Who Uses This Software?

Retailers who want to centralize and reduce all their claims and returns management, regardless of their websites, stores or marketplaces used to sell


Average Ratings

2 Reviews

  • 4.5 / 5
    Overall

  • 4 / 5
    Ease of Use

  • 4.5 / 5
    Customer Service

Product Details

  • Starting Price
    $500.00/month
  • Pricing Details
    On quotation
  • Free Demo
    Yes
  • Deployment
    Cloud, SaaS, Web
  • Training
    In Person
  • Support
    Business Hours

Vendor Details

  • Revers.io
  • revers.io
  • Founded 9
  • France

About Revers.io

Revers.io is the leading solution in Return Management in Europe. Using an algorithm that automates the return process, the platform optimizes the customer experience by providing buyers with an instant solution to their after-sales issues. At the same time, it allows sellers to save time by automating their reverse logistics flows while offering seamless traceability through its connections with all stakeholders of the return chain (marketplaces, carriers, suppliers, etc.).


Revers.io Features

  • Commission Management
  • CRM
  • eCommerce
  • Email Marketing
  • Employee Management
  • Loyalty Program
  • Mail Order
  • Merchandise Management
  • Multi-Location
  • Order Management
  • Purchase Order Management
  • Reporting/Analytics
  • Returns Management
  • 3PL Management
  • Barcoding/RFID
  • CRM
  • Cross Docking
  • Fleet Management
  • Inventory Management
  • Order Management
  • Shipping Management
  • Supplier Management
  • Transportation Management

Revers.io Reviews Recently Reviewed!


Easy to use platform

Oct 30, 2018
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: We find the software easy to use, all customer information is clear. This makes following the customers request hassle free.

Cons: If you press a status in error you are not able to go back or amend.

Overall: We find the platform very easy to use, meaning the customer is informed at all stages of the process.

Vendor Response

by Revers.io on November 30, 2018

We are pleased to work with you! Thank you for this good review and your trust.

Using Revers.io portal

Nov 18, 2018
4/5
Overall

4 / 5
Ease of Use

3 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
Likely
Extremely
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Pros: Easy to use environment. Good overview of cases.

Cons: After adding info or update a status, it frequently gets into a loop. You have to refresh (F5) to get to next step.

Overall: It's easy to provide return labels to customers abroad to ship back returns and defective products.

Vendor Response

by Revers.io on November 30, 2018

Thank you Chi-Ho for your trust!