# Page 9 | Boulevard Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 9 - Is Boulevard the right Medical Spa solution for you? Explore 364 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/180087/Boulevard/reviews --- Boulevard 4.6 (364) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 9 - Reviews of Boulevard ## Showing most helpful reviews Showing 201-225 of 364 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use cG celina G. Lead stylist Consumer Services Used the software for: 1-2 years ### "Great app!" December 7, 2022 5.0 Pros It is very easy to use and navigate through! Able to book clients quickly and to check them out too on day of their services . Cons no .everything has worked well for us... Review Source Juan B. CEO Computer Software Used the software for: I used a free trial ### "The must-have tool to take my beauty business to the next level." July 29, 2023 4.0 It was very easy for me to schedule and manage appointments, which has allowed me to maximize the efficiency of my beauty business. Pros The ease of use and ability to address all my beauty business needs in one place is great. Cons It would be great to have the option to further tailor the platform to the needs and aesthetics of my business. Review Source AW Adam W. owner Retail Used the software for: 6-12 months ### "almost perfect" November 12, 2020 4.0 if we can work quickly through some of the challenges it will be great, if not buyers remorse Pros ease of booking and working with appointments Cons there are technical issues that need to be worked out that are causing frustration form staff and clients payment processor is also a down side integrations for internal marketing could be improved and create a SIGNIFICANT amount of value Reason for choosing Boulevard it seemed to be the best fit also trusted by some other brands i have worked with, every platform has down sides, if i would have known then what i know now i would have asked more detailed questions to all the platforms i was interviewing to make sure blvd was the best fit Switched from [Shortcuts](https://www.capterra.com/p/13284/Shortcuts-Software/) we wanted a few modern advances to our software to simplify some of our processes which we did get and most of which have worked great Review Source luz mary R. teacher Marketing and Advertising Used the software for: I used a free trial ### "My transformative experience." August 30, 2023 4.0 I have been delighted from the first moment, it has been very easy for me to familiarize myself with all the functions and tools that it offers me. Pros It's great it allows me to manage everything from scheduling appointments to the point of sale, very efficiently and without complications. Cons Well sometimes it has been a bit slow or not very responsive in solving my problems but there is always room for improvement. Review Source MF Michelle F. Hair stylist Cosmetics Used the software for: Less than 6 months ### "Honest truth." June 27, 2023 5.0 Pros I think boulevard is super easy to use. It only took me one day to understand it. Cons We’ve had many issues with clients not receiving messages. Had to call support multiple times. Switched from [Meevo](https://www.capterra.com/p/172058/Meevo-2/) Outdated m. Review Source WR Whitney R. Co-Founder & Stylist Health, Wellness and Fitness Used the software for: 1-2 years ### "Wish we switched sooner" August 13, 2020 5.0 Never thought I could love software! Pros Boulevard is incredible. Everything is so easy to use. The functionality saves so much time and my staff actually love it. Cons Really wish I found Boulevard sooner. Not sure how I didnt know they existed! Alternatives considered [Booker](https://www.capterra.com/p/90708/Booker/)[Vagaro](https://www.capterra.com/p/153752/Vagaro/)[Phorest](https://www.capterra.com/p/113530/Phorest-Salon-Software/) Reason for choosing Boulevard Other softwares didnt seem nearly as nice or streamlined, their sales people were rude or they never got back to me. Switched from [ZENOTI](https://www.capterra.com/p/131057/ZENOTI/) My previous solution was way too hard to use. It kept going down and my staff and clients hated it. Review Source OI Olga I. Nurse Practitioner Medical Practice Used the software for: 1-2 years ### "Great software system for a Medspa" October 25, 2022 5.0 Good experience Pros easy to chart and schedule patients; doing good marketing reports and overall this system alloy us to have monthly revenue report Cons I would appreciate if this system alloy a provider to upload a face image and mark area where injections were done, it will cut my charting on paper Review Source JB Julia B. Lead Specialist Consumer Services Used the software for: 1-2 years ### "A league above the rest " December 18, 2020 5.0 Overall, the company is very happy with Boulevard. We have evidence that the platform will only continue to improve as it takes into consideration customer suggestions. It is evolving beautifully. Pros This has been the best booking system/P.O.S. that I have used industry-wide. Features are highly customizable and only getting better. The interface is more intuitive than others and easier on the eyes. Client-tracking is useful and loyalty program is very exciting. Cons The app isn’t as developed as the website— I wish we could check clients out on the phone app and that the message center was available through the app. Certain functions are only available on the web browser which can be clunky. Switched from [Mindbody](https://www.capterra.com/p/40229/MINDBODY/) Hated Mind Body! Review Source KT Kari T. Spa Associate Retail Used the software for: 2+ years ### "Love love love 💗" September 15, 2021 5.0 My experience with Boulevard has been amazing I love it ! Pros It’s very easy to schedule clients and also client can schedule them selves online which I love!! Cons Theirs nothing that I could say that I like the least because I love everything!! Review Source DB Don B. Front Desk Agent Alternative Medicine Used the software for: 1-2 years ### "1 year of use and love the program! " July 3, 2023 5.0 Pros The ease of use and easier training for new users. Cons Some of the reports are not as easy to navigate. Switched from [Mindbody](https://www.capterra.com/p/40229/MINDBODY/) Ease of use and cost Review Source MC Michele C. Esthetician Retail Used the software for: 6-12 months ### "My Review " September 20, 2021 3.0 Pros Boulevard is User friendly and I like the Detailed daily reports Cons Missing SKUs for our spa services, & online appointment glitches Switched from [Mikal SEVEN](https://www.capterra.com/p/32215/SMS/) Dated Review Source LA Lacey A. Owner Cosmetics Used the software for: 1-2 years ### "Recommend to Salon Owners " June 20, 2023 5.0 Pros I find boulevard very easy to use for both me and my clients. Cons There are a few inventory cons that could use work. But i feel like those changes will be coming with time. Review Source ST Sandra T. Spa Director Cosmetics Used the software for: 6-12 months ### "Boulevard is EASY" October 20, 2022 5.0 I love it! Pros User friendly and amazing customer service. Cons I would like to have integration with Spa Finder Reason for choosing Boulevard I liked Boulevard from seeing it. Switched from [ZENOTI](https://www.capterra.com/p/131057/ZENOTI/) It was too complicated to use and had problems Review Source SS Sophie S. Studio Operations Manager Health, Wellness and Fitness Used the software for: 1-2 years ### "Love working with BLVD + excited to see them grow" June 24, 2020 4.0 Pros BLVD is a great booking system for so many reasons. First and most importantly their team is incredibly responsive and helpful. Their help chat is perhaps the best on any platform that I use. Our rep is also always there to help us by answering questions or taking product requests. The platform is also pretty user-friendly and intuitive. BLVD is actively working on improvements + developments, so I look forward to seeing where they go next. Cons There are certain functionalities that are frustrating to our employees + our clients. For example the booking flow can feel stiff, and we are still not set up to have our clients have client profiles that they can log into and view their data in. On the internal side, sometimes there are processes that we have to do manually that I wish could be automated - pulling certain reports for example. Review Source TM Tabetha M. Front desk Health, Wellness and Fitness Used the software for: Less than 6 months ### "What an upgrade" June 23, 2023 5.0 Pros So easy to use! The flow and consistency of scheduling, checking in, checking out, and rescheduling is so refreshing. Cons I wish we could clock in and out on the app. Overall, I feel like the app could have some updates but if that’s the worst part, I’ll take it! Switched from [Booker](https://www.capterra.com/p/90708/Booker/) It was incredibly difficult and confusing to use. Review Source MJ Marissa J. Nail technician Cosmetics Used the software for: 2+ years ### "User friendly " September 14, 2021 5.0 It’s been nice and easy to use. Pros I think being able to track your personal sales and bookings is great. Cons The way the calendar is set up is kind of annoying. Instead of scrolling thru weeks, I would rather be able to click a drop down menu and click the month and day. Review Source MC Michelle C. Owner Health, Wellness and Fitness Used the software for: 1-2 years ### "Boulevard " September 15, 2021 5.0 Pros Ease of use, multi-capabilities functions, clients give great feedback on, support, functions Cons The cost is high 😬 and the CC processing fee 😬 Review Source LL Liz L. Esthetician Health, Wellness and Fitness Used the software for: 2+ years ### "There are better systems out there " December 10, 2021 4.0 Pros Decent layout you can choose colors foe your calander Cons The system freezes or breaks down way too often. Where you can't view appointments or ring a client or make future appointments. Therefore, interferes with $$$ Review Source sP sydney P. receptionist Cosmetics Used the software for: 6-12 months ### "works great" June 27, 2023 5.0 Pros it’s so easy and simple to use. i loved it Cons sometimes it shuts down and we can’t cash anyone out Review Source DP Diane P. Stylist Health, Wellness and Fitness Used the software for: 1-2 years ### "Boulevard has changed the way I run my business " September 20, 2021 5.0 I have participated in live online classes as well as used their tutorials and that has helped and answered many of my questions and has helped me get more from Boulevard! Pros It has allowed greater flexibility and access to my schedule from anywhere! I prefer the mobile application, but the desktop is more comprehensive and very easy to navigate. Cons I wish making recurring appointments was an option on the mobile application and a easier on the desktop. Review Source RD Rachel D. Salon Operations Task Manager Cosmetics Used the software for: 6-12 months ### "Fantastic Option" June 20, 2023 5.0 We are enjoying using Boulevard and recommend it to anyone that is considering changing software or just starting out. Pros Boulevard is by far the best when it comes to scheduling. It puts our Stylists schedules first and ensures that we are utilizing our staff appropriately and to best fill our books! Cons It does not send a text requesting a review after an appointment only an email. Review Source Alison T. Customer Experience, Senior Specialist Retail Used the software for: 6-12 months ### "So user-friendly!!" November 18, 2020 5.0 Pros I love how simple and user-friendly Boulevard is. Training our employees to use this platform (which was done remotely during COVID), was as easy as could be. Everything is so intuitive and if there's ever something we have a question about, the Boulevard team is so responsive and helpful. Boulevard is a true asset for our team! Cons A downside with any relatively new company or software is that some of it is still in development and there are features we'd like that do not yet exist. However, the Boulevard team is very responsive to our requests and works to make them a reality! Review Source LC Logan C. Spa Coordinator Consumer Goods Used the software for: Less than 6 months ### "Easy for all levels" June 27, 2023 5.0 Pros Pretty user friendly and has an option for everything you could possibly need Cons Sometimes the calendar glitches and you lose your spot. If you type a message to someone and leave the page, you lose everything you typed which is aggravating sometimes if you have typed a lot. Review Source TT Tamara T. Owner Consumer Services Used the software for: 6-12 months ### "Boulevard Review" September 20, 2021 4.0 Great. Pros Ease of implementation and ease of use. Simple. Cons Not as many features initially but getting better. Alternatives considered [Vagaro](https://www.capterra.com/p/153752/Vagaro/)[GlossGenius](https://www.capterra.com/p/174830/GlossGenius/) Reason for choosing Boulevard Ease of use Switched from [Square Payments](https://www.capterra.com/p/170278/Square-Payments-Processing/) Cost & simplicity Review Source KL Kaitlin L. Esthetician Cosmetics Used the software for: 6-12 months ### "Best software ever" October 20, 2022 5.0 Pros Ease of scheduling, easy to learn, very user friendly! Cons No ability to add card fees, and can be slow to load at times Review Source Talk to a Capterra advisor for free and get results within 15 minutes.