# Platformly Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Platformly the right Email Marketing solution for you? Explore 87 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/180095/Platformly/reviews --- Platformly 4.8 (87) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of Platformly Ease of use 4.3 Customer Service 4.8 ## Pros and Cons in Reviews MA Muhammad A CEOE-Learning, 2 - 10 employeesUsed the software for: I used a free trial. “Their developers are always available for help and guidance, The features are also impressive and new in the market according to the new era.“ September 6, 2022 Sonny Tee Influencer M CEOMarketing and Advertising, 2 - 10 employeesUsed the software for: 1-2 years. “I would like to see MORE integrations with payment processors, and the tracking feature didn't work for the longest time until I SHOWED them the BUG I had to live with not knowing how much Revenue my emails were generating,“ May 21, 2022 Dennis M FounderProfessional Training & Coaching, Self-employedUsed the software for: 1-2 years. “This is especially useful to get external data outside of what any tool (like Facebook) will tell you - so you can compare what has actually happened.“ September 22, 2020 Dennis M FounderProfessional Training & Coaching, Self-employedUsed the software for: 1-2 years. “The support team are super-helpful and respond very quickly.“ September 22, 2020 ## Showing most helpful reviews Showing 1-25 of 87 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Terry H. CEO Publishing Used the software for: 1-2 years ### "Robust Email Marketing Automation" October 28, 2019 5.0 Pros I really enjoy the email marketing automation that this tool provides. I am an advanced email marketing user and this tool is perfect for my needs. The event tracking is also really good and last but not least I love the clear dashboard I get with ply. Cons I would like to see a more polished user interface. The tool is fast and easy to use but I would like to see a better internal design. Review Source Tatiana I. Marketing Automation Consultant Marketing and Advertising Used the software for: 6-12 months ### "Awesome marketing automation tool" November 7, 2019 5.0 Pros I love Platformly's advanced segmentation possibility, the topnotch automation, and even the email builder. The system is so simple to use: from the moment you log in the first time, you feel comfortable with it's UI like you were using it all your life. One more feature that I was very excited to discover: Platformly has the link tracking. You can create the links in Tracking with all UTM data, and then just choose to include these links in your email - is that simple! Also if you don't need advanced CRM it will work like a charm. With Platformly you can add custom fields to your contacts, score them while they "travel" trough you funnel Cons I only have one request that I am missing in the Platformly, its to be able to compare numbers while creating email automation. For example: if the x > y send A campaign, if x < y then send B campaign. Alternatives considered [Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/)[Mailchimp](https://www.capterra.com/p/110228/MailChimp/) Reason for choosing Platformly It's more intuitive and so simple in use that I can make automation almost on the go. I just love it Review Source oG olivier G. managing partner Education Management Used the software for: 1-2 years ### "many features - steep learning curve" October 28, 2019 4.0 Pros many features almost everything can be done pricing Cons it is a steep learning curve. You need a lot of time to find out how the different functionalitites work. The support needs some time to figure out why something does not work or how you could solve it. Switched from [Mailchimp](https://www.capterra.com/p/110228/MailChimp/) new pricing model of mailchimp did not work anymore for our company Review Source Kyle L. Owner Computer Software Used the software for: 6-12 months ### "Great product, great service, great pricing and great development." October 28, 2019 5.0 I'm setting it up for donor and advocacy campaigns. This'll allow us to give our donors and followers a customized experience to draw them into our work. Pros \- Powerful builders for forms, landing pages & email campaigns - High email deliverability - Great service from the team - Quick development of new features - All-in-one with advanced reports - Many native integrations to improve the automations Cons \- Some of the templates look outdated - Needs more templates for form builder, landing page builder & email campaigns - Back-end UI could look a little smoother - Only allows "text" custom fields - Since it is a "newer" product, many 3rd party services have not integrated with them yet Switched from [Mailchimp](https://www.capterra.com/p/110228/MailChimp/) I've been using Mailchimp, but it is more expensive, and is more limited to marketing automation rather than all-in-one CRM along with marketing automation. Review Source PG Pablo G. Owner Education Management Used the software for: 1-2 years ### "Great email marketing software!" November 11, 2019 5.0 Before use platformly I have been using active campgain, infusiosoft and aweber and all I can tell this app is very and more powerful than their competition and all at a good price. Pros Every feature, events, link tracking, sales report, price, great app Cons at the beginning were few bugs but support is great, and they are on top of everything. Alternatives considered [AWeber](https://www.capterra.com/p/95949/AWeber-Email-Marketing/) Reason for choosing Platformly price, beautiful UI, great support, powerful feature Switched from [AWeber](https://www.capterra.com/p/95949/AWeber-Email-Marketing/) Flexibility and price Review Source Sonny Tee Influencer M. CEO Marketing and Advertising Used the software for: 1-2 years ### "Just a bit more work to be a BEAST! " May 21, 2022 4.0 Platformly was basically built for SAAS companies and I feel like the product is not finished, they tend to work on features that aren't important to Marketing Automation and leaving bugs unchecked. But overall if Im being honest I made tons of money using the platform and I think its right around the corner from being a market leader. Pros I like the features and complex Automations that are available on the platform, webhooks and integrations are real easy to implement. I used Amazon SES with this software and it hit the inbox every time. Th dashboards are real nice! Cons The same things I like are some of the things I don't like. I would like to see MORE integrations with payment processors, and the tracking feature didn't work for the longest time until I SHOWED them the BUG I had to live with not knowing how much Revenue my emails were generating, Review Source Dana R. Creative Director Online Media Used the software for: Less than 6 months ### "It's a beautifully functional piece to my business puzzle." October 28, 2019 5.0 I've tried almost every similar platform out there just to find something that made sense for my business in a common sense, not-too-complicated kind of way. And I finally found it with Platform.ly. It's robust, deeply connected and integrated within itself, and it's truly an all-in-one for us. Pros It's a beautiful cohesion of marketing, sales, metrics, automation and CRM. It connects easily to my payment processors and pulls in all my accounts with ease and straight-forwardness. I especially appreciate the fact that I can setup and organize multiple projects, domains, sender profiles, automations, payment processors, tracking links, etc. Being able to stay organized is a huge kicker for me, and the visual reports make using Platform.ly a serious pleasure for this vision-minded, see'er of a geek. Cons I wasn't fully sure what I was getting myself into when I started the trial. I kind of knew, but I just didn't know, ya know. Sure, I knew the overarching idea but I didn't know how deeply things would integrate. I didn't feel the website explained it enough, nor did it seem like a simple process for a new user like myself; I just wasn't sure how it was going to work with the systems I already have in place. But once I got in and started digging, I was able to put the missing pieces together and make all the connections (visually and mentally) that I needed and ended up being like, "Heck yeah, this is sweet!" You can expect a learning curve - just like every new platform - but everything really does flow seamlessly and it's quite a beautiful thing when it all comes together. I do, however, wish there were more landing page templates and integrations that don't require Zapier (not a fan). Review Source Dennis M. Founder Professional Training & Coaching Used the software for: 1-2 years ### "Manage your whole business with this one tool" September 22, 2020 4.0 The support team are super-helpful and respond very quickly. They have really put a lot of effort into this tool. It's really powerful and I'm only really scratching the surface. I can see it covering most of my needs as my business grows. Pros I can manage my whole business with Platfromly. From email automation, sending SMS, seeing sales stats directly from Stripe and more. It also has tracking links which are useful to see how often a link has been clicked. This is especially useful to get external data outside of what any tool (like Facebook) will tell you - so you can compare what has actually happened. They also have webhooks, so it's easy to connect other tools and send data into Platformly. Cons Some elements need more explanations. Although they have improved with video tutorials, they need to go into more details for some areas - like how to use the funnels feature, and how to use Events. Also, why to use split tracking etc... Review Source Suvran R. Co-Founder Internet Used the software for: 6-12 months ### "Platformly is an all in one tool consisting of multichannel automation " November 21, 2019 5.0 It is a total one stop solution for making the best use of marketing strength of a company by taking care of attributions related to email listings, tracking of engagements across various campaigns and networks throughout the pool of email marketing campaigns. Pros • The business dashboard- One of the most important feature of the tool is the dashboard. It fully customizable. The dashboard showcases real time data in overview format of what is happening to business. This helps in extracting the exact needful strategies to implement with timely data with right drill down capability. • Email marketing - One of the biggest plus point of the tool is that it can deliver right email to the right person at the right time. Using platformly’s visual email builder one can send ideal responsive campaign driven emails and broadcast it as well. The tool is said to have best delivery rates. • CRM- the CRM by platformly is a hub point where in one location a business can manage and strengthen their customer relationships. A business can see through the overview all contacts and can choose any contact to see the detail history and associations with them. The data in CRM is automatically update don real time basis. Cons The only cons I could point out would be a little bit of learning curve for non techies to start with. But the customer support is brilliant. Review Source Francisco O. CEO - Director Marketing and Advertising Used the software for: 6-12 months ### "Your business all in one box!" January 9, 2019 4.0 I'm using platformly everyday for more than 6 months, and even though at the beginning the learning curve was a bit long, with the help of the support team, I was able to do the setup and run everything smoothly. If you need upgrades, this are at 1 click and at competitive price. one advantage is that you can create DKIM records for unlimited domains and manage more than one business in the account, we have 3 brands and we are using one dashboard per each getting updates everyday and tracking everything! Pros Email deliverability is skyrocketing my newsletters! Tracking conversions and the whole funnel for our online sales is very handy. And the poweful dashboard let me review everyday the progress of my sales, and analytics from Google. Support Rocks! The Support team is amazing, always ready to provide assistance, I have setup integrations for stripe and Paypal and I've got some problems with Paypal and they take more than 2 hours on Sunday to get it sorted. Cons Landing Page Builder has room for improvement, but still working pretty well. Review Source RN Rick N. Host of The My Future Business Show E-Learning Used the software for: 2+ years ### "My Future Business Relies on Platformly" August 31, 2022 5.0 My overall experience with Platformly has been amazing. I have access to a platform that I understand that delivers the results we need. Pros The thing I love about Platformly, is the people who support the software. The software is amazing, but what makes it even better, is having access to real people that make understanding the platform easy. Cons As a software geek, I love everything to be optimized, so it would be easy for me to find a dozen things to improve. That said, I have experienced only a few buggy things over the years, all of which were addressed within a day of reporting them. Review Source VR Verified Reviewer Manager Computer Software Used the software for: 1-2 years ### "All in all platform for customer marketing and communication" October 28, 2019 5.0 Pros The speed at how easy it is to setup and use the software, the builders make it quick to send out e-mails and landing pages. Cons It's missing live-communication, like chat or messaging. It would also be great to have a customer panel, where clients can login and see their previous communication and marketing e-mails. Review Source LG Lucien G. Entrepreneur Marketing and Advertising Used the software for: 6-12 months ### "All in One Marketing suite for a reasonable price" November 12, 2019 5.0 I really like the platform and would recommend it to anyone who is in need of marketing automation and basic CRM and Reporting capabilities. For me, it hit the sweetspot of features and open architecture so I can compensate it´s weaknesses by using third party provider. Pros I quite enjoy having an end to end solution that starts with linktracking for incoming traffic, over marketing automation to the reporting in form of business dashboards. In addition platformly comes with an CRM to keep track of your client/prospect base so you don´t have to integrate it with an external CRM provider (but you certainly could). In addition, I like that the platform is build with connectivity and third party integration in mind, so you can hook it up with pretty much any tool as long as it supports Webhooks. Cons The strength of tying to cover everything is, in my opinion, the platforms weakness. It makes the setup and onboarding process a bit daunting. The platform has also it´s weakpoints in regards to the landingpagebuilder, which will become obvious if you worked with best in class builders like Elementor before. Review Source KK Karen K. Founder Marketing and Advertising Used the software for: 6-12 months ### "Platformly is the best email marketing tool" November 14, 2019 5.0 Pros Platformly is one of the better priced Email marketing tools I have used. I manage my lists and the platform is perfect for my needs. It also have a great service regarding the analytics of the emails. You can see who from the list reads it and who clicks on the links. Cons Even if you can easily modify the templates, sometimes with Platformly you need some video guide for a better understanding. Other than that the app is great! Review Source Andy L. Marketing Manager E-Learning Used the software for: 6-12 months ### "Easy use " November 1, 2019 5.0 Easy Pros Easy to use, very friendly, and very easy to integrate for a variety of tools. Cons There are too many ways to add extra purchases. If it can be cheaper, of course it is better. Reason for choosing Platformly Easy Review Source MM Matt M. CEO Marketing and Advertising Used the software for: Less than 6 months ### "Excellent automation tool with lots of advanced marketing features" October 29, 2019 5.0 With Pplatform.ly, we can save several hours of work each week, and use this valuable time to focus on spending time with our clients and further growing our agency. Pros Platform.ly is an excellent automation tool with lots of advanced marketing features. We use it to get real-time dashboard data, growth management, and user interaction tracking. With Pplatform.ly, we can save several hours of work each week, and use this valuable time to focus on spending time with our clients and further growing our agency. Cons no direct phone number only import support Reason for choosing Platformly Email marketing platform. Review Source VR Verified Reviewer Founder Marketing and Advertising Used the software for: 6-12 months ### "Solid Marketing Automation for Price" November 7, 2019 4.0 Pros \- Customer Support - Automation (auto responder) creation and templates Cons \- need to build up the landing page templates and ease of use Review Source VR Verified Reviewer CEO Internet Used the software for: 6-12 months ### "Makes your life easy" October 29, 2019 4.0 Pros It has all the stuff we need for our CRM in one tool. It is very organized. Cons The email builder could be more improved. Review Source Joon K L. Managing Director Marketing and Advertising Used the software for: Less than 6 months ### "Great Email Marketing Platform! Simple, effective and beautiful!" October 30, 2019 5.0 I love Platformly and I replaced Mailchimp with Platformly (and one more email marketing tool). I would definitely recommend it to any others looking for a solid, working, effective email marketing tool. Pros It is simple to set up and get things running - but it is filled to the brim with features. The team is supportive and continues to work on making the product even better. Cons It is lacking in direct integrations with other major tools. I would also like to see better forms. Review Source EI Edward I. Web Developer Design Used the software for: 6-12 months ### "What a nice surprise" October 28, 2019 4.0 My overall experience as a newbie in this field is fairly good. Platformly has an intuitive UI /UX that onboarding makes it a walk in the park. Pros What I like about the software is that it makes marketing automation easy and doable for newbies like me. Cons There were a few bugs and issues in the landing page builder but most of them are easily resolved by support. Reason for choosing Platformly The breadth of features and functions all in one software. Review Source Elyson N. Founder Marketing and Advertising Used the software for: Less than 6 months ### "Great alternative to Mailchimp" November 8, 2019 5.0 Pros Platformly is a Great Marketing Automation service. Great Customer Support. If I ever had any issues, they walked me through to a solution. Cons Optin form / landing page isnt the easiest to use. The platform is improving over time and is becoming better Review Source Naveen D. Founder Online Media Used the software for: Less than 6 months ### "Love using it for Email Marketing " October 28, 2019 5.0 Pros I really love using it for my Email Marketing Campaigns, It also has other amazing features like Landing page Builder and Optin Forms. Cons The Landing page Builder can be improved much better with the elements. Review Source KZ Kristen Z. project manager Internet Used the software for: Less than 6 months ### "An all-in-one system that takes some time to get to know" January 31, 2020 5.0 It is a good system that saved me a ton of money and I will continue to use it. Pros It has a lot of features that allowed me to replace the tasks I was doing using several different software systems. It's much easier to have everything in one place for all my companies. Cons Some areas can have a steep learning curve. I wish there was a more robust knowledge base. I figured out a lot through trial and error, but there were some things that I had confusion on since there wasn't enough information available on what I should expect. However, the knowledge base does a good job of explaining HOW to do things. Review Source EW Eric W. Marketer Marketing and Advertising Used the software for: 6-12 months ### "Great product and growing potential" October 31, 2019 5.0 Pros Newer platform but already is pretty robust. The roadmap will make it a strong contender as it gets implemented. Cons The interface can take some time to learn, but gets easy once you know where to find stuff. Review Source VR Verified Reviewer Digital Marketing Specialist Marketing and Advertising Used the software for: Less than 6 months ### "Very Solid Platform, excited for the future" November 11, 2019 5.0 So far so good, I've just gotten started and am excited to see where it goes. Pros It covers a wide variety of business functions and has a very easy to follow onboarding . It focuses on marketing automations which will make managing campaigns from different sources a very easy. Cons The templates that they have don't seem to match industry standards. It would be great if they hired a copy writer and designer for a month just to beef up the current selection so that getting started is easy to follow. 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