# Boulevard Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Boulevard Software - reviews, pricing plans, popular comparisons to other Salon products and more. Source: https://www.capterra.com/p/180087/Boulevard --- # Boulevard Software Review 2026: Features, Integrations, Pros & Cons Last updated on April 9, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. 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[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Users](#users)[Pros and Cons](#pros-cons)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Boulevard ## What is Boulevard? Whether you’re a hair salon, nail salon, beauty salon, or salon & spa, Boulevard offers the first and only complete client experience platform purpose-built for the unique needs of your business. Boulevard empowers salon owners and professionals alike to deliver personable, enjoyable experiences to their clients through online appointment scheduling, messaging, marketing, and payments that are simple, elegant, and reliable. Built to relieve stress, not create it, Boulevard delivers everything you need to optimize your time, maximize revenue, and build deeper connections that keep clients coming back. Visit joinblvd.com/salons now to learn more and request a demo. ## What is Boulevard used for? [Appointment Scheduling](https://www.capterra.com/appointment-scheduling-software/)[Point of Sale](https://www.capterra.com/point-of-sale-software/)[Salon](https://www.capterra.com/salon-software/) Overall rating Based on 365 user reviews Reviews sentiment Positive 92% Neutral 6% Negative 2% Pros & cons Intuitive and efficient user experience Responsive and knowledgeable support team Occasional glitches and reliability concerns Starting price $176 Other, Per Month Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... ## Boulevard alternatives Highest Rated [4.8 (1,445)](https://www.capterra.com/p/142138/Shedul-com/reviews/) Starting price $14.95 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [4.8 (1,135)](https://www.capterra.com/p/268055/Goldie/reviews/) Starting price $19.99 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [4.8 (348)](https://www.capterra.com/p/174830/GlossGenius/reviews/) Starting price $28.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [4.7 (3,627)](https://www.capterra.com/p/153752/Vagaro/reviews/) Starting price $23.99 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/180087/Boulevard/alternatives/) ## Who uses Boulevard? Based on Capterra reviews from the past 3 years Talk to a software expert to get a free software list tailored to your business needs ## Pros and Cons Intuitive and efficient user experience 93% positive reviews out of 126 Most reviewers report ease of use, highlighting a clear interface and smooth workflows that simplify daily operations. Occasional glitches and reliability concerns 61% negative reviews out of 38 Some reviewers find bugs and issues disruptive, mentioning periodic glitches, lag, and incomplete updates affecting workflow. John W Owner, 2 - 10 employees. "They told me that the transition from A/R to their platform would be fairly flawless, yet I have had multiple issues and still trying to resolve them after a couple of months. " Responsive and knowledgeable support team 96% positive reviews out of 90 Most reviewers describe customer support as prompt, approachable, and effective in resolving questions and technical concerns. Twyla P Business Development Manager, 2 - 10 employees. "My favorite thing is the customer service, we've had barely any issues since we began using Boulevard, but the couple times they didn't beat us to the punch notifying us of issues, we had answers within MINUTES of reaching out." Streamlined onboarding and training resources 96% positive reviews out of 27 Most reviewers find training and learning curve straightforward, with helpful tutorials and accessible guides easing adoption. ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Online Booking 4.8 (128) 71.09% of 128 reviewers that rated this feature as important or highly important Boulevard offers a seamless online booking experience, letting you schedule appointments anytime without needing to call. Reviewers appreciate its user-friendly interface, website integration, and real-time alerts, though some mention confusion about payment and wish for more self-service options. Confirmations/Reminders 4.6 (116) 67.24% of 116 reviewers that rated this feature as important or highly important Boulevard helps you reduce no-shows with automated text and email confirmations and reminders. Reviewers appreciate timely notifications, customization options, and the ability for clients to confirm or reschedule, though some want more control over communication preferences and message content. Calendar Management 4.8 (111) 73.87% of 111 reviewers that rated this feature as important or highly important Boulevard gives you a clear, organized calendar view, making it simple to track bookings, staff availability, and avoid double bookings. Reviewers appreciate the drag-and-drop capability and easy navigation, though some wish for more control and better smart scheduling. Appointment Management 4.8 (83) 77.11% of 83 reviewers that rated this feature as important or highly important With Boulevard, you can efficiently organize, reschedule, and modify appointments. Some reviewers find it intuitive and easy to use, highlighting smooth daily operations and helpful notifications, but note occasional issues with lost transition times and unclear moved appointments. Appointment Scheduling 4.8 (73) 61.64% of 73 reviewers that rated this feature as important or highly important You benefit from straightforward appointment scheduling that displays services, prices, and staff. Users think it’s easy for both staff and clients, with quick edits and visual clarity, but some mention occasional glitches and desire more options for combining appointments. For Salons and Spas 4.8 (75) 54.67% of 75 reviewers that rated this feature as important or highly important Specific for use in spas and salons Boulevard 98 features Define levels of authorization for access to specific files or systems Dashboard to view the status of ongoing processes, identify current incidents and track past activities Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Application programming interface that allows for integration with other systems/databases With Boulevard, you can efficiently organize, reschedule, and modify appointments. Some reviewers find it intuitive and easy to use, highlighting smooth daily operations and helpful notifications, but note occasional issues with lost transition times and unclear moved appointments. You benefit from straightforward appointment scheduling that displays services, prices, and staff. Users think it’s easy for both staff and clients, with quick edits and visual clarity, but some mention occasional glitches and desire more options for combining appointments. Automatically create schedules based on business needs or employee availability and qualifications Monitor and analyze the availability of resources to help plan and streamline the service delivery to clients Scan barcodes to ensure accurate pricing and label tracking Before and after photos of procedure(s) Create, manage, and send invoices or bills to customers Create, update, and manage bookings, itineraries, and reservations Offer to rent a booth to freelance professionals Boulevard gives you a clear, organized calendar view, making it simple to track bookings, staff availability, and avoid double bookings. Reviewers appreciate the drag-and-drop capability and easy navigation, though some wish for more control and better smart scheduling. Synchronize with other calendars to view mutual availability and schedules Schedule in-person or online classes Electronic storage of stakeholder contact information Manage contact details and communication with clients Private online space that lets businesses securely share documents and provide information access to clients Record client information and feedback Tracking, calculating, and paying commissions and earnings to employees Boulevard helps you reduce no-shows with automated text and email confirmations and reminders. Reviewers appreciate timely notifications, customization options, and the ability for clients to confirm or reschedule, though some want more control over communication preferences and message content. Accept and process credit card transactions Record customer information, purchase history, and other notes A collection of customer information such as contact details, demographics, previous interactions, etc. Access previous interactions or concerns to maintain customer relationships Tool to send questionnaires to customers to gauge feedback Add customized logos and colors to align with company branding Customize contracts and forms to collect specific information Alter the layout and content of reports Pre-designed layouts that can be customized to match preferences and requirements Import and export data to and from software applications Track products that are for sale at a reduced price or part of coupon promotions Assemble applications and processes by dragging over and arranging pre-built components Has a built-in eCommerce system or integrates with third-party systems to manage online sale of products Digital forms that are shared and accessed online Electronically collect payments for goods or services Digitally sign online documents Manage, store and organize emails within the system or via third-party apps Create and send email blasts/campaigns Reminders sent via email Track employee schedules, availability, and performance across projects and tasks Assign working shifts or tasks to employees based on their availability Schedule facilities, such as athletic fields, venues, and convention centers based on their availability Track and manage staff profiles, recruitment, schedules, productivity, career development and performance Specific use for barbershops Designed for medical spas Specific for use in spas and salons Reward loyal customers with gift cards which they can redeem for special offers and loyalty bonus Automatically find mutually available meeting time slots across multiple calendars Compliant with HIPAA, which sets standards for sensitive patient data protection Track and manage inventory levels to maintain proper supply Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items Captures invoice data and maintains comprehensive records for auditing and reporting purposes Collect, organize, and track inventory/product data including item numbers, descriptions, etc. Offer prizes, discounts, and other incentives for customers to earn reward points on purchases and redeem them for future purchases Automate workflows and trigger campaigns based on customer actions Access software remotely via mobile devices Notifications via mobile devices Access the system via a mobile application Manage and support multiple locations Boulevard offers a seamless online booking experience, letting you schedule appointments anytime without needing to call. Reviewers appreciate its user-friendly interface, website integration, and real-time alerts, though some mention confusion about payment and wish for more self-service options. Accept and process online payment transactions Manage and track customer orders for goods, investments, or any other purchases Accept, record, and reconcile financial transactions A set of indicators that tracks the performance of networks, applications, systems, teams, etc. Accept and process customer payments for products or services using hardware and software Design, communicate, and distribute incentives to perform a specific action Create, send, and track purchase orders and their statuses Notifications that are delivered to users as soon as an event occurs Active reporting of data and metrics Based on availability, instantly confirm or deny a request when a new booking is made Upload, track, and submit receipts in a central database Schedule repeating appointments based on a duration of time Timed notification for any upcoming task, deadline, appointment, or activity Collection, analysis, and representation of numerical data and generation of reports to understand various patterns View and track pertinent metrics to find patterns and gain insights from data Manage the rescheduling of appointments Allocate and manage resources, such as employees, equipment, facilities, and other assets Tracking, organizing, and controlling retail inventory throughout the supply chain and sales process For retailers Track and facilitate returns of products sold Reserve available meeting space to avoid conflicts and to inform everyone involved on where their meetings will be held Reports specific to sales analysis for trends and strategies Calculation of consumption tax imposed on the sale of goods/services Analyze the current state of sales data to accurately understand trends and forecast future sales numbers. Plan availability and assign specific time slots for tasks and resources Online portal through which end users can access the system, manage tasks, or obtain information Send promotional campaigns or transactional messages via text messages Send messages via SMS Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc. Manage the buying, selling, and holding of stocks Track and manage the scheduling of tasks Set up connections to third-party platforms to improve business processes Track the amount of time spent on a job or task Record of all transactions such as purchases, deposits, withdrawals and transfers within a specific period Sell multiple treatments together as a set Seamlessly integrates with 3rd party websites Get Advice We can help you find the software with the features you need. Features 4.4 (365) 4.4 Based on 365 reviews ## Pricing Value for money 4.5 (310) [View pricing plan details](https://www.capterra.com/p/180087/Boulevard/pricing/) Essentials $176.00 Other,Per Month It includes: - Online booking with Precision Scheduling™ - Business Dashboard - Integrated Point-of-Sale - Boulevard Duo App - Basic Reporting - Staff App - Text & Email Confirmations - Admin Permission Settings - Client Profiles - Self-Booking Overlay - Staff Pricing & Durations - 100 free SMS - 500 free emails - 25 GB storage Premier $293.00 Other,Per Month It includes: - Manage check-in, walk-ins, and groups - Inventory Management - Multi-Merchant Transactions - Resource Scheduling - Custom Reporting - Booking Deposits - Admin Permission Settings - Boulevard Duo App - Business Dashboard - Client Profiles - Group Booking & Checkout - Integrated Point-of-Sale - Self-Booking Overlay - Staff App - Staff Pricing & Durations - Text & Email Confirmations - 250 free SMS - 1,000 free emails - 50 GB storage Prestige $410.00 Other,Per Month It includes: - Forms and Charts add-on included - 2,500 free text messages per location, per month - 10,000 free emails per location, per month - Dedicated Customer Success Manager - Admin Permission Settings - Booking Deposits - Boulevard Duo App - Business Dashboard - Custom Reporting - Group Booking & Checkout - Integrated Point-of-Sale - Inventory Management - Multi-Merchant Transactions - Resource Scheduling - Self-Booking Overlay - Staff App - Staff Pricing & Durations - Text & Email Confirmations - Client Profiles Aesthetics Bundle for Medspas $421.00 Other,Per Month It includes: - Manage check-in, walk-ins, and groups - Inventory Management - Multi-Merchant Transactions - Resource Scheduling - Custom Reporting - Booking Deposits - Admin Permission Settings - Boulevard Duo App - Business Dashboard - Client Profiles - Group Booking & Checkout - Integrated Point-of-Sale - Self-Booking Overlay - Staff App - Staff Pricing & Durations - Text & Email Confirmations - 2,500 free text messages per location, per month - 10,000 free emails per location, per month - 50 GB storage - Forms and Charts add-on included - HIPAA Coverage Value for money 4.5 (310) 4.5 Based on 310 reviews ## Integrations [ Mailchimp](https://www.capterra.com/p/110228/MailChimp/)[ Google Calendar](https://www.capterra.com/p/213340/Google-Calendar/)[ Zapier](https://www.capterra.com/p/130182/Zapier/)[ NetSuite](https://www.capterra.com/p/135757/NetSuite/)[ Okta](https://www.capterra.com/p/119653/Okta/)[ Vish](https://www.capterra.com/p/179327/Vish/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.7 (330) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.7 (330) 4.7 Based on 330 reviews ## User reviews Overall rating 4.6 Based on 365 reviews Filter by rating 5(274) 4(60) 3(22) 2(2) 1(7) Mentioned topic Sorted by most recent FL Farrah L. Social Media and Front Desk Manager Cosmetics ### "Love this system!" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 April 15, 2026 Honestly love it so much. I like that when I have questions, there’s a video catalog I can go to for help. Pros Super easy to use overall and makes a lot of sense. You can do so much on it. Scheduling and managing appointments is clean and easy. Cons More features. I’ve also noticed that when a service provider updates prices, prices for pre booked appointments do not update. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor April 23, 2026 Hi Farrah! Thank you for taking the time to leave a detailed review about your experience with Boulevard! We appreciate your feedback. JW Jill W. Owner/Operator Alternative Medicine ### "Underwhelmed - avoid if you can" 1.0 Overall Rating 1.0 1.0 Ease of Use 2.0 2.0 Features 2.0 2.0 Customer Service 2.0 2.0 Likelihood to Recommend 0/10 March 12, 2026 Very underwhelmed by Blvd. We were overpromised, under delivered by this company. The cost is far too expensive for the value received. Much better services available on the market. We’re mandated to use this system with our franchise or we’d have left years ago. Pros The ability to text in same system as scheduling appts and being able to make recurring blocks. Had to add to meet minimum requirements for this field. Cons The cost; lack of functionality in the mobile app vs online; reporting functionality and lack of auditing; inability to have client photos added to account profile, like Mind Body; inability to perform marketing actions and use AI within the service; etc Switched from [Booker](https://www.capterra.com/p/90708/Booker/) We were mandated to switch Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor April 23, 2026 Thank you for your honest review. We take all reviews of Boulevard seriously, and we appreciate your candid feedback. JG Joshua G. Owner Health, Wellness and Fitness ### "From First to Worst" 1.0 Overall Rating 1.0 1.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 2.0 2.0 Likelihood to Recommend 2/10 February 12, 2026 Started off strong, ended poorly. We’ve been using Boulevard for about a year and a half. The first year was excellent — no issues at all and it fit our needs perfectly. Over the past few months, however, we’ve experienced a growing number of glitches. In the last four weeks alone, the system has crashed twice, leaving us unable to schedule clients, check them out, or access previous notes. It’s incredibly frustrating and embarrassing to have to explain to patients that we can’t book appointments or process payments for services or products. Pros aesthetically pleasing program. First year with them things worked really well with almost no issue. Cons constant glitching, system-wide crashes, lack of improvement in software with requested changes or improvements Switched from [Phorest](https://www.capterra.com/p/113530/Phorest-Salon-Software/) Needed something a little more medical and not just salon or spa Alternatives considered [Mangomint](https://www.capterra.com/p/187593/Mangomint/) [Jane](https://www.capterra.com/p/178984/Jane-App/) [AestheticsPro](https://www.capterra.com/p/93446/AestheticsPro/) [Weebly](https://www.capterra.com/p/246168/Weebly/) [Aesthetic Record](https://www.capterra.com/p/162938/Aesthetic-Record/) Reasons for choosing Boulevard I dont' remember why, but I know it impressed us Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor February 23, 2026 Thank you for your honest review. We take all reviews of Boulevard seriously. We know that incidents like this disrupt your operations and we understand the impact that can have on your business. We are committed to making things right and earning back your confidence through consistent performance, transparency, and accountability. We appreciate your candid feedback. AB Ashley B. General Manager Health, Wellness and Fitness ### "A Modern Med Spa Tool" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 December 20, 2025 Easy and breezy, Boulevard has been a great tool for modernizing our business. I like the help chat feature and love that they often update and make changes throughout the year Pros Boulevard shines beyond other services because of its sleek design and modern menu that makes finding most things a breeze Cons The biggest struggles are reporting - it’s too difficult to find kpis and is time consuming to switch between locations etc. - and the lack of added features like advanced marketing options or AI integration… other issues are so minimal not even worth mentioning Switched from [Mindbody](https://www.capterra.com/p/40229/MINDBODY/) Too outdated and not enough features like apple pay Alternatives considered [Mangomint](https://www.capterra.com/p/187593/Mangomint/) [Meevo](https://www.capterra.com/p/172058/Meevo-2/) Reasons for choosing Boulevard Combination of features and ability to report customize Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor April 23, 2026 Hi Ashley, thank you so much for taking the time to leave a thoughtful and detailed review. We will pass your feedback to our product team! JM Jennifer M. Owner Cosmetics ### "Boulevard Changeover" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 13, 2025 Wonderful experience, from customer support to daily use, it is a very easy system to use. I have not had any complaints from my team and teaching new users has been so easy! Pros Very easy to use, customer support has been excellent, we have no complaints and love that we switched over! Cons If an appointment is checked out incorrectly, it is hard to change the transaction without making a new appointment completely. Switched from [Meevo](https://www.capterra.com/p/172058/Meevo-2/) Less expensive, better program, easier to use. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor November 14, 2025 Hi Jennifer, thank you for taking the time to leave a detailed review about your experience with Boulevard! We appreciate your feedback. KS kristin s. Owner Medical Practice ### "Pretty Good!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 November 12, 2025 Everyone has been helpful. Truly, my only complaint is the price. I think compared to other aesthetic software, it's pricey. Pros easy, safe to use. Support is fast and always there. I like how everything is easily accessible and very user friendly Cons The only con I have is the cost. I do need to reach out though- i was supposed to pay in full one time and i have been being charged monthly Switched from [DaySmart Spa](https://www.capterra.com/p/132391/DaySmart-Spa/) i needed better online booking and membership features Alternatives considered [AestheticsPro](https://www.capterra.com/p/93446/AestheticsPro/) Reasons for choosing Boulevard aesthetics record- but u dont have it listed and it is NOT user friendly, but has great features Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor November 14, 2025 Hi Kristin, thanks for taking the time to leave a review and sharing your feedback about Boulevard! MH Maisie H. RN Owner Hospital & Health Care ### "Great system!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 November 12, 2025 I had quite a bit of help getting things set up and the training was good. If I ever need assistance I usually get help pretty quickly. Pros The forms and charts make charting easy for later. The checkout process is pretty seamless. The online booking is super convenient and easy for clients. Cons Being charges extra for any extra texts being sent. I feel like for the cost of this system, this should just be included into it without any additional charges. Switched from [Vagaro](https://www.capterra.com/p/153752/Vagaro/) Vagaro had little support and the forms and charts were horrible to work with. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor April 23, 2026 Hi Maisie, thank you so much for taking the time to leave a thoughtful and detailed review. We will pass your feedback to our product team! MV Maggie V. Owner.Founder Alternative Medicine ### "Great Client Interface! Modern system with many features. " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 November 10, 2025 Overall experience with Boulevard has been fantastic. Customer service is great. Our liaison is always very helpful in getting things answered. The software has really made our clients happy and in turn, made us a thriving business. Just wish on the back end, they'd hurry up with updates :) Pros I like most that Boulevard keeps the client in mind with their software. It's extremely easy to book as a client which has in turn landed us way more conversions than ever before. Cons What I like least is the speed of updates and requests. Boulevard could be so much more for so many people, our business included, but it falls flat on the updates. It seems like it takes months to just get one update and it's just not useful or will be something minor. They have an amazing user face for the client, just need to help us businesses that are looking for more. We are willing to wait a bit for these updates, but at some point they may cause us to look elsewhere. Switched from [Vagaro](https://www.capterra.com/p/153752/Vagaro/) Very difficult for our clients to make appointments Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor April 23, 2026 Maggie, thank you so much for taking the time to leave a thoughtful and detailed review. We will pass your feedback to our product team! MG Mallory G. Crnp Medical Practice ### "Boulevard is Good" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 November 10, 2025 Overall I like it. 8/10. Better than my old system for sure. Would still recommend. I did try to refer a friend but she was turned down because she was told her business was too small. Pros Ease of scheduling is great. Online scheduling and memberships have been a game changer for us. Notifications are very accurate and timely. Cons Reports. I have a hard time finding specific reports at times. But overall I still like Boulevard. Sometimes I have issues but I can usually resolve them with chat. Switched from [AestheticsPro](https://www.capterra.com/p/93446/AestheticsPro/) It was very “old” and not up to date for what I needed it for. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor April 23, 2026 Hi Mallory, thank you so much for taking the time to leave a thoughtful and detailed review. We will pass your feedback to our product team! JD Johna D. Director of Operations Medical Practice ### "Boulevard User Support " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 10, 2025 Great experience so far! I’ve worked with boulevard for 2 different practices and both were pretty seamless. The support staff is great and the communication turn around time is efficient. Pros It is a very easy system to use and the chat is helpful as well. I really liked the academy trainings and the links to trainings included also. Cons There is no easy option to quickly check a price for a guest. It seems like a multi step process to look at pricing. Switched from [ZENOTI](https://www.capterra.com/p/131057/ZENOTI/) Cost, service and efficiency were the main priorities Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor April 23, 2026 Hi Johna, thank you so much for taking the time to leave a thoughtful and detailed review. We will pass your feedback to our product team! [View all Reviews](https://www.capterra.com/p/180087/Boulevard/reviews/) Popular comparisons [Calendly vs Boulevard](https://www.capterra.com/compare/148036-180087/Calendly-vs-Boulevard)[Google Calendar vs Boulevard](https://www.capterra.com/compare/180087-213340/Boulevard-vs-Google-Calendar)[Goldie vs Boulevard](https://www.capterra.com/compare/180087-268055/Boulevard-vs-Goldie)[GlossGenius vs Boulevard](https://www.capterra.com/compare/174830-180087/GlossGenius-vs-Boulevard)[Vagaro vs Boulevard](https://www.capterra.com/compare/153752-180087/Vagaro-vs-Boulevard)[Acuity Scheduling vs Boulevard](https://www.capterra.com/compare/180087-191978/Boulevard-vs-Acuity-Scheduling)[Mindbody vs Boulevard](https://www.capterra.com/compare/40229-180087/MINDBODY-vs-Boulevard)[Doctoralia for Specialists vs Boulevard](https://www.capterra.com/compare/180087-253301/Boulevard-vs-Doctoralia-Pro) [Booksy Biz vs Boulevard](https://www.capterra.com/compare/142741-180087/Booksy-vs-Boulevard)[Jobber vs Boulevard](https://www.capterra.com/compare/127994-180087/Jobber-vs-Boulevard)[Booker vs Boulevard](https://www.capterra.com/compare/90708-180087/Booker-vs-Boulevard)[Fresha vs Boulevard](https://www.capterra.com/compare/142138-180087/Shedul-com-vs-Boulevard)[Mangomint vs Boulevard](https://www.capterra.com/compare/180087-187593/Boulevard-vs-Mangomint)[Timely vs Boulevard](https://www.capterra.com/compare/142756-180087/Timely-vs-Boulevard)[Square Appointments vs Boulevard](https://www.capterra.com/compare/170263-180087/Square-Appointments-vs-Boulevard)[ZENOTI vs Boulevard](https://www.capterra.com/compare/131057-180087/ZENOTI-vs-Boulevard)  Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. 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