# Revers.io Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Revers.io Software - reviews, pricing plans, popular comparisons to other Logistics products and more. Source: https://www.capterra.com/p/180080/Revers-io/reviews --- # Revers.io Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Revers.io ## What is Revers.io? Revers.io is an enterprise after-sales management platform designed for retailers and brands that want to turn post-purchase operations into a competitive advantage. The platform centralizes the entire after-sales journey in one system: returns, repairs, warranty management, spare parts, exchanges, refunds and recommerce operations. It connects customers, stores, customer service teams, repair partners and manufacturers in a single workflow. With Revers.io, retailers can offer a seamless omnichannel experience across web, mobile, contact center and stores. Customers can easily declare an issue, follow their case in real time and choose the best resolution option: repair, replacement, refund or store credit. The platform also orchestrates the operational side of after-sales. Retailers can route cases to the right repair partner, automate approvals, manage spare parts availability, and monitor service level agreements across the entire ecosystem. ## What is Revers.io used for? [Logistics](https://www.capterra.com/logistics-software/)[Retail Management Systems](https://www.capterra.com/retail-management-systems-software/) Top alternative Featured Overall rating Based on 6 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price €1000 Per Feature, Per Month Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Revers.io?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://revers.io&name=Revers.io) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Revers.io 4.7 (6) VS. [4.2 (2,007)](https://www.capterra.com/p/135757/NetSuite/reviews/) Starting Price €1000 Per Feature, Per Month Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.5 (6) Ease Of Use 4.0 (70) Value For Money 4.2 (5) Value For Money 3.8 (54) Customer Service 4.7 (6) Customer Service 3.8 (68) ## Revers.io alternatives Highest Rated [4.6 (954)](https://www.capterra.com/p/155621/ShipStation/reviews/) Starting price $14.99 Per User, Per Month Pricing Options Free Trial Free Version User Rating 92% of reviewers rated it above 4 stars [4.2 (241)](https://www.capterra.com/p/29249/Express/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 83% of reviewers rated it above 4 stars [STORIS](https://www.capterra.com/p/33371/STORIS-Furniture-Software/) [4.5 (70)](https://www.capterra.com/p/33371/STORIS-Furniture-Software/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/33371/STORIS-Furniture-Software/) [Gofrugal](https://www.capterra.com/p/71693/GoFrugal-POS-Software/) [4.4 (198)](https://www.capterra.com/p/71693/GoFrugal-POS-Software/reviews/) Starting price $7.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 87% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/71693/GoFrugal-POS-Software/) [View all alternatives](https://www.capterra.com/p/180080/Revers-io/alternatives/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Activity Tracking Track and document all activities across devices, networks, and other systems Alerts/Notifications Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges API Application programming interface that allows for integration with other systems/databases CRM Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system Demand Forecasting Forecast customer demand using historical insights and simulations eCommerce Management Has a built-in eCommerce system or integrates with third-party systems to manage online sale of products Revers.io 20 features Track and document all activities across devices, networks, and other systems Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Application programming interface that allows for integration with other systems/databases Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system Forecast customer demand using historical insights and simulations Has a built-in eCommerce system or integrates with third-party systems to manage online sale of products Transfer of data from one computer system to another Electronically collect payments for goods or services Provides intelligence to make the right inventory purchasing decisions. Generate quotes or estimates for customers Active monitoring of systems, applications, or networks Upload, track, and submit receipts in a central database Collection, analysis, and representation of numerical data and generation of reports to understand various patterns View and track pertinent metrics to find patterns and gain insights from data Track and facilitate returns of products sold Generate or print labels that contain shipping information for packages Manage and track orders being shipped to customers Manage all supplier data and operations Organize and track the physical movement of goods from one location to another Manage and track operations and inventory within warehouses Get Advice We can help you find the software with the features you need. Features 4.2 (6) 4.2 Based on 6 reviews ## Pricing Value for money 4.2 (5) Basic €1,000 Per Feature,Per Month Value for money 4.2 (5) 4.2 Based on 5 reviews ## Integrations [ Adobe Commerce](https://www.capterra.com/p/227129/Magento-Commerce/)[ PrestaShop](https://www.capterra.com/p/134005/PrestaShop/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.7 (6) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.7 (6) 4.7 Based on 6 reviews ## User reviews Overall rating 4.7 Based on 6 reviews Filter by rating 5(4) 4(2) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent JG Julien G. Responsable shipping Consumer Goods ### "Optimisation du temps de suivi et du coût des retours" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 July 22, 2020 Revers.io a permis à notre SAV de gagner beaucoup de temps dans la création et le suivi des retours clients. Nous avons également baisser de 20% nos coûts de retour. Pros \- Création d"un retour en totale autonomie par le client - Interface facile d'utilisation qui permet d'effectuer le suivi des retours - Déclaration de la conformité du retour par l'entrepôt - L'équipe Revers.io est très réactive Cons Manque peut-être d'un dashboard pour le pilotage global des retours Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. MM Martial M. Responsable expérience client Sports ### "Revers.io - seulement sur place de marché pour nous" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 June 24, 2020 Retour sur Amazon, nous y gagnons en temps de gestion Pros L'équipe revers est très à l'écoute et réactive ! Malgré un début parfois compliqué, aujourd'hui nous faisons avec les problème connu mais cela nous fait gagner déjà un peu de temps. Cons L'ayant que sur une place de marché, la rigidité d'Amazon fait que cela n'est pas très fluide par moment. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. MB mathieu b. Directeur Général Retail ### "Partie intégrante de notre quotidien" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 22, 2020 Nous sommes heureux d'avoir intégré Reversio dans notre process SAV et retours clients. Sa facilité d'usage nous aide beaucoup, nos clients sont satisfaits. Le traitement de nos retours s'en est ressenti et directement amélioré. Pros Ergonomie, options, réactivité du service client si besoin et écoute quant aux améliorations Cons Petits bugs de synchros vite résolus par l'équipe très réactive Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. QS Quentin S. ceo Retail ### "Ca nous a fait gagner beaucoup de temps" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 7/10 June 17, 2020 Pros Dashboard facile d'utilisation Ca permet de gagner du temps sur les retours et sur le SAV (produits à réparer et renvoyer) Cons Difficulté d'intégration avec nos canaux de vente et nos logiciels de gestion des tickets service client Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. CW Chi-Ho W. Senior Frontoffice Manager Computer Hardware ### "Using Revers.io portal" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 4.0 4.0 Likelihood to Recommend 7/10 November 18, 2018 It's easy to provide return labels to customers abroad to ship back returns and defective products. Pros Easy to use environment. Good overview of cases. Cons After adding info or update a status, it frequently gets into a loop. You have to refresh (F5) to get to next step. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor November 30, 2018 Thank you Chi-Ho for your trust! ER Elizabeth R. Head of Customer Support Retail ### "Easy to use platform" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 October 30, 2018 We find the platform very easy to use, meaning the customer is informed at all stages of the process. Pros We find the software easy to use, all customer information is clear. This makes following the customers request hassle free. Cons If you press a status in error you are not able to go back or amend. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor November 30, 2018 We are pleased to work with you! Thank you for this good review and your trust. Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)