay

4.4 (26)

VS.

[4.9 (4,263)](https://www.capterra.com/p/205015/Deel/reviews/)

Starting Price

$4

Per User, Per Month

Starting Price

$5

Per User, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.2 (26)

Ease Of Use

4.8 (4,263)

Value For Money

4.5 (22)

Value For Money

4.7 (3,915)

Customer Service

3.9 (23)

Customer Service

4.7 (4,017)

## KeyPay alternatives

Highest Rated

[4.9 (4,600)](https://www.capterra.com/p/172127/Rippling/reviews/)

Starting price

$8.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

98%

of reviewers

rated it above 4 stars

[4.3 (1,820)](https://www.capterra.com/p/86714/WebPay/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

87%

of reviewers

rated it above 4 stars

[4.8 (3,625)](https://www.capterra.com/p/116050/Patriot-Payroll/reviews/)

Starting price

$17.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

98%

of reviewers

rated it above 4 stars

[4.6 (4,190)](https://www.capterra.com/p/131882/Gusto/reviews/)

Starting price

$49.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

93%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/180078/KeyPay/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Payroll Management

3.8 (4)

75.00% of 4 reviewers that rated this feature as important or highly important

Manage employee salary processes, data, taxes, and records administration efficiently

Payroll Reporting

4.3 (4)

75.00% of 4 reviewers that rated this feature as important or highly important

View and track payroll metrics including tax liabilities, pay rates, working hours, deductions and more

Self Service Portal

2.3 (3)

33.33% of 3 reviewers that rated this feature as important or highly important

Online portal through which end users can access the system, manage tasks, or obtain information

Tax Compliance

4.0 (3)

100.00% of 3 reviewers that rated this feature as important or highly important

Track tax-related transactions, tax remittance and tax reporting for various groups of employees and contractors

Access Controls/Permissions

3.0 (2)

50.00% of 2 reviewers that rated this feature as important or highly important

Define levels of authorization for access to specific files or systems

Multi-State

3.0 (2)

100.00% of 2 reviewers that rated this feature as important or highly important

Pay employees in multiple states with correct tax deduction amounts in each

KeyPay 27 features

Define levels of authorization for access to specific files or systems

Integrate with a third-party accounting system

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Application programming interface that allows for integration with other systems/databases

Manage the process of evaluating documents or requests submitted for approval

Track and manage schedules and meetings via an integrated calendar

Manages compensation such as salary, bonus, and benefits processes, aligning with policies

Track and manage adherence to policies for any service, product, process, or supplier

Alter the layout and content of reports

Import and export data to and from software applications

Electronic storage of staff/employee contact information and job status in a centralized repository

Process of familiarizing new employees with the company, their position, and responsibilities

Centralized storage for employee data, records, and performance metrics

Pay employees in multiple countries using correct currencies and correct tax deduction amounts

Pay employees in multiple states with correct tax deduction amounts in each

Manage employee salary processes, data, taxes, and records administration efficiently

Delegate payroll processing to third party vendors

View and track payroll metrics including tax liabilities, pay rates, working hours, deductions and more

Timed notification for any upcoming task, deadline, appointment, or activity

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

Online portal through which end users can access the system, manage tasks, or obtain information

Track tax-related transactions, tax remittance and tax reporting for various groups of employees and contractors

Set up connections to third-party platforms to improve business processes

Track and manage employee's work hours to improve payroll accuracy

Request, track, and manage time off requests and vacation time

Automatically subtract garnishments from wages

Get Advice

We can help you find the software with the features you need.

Features

4.3 (26)

4.3

Based on 26 reviews

## Pricing

Value for money

4.5 (22)

Free Trial

[View pricing plan details](https://www.capterra.com/p/180078/KeyPay/pricing/)

Standard

$4.00

Per User,Per Month

It includes:

-   Accelerated Employee Onboarding
-   Access to All Your Data
-   Customisable Payroll
-   Employee Self Service
-   Leave Management
-   Reporting
-   Timesheets
-   Unlimited Number of Staff
-   Workzone Mobile App

Plus

$6.00

Per User,Per Month

It includes:

-   Accelerated Employee Onboarding
-   Access to All Your Data
-   Award Interpretation
-   Customisable Payroll
-   Employee Self Service
-   Leave Management
-   Pay Conditions Engine
-   Reporting
-   Rostering
-   Time & Attendance Kiosk
-   Timesheets
-   Unlimited Number of Staff
-   Workzone Mobile App

Value for money

4.5 (22)

4.5

Based on 22 reviews

## Integrations

[

QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)[

FreshBooks](https://www.capterra.com/p/142390/FreshBooks/)[

Xero](https://www.capterra.com/p/120109/Xero/)[

NetSuite](https://www.capterra.com/p/135757/NetSuite/)[

Deputy](https://www.capterra.com/p/167811/Deputy/)[

Zoho Books](https://www.capterra.com/p/163115/Zoho-Books/)[

Wageloch](https://www.capterra.com/p/196911/WageLoch/)[

Lightspeed](https://www.capterra.com/p/233553/Lightspeed/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

3.9 (23)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

3.9 (23)

3.9

Based on 23 reviews

## User reviews

Overall rating

4.4

Based on 26 reviews

Filter by rating

5(15)

4(9)

3(0)

2(1)

1(1)

Mentioned topic

Sorted by most recent

ER

Emad R.

Director

Retail

### "KeyPay within Quickbooks online"

1.0

Overall Rating

1.0

1.0

Ease of Use

3.0

3.0

Features

3.0

3.0

Customer Service

3.0

3.0

Likelihood to Recommend

0/10

October 10, 2024

Through Quickbooks, not that great abd very poor service

Pros

.as a stand alon it is ok to have built in award

Cons

Worst thing they have done is transferring service to Quickbooks online They are inexperienced, tickets take months to resolve and not fully resolved Me personally If Quickbooks and employment Hero insists of having integrated payroll within Quickbooks I will have to find a complete alternative as it is not efficient way to run a business Luis it is not cheap as well

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

MB

Margaret B.

Health Service manager

Hospital & Health Care

### "Keypay review "

4.0

Overall Rating

4.0

4.0

Ease of Use

3.0

3.0

Features

4.0

4.0

Customer Service

3.0

3.0

Likelihood to Recommend

3/10

July 24, 2023

Frustrating. We just got onboard with Keypay and the staff adjusted to using Workzone, when KeyPay changed the app and ceased workzone. Which meant staff had to get used to SWAG , which didn't work for many staff until we worked out that they had to uninstall it, disable their biometric access functions on their phones, then reinstall it. It still doesn't work for a few staff and there's no assistance to fix it.

Pros

The interface is user friendly and the leave calendar is clear.

Cons

When our staff put in their travel kilometers they have to use the timesheets function. Which means having to approve about an additional 200 timesheets every fortnight. Plus using timesheets is misleading in that they are not actually timesheets but travel exenses. And then we have to use the expenses function for other travel expenses such as tolls and parking. Plus when you go to approve leave you can't access the leave calendar on the same page.

Reasons for choosing KeyPay

Happy HR looked lightweight and EH functionality was clunky

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AV

Antti V.

Owner

Health, Wellness and Fitness

### "On time tracking "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

10/10

November 18, 2022

Overwall experience meets very good whit price and functinalaty. I could recomenned this my friends.

Pros

One time tracking has been wery useful And we are more effcant than ewer.

Cons

Linux not supported. Or I cant use it on my Linux laptop so little minua for that.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

XJ

Xanthe J.

Contract Administrator

Electrical/Electronic Manufacturing

### "Great Payroll Management Software"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

0.0

0.0

Likelihood to Recommend

9/10

June 6, 2021

Pros

One of the better payroll systems I’ve used in my time, handles most scenarios.

Cons

I’ve only come across one or two scenarios Keypay couldn’t handle and we ended up implementing a manual workaround which was easy enough to do.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

ER

Emad R.

Director

Retail

### "KeyPay move to Quickbooks"

4.0

Overall Rating

4.0

4.0

Ease of Use

3.0

3.0

Features

4.0

4.0

Customer Service

1.0

1.0

Likelihood to Recommend

2/10

March 29, 2021

Up to the transfer to quickbooks was ok, then it fell downhill rapidly to the point of having to manually adjust payrun to process payroll Quickbooks move was not a smart move

Pros

Award Tool Functionality, for specific award

Cons

Very Expensive Move to quickbooks made support very poor and inadequate

Reasons for choosing KeyPay

Awards

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

MP

MARTIN P.

DIRECTOR

Retail

### "falls down in some areas"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

3.0

3.0

Likelihood to Recommend

6/10

November 10, 2020

Very payrolly.

Pros

The timesheet facility makes it simple to process payroll.

Cons

Not very good at alerting you to what you have to pay to HMRC and when. You have to run a report to find out and have to work out yourself when you need to run the report which rather defeats the point of having software to automate the payroll process. A much better job of this is done by other payroll software. Would benefit a lot from more "localised" explanation as the software is full of complexity i.e. hover your mouse over an i and it explains what you are looking at and how it works.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

TP

Trudy P.

partner

Farming

### "Keypay review"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

0.0

0.0

Likelihood to Recommend

9/10

October 5, 2019

I find that Key pay is easy to use. Links in with my current financial program which means I only have to enter the data once. I haven't had to use the help center yet but have been told by the person that helped me set up my program that they are great.

Pros

I am finding Keypay good because I have been able to link it in with my current Financial Programme

Cons

you pay a monthly fee instead of an outright purchase.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

October 10, 2019

Hi Trudy - thank you very much for your review. It's great to hear that KeyPay has been useful and easy to use. We approach subscriptions on a monthly basis in order to give our customers flexibility to change or cancel their account any time rather than be tied down by any contracts. We understand you are accessing KeyPay via a partner of ours. If you'd like to share any issues or suggestions on improvements, please do send this to your support contact. We really value the feedback :) Regards, the KeyPay team.

BB

Bob B.

Gen Manager

Wholesale

### "KEYPAY"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

October 3, 2019

Mainly the time saved using the system albeit we are only a small employer.

Pros

Once you get to know the product it is very thorough and relatively easy to use and a huge time saver especially if you have a reasonable amount of employees.

Cons

Not much to dislike other than due to the fact that the software is very extensive it takes a bit of time to get your head around the system (not unlike any new system). There are numerous videos and instruction papers to watch and read in Keypay but it still understandably takes time to put it all into perspective and gain confidence.

Reasons for choosing KeyPay

Suggested/recommended by our IT people.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

October 10, 2019

Hi Bob, Thank you so much for taking the time to review. We're so happy to hear that KeyPay has been easy to use and helped save you time on payroll once you got to know the product. It's great to know that the support system has provided guidance too. We understand you are accessing KeyPay via a partner of ours. If you'd like to share more feedback on our knowledge base or anything else, please do send this to your support contact. We'd love to hear more. Regards, KeyPay :)

DL

Deb L.

Office Manager

Mental Health Care

### "Easy to use"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

2.0

2.0

Likelihood to Recommend

9/10

October 2, 2019

Pros

User friendly, able to navigate with ease, seems to have everything we need for payroll.

Cons

In setup, needed to change an employee to casual and not able to change from original setup. Customer Service, helpline, can I suggest that you have a service, where you can speak to some one on the phone, it's extremely hard and frustrating being only able to communicate and resolve an issue, via chat line.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

October 11, 2019

Thank you for your review, Deb. It's great to hear KeyPay has been easy to use and provided everything you need so far. We appreciate your feedback on the employee setup - we will be in touch soon to find out a bit more on how we could improve that experience. Many thanks, the KeyPay team :)

TM

Tammy M.

Partner

Retail

### "KeyPay - The Smartest choice for PayRoll"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

October 2, 2019

Overall KeyPay has simplified my pay roll duties. Very impressed.

Pros

I found Keypay quite simple and easy to use. STP reporting just a click of a button.

Cons

I have been using keyPay since 1 July 2019 and so far I havent come across anything that I dont like.

Alternatives considered

[QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)

Reasons for choosing KeyPay

I'm in a small country town, so having a few business friends that also run KeyPay won me over.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

October 10, 2019

Hi Tammy - thank you so much for your review. We're thrilled to hear that KeyPay has simplified STP reporting and your payroll duties. If there ever is anything you'd like to feed back about KeyPay or suggest for improvement, we'd be happy to hear at support@yourpayroll.com.au. We're always striving to improve based on customer needs. Thanks again Tammy :) The KeyPay team.

[View all Reviews](https://www.capterra.com/p/180078/KeyPay/reviews/)

Popular comparisons

[Deel vs KeyPay](https://www.capterra.com/compare/180078-205015/KeyPay-vs-Deel) 

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