--- title: "Page 13 | Boulevard Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Page 13 - Is Boulevard the right Medical Spa solution for you? Explore 389 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/180087/Boulevard/reviews/?page=13" page_type: "reviews" language: "en" --- Boulevard 4.6 (389) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated August 26th, 2026 # Page 13 - Reviews of Boulevard ## Showing most helpful reviews Showing 301-325 of 389 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use SA Shaheem A. Receptionist Cosmetics Used the software for: 1-2 years ### "Salon Functions" December 22, 2020 5.0 Overall, we have noticed the use of the software has been way more simpler and effecient. Pros Everything from checkout to check -in is super easy! Everything works how you think it would and is a seamless machine. Cons To be honest, I least like how often the suggestions in the "submit an idea" box are taken into accountability. I've noticed some great suggestions, as well as, put some in myself but have seen little to no change. Review Source RH Robert H. Master Stylist Apparel & Fashion Used the software for: 1-2 years ### "Hair stylist software use" September 20, 2021 4.0 Pros Convenience and service to our clients. Cons Not enough options with notifications. My Apple Watch tells every appointment made daily weekly monthly etc. I would prefer a more custom notifications. Review Source MF McKenzie F. Manager Cosmetics Used the software for: 1-2 years ### "Salon Software with Great Customer Service" December 18, 2020 5.0 We communicate with \[SENSITIVE CONTENT HIDDEN\] on a weekly basis. Pros Boulevard is great for managing new client files and member retention while giving everyone a tailored " white glove" experience. Cons Change is hard, but Boulevard always tries to accommodate and walk through solutions with us, even when the request we have isn't there - they think outside of the box and talk through additional options. Review Source MD Michael D. COO Cosmetics Used the software for: Less than 6 months ### "The most innovative & functional salon software on the market" January 6, 2021 5.0 It's fantastic. It's the best in the industry and I've researched all of them. They're progressive in the sense that the software will continue to expand its features. Which in turn makes it easier for all of my staff and the clients to have the best experience possible. Pros The ability to seamlessly book appointments online via our own book now button. The ability have a complete cloud based service. Cons The mobile app doesn't allow you to have all the functions as the website Alternatives considered [Vagaro](https://www.capterra.com/p/153752/Vagaro/) Reason for choosing Boulevard Everything. Even the colors of Boulevard are on brand for us. Switched from [Inspire](https://www.capterra.com/p/195805/STX-Software/) STX was horrible Review Source YK Yasmine K. Owner/Hairstylist Consumer Services Used the software for: 6-12 months ### "Great support staff" January 5, 2021 5.0 Great Pros Very easy to use. Great support staff. Cons More included without having to purchase separate. Alternatives considered [Inspire](https://www.capterra.com/p/195805/STX-Software/) Reason for choosing Boulevard More professional Switched from [DaySmart Salon](https://www.capterra.com/p/9167/DaySmart-Salon/) More option- more professional Review Source MM Mabelyn M. Creative Director Cosmetics Used the software for: 1-2 years ### "Learned how to use it quickly" December 17, 2020 4.0 Pros The tagging options for each client. Once you select a time on the calendar it sends you to choose a time again. Cons Scheduling sometimes requires a lot of clicking around Review Source TO Taryn O. Owner Health, Wellness and Fitness Used the software for: 1-2 years ### "Love this POS system !" December 26, 2020 5.0 I have worked at three different float spas, each used a different POS. I by far like Boulevard the best !!!! Pros Easy of daily use Ability to check specific information quickly Very intuitive Cons Sometimes there are changes and we aren't aware of the details. Review Source Kami H. Studio Manager Cosmetics Used the software for: Less than 6 months ### "Great Booking Software" November 6, 2020 5.0 Customer service is exceptional. Pros The customer service, messaging feature, ease of booking and checkout, and notifications. The program is very minimal and easy to use. Cons More reporting features would be helpful Alternatives considered [Booker](https://www.capterra.com/p/90708/Booker/)[Vagaro](https://www.capterra.com/p/153752/Vagaro/) Reason for choosing Boulevard A lot of the features were unique and user friendly in comparison Review Source SN Sara N. Front Desk Cosmetics Used the software for: 1-2 years ### "Made Simple" December 29, 2020 5.0 Very positive. Easy to customize. Easy to change, if you change, add or remove the way your business operates. Pros Very easy to customize to your business and adjust as needed. Cons Some clients are able to get sound custom appointment times. This may not be intentional in their part but it does a disservice to them when we actual need more time for the service they request. Review Source MW Matthew W. Operations and Payroll Manager Fine Art Used the software for: Less than 6 months ### "User friendly." November 13, 2020 3.0 Pros Very user friendly. Booking for clients and the front desk staff is a breeze. In-app texting lowers the time staff spends confirming appointments in a high volume shop. Cons Customizable reports need to be expanded. They are currently hard to customize for results, and multiple reports need to be created and combined outside of Boulevard to achieve the desired results. The random booking algorithm is confusing and does not produce random results. Currently lacking options for Apple pay and Google pay. Could you more options for 3 party integrations such as NPS scores. Service providers and be created at a brand level but need to be customized at each shop level for services (i.e. length, service types available). This makes it time-consuming and leaves the possibility of error if a service provider works at multiple locations. Review Source PR Prakash R. Controller Cosmetics Used the software for: 6-12 months ### "Best POS for small to mid-tier company" November 12, 2020 4.0 It is workable relationship and since I have not seen any new releases it's hard to guess what's on the pipeline Pros Great reporting, ease of use for high transactions || volumes Low maintenance cost In Prem applications with no servers, hardware requirements very little to non hardware requirements if you already have apple devices like mini and card reader Cons difficult integration with 3rd. party very limited API capabilities with 3rd party e.g. integration of custom tenders - listening to incoming orders from 3rd. party inventory movements for allocation, using a warehouse location for distribution Switched from [Booker](https://www.capterra.com/p/90708/Booker/) difficulties in reporting and integrations Review Source LC Lauren C. Assistant Manager Cosmetics Used the software for: Less than 6 months ### "User Friendly Software " December 29, 2020 4.0 Overall, BLVD is easy to use and is clean cut and fast! Pros My favorite things about BLVD would be how easy it is to view appointments. I love how you can color coordinate per each employee when looking at the calendar. At the salon location I use it threw, I am able to view all 3 locations without having to log into another program. Cons The only thing I have had an issue with through BLVD would be seeing past services on the main screen when rescheduling an appointment, and if you are looking at a certain date on calendar it will go back to "today" when you refresh the page. Switched from [Inspire](https://www.capterra.com/p/195805/STX-Software/) STX was slow, always was down and limited scheduling posibilites. Review Source MU Misato U. Esthetician Health, Wellness and Fitness Used the software for: 6-12 months ### "Should be better" September 14, 2021 2.0 Pros Cute logo. Nothing else. Sorry. It’s not easy to see whole schedule. Cons We don’t get notice if someone change the appointment and had many troubles. Review Source BN Brandon N. Massage therapist Health, Wellness and Fitness Used the software for: 6-12 months ### "Great for booking. Needs improved mobile version." September 15, 2021 5.0 Neutral Pros Booking is incredibly easy and mistakes are quick and easy to fix Cons Not very mobile friendly. Difficult to look at client info from phone. Review Source CK Chiara K. Director of Business Operations Health, Wellness and Fitness Used the software for: Less than 6 months ### "Boulevard x Heyday Ops" November 20, 2020 5.0 Overall the experience is great. It's a straightforward platform that is easy for our teams to use and it has been wonderful to partner with a platform that takes our feedback and collaborates with us on solutions. Pros The product is very easy friendly and easy to use. Cons I don't think the reporting functionality is as robust as it can be. I find it challenging at times to record and pull the data I'm looking for. But I appreciate the Boulevard team's receptiveness to our ongoing platform feedback! Switched from [Booker](https://www.capterra.com/p/90708/Booker/) I wasn't part of the decision making team but ultimately we felt Booker was clunky and couldn't grow with our business in a dynamic way. Review Source AH Abigayle H. Receptionist Retail Used the software for: 6-12 months ### "Receptionist use perspective " December 29, 2020 5.0 Very easy to use and self explanatory Pros The ease of use, and the steps to book things has decreased tremendously Cons Sometimes it automatically logs me and my coworker out and in as one another I have no idea how ! Review Source MG Michelle G. Registered nurse Medical Practice Used the software for: Less than 6 months ### "SEV boulevard" September 14, 2021 3.0 Pros It does the job. We are able to chart and it gives us a section to add nursing notes Cons I feel like everything should be easily accessible but you have to go through hoops in order to actually get to the patients chart Review Source CL Christopher L. Nurse practitioner Medical Practice Used the software for: Less than 6 months ### "Easy and effective" October 20, 2022 5.0 Pros Boulevard is extremely easy to use and helps keep scheduling extremely organized. It is easy to switch appointments in real time and there is no delay on other’s schedules when doing so. Cons Sometimes we have difficulty understanding the algorithm used to randomly select providers for scheduling and scheduling appears uneven. It is easy to fix however. Review Source BY Barbara Y. Makeup Artist Cosmetics Used the software for: 6-12 months ### "Works well" December 17, 2020 5.0 It has been a great transition for me. Pros I like that is is easy to view and make adjustments. The app is very clean and clear. I also like that it works with both Apple and Android phones. Cons I have no problems. Everything is great. Review Source AK Amanda K. Hair stylist Retail Used the software for: 6-12 months ### "Review from hairstylist " December 31, 2020 5.0 Great Pros It’s really easy to use. The app is great and I love the text alerts. Cons Wish there was a wider range of reports that boulevard will automatically calculated like new client retention Switched from [SalonBiz](https://www.capterra.com/p/9175/SalonBiz/) Boulevard was more efficient Review Source JW Juliana W. Front Desk Coordinator Hospitality Used the software for: 6-12 months ### "Great Booking Software" December 17, 2020 5.0 Pros It’s easy and intuitive- I learned to use it so quickly. Cons I’d love to see a feature where you can see a list of appointments that you have booked and cancelled within a day, just to keep track of what goes on in the day. Review Source AS Angelica S. Salon Liaison Cosmetics Used the software for: 6-12 months ### "Easy to use software and best customer service " June 29, 2020 5.0 Perfection! Pros Easy to customize, customer service and self explanatory overall Cons Would like a feature were tax can be taken out when checking out. Reason for choosing Boulevard n/a Switched from [Vagaro](https://www.capterra.com/p/153752/Vagaro/) Customer service was horrible, the software always went down Review Source DZ Darly Z. Sales Manager Medical Practice Used the software for: Less than 6 months ### "Very Great so far" June 22, 2023 5.0 Pros The easy way it helps you manage booking appointments Cons That you can’t close tickets out for dual sale Review Source GF Ginger F. Manager and hairstylist Consumer Services Used the software for: Less than 6 months ### "Needs a lot of improvements for salon booking software " December 30, 2020 3.0 Bumpy overall experience. Glitchy app. Pros I like being able to directly text with clients from an outside phone number. I like that the reports are accessible Cons Very hard to ring up retail, flow/UX needs work. I HATE that it’s not integrated into Wix, Instagram, or Facebook. Cannot ring up purchases from the app. Alternatives considered [Vagaro](https://www.capterra.com/p/153752/Vagaro/) Reason for choosing Boulevard Interface seemed slick and user friendly Switched from [Booker](https://www.capterra.com/p/90708/Booker/) High fees Review Source HY Hannah Y. Licensed esthetician Consumer Services Used the software for: Less than 6 months ### "Boulevard is great" December 17, 2020 5.0 It’s been awesome. The company I started at a few months ago was just transitioning from Booker to Boulevard and everything transferred over very smooth and as one who uses boulevard daily, I’m very pleased! Pros It’s very easy to use, with all the features we need to run our business. It didn’t take long to figure out how to use. I love the text reminder it sends clients 24 hours before their appt, and I love that it’s user friendly and holds all our electronic consent forms. Cons We can’t run HSA cards through boulevard which is a bummer. And sometimes it doesn’t remind clients of their upcoming appt. Review Source ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Talk to a Capterra advisor for free and get results within 15 minutes.