# Page 8 | Boulevard Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 8 - Is Boulevard the right Medical Spa solution for you? Explore 364 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/180087/Boulevard/reviews --- Boulevard 4.6 (364) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 8 - Reviews of Boulevard ## Showing most helpful reviews Showing 176-200 of 364 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use HG Howie G. Co-Owner Individual & Family Services Used the software for: 1-2 years ### "Everything you need in salon software" June 20, 2023 5.0 Pros BLVD has everything from scheduling basics to marketing to deep reporting to easy payroll management. Cons depending on all the extra features you choose, the monthly cost is higher than we're used to but over time, it evens out Alternatives considered [Meevo](https://www.capterra.com/p/172058/Meevo-2/)[SalonBiz](https://www.capterra.com/p/9175/SalonBiz/) Reason for choosing Boulevard it felt like the most modern and had the best customer services to merge our data over from our previous software Review Source FT Francisco T. Front Desk Lead Hospitality Used the software for: 6-12 months ### "Fantastic!" December 17, 2020 4.0 Overall its been pretty pleasant. We were using Booker before and since transferring to Boulevard, it's been great. Everything has been relatively easy to learn and easy to train with other people. I feel like I learn something new like every week haha. Pros I love the ease of the tabs and being able to just read what is what and where to go. Theres no guessing on where you need to go in order to do what you need to do. Everything is very user friendly. It would be really hard to mess something up. Cons I dont like that you're not able to just stretch appointments by grabbing the appointment. You should be able to grab the bottom of the appointment and stretch it, instead of having to do an extra step, going into "Edit Appointment" and changing the time length. Also the "Week" view doesnt work if theres more then four barbers on your screen, that should be changed. There also should be some sort of Apple Pay option with Boulevard, its 2020 going into 2021 :) Switched from [Booker](https://www.capterra.com/p/90708/Booker/) Im not sure why they made the switch as it was the companys top people that made the switch. Review Source JF Joey F. Owner Health, Wellness and Fitness Used the software for: Less than 6 months ### "So a Programming Genius and a Beautiful Salon Owner Had a Baby...." January 3, 2023 5.0 Literally the best customer service and professionalism I've ever experienced. I launched 2 weeks ahead of schedule with all my questions answered and a sense of confidence from day one. Pros It has unbelievable levels of specificity available to users. The customizability is truly empowering. You can adjust for each stylist, each service and each client and it's all pretty intuitive and easy to understand. Cons I haven't run into anything I don't like about this software yet. Review Source SH Sasha H. Owner Cosmetics Used the software for: 1-2 years ### "amazing software " July 6, 2023 5.0 Pros I love how easy it is to use for the team. It’s like the Apple of salon software. Cons I don’t like how clients don’t have a way to login to their account and see their own scheduled appts. They message us constantly asking when appts are or to manually cancel and reschedule for them. Review Source JM Jenna M. Hairdresser Consumer Services Used the software for: 1-2 years ### "Best software for personal growth!" September 20, 2021 5.0 It’s been great! The easiest/most comprehensive software I’ve used. Pros The ease of boulevard offers me insights to better grow my own business within the salon. I can track my productivity, prebooking, and sales super easily. My business has grown so much!! Cons I would like to see the waitlist from the app as well as full history Review Source JB Jeanie B. Stylist Consumer Services Used the software for: Less than 6 months ### "Boulevard user in a hair salon " October 27, 2022 4.0 Pros I have been using Boulevard for a few months. I think it’s fairly easy to get used to. I really like that it saves the clients info so you can book their appointment according to what services they have had done. Cons What I like least about this software is not seeing a key that explains the symbols with booked appointments. Switched from [Booker Tools](https://www.capterra.com/p/192014/Booker-Tools/) Salon owner made the decision Review Source AR Allie R. Salon Manager Hospitality Used the software for: 2+ years ### "Overall Great, Just A Few Things to Fix" September 14, 2021 4.0 The merging of clients is very helpful and quite easy compared to past softwares I have used in the past. Pros Very easy to learn compared to other softwares I have used in the past. Cons When deactivating staff, if there is an appointment on their books that appointment disappears. Review Source BM Benjamin M. Owner Cosmetics Used the software for: 2+ years ### "The best, new salon software out there!" July 9, 2019 5.0 It's been the best! If you're a salon owner like myself, I highly recommend it! These people know what they're doing. Pros It's elegant, intuitive, easy to use, and has everything we could possibly need. Clients don't have to login anywhere online or register to make an appointment. From what we've come across, when clients have to create an account online just to make an appointment, it causes a drop off since it's too many steps. Reporting is detailed and easy to understand, unlike other salon software programs. Customer service is also the best, we have 1 rep we work with and can call them up anytime if we need help. Cons Needs email marketing within the platform. Right now we can pull a list of emails in the software and filter by locations, appointment type, stylist, etc. but it'd be nice if we could create the email directly in the platform. Review Source NB Nicole B. Manager Consumer Services Used the software for: 6-12 months ### "Busy Salon" September 24, 2021 5.0 Love the online booking. Pros It is super easy with trainings that walk you through everything. It really does everything for us. Cons Any time we find something that could be improved on it seems boulevard works to make an update to fix the problems we have. Review Source MM Mia M. Front bar worker Consumer Services Used the software for: Less than 6 months ### "Boulevard review" July 10, 2023 5.0 I love boulevard. I think it super easy to use which is so important for all workers, young and old. Pros I love using boulevard at Face Foundrie. I work at the front desk, so I am always using boulevard. It was easy to learn and easy to remember how to use the system. The clients seem to enjoy it as well. Cons I have heard from clients that sometimes boulevard doesn’t show them our availability and says we are fully booked when we aren’t. Review Source GW George W. Owner Cosmetics Used the software for: 1-2 years ### "Mostly great " September 14, 2021 5.0 It’s been great Pros Ease of use. Does mostly what is supposed to do Cons The reports are too difficult at times. The beta specifically Switched from [KORVUE Cosmedic](https://www.capterra.com/p/69748/KORVUE-Cosmedic/) Hated it Review Source RL Rebekah L. owner Health, Wellness and Fitness Used the software for: Less than 6 months ### "Best salon software I've ever used!" June 25, 2020 5.0 Solved the stress of all the "workarounds" we were having to do with our old software. Elevated the guests experience with working with our business. Pros It's hard to put in words the beauty of this software. It's visually beautiful, very quick to learn, easy to use, customer service is outstanding & quick to respond, and the online booking platform is so easy to use for our guests. We've been in business for 9 years and this is our 5th and final software. We've found the one!! The conversion from our other software was so easy and seamless (we've had disasters in the past) I can't recommend it enough!!! Cons A few features I feel are missing (but I'm told they are working on adding them) Referral program built in, option to pay commissions on discounted services or the original price, line items for set fees in the checkout instead of having to manually enter it, ability for guests to book directly from Instagram. Alternatives considered [Vagaro](https://www.capterra.com/p/153752/Vagaro/) Reason for choosing Boulevard Their pros outweighed the cons in comparison. They are a bit more expensive, but worth the cost. Switched from [Mindbody](https://www.capterra.com/p/40229/MINDBODY/) was very unhappy with the way mindbody worked for my business Review Source AT Anna T. Owner Consumer Services Used the software for: Less than 6 months ### "So happy we switched to Boulevard" July 18, 2023 4.0 Very good Pros Boulevard has a great onboarding team and customer service. Learning the program was easy because its intuitive and the support page is very helpful. Cons It is missing some things in the app for owners. Switched from [Rosy](https://www.capterra.com/p/68391/Rosy-Salon-and-Spa/) Updated reports, ease of scheduling, has it's own payment processor. Review Source JS JoAnn S. Owner Health, Wellness and Fitness Used the software for: 1-2 years ### "Boulevard is highly recommended" June 20, 2023 5.0 We have had no issues with Boulevard. Pros Boulevard is very user friendly and does everything for you. Cons I think that we should be able to customize the confirmation texts that are sent out. Reason for choosing Boulevard We didn't look at anything else. Review Source RR Rian R. Receptionist Cosmetics Used the software for: Less than 6 months ### "Easy to use and Effective!" June 27, 2023 5.0 Pros I love the ease of scheduling our clients. If there is ever an issue, the customer service help chat is very effective and quick to help! Cons Overall, it’s a pretty easy to understand system! Review Source Argenis U. CEO Computer & Network Security Used the software for: I used a free trial ### "Fascinated by Experience and Elegance" July 28, 2023 5.0 This platform has completely transformed the way I run my business. From appointment scheduling to inventory management to point of sale, and it has simplified every aspect of my operation. Pros This platform has significantly improved our customer relations for me. With built-in appointment management tools, automatic reminders, and a personalized interface, we've found our clients are more engaged and satisfied. The ability to personalize our communications has been an advantage, as we can create messages that fit our brand personality and the specific needs of our customers. Cons This is a very complete and sophisticated platform, so it can be a bit overwhelming at first to get familiar with all its functions and features. Although the support team offers excellent assistance and training, it still takes some getting used to with all the available options. Review Source RA Reem A. aesthetician Medical Practice Used the software for: 6-12 months ### "review" June 20, 2023 5.0 Pros how easy it is to book online and through phone Cons nothing really, still need more time to use it Review Source VW Virginia W. Owner Health, Wellness and Fitness Used the software for: Less than 6 months ### "A Whole New World (Cue the Little Mermaid)" August 13, 2020 5.0 Pros Easy to use & train new employees. Reporting is sooooo easy & I don't touch Excel nearly as often. Their support team is so kind, and so personable. They made the transition seamless & actually enjoyable. I really enjoy the front desk view, and I totally wasn't expecting that. That has been the saving grace, seeing who has confirmed & not confirmed- it makes my mornings smooth & less stressful. The Little Mermaid quote was a little cheeky but honestly accurate, it's been such a nice transition for my business & my team loves it. Cons I can't think of anything so far. As my business grows, I'll have a better sense but so far it's all really good! Alternatives considered [Mangomint](https://www.capterra.com/p/187593/Mangomint/)[ZENOTI](https://www.capterra.com/p/131057/ZENOTI/) Reason for choosing Boulevard Boulevard understood my business better, and allowed me to customize my appointments I needed to make sure I wasn't wasting time on admin work. Opening up more locations in one year is tough, and they made the transition so much easier. Switched from [Booker](https://www.capterra.com/p/90708/Booker/) Honestly, the combination of it looking ugly & the lack of customer support was horrible. Absolute disaster. Review Source SU Shelby U. Hairstylist Arts and Crafts Used the software for: 1-2 years ### "Boulevard good" April 12, 2022 5.0 Pros I liked having settings for clients based on if they always showed up late or vip or something Cons I no longer use boulevard because I moved salon. One thing I love with our system is I can place a hold on a time for a client and send them a link to finish booking with all their info Review Source AS Andrea S. Salon Director Retail Used the software for: 1-2 years ### "Makes training new staff so easy!" June 25, 2020 5.0 No need to send reports to accounting - they can access everything themselves. It's made training so simple and easy thanks to the system remembering how to book each client and allow the staff to move the appointments around on the days effortlessly to find the best time slot. No more wasting paper printing schedules and service bills, everything is done through the service providers app on their smart phone. Pros How you can click & grab a booking to move it around on the schedule. Cons We are no longer able to change the service provider once the order is processed. Alternatives considered [Booker](https://www.capterra.com/p/90708/Booker/) Reason for choosing Boulevard Far superior system. Switched from [Meevo](https://www.capterra.com/p/172058/Meevo-2/) Boulevard is faster, smarter, better. Review Source RS Rachael S. Boutique Manager Health, Wellness and Fitness Used the software for: Less than 6 months ### "Top Tier Client Experience" June 20, 2023 5.0 Pros Boulevard has been such an easy transition for my team. It is extremely user friendly. My favorite feature has been the drop down chat box that allows you to chat directly with a Client Experience Rep. if you need any additional help or guidance. It is so refreshing to get immediate help and have an expert walk you through any hiccup in the road! Cons We experienced an issue with our packages and gift cards transferring over from Booker to Boulevard when we first intergraded systems. Switched from [Booker](https://www.capterra.com/p/90708/Booker/) constant glitches - not user friendly Review Source BD Brian D. Operations Director Consumer Services Used the software for: 6-12 months ### "Functional. Innovative. Classy." July 1, 2020 5.0 Our clients are happier. Our employees are happier. Our bank account is happier. Pros If you are under the impression that salon software is all the same, Boulevard will change your mind. From setup and functionality, to after-sale service and support. They are constantly bringing additional functionality to the platform. We have a dedicated (in every sense of that word) partner on the service and support side. No call center "promises of resolution. Most of all, this is not a "subscription" you buy. Joining Boulevard provides you a team of specialists. And it is has a very classy feel for the clients. Cons None. The only difficult decision was deciding exactly how dissatisfied we'd become with our prior provider. Once we made the decision, the rest was easy! Switched from [Booker](https://www.capterra.com/p/90708/Booker/) We chose Booker to escape Mind Body. Then Mind Body purchased Booker and the disaster repeated itself. Review Source MC Marc C. Owner Health, Wellness and Fitness Used the software for: Less than 6 months ### "Very Satisfied With Blvd" December 18, 2020 5.0 Pros Easy to use platform that has most of the features we need to operate our business. The UX is very well designed. Reporting (beta) is super helpful and easy to understand. Incredible client support starting with the initial demos and sandbox followed by the flawless integration and absolutely the ongoing support of \[SENSITIVE CONTENT HIDDEN\], who is so incredibly knowledgeable and helpful. Our company feels incredibly supported by the BLVD team. Cons I think we will always have some suggestions for the BLVD team because our infrared sauna business is a bit different from the salon businesses that the company has focused on. Alternatives considered [Mindbody](https://www.capterra.com/p/40229/MINDBODY/) Reason for choosing Boulevard Much better product and we were impressed with the idea of having a dedicated support person after integration. Switched from [Booker](https://www.capterra.com/p/90708/Booker/) Booker was a complete dumpster fire of issues. Often experienced critical issues that were more than bug fixes. Terrible support, really non-existent and often confrontational by them. Features were lacking, horrible UX. Review Source SJ Sinia J. Esthetician Health, Wellness and Fitness Used the software for: 6-12 months ### "My Boulevard Experience " July 3, 2023 5.0 Pros It’s more updated and easy to learn I’m glad we switched Cons That incant see the client intake form from my cell phone Review Source dW darlene W. HR Manager Cosmetics Used the software for: Less than 6 months ### "Easy to learn" June 20, 2023 5.0 Great customer service, easy to message and find out how to do something. Pros Real time scheduling ability, easy to manage employees, client database. Cons Employee schedules could be a little more intuitive, shouldn't have to put individual weeks in if there is a pattern to the employees schedule. For example if they have every 3rd Wednesday off it should be easier than putting in all of those dates individually. Reason for choosing Boulevard Ease of use, pricing, schedule ease for clients and employees on app. Review Source Talk to a Capterra advisor for free and get results within 15 minutes.