# Page 6 | Boulevard Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 6 - Is Boulevard the right Medical Spa solution for you? Explore 364 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/180087/Boulevard/reviews --- Boulevard 4.6 (364) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 6 - Reviews of Boulevard ## Showing most helpful reviews Showing 126-150 of 364 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use OO Orlando O. managing Partner Consumer Services Used the software for: 2+ years ### "The Apple of booking software " June 28, 2023 5.0 Excellent Pros This is the best booking software on the market. I highly recommend this product for booking, accounting, and managing your business. They have great customer service and are always available to help. Not to mention there online classes are great for teaching how to use the platform. It’s the apple of booking software. Cons Currently their app version for iPhone and android are not as sophisticated as their online platform. Reason for choosing Boulevard They were a start up and seemed eagerTo create the best booking platform for the user. Review Source RN Rose N. Salon owner Consumer Services Used the software for: 1-2 years ### "Best software for your salon " July 6, 2023 5.0 Quick and responsive service Pros Boulevard is sleek,modern, and user friendly. Cons I would like a feature to approve or deny appointments. Review Source MB Makayla B. Esthetician Health, Wellness and Fitness Used the software for: Less than 6 months ### "Boulevard is AWESOME " June 28, 2023 5.0 Pros My favorite thing about Boulevard is how easily accessible it is for staff and clients. It’s super simple to navigate and very convenient. Cons I don’t like how we can’t clock in on the app. Review Source VR Verified Reviewer Director of Salon Operations Consumer Services Used the software for: 1-2 years ### "Best POS Software!" November 19, 2020 5.0 Overall the experience has been outstanding. The team is always attentive & responsive. They come up with alternatives & suggestions to help improve your experience! The software is great as it can be easily accessible on multiple devices & internet! Pros Boulevard software is very user friendly, easy to use & convenient! It has reduced the duration of front desk trainig. It has also made the managers that are behind the chair, have a very enjoyable experience. I Cons Some of the items that seem like they should be easy to customize, are in face a little more. It makes sense when you realize that the interface is for all users and not just your specific location (s). Alternatives considered [Timely](https://www.capterra.com/p/142756/Timely/)[ZENOTI](https://www.capterra.com/p/131057/ZENOTI/)[Phorest](https://www.capterra.com/p/113530/Phorest-Salon-Software/)[Rosy](https://www.capterra.com/p/68391/Rosy-Salon-and-Spa/) Switched from [Shortcuts](https://www.capterra.com/p/13284/Shortcuts-Software/) Shortcuts was outdated, slow & problematic. On Saturdays (the busiest day of the week), the server computer that would host all data, could potentially go down. You would then be stuck performing offline transactions & having to complete transactions twice! Review Source MC Marchelle C. Owner Health, Wellness and Fitness Used the software for: 1-2 years ### "Boulevard " September 27, 2021 3.0 It’s a new software so it’s expected but I think a lot of things could of been better over the years. Lots of new updates to keep current and trendy but with that comes a roller coaster of trial and error. With that being said old tech should be easy but isn’t. Pros Seamless booking appointments online for clients and in person. Cons Glitches … a new one every week! As a business owner you don’t have the time to make customer support tickets and figure out how to do workarounds more often than not. But I guess that’s how it is with these softwares. Alternatives considered [Meevo](https://www.capterra.com/p/172058/Meevo-2/) Reason for choosing Boulevard They claimed they had an easy on boarding with Booker clients and offered incentives to do that. Switched from [Booker](https://www.capterra.com/p/90708/Booker/) Securing credit card info for internal and external wasn’t easy and lack of promises kept. Review Source BM Brad M. Owner Health, Wellness and Fitness Used the software for: 6-12 months ### "Happy we switched to Boulevard. Never looked back." September 14, 2021 5.0 Great experience. Switched from A major competitor, and we have not looked back. Everything is easier and they are willing to work with us. Pros The ease of using for our team. The intuitiveness of it, which results in less time having to train new employees. Allows for a better operational flow within the business. Cons Waiver forms to be utilized to be tied into the system. Example, Joe comes in, fills out a waiver, and all his information auto populates into his profile. Also, if there was an app or something for easier signing up for appointments for clients. Alternatives considered [Mindbody](https://www.capterra.com/p/40229/MINDBODY/) Reason for choosing Boulevard There were a few details we preferred. Also, the personal touches boulevard had and not the “big corporate” feel of it all with the other company. Switched from [Booker](https://www.capterra.com/p/90708/Booker/) They were not customizable to our needs. Review Source GR Grace R. Licensed Massage therapist Alternative Medicine Used the software for: Less than 6 months ### "Amazing app for spa services " July 6, 2023 5.0 Pros The layout and easy side menu make it straightforward to see my own bookings or get an overall view of the day, week, or month at the spa. The newly added access to documents and forms and the ability to update SOAP notes on the app is incredibly helpful and time saving. Cons I can’t think of any shortcomings of this app! I love that I can text the spa via the designated number to communicate with front desk, that all the paperwork I need to view is handy from the app now, and that I get text alerts with new booking information. Best scheduling app I’ve used so far Review Source LU Lukas U. CTO Health, Wellness and Fitness Used the software for: 6-12 months ### "Boulevard is expensive, but worth it" September 20, 2021 5.0 Boulevard is super-stable, slick, and easy to use as a POS ANDscheduling system. It saved us tons of hassles with Booker and Zenoti in terms of confusing interfaces and over-built functionality (Zenoti), and system instability/glitches (Booker). Boulevard's POS system and iPad app is also very slick and integrates very well with the software, which is more than we could say for Zenoti and Booker as well. Boulevard is expensive, but as a small business owner, time is money, and it saved us from a lot of headaches we were having with other scheduling/POS solutions. Pros Excellent UI and ease of use. Thorough onboarding and customer support. Feature-rich and well thought-out functionality for salon owners operating at any scale. Hardware and software is stable and reliable. Cons Boulevard is an excellent product, but you gotta pay for it! Alternatives considered [Square Payments](https://www.capterra.com/p/170278/Square-Payments-Processing/) Reason for choosing Boulevard group booking features, tip splitting among several service providers, excellent interface Switched from [Booker](https://www.capterra.com/p/90708/Booker/)[ZENOTI](https://www.capterra.com/p/131057/ZENOTI/) instability, unreliability, lack of necessary functionality Review Source EC Elvira C. Manager Cosmetics Used the software for: 2+ years ### "Finally a software for salons to grow their business! " September 27, 2021 5.0 Never have I ever used a software that clients and stylists love, all while giving me all the insights and tools to scale and grow our business. Pros The custom reporting allowed me to effectively look at areas we needed to improve tailored to our salon’s needs! Cons Not a con but would love more options for text marketing through the software. Switched from [Phorest](https://www.capterra.com/p/113530/Phorest-Salon-Software/) The online booking capabilities is what hooked me. By far more customizable and sophisticated. Review Source JO Jasmine O. Owner Health, Wellness and Fitness Used the software for: 2+ years ### "The best salon booking system I’ve ever used" October 20, 2022 5.0 It’s been great! I recommend it to all my friends in the salon industry Pros I’ve been in business for 7+ years and I’ve gone through a few different systems. Blvd is by far the best system out there. The processes are easy to use and seamless. Our clients love the reminders, text message feature, and online booking. My team loves the reports they receive and how they are informed of new appointments and client arrivals. I will never look for another system. Cons I wish there were more options when setting up employee payroll Switched from [Booker](https://www.capterra.com/p/90708/Booker/)[Meevo](https://www.capterra.com/p/172058/Meevo-2/) I wasn’t happy with the system overall. It was missing a lot of features I needed to run a streamline business Review Source MM Makayla M. Marketing Coordinator Health, Wellness and Fitness Used the software for: 1-2 years ### "User-Friendly, Essential Software" October 25, 2022 5.0 I’ve had a great experience using Blvd. Our company has tried many-a-salon softwares and Blvd has just stuck. Pros Blvd has quickly become essential for our business. It’s user-friendly, and the capabilities are endless. Easy appointment scheduling, inventory management and client list information. There is so much help and support if you’re unsure of how to do something, too which is much appreciated. Cons I would love a little more design-ability with email campaigns. Switched from [Booker](https://www.capterra.com/p/90708/Booker/)[MyTime](https://www.capterra.com/p/145188/MyTime/) The other programs were limited Review Source GL Gigi L. Owner/Esthetician Health, Wellness and Fitness Used the software for: 6-12 months ### "We love Boulevard " June 21, 2023 5.0 Everybody is very knowledgeable and friendly. They make me feel special and I like how fast can solve a problem. Working with boulevard has been one of the best investments I’ve done for my business. Pros Their costumer service. You guys rock! Cons No being able to see or keep track when clients cancel :( Switched from [Square Point of Sale](https://www.capterra.com/p/275802/Square-Point-of-Sale/) We needed a scheduling products specifically for a spa. Review Source JR Jacquelyn R. Salon Owner and Educater Consumer Services Used the software for: 2+ years ### "Best booking system " December 6, 2022 4.0 overall, I love the system. It has so many different features, and I see that it’s continuing to grow and expand. Pros The customer service is great. There are so many features and customizations that are available. I love having a lot of different features. Cons reporting is not the best. Really making sure that reports pull the right information. And are more user-friendly. It shouldn’t take so long to pull the right information for your KPI‘s. Also having a dashboard for your KPI‘s to be able to look at for a quick glance would be amazing and make things a lot easier to take care of. the customized emails are also a big deal Review Source PT Piotr T. Manager Railroad Manufacture Used the software for: 6-12 months ### "Boulevard" May 30, 2023 4.0 In my overall experience with Boulevard, I found it to be a powerful and feature-rich salon management platform. The range of tools and functionalities provided comprehensive support for various aspects of salon operations, helping to streamline processes and improve customer experience. With careful consideration of the pricing structure, Boulevard has the potential to be an excellent choice for salons seeking a holistic and efficient management solution. Pros One of the aspects I liked most about Boulevard was its comprehensive suite of salon management tools. From appointment scheduling to client management and POS functionality, Boulevard provided an all-in-one solution for running a salon business efficiently. The user-friendly interface and intuitive design made it easy to navigate and utilize the various features. Cons One aspect that I found less favorable about Boulevard was the pricing structure, which might be prohibitive for small or independent salons. While the platform offers robust features, the cost could be a barrier for businesses operating on a tight budget. Providing more flexible pricing options or scaled-down packages could make it more accessible to a wider range of salon owners. Review Source CM Chrystina M. CEO Events Services Used the software for: Less than 6 months ### "Growing affection for this softare" July 13, 2023 4.0 I'm still not convinced of the price, but as we grow and increase our number of service providers I may change my mind. Pros The client experience has been very positive. Online booking a breeze and the ability to customize individual client's booking requirements is a god send. I can truly maximize my books when I can reduce appointments down to 5 min increments with out having manually squeeze in appointments and have a mess of a calendar. Cons The marketing feature is still pretty basic. I wish there were some features more similar to flodesk and zapier with out having to add the extra software charge on top of an already pretty pricey scheduling software. Integrations with canva would be fantastic. Review Source RM RoseMary M. Owner Hospitality Used the software for: 2+ years ### "Great Software for Salons" November 12, 2020 5.0 One of the best things about Boulevard is customer service. Any time we had questions or issues arise, our problem was dealt with swiftly and resolved. Whether we emailed the rep assigned to us or used the Help Chat or the Support Center, we always felt that our problem was addressed very quickly. Pros Boulevard is the 3rd scheduling software we have used in the salon, and is by far the best one. Boulevard is very user-friendly. We have had very few problems with it (business interruption or faulty software or the system going down) like we experienced with the other two programs we used in the past. We love the app the stylists/barbers can get on their phones to se e their schedules, be alerted when a client checks in and see client notes right on their phones. Cons The negative about Boulevard is that it doesn’t easily connect with any email marketing programs. Reason for choosing Boulevard Price, excellent customer service from day one, cloud-based Switched from [Millenium](https://www.capterra.com/p/36629/Millenium/) Millennium was very outdated and the program went down on a regular basis. There was very little support after the initial setup, and to call the help line our wait time was usually an hour or more. If we requested a call back, that call would come the next day if at all. Review Source AJ Amanda J. Registered Nurse Medical Practice Used the software for: 1-2 years ### "RN User of Boulevard" June 29, 2023 5.0 It’s been great! Pros The easy scheduling for clients and how detailed notes can be made. Cons The app isn’t as easy to use. I cannot see client last names for booking. Switched from [Meevo](https://www.capterra.com/p/172058/Meevo-2/) Meevo is not as user friendly and does not provide everything we need to compared to Boulevard. Review Source LM Lindsay M. General Manager Health, Wellness and Fitness Used the software for: 6-12 months ### "Love where this software is headed!" October 25, 2022 4.0 Pros extremely functional and user-friendly. It made for an easy transition at our salon for receptionist, stylists, and admins. The onboarding team and customer support are incredible, too! We have two locations and they are very easy to switch between and manage. Cons definitely a "young" product. There are some gaps in reporting and the lack of a client portal it a huge con for our clients, though, I believe one is in development for next year. We have two cash registers and we struggle to keep financial reporting clean due to a "floating drawer" concept. They support team was helpful with suggestions and we have a make-shift system but do hope that Blvd will invest in improving this feature. Alternatives considered [Vagaro](https://www.capterra.com/p/153752/Vagaro/) Reason for choosing Boulevard USER-FRIENDLY DESIGN/INTUITIVe Switched from [Meevo](https://www.capterra.com/p/172058/Meevo-2/) not user-friendly Review Source JH Joseph H. Director of Salon Operations Consumer Services Used the software for: 2+ years ### "Game Changer" September 23, 2021 5.0 Pros The integration was amazing. It was a very smooth & easy transition for our team. Training was simple & effective. The support from the boulevard team is exceptional. They respond in a timely manner. Cons The only thing missing is a log of all items while inside the software. Other than that the software is the best out there. Review Source AP Ashley P. Education Director and Medical Aesthetician Medical Practice Used the software for: 6-12 months ### "Spaderma User Review" October 25, 2022 5.0 Overall I have been happy with the service. Pros I like that it is a web browser so all of our providers have access to their schedule at home. I like that it seems to manage the overbooking of devices fairly well Cons I do not like:-that on the print out of our schedules there is nothing there to show the amount of treatments left in their package. -when going in to block multiple peoples schedules there is not a way to select multiple provider and do a bulk block. Instead I am going into each persons schedule and blocking. Switched from [Millenium](https://www.capterra.com/p/36629/Millenium/) Millenium was not able to perform in the way we needed it to with our online sales and bookings Review Source VC Victoria C. Director Of Operations Cosmetics Used the software for: 1-2 years ### "Thankful for BLVD" September 20, 2021 5.0 10/10- highly recommend. Pros Ease of use/user interface. How thorough the reports are, text messaging built in, insanely amazing customer service Cons Hard to say, since there is constant improvement. Like stated previously would love to see a more thorough integration with MailChimp Switched from [Booker](https://www.capterra.com/p/90708/Booker/) Booker was constantly costing us money and the customer service was horrible Review Source SS Samantha S. Hairstylist Design Used the software for: 1-2 years ### "Blvd review " July 10, 2023 5.0 Great. Pros Easy to cancel reschedule and confirm also personalized client information and timing. Cons The app doesn’t let me just move people on the calendar when it’s ope. Review Source FD FORREST D. OWNER Health, Wellness and Fitness Used the software for: Less than 6 months ### "BEST DECISION WE MADE FOR OUR SALONS " November 6, 2020 5.0 INCREDIBLE. Pros I HEARD OF BLVD 8 MONTHS BEFORE WE DECIDED TO SWITCH OUR PLATFORMS. WE CHANGED IN THE BEGINNING OF 2020 WHILE OUR SALONS WERE FORCED TO CLOSE. IT WAS A SCARY TIME TO CHANGE WITH ALL THE CHANGES GOING ON IN THE WORLD BUT BLVD MADE THE TRANSITION SEAMLESS. IN THE PAST THE SELLING AGENT HAS BEEN GREAT AND THEN ONCE WE HAVE BEEN GIVEN A ACCOUNT MANAGER EVERYTHING HAS FALLEN APART. THAT IS NOT THE CASE AT ALL WITH BLVD. I WAS SO SCARED OF THAT HAPPENING TO US AGAIN AND THIS PROCESS HAS BEEN THE BEST DECISION WE HAVE MADE FOR THE FUTURE OF OUR SALONS. ALL OUR DATA TRANSFERRED SEAMLESSLY. ALL OUR STYLISTS WERE ABLE TO PICK UP RIGHT WHERE THEY LEFT OFF AND NO CLIENTS WERE EFFECTED IN THE TRANSFER. WE GET GREAT FEEDBACK DAILY AND WE ARE SO EXCITED TO GET DEEPER INTO WHAT MAKES BLVD SPECIAL. WE JUST HAD A MEETING WITH OUR ACCOUNT REP DALY AND WITH EVERY STEP WE TAKE WITH BLVD WE GET STRONGER AS A TEAM AND AS A COMPANY. Cons I WISH THAT IT COULD HAVE TRANSFERRED OUR PAST RETAIL HISTORY. I USED THAT A LOT IN THE PAST AND WE HAD TO MANUALLY RETRIEVED THAT DATA BEFORE THE TRANSFER HAPPENED FROM OUR PREVIOUS PLATFORM. I WOULD HAVE JUMPED ON BLVD MUCH QUICKER IF WE WERE ABLE TO HAVE OUR RETAIL HISTORY TRANSFERRED. Switched from [Mindbody](https://www.capterra.com/p/40229/MINDBODY/) BECAUSE MINDBODY NEVER UPDATED THEIR PLATFORM. THEY CLAIM TO BE A COMPANY THAT CAN CONTINUE TO CHANGE WITH THE TIMES AND INSTEAD I FELT LIKE I WAS USING A ANCIENT PLATFORM. ALSO THE COST OF MINDBODY IS INSANE. I NEVER UNDERSTOOD WHAT WE WERE PAYING FOR AND I HAVE NO COMPLAINTS WITH BLVD. IN FACT BLVD HAS NEVER TRIED TO ADD FEE'S AND HAVE HONORED ALL OUR PREVIOUS QUOTES. IT'S BEEN A DREAM!!! Review Source ES Elizabeth S. Stylist Cosmetics Used the software for: 6-12 months ### "Hair Salon User " July 6, 2023 5.0 Pros Easy to switch over from another product and learning was also easy Cons The inability to see what services are scheduled in the new appointment alert Switched from [Rosy](https://www.capterra.com/p/68391/Rosy-Salon-and-Spa/) To be able to secure online bookings with credit card so that we can apply no show or cancellation policies. Review Source JK Jacqueline K. Esthetician Health, Wellness and Fitness Used the software for: 1-2 years ### "Blvd" June 20, 2023 4.0 Overall it has been good. It is relatively easy to use and I like the ability to customize to our needs Pros Easy of scheduling, texting, being able to book a resource Cons Reports could use some work. I also wish we could search a transaction by the service provider Alternatives considered [Booker](https://www.capterra.com/p/90708/Booker/) Reason for choosing Boulevard Texting, customization, price Review Source Talk to a Capterra advisor for free and get results within 15 minutes.