Revers.io

Revers.io


4.5 / 5
2 reviews

Who Uses This Software?

E-sellers who want to centralize and reduce all their claims and returns management, regardless of their websites, stores or marketplaces used to sell


Average Ratings

2 Reviews

  • 4.5 / 5
    Overall

  • 4 / 5
    Ease of Use

  • 4.5 / 5
    Customer Service

Product Details

  • Starting Price
    $99.00/month
  • Free Demo
    Yes
  • Deployment
    Cloud, SaaS, Web
  • Training
    In Person
  • Support
    Business Hours

Vendor Details

  • Revers.io
  • revers.io
  • Founded 9
  • France

About Revers.io

Reverse Logistics - Revers.io is the first European platform that centralizes and manages claims and returns for e-sellers. Revers.io revolutionizes the after-sales management through a SaaS platform. Its advanced technology allows e-retailers to save valuable time on returns management, to significantly improve their customer satisfaction and to easily expand their sales abroad. Its customers are Fnac-Darty, La Redoute, Rue du Commerce, Cdiscount, Boulanger and +200 European e-sellers


Revers.io Features

  • Commission Management
  • CRM
  • eCommerce
  • Email Marketing
  • Employee Management
  • Loyalty Program
  • Mail Order
  • Merchandise Management
  • Multi-Location
  • Order Management
  • Purchase Order Management
  • Reporting/Analytics
  • Returns Management

Vendor has not completed this information.


Revers.io Reviews Recently Reviewed!


Easy to use platform

Oct 30, 2018
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: We find the software easy to use, all customer information is clear. This makes following the customers request hassle free.

Cons: If you press a status in error you are not able to go back or amend.

Overall: We find the platform very easy to use, meaning the customer is informed at all stages of the process.

Vendor Response

by Revers.io on November 30, 2018

We are pleased to work with you! Thank you for this good review and your trust.

Using Revers.io portal

Nov 18, 2018
4/5
Overall

4 / 5
Ease of Use

3 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
Likely
Extremely
Likely

Pros: Easy to use environment. Good overview of cases.

Cons: After adding info or update a status, it frequently gets into a loop. You have to refresh (F5) to get to next step.

Overall: It's easy to provide return labels to customers abroad to ship back returns and defective products.

Vendor Response

by Revers.io on November 30, 2018

Thank you Chi-Ho for your trust!