# Page 5 | Boulevard Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 5 - Is Boulevard the right Spa solution for you? Explore 365 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/180087/Boulevard/reviews --- Boulevard 4.6 (365) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated April 9th, 2026 # Page 5 - Reviews of Boulevard ## Showing most helpful reviews Showing 101-125 of 365 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use MS Mandy S. Owner Cosmetics Used the software for: 2+ years ### "User-Friendly for All Involved" November 8, 2022 5.0 Boulevard has allowed us to attract a younger demographic through texting and online booking, and it has made it much easier for us to train new front desk staff. If you are looking to bring your salon into the 21st century, then Boulevard is for you! Pros We switched to Boulevard for our salon & spa scheduling and POS for a number of reasons, but the primary factor was the ability to have convenient online booking. Boulevard's online booking system is simple to use as both a customer and an administrator, and their customer interface is simple and modern. Additionally, they have phenomenal customer support and offer online trainings. The ability to text with clients in the software is a huge bonus as well! Cons Having come from a software with great reporting, Boulevard sometimes lacks the specific reports on product sales, services performed, etc. that we would like. However, we've been able to find workarounds or manually create most of the additional reports we need. We think that Boulevard is completely worth the cost, but if you are on a tight budget, do keep in mind that they are in the middle to top of the price range. You may also want to price out specific features - for example, Boulevard's in-house email client is much more expensive than many standalone emailing programs. Alternatives considered [Meevo](https://www.capterra.com/p/172058/Meevo-2/) Review Source KD Katie D. Operations Manager Retail Used the software for: 6-12 months ### "Katie" December 18, 2020 4.0 Overall I'm very happy with the software. It's easy to use and training desk staff to use it is super slick. I love all the how to guides. Also, \[SENSITIVE CONTENT HIDDEN\], our managing partner has been amazing, always quick to respond and goes above and beyond with helping us. Pros I love how easily it sends comfirmations and takes care of the busy work we usually need to hire staff to complete, like pulling reports, custom timing for clients, and easy for clients to use for online booking Cons It's more small things that I'd like to see updated: for example when I save changes to services or products that I'm editing the page only lets you do one service then it auto refreshes to the top of the page, instead of saving and letting me continue where I'm at. That means I have to scroll all the way down to find the section, remember the next service that I have to edit, it's time consuming and for larger salons who have lots of employees with unique booking needs its not quite as fluid as I'd like. I'd also like to work off of more than one tab, so I can be checking clients in while also pulling reports. I'd love to be able to have a tab for each location open for easy booking during busy seasons like the holidays when we are searching for any open appt and comparing options for clients between all the locations. I'd also like to do more filtering for client emails. As of now I don't see a way to email upcoming appts for selected dates, which would be helpful as covid continues and brings us many updates we need to send to just upcoming appts, not all clients and not just clients who have had an appt with us before. Also woul dlove if the app view of the calendar was more zoomed out so you can get a better idea of whats happening for the whole day, now you have to scroll quite a bit and its confusing visually. Alternatives considered [Mindbody](https://www.capterra.com/p/40229/MINDBODY/) Reason for choosing Boulevard Your customer service was so much better!! Switched from [Inspire](https://www.capterra.com/p/195805/STX-Software/) it crashed a lot and wasn't easy to be able to view reports from home. Now I can pull reports and view everything I need as long as I have an internet connection - it's great! Review Source JH Jodi H. Operations Manager Consumer Services Used the software for: 1-2 years ### "Very customizable " June 27, 2023 4.0 So far it's been going well. We have been using Boulevard for over a year and it's leaps and bounds better than our previous booking software. It's customizable and continually updating. Pros That is has all the features we need in one app. Online booking, retail, POS, texting, marketing, sales tracking, inventory...It does it all! Cons It's very easy to double book, overbook or book a service provider out of their availability. Alternatives considered [Vagaro](https://www.capterra.com/p/153752/Vagaro/)[Square Payments](https://www.capterra.com/p/170278/Square-Payments-Processing/)[Mindbody](https://www.capterra.com/p/40229/MINDBODY/)[Webook](https://www.capterra.com/p/208782/Webook/) Reason for choosing Boulevard Was pleased with the response to my inquire, and the continued support we received during the decision process Review Source RB Ryan B. CEO Medical Practice Used the software for: Less than 6 months ### "Customer Service is Inexistent. Bait and Switch Operation. Once they got you they are GONE!" February 12, 2024 1.0 By far the worst experience I ever had in the Medical Spa Industry. No customer service at all. Not even a single phone number of someone to call if you need help. It's bait and switch operation. They take your money, hope you can figure it out on your own, and then nowhere to be found. Pros The staffs scheduling was very easy to operate and manage. Cons There's no customer service unless you like talking to a bot. They don't provide any phone numbers. You will have to schedule a zoom call if you need assistance. They don't respond to emails either. Reason for choosing Boulevard I was able to trial them at least I thought I could without getting penalized. Now my company is out $5000 because I decided to pay for the complete year. The only reason I moved forward with them is because they stated that their charting was going to be as good or better than Aesthetics Record's. Their charting system wasn't launched until after I signed the contract. Once I used the charting system I was very disappointed. It's not for medical practices. Not to mention that Boulevard wanted to charge me more to use it after I already gave them $5000. WOW! Switched from [Aesthetic Record](https://www.capterra.com/p/162938/Aesthetic-Record/) My POS was going out of business so I need a new system. Review Source MT Megan T. Office Manager Consumer Services Used the software for: 1-2 years ### "Boulevard is amazing!" June 20, 2023 4.0 Overall has been a positive experience! Pros We really enjoy how user friendly Boulevard is. We needed a software that our team could be easily trained on and simple to use. They provide so many tools for learning the system in the beginning and that helped us a lot! Their customer service is also one of the best we have come across. They are always quick to respond to questions and help solve problems. Big thumbs up! Cons I wish that they had some modern software features like a client faced portal; with custom info for them to see past, present, and future appointments and custom appointment text reminders (this is a biggie, as most people don't check their email anymore). Switched from [Booker](https://www.capterra.com/p/90708/Booker/) Booker seemed to be going in a more "GYM, yoga studio" catered direction and less about salons. We REALLY needed a salon catered software that does all the things we need. Review Source JR Jocelyn R. Executive Director Health, Wellness and Fitness Used the software for: 1-2 years ### "Wonderful for spas and salons" December 17, 2020 5.0 Boulevard solved our business problems of accounting and streamlined our sales & package tracking. They also helped us see multiple staff members' schedules at once. They had many cool features however many werent applicable to our healthcare business. Pros Boulevard is the payment processor, so it made checking out our clients & selling/redeeming packages, and processing refunds a breeze. It was an upgrade from our previous software in that we could see all staff schedules on one page and click anywhere on the schedule to make a new appointment, regardless of availability. The help team got back to us relatively quickly with guidance on any issues. There are features on it our company did not use, like inventory and product sales, processing and finishing time, etc. These functioned excellently, we did not have a need for them thought. Cons We could not require clients to complete their forms before finalizing their first appointment booking. And when clients received the confirmation email, it sometimes went to junk and other times the layout of the email was not clear to them as to how to find the forms to complete. It would have been nice to have a direct link to the form we could send the client. Also would have been better if we could download the forms after the client completed them. We also would have liked more follow-up email customizations, like being able to send more automations depending on if a client scheduled again, or immediately after their appointment with after-session care instructions. Alternatives considered [Acuity Scheduling](https://www.capterra.com/p/191978/Acuity-Scheduling/) Reason for choosing Boulevard Initially we chose boulevard because of the payment processor, we didnt want to use square anymore and appreciated the ease of having the processing in one location with the scheduling. However, we are now switching to acuity for financial reasons and because their forms and follow up email automations are more inline with our needs. Review Source NH Naveed H. Manager Cosmetics Used the software for: 1-2 years ### "Boulevard is great for effortless consistency + management" October 20, 2022 5.0 We highly recommend Boulevard for its consistency and easy + intuitive formatting. Without it, we'd suffer from the consequences of having a lot of room for error on a daily basis. Pros Boulevard is easy to use and takes just an afternoon to comprehensively understand as it's intuitive, effective, and excellent for retaining + sharing vital info throughout our team + clientele for our everyday business procedures. Cons The only thing we'd suggest are possibly more vibrant alerts i.e maybe a pop-up window for important up-to-the-minute info that we may miss. Review Source BW Britney W. Director of Operations Consumer Services Used the software for: 1-2 years ### "Welcome to the future or Salon/Spa booking! " November 16, 2020 5.0 Pros Moving to BLVD has made every aspect of our business streamline and easy. Its so hard to name just a few aspects of what we love about this software because... well... we love it all! BLVD has offered us access to clients ability for easy, smart online booking, the software is very easy to learn and navigate, product inventory management is better than ever, ability to text with clients, touchless check out, protection to staff with client cards saved on file making it easy to enforce our cancellation policy, new features are updated and added to the software frequently which I love. Its clear that BLVD likes to keep ahead of the latest trends. I love that myself and my staff are able to view their schedule from any device and can also schedule appointments remotely. You can also disable features of specific staff which is a blessing as well. They have a help chat box in the corner so that any of my employees can reach out with questions or concerns. The staff is VERY responsive. Another thing that I absolutely love is that this software does NOT crash or experience delays. Cons Honestly it is very hard for me to list off what I like least about BLVD as we truly love it. Our only issues have been with some of the detail summary reports being a bit off but we have been working with BLVD to get this issue solved. Alternatives considered [Booker](https://www.capterra.com/p/90708/Booker/)[Phorest](https://www.capterra.com/p/113530/Phorest-Salon-Software/) Reason for choosing Boulevard It was clear that BLVD was developed by stylists/salon owners for stylists/ salon owners. It was the only product that checked literally every box. Switched from [SalonBiz](https://www.capterra.com/p/9175/SalonBiz/) We found SalonBiz to be extremely archaic with their design, it crashed constantly, there was no seamless check out experience and honestly zero support. Review Source TP Twyla P. Business Development Manager Health, Wellness and Fitness Used the software for: 6-12 months ### "Always Improving!" July 7, 2023 4.0 Overall the experience was great from set up to launch, the most critical of functions we need as a studio work in our favor Pros I love the ease of customization, especially since we utilize the software for both retail AND services. Additionally the fact that the price is steady regardless of the number of users is helpful for growing businesses. My favorite thing is the customer service, we've had barely any issues since we began using Boulevard, but the couple times they didn't beat us to the punch notifying us of issues, we had answers within MINUTES of reaching out. Cons The professional app needs a lot of work in my opinion. The lack of ability to take payments in the mobile app creates problems when we are trying to do purchases or enter appointments and aren't near a computer, and scheduling the appointments can be a chore, if there was a way to utilize the app so we have the same options to see and select the best times/all times for appointments and choose times that way would create a lot of ease for all users. Reason for choosing Boulevard Best features to utilize for the type of business we run Review Source TS Teresa S. Owner Health, Wellness and Fitness Used the software for: 1-2 years ### "Robust software that runs our business" October 21, 2022 5.0 Great tool for our very busy and ever-changing services business. The customer support team has always been prompt and professional when we reach out with an issue. User friendly. Pros The integrated scheduling and POS are key for our business. Having the ability to run reports and track client behaviors and transactions are vital. Cons Would like to be able to drill down more details in certain reports, i.e., add ons aren't displayed on our service provider reports if they are added to the service as a true add-on. These only show up on the report as a line item if added as a stand alone service. Also would like to be able to pull service provider commissions and tips into the same report as opposed to having to pull two separate reports and manually merge the data. Switched from [Booker](https://www.capterra.com/p/90708/Booker/) cost and more robust Review Source VK Venus K. Owner Retail Used the software for: 1-2 years ### "Customer service is top notch " November 2, 2022 4.0 Pros It works 97% of the time; appointments book easy and it keeps track of important numbers. Cons Edit functionality is minimal. Client database edits are good but could be better. It can get very cluttered because there is no way to delete service or retail; only disable or block I wish there were more reminders and in the reminders it detailed all services booked and if it were a group booking and what services were booked for that group. It only allows confirmation of one service I also wish the add on option like loyalty products would work and were easier to edit Alternatives considered [Vagaro](https://www.capterra.com/p/153752/Vagaro/) Reason for choosing Boulevard Prices Review Source RF Rosie F. owner Retail Used the software for: 6-12 months ### "Finally, a software that makes my business run better!" December 17, 2020 5.0 Love the customer chat in real time. Love the training they provide for new employees no matter when the hire is. They hold our hands throughout the entire boarding process and never let go. I feel as though they care about my business as much as I do. Consistent in every way. Worth every cent. I will never ever leave Boulevard. Partners for life. Pros Boulevard is completely intuitive and the software is simple yet detailed in all the right places. I own a hair salon and have been doing hair for 23 years, let me with all honesty say that Boulevard has 100% made my life so much easier. The experience for my clients is second to none, they are all raving about how much better this software is than any of our previous ones. I can not say enough positive things about them! The customer service is absolutely extraordinary and they respond to any of our questions immediately. It has a feel like you are asking a friend to help you, so patient and there was always a familiar quality throughout the entire customer experience for us. We love supporting small businesses however we do not want to be someone's guinea pig...with Boulevard we can completely trust in their expertise and never worry. Cons Seriously we love them. The only issue is that we have is we wish we could see what source each stylists clients pay for services for example: who pays cash, check or credit card and how much of each. It only shows sales and does not break it down. Other than that we have nothing negative what so ever to say! Alternatives considered [Mangomint](https://www.capterra.com/p/187593/Mangomint/)[Vagaro](https://www.capterra.com/p/153752/Vagaro/)[Phorest](https://www.capterra.com/p/113530/Phorest-Salon-Software/)[DaySmart Salon](https://www.capterra.com/p/9167/DaySmart-Salon/)[Rosy](https://www.capterra.com/p/68391/Rosy-Salon-and-Spa/) Reason for choosing Boulevard Completely different business model. Very on top of all of their promises, also really loved the staff and on board team. Beautiful layout and very classy operation. So honored to be a part of Boulevard. Switched from [Mindbody](https://www.capterra.com/p/40229/MINDBODY/) Sick and tired of the awful and very expensive service. Very impersonal and never got it right. Review Source NV Nhu V. Founder Retail Used the software for: 6-12 months ### "y" September 21, 2021 5.0 Overall has been great because of the customer support. BLVD doesn't have all our needs met for our unique salon business (no software does and we dont expect anything to be perfect), but the customer support has been above and beyond in helping us find ways to lighten our load or another way to navigate. Pros User-friendly. Easy to navigate. Modern asthetics. Quick navigation for the most part. Quick and friendly customer support. Cons 1\. We wish we could customize some of our client communication via email or text. 2. We wish that guest booking would send a message to the person booking to confirm they booked without attaching emails to each profile. There should be a auto reply of booking when booking for guests as well. 3. wish we could export product information instead of manually entering in each product. 4. Product fields are not saveable and we need to re-enter. Leads room for error of misspelling and creating duplicates. 5. wish we can make changes easier to both locations. Reason for choosing Boulevard Salon Iris does not offer online booking... Switched from [MyTime](https://www.capterra.com/p/145188/MyTime/) Mytime had atleast 1 issue a day that disrupted our business. We spent hours fixing or trouble shooting the issues. Inventory reporting was often faulty. Review Source KK Kitae K. Owner and Manager Consumer Services Used the software for: Less than 6 months ### "If you like to pay through the eyes for expensive software that isn't very intuitive, by all means" February 5, 2022 3.0 Horrible. Costs too much for the subscription and their system is not very intuitive. It takes few extra steps to do anything in the system. Extra steps create a lot of places where mistakes can be made, especially when it comes to scheduling. Pros It is generally easy to learn out of the box, however there is definitely learning involved. Cons The POS system is a joke and they force you to utilize them as a Merchant Processesor. Their rates are competitive with other premier solutions like Square, but they literally give you a $0.50 magnetic card swiper from China to process the payments. The alternative is to buy a glorified card reader for $150 (literally a block that is a glorified magnetic card swiper) that interfaces with your iPad through Bluetooth. If you have every used Bluetooth technology on your phone, you know how horribly unreliable that it can be. If the device times out when you're taking payment, be prepared to ask your clients to wait while you spend 5-10 minutes making sure that the devices are back on line. The Alternatives considered [Vagaro](https://www.capterra.com/p/153752/Vagaro/)[Square Payments](https://www.capterra.com/p/170278/Square-Payments-Processing/)[ZENOTI](https://www.capterra.com/p/131057/ZENOTI/) Reason for choosing Boulevard They had a good sales pitch and the sales guy did a good job of putting his hook into me. Also, I finally got too fed up with Booker's glitches. Switched from [Booker](https://www.capterra.com/p/90708/Booker/) Booker was good, but ever since they got acquired by MindBody, it has been the bastard step-child acquisition that no one cares about. Full of glitches and down all the time. Review Source KH Kelly H. owner Health, Wellness and Fitness Used the software for: 6-12 months ### "Practically Perfect " September 24, 2021 5.0 Overall very satisfied with Boulevard. The support team is always prompt and supportive with a smile. The software allows us to keep our operations smooth and we feel very savvy with it. Clients always compliment the ease of use when scheduling and how beautiful it looks. Pros Immediately, I noticed BLVD's interface. It was a breath of fresh air. The schedule was easy to read, well organized, and allowed enough customization. Cons It seems as if this software was optimized for hair stylists, so there are some features that would be helpful in a nail salon setting. BLVD's calendar communication is missing some features regarding client confirmations and holidays/closed days. Not missing too many features though! Reason for choosing Boulevard You get what you pay for. Boulevard was well put together as a team and their first impressions really helped us choose the software. They continue to offer wonderful support and we're excited to see how quickly new features are added, we know things will streamline and smooth out. Switched from [Booker](https://www.capterra.com/p/90708/Booker/)[ZENOTI](https://www.capterra.com/p/131057/ZENOTI/) They both had issues that affected our flow of operation. The built up frustration led us to continue our search. Review Source DJ Don J. General Manager Consumer Services Used the software for: 1-2 years ### "Easy to deploy and use with all the right information at our fingertips" June 26, 2020 5.0 The Boulevard Labs team has been very easy to access and has been very responsive to our requests. Our partner manager in particular has been very helpful and has gone out of her way on many occasions to ensure our success. Pros We like the ease of use from the Front Desk Associate's perspective, excellent performance metrics, and the outstanding customer service. Cons Limited options for selecting our own merchant services provider for credit card processing. We understand additional providers will be made available soon. That said, the credit card processing fees are very competitive already. Alternatives considered [Booker](https://www.capterra.com/p/90708/Booker/)[Vagaro](https://www.capterra.com/p/153752/Vagaro/)[Square Point of Sale](https://www.capterra.com/p/275802/Square-Point-of-Sale/)[Meevo](https://www.capterra.com/p/172058/Meevo-2/)[Mindbody](https://www.capterra.com/p/40229/MINDBODY/) Reason for choosing Boulevard We have actually used several different products to manage our hair salon business since 2005. These included Intuit POS 9, Booker and Meevo 2. In addition to these, we did a comprehensive trade study of many different Salon Management software products against our criteria which emphasized ease of use by Customers and Front Desk, easy to read / useful reports and excellent customer support. Boulevard was the winner of this trade study. They deliver what they promise and have been introducing new functionality seamlessly over the last year. Switched from [Meevo](https://www.capterra.com/p/172058/Meevo-2/) Boulevard software is much more intuitive and easier to use for Customers and Front Desk associates. In addition, they have introduced easy to read reports that capture the essential performance metrics every salon needs in order to manage for profit. They continue to make reports even better. Review Source bC beth C. Owner Health, Wellness and Fitness Used the software for: 1-2 years ### "Great product " November 1, 2022 5.0 Overall - great Customer service is top notch Pros I like how there are several ways to do various features I love the messaging / texting off the dashboard I love being able to add internal notes for the staff to see on appointments and chats Cons There seem to be a lot of softwares rollouts which seem to nice for functionality but also makes it harder to keep up Reason for choosing Boulevard Na Switched from [Parent Booker](https://www.capterra.com/p/122048/Parent-Booker/) Terrible reporting in Booker Review Source Chris A. Owner Consumer Services Used the software for: 1-2 years ### "Top-tier salon management solution that continues to improve" November 12, 2020 5.0 We are very happy with our switch to Boulevard. Migration went very smoothly, we got up and running with minimal problems, support has been great since day 1. The only issues we've had have been or are currently being actively worked on in product cycles. Our day-to-day is much smoother than previous solutions, we love being on Boulevard! Pros Intelligent booking and client-specific service timing has saved us countless hours at the front desk and increased our service revenue 10%+. The calendar and schedule are very easy to use, our new front desk staff is trained up in half the time as previous software. The integrated booking widget that lives on our site is wonderful for preserving a fluid brand experience for clients booking online. Cons Add-ons for advanced features can start to add up on top of an already higher base price, and the cost to migrate from an another product can get very high (though if you are good with Excel you can prep migration sheets yourself and save a lot like we did). Reporting was initially a weak spot but has been continuously improved over the past year and is nearly at parity with our previous solution. Switched from [Booker](https://www.capterra.com/p/90708/Booker/) Intelligent scheduling, more flexibility with service timing and pricing, integrated booking widget. Review Source OO Orlando O. managing Partner Consumer Services Used the software for: 2+ years ### "The Apple of booking software " June 28, 2023 5.0 Excellent Pros This is the best booking software on the market. I highly recommend this product for booking, accounting, and managing your business. They have great customer service and are always available to help. Not to mention there online classes are great for teaching how to use the platform. It’s the apple of booking software. Cons Currently their app version for iPhone and android are not as sophisticated as their online platform. Reason for choosing Boulevard They were a start up and seemed eagerTo create the best booking platform for the user. Review Source RN Rose N. Salon owner Consumer Services Used the software for: 1-2 years ### "Best software for your salon " July 6, 2023 5.0 Quick and responsive service Pros Boulevard is sleek,modern, and user friendly. Cons I would like a feature to approve or deny appointments. Review Source MA Mira A. Payroll Officer Consumer Services Used the software for: 2+ years ### "Boulevard Scheduling Feauture" May 23, 2024 5.0 Pros The automated way of sending out notifications that saves us a lot of time, the customization of the reports Cons The commission tier of the employees is not synchronized Review Source MB Makayla B. Esthetician Health, Wellness and Fitness Used the software for: Less than 6 months ### "Boulevard is AWESOME " June 28, 2023 5.0 Pros My favorite thing about Boulevard is how easily accessible it is for staff and clients. It’s super simple to navigate and very convenient. Cons I don’t like how we can’t clock in on the app. Review Source VR Verified Reviewer Director of Salon Operations Consumer Services Used the software for: 1-2 years ### "Best POS Software!" November 19, 2020 5.0 Overall the experience has been outstanding. The team is always attentive & responsive. They come up with alternatives & suggestions to help improve your experience! The software is great as it can be easily accessible on multiple devices & internet! Pros Boulevard software is very user friendly, easy to use & convenient! It has reduced the duration of front desk trainig. It has also made the managers that are behind the chair, have a very enjoyable experience. I Cons Some of the items that seem like they should be easy to customize, are in face a little more. It makes sense when you realize that the interface is for all users and not just your specific location (s). Alternatives considered [Timely](https://www.capterra.com/p/142756/Timely/)[ZENOTI](https://www.capterra.com/p/131057/ZENOTI/)[Phorest](https://www.capterra.com/p/113530/Phorest-Salon-Software/)[Rosy](https://www.capterra.com/p/68391/Rosy-Salon-and-Spa/) Switched from [Shortcuts](https://www.capterra.com/p/13284/Shortcuts-Software/) Shortcuts was outdated, slow & problematic. On Saturdays (the busiest day of the week), the server computer that would host all data, could potentially go down. You would then be stuck performing offline transactions & having to complete transactions twice! Review Source MC Marchelle C. Owner Health, Wellness and Fitness Used the software for: 1-2 years ### "Boulevard " September 27, 2021 3.0 It’s a new software so it’s expected but I think a lot of things could of been better over the years. Lots of new updates to keep current and trendy but with that comes a roller coaster of trial and error. With that being said old tech should be easy but isn’t. Pros Seamless booking appointments online for clients and in person. Cons Glitches … a new one every week! As a business owner you don’t have the time to make customer support tickets and figure out how to do workarounds more often than not. But I guess that’s how it is with these softwares. Alternatives considered [Meevo](https://www.capterra.com/p/172058/Meevo-2/) Reason for choosing Boulevard They claimed they had an easy on boarding with Booker clients and offered incentives to do that. Switched from [Booker](https://www.capterra.com/p/90708/Booker/) Securing credit card info for internal and external wasn’t easy and lack of promises kept. Review Source BM Brad M. Owner Health, Wellness and Fitness Used the software for: 6-12 months ### "Happy we switched to Boulevard. Never looked back." September 14, 2021 5.0 Great experience. Switched from A major competitor, and we have not looked back. Everything is easier and they are willing to work with us. Pros The ease of using for our team. The intuitiveness of it, which results in less time having to train new employees. Allows for a better operational flow within the business. Cons Waiver forms to be utilized to be tied into the system. Example, Joe comes in, fills out a waiver, and all his information auto populates into his profile. Also, if there was an app or something for easier signing up for appointments for clients. Alternatives considered [Mindbody](https://www.capterra.com/p/40229/MINDBODY/) Reason for choosing Boulevard There were a few details we preferred. Also, the personal touches boulevard had and not the “big corporate” feel of it all with the other company. Switched from [Booker](https://www.capterra.com/p/90708/Booker/) They were not customizable to our needs. Review Source ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. 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