--- title: "Page 13 | Boulevard Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Page 13 - Is Boulevard the right Medical Spa solution for you? Explore 375 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/180087/Boulevard/reviews/?page=13" page_type: "reviews" language: "en" --- Boulevard 4.6 (375) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated August 3rd, 2026 # Page 13 - Reviews of Boulevard ## Showing most helpful reviews Showing 301-325 of 375 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use CK Chiara K. Director of Business Operations Health, Wellness and Fitness Used the software for: Less than 6 months ### "Boulevard x Heyday Ops" November 20, 2020 5.0 Overall the experience is great. It's a straightforward platform that is easy for our teams to use and it has been wonderful to partner with a platform that takes our feedback and collaborates with us on solutions. Pros The product is very easy friendly and easy to use. Cons I don't think the reporting functionality is as robust as it can be. I find it challenging at times to record and pull the data I'm looking for. But I appreciate the Boulevard team's receptiveness to our ongoing platform feedback! Switched from [Booker](https://www.capterra.com/p/90708/Booker/) I wasn't part of the decision making team but ultimately we felt Booker was clunky and couldn't grow with our business in a dynamic way. Review Source AH Abigayle H. Receptionist Retail Used the software for: 6-12 months ### "Receptionist use perspective " December 29, 2020 5.0 Very easy to use and self explanatory Pros The ease of use, and the steps to book things has decreased tremendously Cons Sometimes it automatically logs me and my coworker out and in as one another I have no idea how ! Review Source MG Michelle G. Registered nurse Medical Practice Used the software for: Less than 6 months ### "SEV boulevard" September 14, 2021 3.0 Pros It does the job. We are able to chart and it gives us a section to add nursing notes Cons I feel like everything should be easily accessible but you have to go through hoops in order to actually get to the patients chart Review Source CL Christopher L. Nurse practitioner Medical Practice Used the software for: Less than 6 months ### "Easy and effective" October 20, 2022 5.0 Pros Boulevard is extremely easy to use and helps keep scheduling extremely organized. It is easy to switch appointments in real time and there is no delay on other’s schedules when doing so. Cons Sometimes we have difficulty understanding the algorithm used to randomly select providers for scheduling and scheduling appears uneven. It is easy to fix however. Review Source BY Barbara Y. Makeup Artist Cosmetics Used the software for: 6-12 months ### "Works well" December 17, 2020 5.0 It has been a great transition for me. Pros I like that is is easy to view and make adjustments. The app is very clean and clear. I also like that it works with both Apple and Android phones. Cons I have no problems. Everything is great. Review Source AK Amanda K. Hair stylist Retail Used the software for: 6-12 months ### "Review from hairstylist " December 31, 2020 5.0 Great Pros It’s really easy to use. The app is great and I love the text alerts. Cons Wish there was a wider range of reports that boulevard will automatically calculated like new client retention Switched from [SalonBiz](https://www.capterra.com/p/9175/SalonBiz/) Boulevard was more efficient Review Source JW Juliana W. Front Desk Coordinator Hospitality Used the software for: 6-12 months ### "Great Booking Software" December 17, 2020 5.0 Pros It’s easy and intuitive- I learned to use it so quickly. Cons I’d love to see a feature where you can see a list of appointments that you have booked and cancelled within a day, just to keep track of what goes on in the day. Review Source AS Angelica S. Salon Liaison Cosmetics Used the software for: 6-12 months ### "Easy to use software and best customer service " June 29, 2020 5.0 Perfection! Pros Easy to customize, customer service and self explanatory overall Cons Would like a feature were tax can be taken out when checking out. Reason for choosing Boulevard n/a Switched from [Vagaro](https://www.capterra.com/p/153752/Vagaro/) Customer service was horrible, the software always went down Review Source DZ Darly Z. Sales Manager Medical Practice Used the software for: Less than 6 months ### "Very Great so far" June 22, 2023 5.0 Pros The easy way it helps you manage booking appointments Cons That you can’t close tickets out for dual sale Review Source GF Ginger F. Manager and hairstylist Consumer Services Used the software for: Less than 6 months ### "Needs a lot of improvements for salon booking software " December 30, 2020 3.0 Bumpy overall experience. Glitchy app. Pros I like being able to directly text with clients from an outside phone number. I like that the reports are accessible Cons Very hard to ring up retail, flow/UX needs work. I HATE that it’s not integrated into Wix, Instagram, or Facebook. Cannot ring up purchases from the app. Alternatives considered [Vagaro](https://www.capterra.com/p/153752/Vagaro/) Reason for choosing Boulevard Interface seemed slick and user friendly Switched from [Booker](https://www.capterra.com/p/90708/Booker/) High fees Review Source HY Hannah Y. Licensed esthetician Consumer Services Used the software for: Less than 6 months ### "Boulevard is great" December 17, 2020 5.0 It’s been awesome. The company I started at a few months ago was just transitioning from Booker to Boulevard and everything transferred over very smooth and as one who uses boulevard daily, I’m very pleased! Pros It’s very easy to use, with all the features we need to run our business. It didn’t take long to figure out how to use. I love the text reminder it sends clients 24 hours before their appt, and I love that it’s user friendly and holds all our electronic consent forms. Cons We can’t run HSA cards through boulevard which is a bummer. And sometimes it doesn’t remind clients of their upcoming appt. Review Source LG Lindsey G. Hair stylist Cosmetics Used the software for: Less than 6 months ### "New to boulevard " December 18, 2020 3.0 Pros Modern and streamlined compared to STX. Online booking is user friendly. Cons There are things about boulevard that aren’t compatible with independent stylists working in a rental salon. There is no way to checkout a client and receive payment at station, only at main front desk. There is no way to have clients put a cc on file when booking appointment online unless the whole salon adopts that policy. Boulevard splits tips applied to a ticket with 2 providers even when service provider was taken off due to alternative payment taken. Appointment deposits are confusing to apply when a second service provider is on the ticket and also product purchase. The breakdown from boulevard account payouts are confusing and far less superior to square. Review Source MK Melani K. Float Consultant Health, Wellness and Fitness Used the software for: Less than 6 months ### "Not Great" December 17, 2020 3.0 Not as good as promised. Pros Emojis that you can set to customers. Texting system. Cons Booking appointments and navigation check out system way more complicated than Booker and takes too many steps to complete an order. Membership discounts to products not automatically applied in most cases like it is supposed to. Cannot automatically add gift card amount to total, need to type specific amount that is on GC first. If I text a customer I cannot see their reply or go back to that log. Switched from [Booker](https://www.capterra.com/p/90708/Booker/) Company was promised better gestures and ease of booking system. Review Source HM Heather M. Operations Manager Health, Wellness and Fitness Used the software for: 6-12 months ### "Best customer service" December 18, 2020 5.0 Pros I love having our own rep that is familiar with our company and our needs. \[SENSITIVE CONTENT HIDDEN\] is amazing!! Cons Feature not able to have forms submitted before checkout. Alternatives considered [Mindbody](https://www.capterra.com/p/40229/MINDBODY/) Reason for choosing Boulevard Price and customer service Review Source mS michelle S. Owner Health, Wellness and Fitness Used the software for: 6-12 months ### "Ideal" June 30, 2020 5.0 Pros I love Boulevard Booking Software because it makes salon life easier. The real-life support you receive is a highlight. It's user friendly and consumer friendly and it automatically upgrades it own software regularly. They are constantly working behind the scenes to make the software even more advanced. Could not live without it. Cons The only con is that I wish I had found this software sooner. Review Source cW connor W. fda Cosmetics Used the software for: 6-12 months ### "walking down the boulevard " December 22, 2020 4.0 Pros intuitive system that is able to easily schedule appointments. Cons it is rather clunky, and screens do not update from one window (like the front desk view) to another, making this rather rodeos. Review Source SS Sean S. Hair dresser Cosmetics Used the software for: 6-12 months ### "Stotts Atelier" December 23, 2020 5.0 Been easy to learn and the customer service is great! Pros The online booking Checking guests out The app Cons Clients not being able to see current and past appointments/have a profile Switched from [Mindbody](https://www.capterra.com/p/40229/MINDBODY/) Mindbody was shit Review Source RV Robert V. Purchasing Manager Consumer Services Used the software for: Less than 6 months ### "Inventory Manager review" September 14, 2021 4.0 I am enjoying learning the software. Pros It's built towards the industry which is great. Cons Inventory management could be better. I don't see many reports for projections of inventory to help better order. Review Source JG Jonna G. Salon Manager Hospitality Used the software for: Less than 6 months ### "New to BLVD " December 17, 2020 5.0 We have been using blvd for about 5 months and we are very happy Pros This software is much more user friendly. We have a 3 location salon and it has made things so much easier for our client services side of things along with stylists being able to navigate their books and clients. Cons There are a few features that we wished were available right away. The main one for our clients to have an online profile to view all upcoming appointments. Switched from [Inspire](https://www.capterra.com/p/195805/STX-Software/) STX no longer worked for the amount of clients and business we were doing Review Source KH Kayla H. Hairstylist Health, Wellness and Fitness Used the software for: 1-2 years ### "Blvd is the way to go!" December 17, 2020 5.0 Pros Love that it’s easy to book my appointments for my clients on my phone with the app Cons With the newer phones that came out iPhone 12 it’s a little hard to press one of the buttons in the top corners. Review Source AA Amir A. Marketing Consultant Marketing and Advertising Used the software for: 6-12 months ### "Positioned For The Future" December 17, 2020 4.0 Pros The overall client experience, easy of use, and software integrations. Boulevard is forward-thinking and positioned for success in the next age of online booking and digital marketing. Cons More line-of-sight into customer data/interactions. Ways to improve navigation (both internal & external) to help local staff quickly identify what they're looking for and provide the best possible customer support. Alternatives considered [Booker](https://www.capterra.com/p/90708/Booker/)[Mindbody](https://www.capterra.com/p/40229/MINDBODY/)[ZENOTI](https://www.capterra.com/p/131057/ZENOTI/)[MyTime](https://www.capterra.com/p/145188/MyTime/) Reason for choosing Boulevard Team, long-term vision, solution-based thinking, integrations, modern and high-end. Review Source JC Jessica C. Spa Manager Hospitality Used the software for: Less than 6 months ### "Boulevard is just what our business needed" December 18, 2020 5.0 Overall I would highly recommend Boulevard especially for a spa or salon environment. VERY user friendly and the support from the Boulevard team is top notch. Pros The system is very easy to use. I love the simplicity of it and that everything we need is build into the system itself such as the paperwork for clients and messaging the clients as well! Cons That sometimes it does not connect to our iPad for the checkout system and we have to keep refreshing the page. Switched from [Mindbody](https://www.capterra.com/p/40229/MINDBODY/) Mindbody was not very user friendly and was a little outdated Review Source T- Truc -. Guest Relations Manager Cosmetics Used the software for: 1-2 years ### "Amazing system " December 18, 2020 5.0 N/A Pros Super easy to use and works effectively! Cons We're not able to have saved signatures for text messages. Unable to feature our salon address and phone number at the end of every message. Review Source MO Monica O. Beauty Specialist Cosmetics Used the software for: Less than 6 months ### "Decent Software" October 5, 2021 3.0 Pros I like the easy with which I can access customer information. Cons It allows people to skip intake forms that should be required for an appointment. Review Source MS Maria S. Stylist Health, Wellness and Fitness Used the software for: 6-12 months ### "Honest review " December 29, 2020 3.0 It’s okay. Just seems newer and not fast fast to update Pros I like how clear it is to see schedule . Also I appreciate how easy it is to customize times for specific appointments Cons I don’t like how long it takes to upload the current performance chart. When I’m done with a client it takes awhile to update my sales $$$ and it’s frustrating Review Source ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Talk to a Capterra advisor for free and get results within 15 minutes.